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The Saint Hotel, New Orleans, French Quarter

4.0 star property

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Executive Suite, 2 Bedrooms, Non Smoking | Living room | 46-inch flat-screen TV with cable channels, TV, books
Executive Suite, 2 Bedrooms, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
Executive Suite, 2 Bedrooms, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
931 Canal Street, New Orleans, LA, 70112
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms, Non Smoking

Executive Suite, 2 Bedrooms, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 2 Bedrooms, Non Smoking

  • 2000 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

  • 670 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 985 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living area | 46-inch flat-screen TV with cable channels, TV, books

Presidential Suite, 2 Bedrooms, Non Smoking

  • 2000 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

View from room

Room, 2 Queen Beds, Non Smoking

  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Saint Hotel, New Orleans, French Quarter

4-star hotel in French Quarter
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Saint Hotel, New Orleans, French Quarter offers 166 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 46-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 4 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1200 square feet (108 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

The Saint Hotel, New Orleans, French Quarter is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Resurrection - This restaurant specializes in southern cuisine and serves breakfast and light fare.
Burgundy Bar - This cocktail bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Burgundy Bar
  • Resurrection

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Books
  • Piano

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • 1.75 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Saint Autograph Collection
Saint Autograph Collection New Orleans
Saint Hotel
Saint Hotel Autograph Collection
Saint Hotel Autograph Collection New Orleans
The Saint Hotel Autograph Collection
Saint Autograph Collection Or
The Saint Hotel Autograph Collection
The Saint Hotel, New Orleans, French Quarter Hotel
The Saint Hotel, New Orleans, French Quarter New Orleans
The Saint Hotel, New Orleans, French Quarter Hotel New Orleans

The Saint Hotel, New Orleans, French Quarter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 706 out of 1134 reviews
Rating 8 - Good. 244 out of 1134 reviews
Rating 6 - Okay. 95 out of 1134 reviews
Rating 4 - Poor. 50 out of 1134 reviews
Rating 2 - Terrible. 39 out of 1134 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and nice location
Stayed 2 nights in Dec 2024

6/10 Okay

Leah

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was very dark throughout. I get it that it’s a decorative mood thing but it was too dark in the lobby and hallways. Who knows if it’s clean when you can’t see it? How can housekeeping know if they cleaned thoroughly if they can’t even see? Travis emailed me about payment before checkin. I called him back because I was in Mexico on a cruise to explain I couldn’t email him back at that time. Girl who answered was rude and wouldn’t let me talk directly to him and demanded to know the reason for my call then proceeded to NOT listen to a word I said.
Stayed 1 night in Dec 2024

10/10 Excellent

Freeman

Stayed 1 night in Dec 2024

10/10 Excellent

Craig C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Erik Adam, Bradenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great location and vibe. Clean and very friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Mori

Stayed 2 nights in Dec 2024

10/10 Excellent

Marcia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Tiffeny

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel lobby is beautiful, but belies the average to below average accommodations (standard king) on the higher floors. Our room was so dark; window looked out onto a side of the neighboring building and did not allow for much light, not to mention the awful "view." The room was cleaned daily, but not with attention to any detail. The carpet had crumbs from early in our stay until the day we departed and the toilet had strange rust stains and scratch marks in the bottom of the bowl that made it appear dirty even when cleaned. It's also worth mentioning that the floor in the shower is very smooth, hence, very slippery. Not an issue for us but still annoying and not good for anyone that's drunk, disabled, or assisting young children. The room doors on our floor (5th) slam shut. Loudly. All day and all night, slamming. However, the hotel overall is quieter (from the outside) than those on Boubon and still in a great location for walking everywhere. The worst thing about this hotel was the massively uncomfortable bed. The mattress looked and felt like it was old and worn out - hard as a rock and stained. We didn't sleep well the entire time we were there. This is a significant reason for my 2 star rating. Staff was consistently polite and did accommodate a request for late check out after our flight home was delayed. All in all, I would not recommended this as a comfortable stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is absolutely beautiful
Stayed 1 night in Dec 2024

6/10 Okay

Mallory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bar inside the Saint. Day staff at check in desk can do a better job of communicating and being more friendly.
Stayed 1 night in Dec 2024

6/10 Okay

Samuel

Stayed 1 night in Nov 2024

10/10 Excellent

Desirea

Stayed 3 nights in Nov 2024

10/10 Excellent

Tonisha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the stress free stay!
I had a wonderful stay. All of the staff was super friendly and accommodating. The hotel is beautiful and clean. I will defiantly stay there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back! The location was perfect and the staff was friendly. After being out with crowds and noise- it was a relief to rerun to the quiet every night! Very clean and comfortable stay

10/10 Excellent

Nikolaus

Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but excellent service. Beds were comfy.
Short but excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Herschel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Was very nice, close to bourbon street
Stayed 2 nights in Nov 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loves the hotel but was disappointed with kids staying. The one of many other reasons I choose this hotel, is that it promoted originally 23 and over but when we got there, we found out that Marriott bought it and changed it for kids to stay. I don't think this hotel is appropriate for kids. However, overall, we enjoyed our stay.
Stayed 5 nights in Nov 2024

8/10 Good

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of travel the staff was able to give us an early check in and it made a world of difference. The room was perfect and they fixed an issue with the tv in less than 5 minutes. Beds were great and we even returned to the same hotel a week later to ask them to get us a cab as we were on a cruise. The gentleman went across the street just to make sure we were on time. Great staff. Great experience.
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Disliked: Staff & service
The Saint is just fine. The morning dining room is stale and stark. The pretty red bar is closed off all day with a curtain. The valet takes an extremely long time to retrieve cars- probably 30-45 minutes each time, despite hardly any guests. That said, it is right in Canal street and the room was fine. It’s definitely not the glamorous Saint from before the ownership change, but a passable place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Travis

Stayed 1 night in Nov 2024