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TownePlace Suites by Marriott Metairie New Orleans

2.5 star property

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Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Property amenity
Full-size fridge, microwave, oven, stovetop
Reception
Suite, 2 Bedrooms | Living room | Plasma TV
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Tulane University
    ‪11 min drive‬
  • Caesars Superdome
    ‪11 min drive‬
  • Bourbon Street
    ‪13 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | Plasma TV

Suite, 1 Bedroom, Non Smoking

  • 550 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | Plasma TV

Suite, 2 Bedrooms

  • 797 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Reception

Hampton Inn & Suites New Orleans-Elmwood/Clearview Pkway, LA

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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The price is $173
per night
$198 total
includes taxes & fees
Mar 24 - Mar 25
Hampton Inn & Suites New Orleans-Elmwood/Clearview Pkway, LA

About this property

TownePlace Suites by Marriott Metairie New Orleans

Hotel in Elmwood
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
TownePlace Suites by Marriott Metairie New Orleans features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

TownePlace Suites by Marriott Metairie New Orleans is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 30 to October 13
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 465 out of 916 reviews
Rating 8 - Good. 271 out of 916 reviews
Rating 6 - Okay. 96 out of 916 reviews
Rating 4 - Poor. 46 out of 916 reviews
Rating 2 - Terrible. 38 out of 916 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

carylle

Traveled with group
Liked: Amenities
staff was exceptional
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Great staff, clean comfortable room…
Front desk guy was great. He recommended good restaurants told us where to park even showed us was 100% helpful. Felt Welcomed…
Stayed 1 night in Dec 2024

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice just old and slightly outdated. However, there was nothing wrong with it and the layout is very nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel to come to when I’m in that area
Stayed 4 nights in Nov 2024

2/10 Terrible

trian

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I was standing at check in for about 20 minutes. When I was finally noticed the front desk lady walked in from outside smelling of Marijuana. I wouldnt normally care but the check in process was very irritating.
Stayed 1 night in Nov 2024

2/10 Terrible

Kacinda

Stayed 1 night in Nov 2024

10/10 Excellent

Wendellyn

Liked: Staff & service
I opened the mircrowave and a roach was crawling inside.
Stayed 1 night in Nov 2024

10/10 Excellent

Terrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2024

4/10 Poor

Courtney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Danae

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the customer service, simple breakfast, and the location of this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

neta

Stayed 1 night in Nov 2024

6/10 Okay

Abbie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately this hotel smells very old, like a musty basement. Also my shower wand was just hanging there, not able to stand under it and shower. Last night I stayed they cleaned my room and took all my wash cloths and did not replace them.
Stayed 3 nights in Nov 2024

10/10 Excellent

Estefanny

Stayed 1 night in Oct 2024

2/10 Terrible

WANDA

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Below standard
The facility had a horrible order, outdated, need the carpet taken out, and interior needs to be painted.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tolanda

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property outdated and unclean.Water and rust stains throughout the room, the thermostat was hanging on by a thread, dishwasher wouldn’t close, door were hard to open and the room reeked of the smell of smoke.
Stayed 2 nights in Nov 2024

8/10 Good

Ary

Traveled with family
Liked: Cleanliness, staff & service
Property is nice for the value but its in industrial side of the city . No safe box in the rooms!
Stayed 2 nights in Nov 2024

4/10 Poor

Sang

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property
Stayed 2 nights in Jul 2024

6/10 Okay

Cathy-Lin, SLC

Liked: Cleanliness, staff & service
X
Stayed 1 night in Nov 2024

2/10 Terrible

Cole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TVs don’t work.
Stayed 7 nights in Oct 2024

8/10 Good

tiara

Traveled with partner
Liked: Staff & service, property conditions & facilities
Breakfast was horrible
Stayed 1 night in Nov 2024

10/10 Excellent

Rosie

Stayed 1 night in Nov 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

jonathan, Cypress

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Paula

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Won’t book here again.
Check in was easy and front desk was very friendly. Our room was small but we expected that. Couch folded out but no mattress or padding to be comfortable do our daughter had to just sleep on the couch and not folded out. Mattress was horrible on the bed. Did not get much sleep on four night stay. Walls need to be cleaned badly and tub caulked. Staff was nice but wouldn’t recommend staying here unless desperate.
Stayed 4 nights in Oct 2024