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The Mercantile Hotel New Orleans

3.0 star property

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Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Executive Suite, 1 King Bed | City view
View from property
Exterior
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Kitchen
  • Laundry
  • Parking available

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Canal Street
    ‪8 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • Bourbon Street
    ‪16 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

  • 520 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

  • 520 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

  • 415 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

  • 640 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

  • 640 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

The Mercantile Hotel New Orleans

3-star hotel in New Orleans Central Business District
A bar/lounge, a snack bar/deli, and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This eco-certified hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Parking is available onsite for a surcharge.

The Mercantile Hotel New Orleans is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 668 out of 1105 reviews
Rating 8 - Good. 228 out of 1105 reviews
Rating 6 - Okay. 115 out of 1105 reviews
Rating 4 - Poor. 43 out of 1105 reviews
Rating 2 - Terrible. 51 out of 1105 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Guilid

Liked: Cleanliness, property conditions & facilities
Good 4.5
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Symphony was excellent (excuse the spelling of her name) she helped tremendously. The hotel was clean, quiet and wonderful. Will stay again when we visit longer. Thank you. P.S. please fix the espresso maker..😊

8/10 Good

Lair Luis

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price!
Stayed 1 night in Dec 2024

10/10 Excellent

Dana Stone

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Orleans Boutique Hotel
Great place. Decorated super cute for the holidays. Had lots of room in our suite with living area and bedroom.
Front of hotel
Fun area inside of hotel
Breakfast bar area
Area to buy snacks and trinkets
Stayed 1 night in Dec 2024

10/10 Excellent

Camryn

Stayed 1 night in Dec 2024

6/10 Okay

Craig

Liked: Cleanliness
Generally run down. In - room fridge did not work, staff couldn't be bothered to bring coffee (K-cups) to the room.
Stayed 4 nights in Dec 2024

10/10 Excellent

Trevor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Jazzy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I stayed in room 441 the door did not close all the way when leaving out , my personal items were never recovered from the room . Staff at front desk states room was cleaned . However my purse was only in The room the entire weekend
Stayed 2 nights in Dec 2024

10/10 Excellent

Math

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must find your own parking as they charge significantly more than other places nearby. Other than that, this site was wonderful! The room was spacious and the staff were kind. Cool theme to the site, and the bar was very nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and elegantly appointed. The hotel gives a New Orleans flair.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Brianna

Liked: Amenities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Mallory

Stayed 1 night in Dec 2024

6/10 Okay

Robert, Lafayette

Disliked: Staff & service
A sugar factory converted into a boutique hotel. Room was spacious and clean. Bath towels were tattered and torn. Valet parking is expensive ($50) and inefficient. It took 30 minutes from submitting a request for my vehicle until it was delivered. Staff was not friendly or helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and the room comfortability
Stayed 1 night in Dec 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
This place was the perfect spot! So close to smoothie ceneter and super dome as well as many restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Janaka

Liked: Cleanliness, amenities
Like to Staff could be more friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time to NOLA and loved this hotel. We had a suite and was like our own home. Sink and coffee maker, fridge microwave Walk-in shower. Love the nightlife on bathroom mirror. The gentleman taking care of breakfast was so friendly and attentive. Thankyou❤️
Stayed 3 nights in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, roomy accomodations. Lots of nearby restaurants, casino, bars.
Stayed 3 nights in Dec 2024

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Great View From The 7th floor clean room friendly service
Stayed 1 night in Dec 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They charged a $100 deposit for one night. It was a chilly evening but the AC would not turn off and the heat would not come on. We were celebrating our wedding night, but didn't stay the whole night, we just went home.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024