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The Rubenstein Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Rubenstein Hotel

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Front of property
Presidential Suite | Living area | 55-inch TV with cable channels
Presidential Suite | Living area | 55-inch TV with cable channels
Standard King | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
104 St Charles Ave, New Orleans, LA, 70130
  • Canal Street
    1 min walk
  • Bourbon Street
    2 min walk
  • Saenger Theatre
    9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    23 min drive

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Presidential Suite

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe King

Deluxe King | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King ADA

Standard King ADA | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard King ADA

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Corner Suite

King Corner Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

King Corner Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Suite, 1 King Bed

Exclusive Suite, 1 King Bed | Living area | 55-inch TV with cable channels

Exclusive Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor

Pool
Free WiFi
Restaurant
Air conditioning
3.7 out of 5, Good, (3557)
The price is $262
per night
$307 total
includes taxes & fees
Dec 7 - Dec 8
Crowne Plaza New Orleans French Qtr - Astor

About this property

The Rubenstein Hotel

Hotel in New Orleans Central Business District
Along with a bar/lounge, this smoke-free hotel has valet parking and free WiFi in public areas. Housekeeping is available on request.
The Rubenstein Hotel offers 40 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

The Rubenstein Hotel features shopping on site and an elevator. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Parking is available onsite for a surcharge.

The Rubenstein Hotel is a smoke-free property.

Madison Shop - Onsite lobby lounge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • A bar/lounge

Restaurants on site

  • Madison Shop

Things to do

  • Designer stores
  • Shopping

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 55 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 50 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Rubenstein Hotel Hotel
The Rubenstein Hotel New Orleans
The Rubenstein Hotel Hotel New Orleans

The Rubenstein Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 120 out of 160 reviews" "
Rating 8 - Good. 27 out of 160 reviews" "
Rating 6 - Okay. 8 out of 160 reviews" "
Rating 4 - Poor. 4 out of 160 reviews" "
Rating 2 - Terrible. 1 out of 160 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lapatra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David was great!! He made we had everything we needed from the time we stepped in the door until we left. Our stay was nothing short of amazing.
Stayed 4 nights in Aug 2024

10/10 Excellent

Derrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, streetcars located across the street and short walk to the French Quarter. Hotel was very clean and staff were great. Will definitely stay here again if I’m in the area.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and modern. The bathroom is nice and the beds are comfortable. The main issue is that the only window that the room has leads out into the hallway. So, no natural light. The window has slatted blinds, so you can easily see through the cracks into the room. It was a little odd - doesn't feel very private.
Stayed 2 nights in Aug 2024

4/10 Poor

SAM

I was not told the truth regarding valet. They hit my card for $115 then hit for $430 on another card. These amounts exceeded the amount quoted when I booked the hotel. Beware travelers
Stayed 3 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A newly refurbished hotel, great location
The front desk staff went above and beyond and were so friendly and accommodating. There was security always present in the lobby, and the entrance was controlled
Stayed 3 nights in Aug 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
My stay was amazing. The hotel manager David is friendly and very welcoming. The hotel is very clean. The best location for all attractions. I loved the high ceilings. I would stay here again. Wish it could be home away from home.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly and accommodating staff. Great communication.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and I love how the door was locked 24 hours a day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruben

Stayed 1 night in Aug 2024

10/10 Excellent

Lemrol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning!!!! The rooms were impeccable and the staff was wonderful. We will be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ginese

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and helpful. Would definitely stay here again and recommend others
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

cassondra

Stayed 6 nights in Jun 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has great character and its in a perfect location to walk to everything. The hotel manager was the best, he told us about the history of the building, told us about all the sights, and makes a phenomenal old fashioned and margarita. The rooms are big, clean, and very comfortable. We will definitely be staying here next time we go back to New Orleans.
Stayed 2 nights in Jul 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean hotel great location, no parking.
Not the place to stay if you have and want to use your vehicle. Otherwise, great spot. Pros: The hotel has a fun vibe, nice decor that ties into the Rubenstein origin, men’s clothing retailer. Beds are comfortable, rooms are large and clean. centrally located (super close to French Quarter, 8 min. walk to Jackson square). Staff is friendly and helpful. Cons: no parking due to city location. They contract with a company to use their parking garage and valet service. It’s $50 +tax per night and not easily accessible. We waited 30+ min for the car to be picked up by the valet company (the car was in the road, blocking one lane (out of two) of traffic with hazard lights on since there is no other place reserved for guests checking into hotel. It also took 25 min to get the car when we needed it. If you don’t plan to use a personal vehicle, this hotel is a great choice.
Stayed 1 night in Jul 2024

10/10 Excellent

Safayat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the vibe of the hotel, architecture and the general look. I will definitely be back to this hotel if I come visit again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Leilany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually don’t write reviews but I feel that our stay was wonderful. Staff was very accommodating, polite and helpful. The hotel is located at walking distance from everything but also has enough distance to keep the noise from Bourbon street. Security was also very friendly. Definitely will be booking again on our next trip to NOLA.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff so helpful
Stayed 3 nights in Apr 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Leon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property amazing location the best hotel receptionist I've have have ever counted. I felt valued. I would highly recommend a stay Off customer service I believe the receptionist name was Ryan he was very educated on the restaurants and local bars nearby Thx again
Stayed 1 night in Jul 2024

10/10 Excellent

Vijayendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great place to stay! Will book again when I go back to New orleans again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and modern. The staff was very friendly and responsive to request. It tends to be a very active, noisy area and they provided ear plugs which came in very handy. I would only suggest some room darkening shades and maybe a fan to help drown out noise from the busy Canal Street.
Stayed 1 night in Jul 2024

10/10 Excellent

Shaquita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect
Stayed 1 night in Jul 2024