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The Rubenstein Hotel

2.0 star property

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Photo gallery for The Rubenstein Hotel

Exterior
Lobby lounge
Terrace/patio
Superior Room, 2 Double Beds | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
104 St Charles Ave, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard King

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Presidential Suite

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe King

Deluxe King | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe King

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King ADA

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard King ADA

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Corner Suite

King Corner Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

King Corner Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Suite, 1 King Bed

Exclusive Suite, 1 King Bed | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Exclusive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo New Orleans French Quarter by IHG

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1474)
$149 nightly
The price is $149 total
includes taxes & fees
Hotel Indigo New Orleans French Quarter by IHG

About this property

The Rubenstein Hotel

Hotel in New Orleans Central Business District
A bar/lounge, valet parking, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Limited housekeeping is available.
The Rubenstein Hotel offers 40 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The Rubenstein Hotel features shopping on site and an elevator. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Parking is available onsite for a surcharge.

The Rubenstein Hotel is a smoke-free property.

Madison Shop - Onsite lobby lounge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • A bar/lounge

Restaurants on site

  • Madison Shop

Things to do

  • Designer stores
  • Shopping

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 55 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 50 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Rubenstein Hotel Hotel
The Rubenstein Hotel New Orleans
The Rubenstein Hotel Hotel New Orleans

The Rubenstein Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 224 out of 313 reviews
Rating 8 - Good. 55 out of 313 reviews
Rating 6 - Okay. 21 out of 313 reviews
Rating 4 - Poor. 9 out of 313 reviews
Rating 2 - Terrible. 4 out of 313 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

kelley

Liked: Property conditions & facilities
Super nice staff!!! Super clean and up to date amenities
Stayed 5 nights in Mar 2025

10/10 Excellent

Derek, Fernie

Stayed 3 nights in Mar 2025

6/10 Okay

David

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
TV wasn’t working most of the time, my bed was uncomfortable, and our A/C would adjust itself hotter every night without an ability to manually change it in room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place was stunning and loved the old feel with modern touches!
Stayed 2 nights in Dec 2024

10/10 Excellent

lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small low key and very clean boutique hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Romy

Liked: Cleanliness, staff & service, property conditions & facilities
A great spot! Extremely clean, the staff helps with any questions you may have. An easy walk to bourbon as well as many other great spots. So glad I found this hidden gem
Stayed 1 night in Mar 2025

4/10 Poor

Derek, Woodbridge

Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Highly Recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ratify hotel , very clean and the Mario Gras parade came by our hotel so we were able to watch it from the hotel balcony.
Stayed 3 nights in Feb 2025

10/10 Excellent

Julia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Bartender makes wonderful drinks. Great experience overall. Close walking distance to the French Quarter.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tyler

Stayed 2 nights in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant and professional staff
Stayed 1 night in Feb 2025

10/10 Excellent

Marvin

Very nice building and staff also close to bourbon st
Stayed 2 nights in Feb 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Staff & service, property conditions & facilities
Loved staying here during Mardi Gras! On parade route, great balcony, very convient to everything. Will stay here next visit!
Stayed 1 night in Feb 2025

10/10 Excellent

Jarrod

Stayed 2 nights in Feb 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so unique as it is part of the department store. We loved that it was away from the busier parts of NOLA (like Bourbon/Frenchmen) but was still walkable distance to both and right next to the street car stop. Had plenty of shopping and dining options nearby. It was noisy (we needed to pick up ear plugs to get a good night's sleep) but this probably isn't something that can be avoided in NOLA. Staff was wonderful and the hotel was kept secure by keycard access throughout (entry/elevator/balcony/room). We had a wonderful stay and I would stay here again!
Stayed 4 nights in Feb 2025

8/10 Good

lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location within shopping and a short walk to the french quarter. New building and it smells new. Our room was an interior room with a tiny window that we couldn't see out of, but beds were comfortable and tv was big. The maid helped us figure out the thermostat but the standing lamp didn't work. The wood floors need a mopping but overall, it was a nice place and the price was right.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Quick in and out. Clean. Good value.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved staying at the Rubenstein

The Rubenstein is a gem. Close to french quarter without the nuttiness. The team, friendliness, warmth and cocktails made my stay feel like home. I'll definitely be coming back.
Stayed 4 nights in Feb 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Veerendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the french quarter
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was secure and locked with staff present 24/7. Rooms were great and cleaned every day with new linens. Staff arranged transportation to return to airport and other venues. Only minus was the locked thermostats. Room was comfortable but a little warm for our tastes, may have been because of being on a higher floor but was only able to control the fan for the HVAC. Would stay again. Little loud at times due to the running trams but loud noises don’t really bother us living with children.
Stayed 4 nights in Feb 2025

4/10 Poor

Carol

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

The worst stay I have ever had in a hotel .

It was horrible my room was so cold the temperature was set at 66 degrees and there was nothing you could do about it. I complained to the staff 3 times and they said they would fix it from the front desk but they didn’t. I had to sleep on the couch in my clothes all night I was miserable. The temperature didn’t start to rise until 4 am at 5:30 am it finally hit 72 degrees and at check out the staff never asked how was your stay. It was my first time in New Orleans and I didn’t like it at all. This trip was a cruise that my family and I had planned for over 9 months.
Stayed 1 night in Feb 2025