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The Rubenstein Hotel

2.0 star property

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Photo gallery for The Rubenstein Hotel

Exterior
Terrace/patio
Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
104 St Charles Ave, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Presidential Suite

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe King

Deluxe King | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King ADA

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard King ADA

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Corner Suite

King Corner Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

King Corner Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Suite, 1 King Bed

Exclusive Suite, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Exclusive Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, (4183)
The price is $109
per night
$129 total
includes taxes & fees
Apr 9 - Apr 10
Crowne Plaza New Orleans French Qtr - Astor by IHG

About this property

The Rubenstein Hotel

Hotel in New Orleans Central Business District
Along with a bar/lounge, this smoke-free hotel has valet parking and free WiFi in public areas. Housekeeping is available on request.
The Rubenstein Hotel offers 40 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

The Rubenstein Hotel features shopping on site and an elevator. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Parking is available onsite for a surcharge.

The Rubenstein Hotel is a smoke-free property.

Madison Shop - Onsite lobby lounge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • A bar/lounge

Restaurants on site

  • Madison Shop

Things to do

  • Designer stores
  • Shopping

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 55 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 50 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Rubenstein Hotel Hotel
The Rubenstein Hotel New Orleans
The Rubenstein Hotel Hotel New Orleans

The Rubenstein Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 178 out of 243 reviews
Rating 8 - Good. 42 out of 243 reviews
Rating 6 - Okay. 12 out of 243 reviews
Rating 4 - Poor. 8 out of 243 reviews
Rating 2 - Terrible. 3 out of 243 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Loubna

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not for a family
Although rooms are gigantic, beds are extra small, claiming that it can host 4 people is borderline fraudulent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. It’s an old building so the walls were quite thin but we just wore ear plugs. The only down fall was the bar is ran by the front desk. Some didn’t want to bartend so they left the bar closed. Great stay over all
Stayed 3 nights in Dec 2024

10/10 Excellent

Whitney

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to local shops
Stayed 4 nights in Nov 2024

8/10 Good

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property with great location! Comfy beds and nice linens. There were a couple of little things that were irritating but definitely wouldn’t keep me from staying here again. Firstly, the thermostat was difficult for me to run. Couldn’t figure out how to change the set temp, so we just kept going from cool to heat when it would get to one extreme. Secondly, there is no outlet in the bathroom to plug in my hair tools. I used a mirror outside the bathroom with the small side table to hold my hair dryer/curling iron. Lastly, the television had a glitch where we had to reboot it once each day in order for it to work right. Not a terrible inconvenience, but just a weird annoying thing that kept happening. Other than that, it was great!
Stayed 4 nights in Dec 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location matters
Very nice hotel, very clean rooms. Friendly staff. It is located close to French Quoters and very noisy, I would consider location next time, could not sleep at night
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Will

Stayed 5 nights in Nov 2024

10/10 Excellent

Serena

Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect! Perfect location and room was clean and efficient! Only thing I did not like was being told before I arrived that it would only be $55 for my whole stay, but when I got there it was $55 per night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Traveled with partner
Liked: Cleanliness
Our air conditioner wouldn't work, checked in at 4pm and it was 81 degrees in the room, went and talked to the man at the front desk and he saod he ahd tonreset something and to give it a hour, went to dinner 5:15pm and came back at at 7:30pm and the temperature had dropped to 79 degrees and complained again they was told they'd move us to a different if it had dropped by the time came back from the concert. Came back from the concert at 11pm and it was 77 degrees in the room. Complained yet again and finally was moved to a much smaller room. Also while we we're requesting a room chnage the night security guard was trying to get involved and was just making things worse with her attitude towards me and my girlfriend. We will probably not be staying there again.
Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, party neighborhood
The hotel staff were absolutely amazing. However, our AC didn't work correctly so the room was rather toasty. Also (and this has nothing to do with the hotel itself) our trip fell on a weekend that coincided with a concert, a NFL game and 2 cruise lines departing. The hotel os right on the corner of an extremely busy intersection. The party goers were extremely obnoxious and rude. Again, this part has nothing to do with the hotel, but decided to include it incase you are not the party type (like us).
Stayed 1 night in Dec 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

George, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were great....but no extra blankets in room,not a single bar of soap, and some of the bathroom fixtures were loose. The worst part was the ambient noise 24/7 from the street!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tastefully designed and comfortable
My colleague and I had a delightful stay here. The hotel is a beautiful renovation of a historic retail location, it’s clear that the transition from retail and offices to hotel was done with care, retaining many original elements while adding tasteful modern touches. Conveniently located and quite reasonably priced- I would definitely stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rubenstein Hotel is a GREAT STAY! Very quiet and close to all the excitement. Being right on the corner of Canal and St. Charles makes it IDEAL for experiencing all the New Orleans ambience.
Stayed 1 night in Dec 2024

10/10 Excellent

Regan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Stayed 1 night in Dec 2024

2/10 Terrible

David

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Don’t stay here
Room was very hot could not adjust temperature, beds very uncomfortable and linens very scratchy,$56.00 to park
Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Customer
I was very impressed with the whole layout of the hotel. When I arrived, checking in was a little hecticI did not know where to park to unload and no visible sign to say main entrance. After getting over that part, I must say, the clerk, David at the desk was very, very helpful and courteous. I thoroughly enjoyed my stay there and will stay again when I visit New Orleans.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Experience
Overall, the Rubenstein Hotel is located in the heart of New Orleans, right off of Canal Street and steps away from Bourbon Street. For the price, this place was a steal. It is a small, boutique hotel that has clean and spacious rooms. It sits right above the Rubenstein men's clothing store. The bed and pillows were probably the most comfortable things I have ever slept on. While you don't have a view, I was perfectly fine with that. I felt safe and comfortable. The Rubenstein is just down the street from the conference hotel (Marriott/Sheraton), and I probably spent 1/3 the price. Also, a special shout out to David, the manager, who went above and beyond to give me a pillow as a souvenir. I will definitely be back when we have our conference again in New Orleans. Thank you!
Stayed 5 nights in Nov 2024

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More staffing please
This hotel has so much potential to be great. I love the concept and the decor. Service personnel that were present were really nice and helpful but it always seemed like only one person was working in the hotel. We made a reservation for three people but only had towels in the room for two. The telephone is the room does not work so you have to go downstairs to make a request. The front desk person could not give us more towels and we had to wait for housekeeping the next morning. After requesting again the next morning, it took over an hour for us to get the towels. Also, someone broke the railing on our floor the first night we were there, and we informed the front desk, but no one came to remove it or clean up the area during our entire stay. With a few changes and additional staff, this hotel could be top tier.
Stayed 2 nights in Nov 2024

10/10 Excellent

Darlena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service was definitely below average, indifferent and lacking. With the exception of the bartender (personable and knowledgeable), the young front desk staff were not friendly or welcoming. When checking out, I inquired if I could leave my bags with the front desk until I returned later to go to the airport. The young man on duty said he wasn’t feeling well and gave me the key to open a storage room. Didn’t get up to lead me to the room or offer to assist, just verbally directed while sitting down and playing on his phone. Coffee and coffee cups were out, and despite being informed, did not make a fresh pot as was advertised.
Stayed 3 nights in Nov 2024