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The Rubenstein Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Rubenstein Hotel

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Presidential Suite | In-room safe, iron/ironing board, free WiFi, bed sheets
Standard King | In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
104 St Charles Ave, New Orleans, LA, 70130
  • Canal Street
    1 min walk
  • Cafe Beignet, Canal St
    1 min walk
  • Canal at Royal Stop
    1 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    23 min drive

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Presidential Suite

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe King

Deluxe King | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King ADA

Standard King ADA | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard King ADA

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Corner Suite

King Corner Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

King Corner Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Suite, 1 King Bed

Exclusive Suite, 1 King Bed | Living area | 55-inch TV with cable channels

Exclusive Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo New Orleans French Quarter, an IHG Hotel

Pet friendly
Free WiFi
Air conditioning
Gym
4.4 out of 5, Excellent, (1137)
The price is $89
per night
$104 total
includes taxes & fees
Jan 6 - Jan 7
Hotel Indigo New Orleans French Quarter, an IHG Hotel

About this property

The Rubenstein Hotel

Hotel in New Orleans Central Business District
Along with a bar/lounge, this smoke-free hotel has valet parking and free WiFi in public areas. Housekeeping is available on request.
The Rubenstein Hotel offers 40 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

The Rubenstein Hotel features shopping on site and an elevator. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Parking is available onsite for a surcharge.

The Rubenstein Hotel is a smoke-free property.

Madison Shop - Onsite lobby lounge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • A bar/lounge

Restaurants on site

  • Madison Shop

Things to do

  • Designer stores
  • Shopping

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 55 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 50 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Rubenstein Hotel Hotel
The Rubenstein Hotel New Orleans
The Rubenstein Hotel Hotel New Orleans

The Rubenstein Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 140 out of 191 reviews" "
Rating 8 - Good. 34 out of 191 reviews" "
Rating 6 - Okay. 9 out of 191 reviews" "
Rating 4 - Poor. 6 out of 191 reviews" "
Rating 2 - Terrible. 2 out of 191 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Staff & service, amenities, property conditions & facilities
Staff were very accommodating. Let me check in super early, which was a lifesaver since my flight was early. Room was very clean and I didn't even have to ask for my sheets to be changed, imaging that. Definitely recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic location. Rooms were spacious and well equipped. Dave at the front deak was super informative and a great host.
Stayed 3 nights in Sep 2024

6/10 Okay

Virginia W

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I received way too many messages about check in even after I kept replying and answering the questions. Kept being asked about my car and parking even after I replied that I was coming by plane and had no car. At check in, the guy at the desk kept talking and talking and talking to the people ahead of me after the tedious procedure of checking them in, never acknowledging that I was standing there waiting even though I was in plain sight. He also did not apologize for keeping me waiting. I had filled out the form that was sent me earlier, which was supposed to be a pre-check in to expedite actually checking in. I shouldn’t have wasted my time. Check in took the longest I had ever encountered. So inefficient. And I was asked again about my car and told the parking rules and rates AGAIN. So annoying. On top of that the guy was way too chatty and familiar. The hotel was fine otherwise except that there was a lot of noise during the night from the room above mine. The balcony is large and has fun, atmospheric views but it only has one table and two seats so it isn’t comfortable hanging out there if someone else is already there.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathaniel, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely great!
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel is fairly new. Is very nice and clean. There's a young man working at the desk he was very friendly and helpful. The rooms were spacious. The beds were comfortable. The only thing is the people stay up all night so there is a lot of noise throughout the night cars and horns blowing and people yelling and loud music playing.
Stayed 1 night in Aug 2024

6/10 Okay

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice Hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn’t have been nicer , they went out of their way for you . The hotel was super clean . We enjoyed setting at the bar and chatting with the employees. Our room didn’t have a window at first I wasn’t sure but I haven’t slept that good in a long time so quiet and dark . I highly recommend this place to stay .
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

STUART ROSS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk around
Stayed 2 nights in Aug 2024

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jacinte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay. The room was clean and everything was new and updated and comfortable. It was really quiet too except for the streetcar that passed by regularly but we got used it that quickly. The shower was really nice but the lack of a shelf in the shower was a little annoying. The high ceiling were nice too. The front door stayed locked and you needed your room key to get in and in the elevator which made it nice and safe. Staff was amazing and super helpful. David really went above and beyond with accommodations and suggestions and whatever we needed. Definitely recommend staying here and if we come back to New Orleans we would definitely stay here again!
Stayed 3 nights in Sep 2024

8/10 Good

ANDREA

Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lapatra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David was great!! He made we had everything we needed from the time we stepped in the door until we left. Our stay was nothing short of amazing.
Stayed 4 nights in Aug 2024

10/10 Excellent

Derrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, streetcars located across the street and short walk to the French Quarter. Hotel was very clean and staff were great. Will definitely stay here again if I’m in the area.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and modern. The bathroom is nice and the beds are comfortable. The main issue is that the only window that the room has leads out into the hallway. So, no natural light. The window has slatted blinds, so you can easily see through the cracks into the room. It was a little odd - doesn't feel very private.
Stayed 2 nights in Aug 2024

4/10 Poor

SAM

I was not told the truth regarding valet. They hit my card for $115 then hit for $430 on another card. These amounts exceeded the amount quoted when I booked the hotel. Beware travelers
Stayed 3 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A newly refurbished hotel, great location
The front desk staff went above and beyond and were so friendly and accommodating. There was security always present in the lobby, and the entrance was controlled
Stayed 3 nights in Aug 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
My stay was amazing. The hotel manager David is friendly and very welcoming. The hotel is very clean. The best location for all attractions. I loved the high ceilings. I would stay here again. Wish it could be home away from home.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly and accommodating staff. Great communication.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and I love how the door was locked 24 hours a day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruben

Stayed 1 night in Aug 2024

10/10 Excellent

Lemrol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning!!!! The rooms were impeccable and the staff was wonderful. We will be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ginese

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and helpful. Would definitely stay here again and recommend others
Stayed 2 nights in Aug 2024