The Westin New Orleans

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin New Orleans

Premium bedding, pillowtop beds, in-room safe, desk
Presidential Suite, 1 Bedroom, River View | Lounge
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch and dinner served
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
100 Rue Iberville, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Audubon Aquarium
    ‪3 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪30 min drive‬

Room options

Presidential Suite, 1 Bedroom, River View

  • 1800 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, River View

  • 1000 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

8.0 out of 10
Very good
(13 reviews)
  • 750 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, View

  • 1000 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

8.4 out of 10
Very good
(11 reviews)
  • 350 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(18 reviews)
  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(48 reviews)
  • 350 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(19 reviews)
  • 350 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(143 reviews)
  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(74 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Westin New Orleans

4.5-star New Orleans hotel, connected to a shopping center in French Quarter
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking. Housekeeping is available on request.
The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 24309 square feet (2258 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and a garden. Onsite parking is available (surcharge), along with a car charging station.

The Westin New Orleans is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
River 127 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River 127

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (24,309 square feet of space)

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1048 out of 1479 reviews" "
Rating 8 - Good. 235 out of 1479 reviews" "
Rating 6 - Okay. 105 out of 1479 reviews" "
Rating 4 - Poor. 49 out of 1479 reviews" "
Rating 2 - Terrible. 42 out of 1479 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 1 night in Sep 2024

6/10 Okay

Terry

Stayed 2 nights in Sep 2024

4/10 Poor

Printessa

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Lisa Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Oct 2024

10/10 Excellent

Precious

Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar area has such beautiful views
Stayed 2 nights in Aug 2024

10/10 Excellent

Damon

Traveled with group, Traveled with partner
Liked: Amenities
From the time I checked in until I checked out service was excellent. The hotel was very clean and I love the location. Everything was in walking distance and the mall was so nice being connected to the hotel entertainment was nice room service excellent. The bartender T and the other ladies were awesome. I did not like to speak easy that was a waste of money a rip off to me. If they had the special liquor, they should’ve let you see the bottle pay $23 a shot and the bartender. She put a lot of juice in it and she would not remake it would not recommend it. I basically paid $23 for a glass of juice and you cannot taste any liquor and I just told her a splash since it was only a shot. She was very friendly. I will recommend the Westin to family and friends.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to stay again!
Check in was great. She was extremely helpful. The suite was fantastic and can't wait to stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Joan M. Woods

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. However, I am having issues with Expedia.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paula Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a very good time. Thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Rodiana, Naples

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with beautiful views and centrally located in the heart of French Quarters.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I did a staycation and it was absolutely relaxing and amazing. Check in was a breeze and the workers were friendly. The rooms are huge and the hotel itself was just a welcoming atmosphere
Stayed 1 night in Oct 2024

10/10 Excellent

BRANDON

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice and great location if you plan to walk around the city. Will stay again on our next trip.
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Traveled with family
Disliked: Amenities
We were misled about the amenities that were supposed to be offered.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite NOLA hotel
This was the third trip we stayed at this hotel. It’s our absolute favorite in NOLA. All the staff are super friendly and helpful! One of the bartenders, Oliver, went above and beyond to make sure we had a great stay! The hotel is in walking distance of Bourbon Street and many attractions. But not right in the middle of Bourbon Street, so it’s perfect. The only thing I would change at the hotel are the showers. Everything else is completely awesome!
Stayed 1 night in Oct 2024

10/10 Excellent

Gerrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay food was great service was great drinks were really good
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Jason

Disliked: Staff & service, property conditions & facilities
$30 charge for the bar no matter what. Makes no since.
Stayed 1 night in Sep 2024

10/10 Excellent

Alvin, Cordova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin New Orleans is great place to stay. Room was perfect, wonderful views, friendly staff. The Observatory bar is exceptional. Good people to mingle with, service, drinks and food.
Stayed 3 nights in Sep 2024

6/10 Okay

Ashley

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Roy

Traveled with family
Liked: Cleanliness, staff & service
Staff was nice but property was not in first class condition. Hardware was stained scratched and missing pieces in room bathroom, elevator and others. Good location though.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Liked: Amenities, property conditions & facilities
The Westin employees were very cordial Friendly and accommodating
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 3 nights in Aug 2024