*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 4-star property consist of a business center and a meeting room.
Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.
The Pontchartrain Hotel is a smoke-free property.
- Free use of nearby fitness center
- Elevator
- Elevator door width (inches) - 38
- Number of bars/lounges - 2
- Elevator door width (centimeters) - 97
- Internet access in public areas - high speed
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Tours/ticket assistance
- Year Built - 1927
- Dry cleaning/laundry service
- Free WiFi
- Valet parking (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Number of meeting rooms - 1
- Luggage storage
- Proposal/romance packages available
- ATM/banking
- Number of restaurants - 3
- Concierge services
- Banquet hall
- Laundry facilities
- Total number of rooms - 106
- No accessible shuttle
- Number of floors - 14
- Number of buildings/towers - 1
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Laundry facilities
Room Amenities
The Pontchartrain Hotel offers 106 accommodations with minibars and safes. This New Orleans hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Room service (limited hours)
- Television
- Alarm clock
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- In-room climate control (air conditioning)
- High-speed internet access
- Turndown service
- Free bottled water
- Free WiFi
- TV size measurement: inch
- Connecting/adjoining rooms available
- In-room climate control (heating)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Laptop-friendly workspace
Parking
Free self parking , Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Food & Drink
Silver Whistle Cafe - This café specializes in American cuisine and serves breakfast, lunch, and light fare.
Jack Rose - This fine-dining restaurant specializes in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bayou Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Hot Tin - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
- Additional inclusions
- Fitness center access
- Health club access
- In-room bottled water
- In-room coffee
- In-room safe
- Nearby fitness center access
- Phone calls
We have included all charges provided to us by the property.
Optional extras
- Valet parking fee: USD 55.69 per day (in/out privileges)
- Pet fee: USD 75 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 21
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless payment methods are available for all transactions.
Contactless check-out is not available
Service animals are allowed
Service animals are exempt from fees/restrictions
Staffed front desk
Credit card pre-authorization
Property does not require health documentation at check-in
Contactless check-in is not available
No rollaway/extra beds available
Cashless transactions are available
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of USD 75 per pet, per stay
- 2 total (up to 50 lbs per pet)
- Service animals are welcome, and are exempt from fees
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- Pontchartrain Hotel New Orleans
- Pontchartrain Hotel
- Pontchartrain New Orleans
- Pontchartrain
- The Pontchartrain
- The Pontchartrain Hotel Hotel
- The Pontchartrain Hotel New Orleans
- The Pontchartrain Hotel Hotel New Orleans
Hotel Reviews
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