The Troubadour Hotel New Orleans

4.0 star property

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Photo gallery for The Troubadour Hotel New Orleans

2 bars/lounges, rooftop bar
Rooftop terrace
Suite, 1 King Bed, City View | City view
Lobby sitting area
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
1111 Gravier St, New Orleans, LA, 70112
  • Canal Street
    ‪4 min walk‬
  • Saenger Theatre
    ‪6 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Mobility Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

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About this property

The Troubadour Hotel New Orleans

4-star hotel in New Orleans Central Business District
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and concierge services.
The Troubadour Hotel New Orleans offers 184 accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This boutique hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

The Troubadour Hotel New Orleans is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
The Listening Room - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
Ingenue Rooftop Bar - This rooftop bar specializes in American cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 46 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 8 to 20 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Ingenue Rooftop Bar
  • The Listening Room

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 20 per person
  • Valet parking fee: USD 46.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Troubadour Hotel New Orleans
Troubadour Hotel
Troubadour New Orleans
The Troubadour Orleans Orleans
The Troubadour Hotel New Orleans Hotel
The Troubadour Hotel New Orleans New Orleans
The Troubadour Hotel New Orleans Hotel New Orleans
The Troubadour Hotel New Orleans Tapestry Collection by Hilton

The Troubadour Hotel New Orleans Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 503 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

martie

Traveled with group
Hotel was nice and tidy! I enjoyed my stay and would definitely stay again!
Stayed 4 nights in Nov 2024

4/10 Poor

Carl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Blake, Lake Village

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 3 nights in Sep 2024

10/10 Excellent

Dannlleshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very spacious
Stayed 1 night in Nov 2024

6/10 Okay

Val

Traveled with group
Disliked: Amenities, property conditions & facilities
Rooms were not thoroughly cleaned. I called ahead to get my vehicle from Valet, it took an hour.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived I had several things that did not work. I didn't get much help on how to fix these, including the TV. I think the room had recently been repainted and just power point plug ins and cable relocating was the problem.I fixed all issues myself but I was disappointed about the response.
Stayed 3 nights in Oct 2024

6/10 Okay

Ruth

Business traveler
Disliked: Amenities, property conditions & facilities
My room smelled like cigarettes and asked for it to be cleaned/vented out… but no change after clean. The sink had a significant crack in it. It was noisy due to the construction work but also can easily hear conversation from next room. The staff was good in general, it just felt lacking and minimal service. For the price you pay for the hotel… you would get better service and better room somewhere else.
Stayed 3 nights in Oct 2024

6/10 Okay

Ronald

Liked: Staff & service
Close to most things.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Customer service was very poor will not return, everyone except the valet had an attitude when a customer had a question did not enjoy the interaction with the front. Desk staff
Stayed 3 nights in Oct 2024

6/10 Okay

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly clean and well appointed hotel, Staff were a bit disinterested and unhelpful. Parking (like everywhere in NOLA) is a rip off. Still it's walking distance from Canal St, French Quarter and Warehouse District and is central to the Trolley and Buses.
Stayed 3 nights in Oct 2024

4/10 Poor

Perry

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The bathroom door handle was missing from the inside and my girlfriend got locked in. We told the front desk/Manager twice about it and twice they said it would be fixed. Never happened.
Stayed 2 nights in Oct 2024

2/10 Terrible

Deborah

Disliked: Staff & service
Unhelpful and rude staff. Do yourself a favor and pick another hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Deborah

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked this hotel 11 months ago for three nights for the Taylor Swift concert. After two night stay the front desk told me I was to check out because I only booked for two nights The hotel was sold out so they asked me to leave. Even though I showed them my receipt, they said it was. Expedia’s problem. I finally convinced the clerk at the front desk showing confirmation and paid receipt after several conversations. She was very rude and confrontational..I found your entire staff unfriendly as well. Will never stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Phoebe

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
All staff including valet were very friendly and accommodating. The room itself was a little worn, with badly patched holes in the bathroom wall, cracks and stains in the sink and the fridge froze anything we put in it. There was also very limited wall outlets, even more so than we first thought as one by the bed was so loose the plug fell out. The room was fine for a short stay with only two of us but considering it has max occupancy of four this wouldn’t have been suitable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay here. Staff were great - really helpful and friendly. Hotel was overall clean and the room we had was more than comfortable. In walking distance to everything we wanted to see and do, would absolutely stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Natalie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous
Stayed 5 nights in Jul 2024

6/10 Okay

Melissa, hagersville

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Definitely not a 4 star. Would not recommend staying here. It’s in a dark alley. Not security.
Stayed 4 nights in Oct 2024

8/10 Good

Dehao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Thanayut

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Water pressure in the bathroom (faucelt) is weak.
Stayed 5 nights in Oct 2024

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Jael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Jael

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The valet service wasn’t timely. However the staff was very accommodating.
Stayed 1 night in Oct 2024

6/10 Okay

Brittani

Stayed 1 night in Sep 2024

10/10 Excellent

Marie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Xavier

Stayed 1 night in Sep 2024