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The Troubadour Hotel New Orleans, Tapestry Collection by Hilton

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Troubadour Hotel New Orleans, Tapestry Collection by Hilton

2 bars/lounges, rooftop bar
2 bars/lounges, rooftop bar
View from property
Lobby
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
1111 Gravier St, New Orleans, LA, 70112
  • Canal Street
    4 min walk
  • Monkey Board
    1 min walk
  • Tulane Stop
    3 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, City View

  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Living area | 42-inch flat-screen TV with premium channels, TV

Suite, 1 Bedroom, City View

  • 804 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Troubie)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Troubie)

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed (Urban View)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed (Urban View)

  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

  • 231 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Big Easy)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Big Easy)

  • 489 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Troubie)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Troubie)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (3x3 Shower, Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (3x3 Shower, Mobility)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower, Mob/Hearing)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (3x3 Shower, Mob/Hearing)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (3x3 Shower, Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible (3x3 Shower, Mobility)

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (3x3 Shower, Mob/Hearing)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible (3x3 Shower, Mob/Hearing)

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Troubadour Hotel New Orleans, Tapestry Collection by Hilton

4-star hotel in New Orleans Central Business District
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and concierge services.
The Troubadour Hotel New Orleans, Tapestry Collection by Hilton offers 184 accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This boutique hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

The Troubadour Hotel New Orleans, Tapestry Collection by Hilton is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
The Listening Room - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
Ingenue Rooftop Bar - This rooftop bar specializes in American cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 46 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 8 to 20 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Ingenue Rooftop Bar
  • The Listening Room

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 20 per person
  • Valet parking fee: USD 46.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Troubadour Hotel New Orleans
Troubadour Hotel
Troubadour New Orleans

The Troubadour Hotel New Orleans, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 498 out of 1001 reviews" "
Rating 8 - Good. 257 out of 1001 reviews" "
Rating 6 - Okay. 138 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 53 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gayle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great easy to get from.one place to the other
Stayed 2 nights in Oct 2024

10/10 Excellent

Murphy

Stayed 2 nights in Sep 2024

2/10 Terrible

Chelsy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Iyesha

Stayed 2 nights in Sep 2024

10/10 Excellent

Katina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big comfortable bed. I slept sound after a 14 hr drive
Stayed 1 night in Sep 2024

2/10 Terrible

mya

Disliked: Cleanliness, staff & service, property conditions & facilities
I tried to check in, was given a key for a room that still had someone’s things in it and someone was clearly still staying in. Went back down to get a new key, waited 20 minutes until i was told to follow some rent-a-cop to my new room, when i asked for the key he said he thought I had been given one . Went back downstairs, waited another 15 minutes, was given my new key, got into my room, shower had dirty footprints all over it and the tub had been disconnected from shower so I couldn’t bathe Wantsd to ask for my money back but didn’t want to go through with more shenanagins at the front desk, checked out and went somewhere else.
Stayed 1 night in Sep 2024

10/10 Excellent

Chelsie

Stayed 2 nights in Aug 2024

6/10 Okay

Deanna M., Peoria

Traveled with group, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing is the first word that comes to mind. Hilton has definitely lowered their standards of when it comes to signature properties. The rooms are in dire need of updating. There was only one drawer in the entire room and we stayed for 6 nights. The light next to bed had a plug behind it however you could not get your plug behind it to plug it in. The majority of the staff were very pleasant and accommodating with exception to Joy that displayed an attitude when needing assistanced with Housekeeeping that had not shown up to our room by 3pm and we were needing to freshen up for dinner reservations with family and had been out in the humidity and 90 degree weather most of the day. I finally had to track down the housekeeping person on another floor for towels, and toilet paper. There are no ice machines so you need to get a gallon ziplock bag of ice from the front desk each time you'd like ice. Sometimes a nuance when you're on the 16th floor. The light on the bathroom did not work all week, thankfully there were two lights, so we at least had one working light. And yes we did request for it be fixed to no avail. I will definitely not be staying with Hilton after this.
Stayed 6 nights in Sep 2024

8/10 Good

Larissa

Stayed 3 nights in Sep 2024

4/10 Poor

Ashley

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed here a few years ago and it was so nice. We had 2 broken lamps that was covered with pictures. The front desk was not personable at all when we and checked in and out. The bartender was nice but had no help and you could tell she was simply overwhelmed. The valet literally talked out using it by telling us all the things that could go wrong by using it. We called in the morning for housekeeping to bring us an iron and board and they never showed up. I honestly never leave reviews but felt that I should this time. We were so disappointed because it was such a great experience before. I will say the security guard there was very personable and helpful. He gave us great food and activitiy suggestions. He was spot on.
Stayed 1 night in Sep 2024

10/10 Excellent

scott

Stayed 1 night in Sep 2024

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Tiana

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem I had was the 75 deposit nightly how can u afford to pay 75 a night…..
Stayed 2 nights in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property definitely needs renovation but that doesnt detract from the size of the rooms, the bathroom and the views from the room and the roof top bar over New Orleans. The room was clean too and even though I turned up at 0930 I was allowed access to my room. All in all well worth the money paid
Stayed 2 nights in Jul 2024

10/10 Excellent

Kareem

Stayed 1 night in Sep 2024

10/10 Excellent

Lesley

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Ms. Joy was a pleasure to meet upon our arrival and madw sure we had a pleasant stay. The entire front desk staff was amazing. We look forward to visiting the hotel again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my needs
Stayed 3 nights in Aug 2024

8/10 Good

John D

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pretty hotel. Our room had a major leak when we woke up the last morning. Restaurant was okay, just not prepared to accommodate more than a few people.
Stayed 2 nights in Aug 2024

8/10 Good

Pamala

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice but a little smaller than normal hotel size! Overall, it was a good choice and would come back again…
Stayed 2 nights in Aug 2024

10/10 Excellent

Alisha, Lafayette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to go to the Saints game was very pleased with our room would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Carmellia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dionna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and great staff
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff and the valet staff were so kind and helpful. We appreciated the great service and their kindness.
Stayed 3 nights in Jul 2024