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TownePlace Suites by Marriott Metairie New Orleans

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Property amenity
Suite, 2 Bedrooms | Living room | Plasma TV
Full-size fridge, microwave, oven, stovetop
Reception
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Kitchen
  • Parking included
  • Pool
$102
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Place, Tulane University
    ‪11 min drive‬
  • Place, Caesars Superdome
    ‪12 min drive‬
  • Place, Bourbon Street
    ‪14 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | Plasma TV

Suite, 2 Bedrooms

7.4 out of 10
Good
(17 reviews)
  • 797 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | Plasma TV

Suite, 1 Bedroom, Non Smoking

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

7.0 out of 10
Good
(2 reviews)
  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Metairie New Orleans

3-star hotel in Elmwood
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
TownePlace Suites by Marriott Metairie New Orleans features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

TownePlace Suites by Marriott Metairie New Orleans is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 30 to October 13
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

Reviews

TownePlace Suites by Marriott Metairie New Orleans Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 500 out of 1022 reviews
Rating 8 - Good. 300 out of 1022 reviews
Rating 6 - Okay. 118 out of 1022 reviews
Rating 4 - Poor. 54 out of 1022 reviews
Rating 2 - Terrible. 50 out of 1022 reviews

Reviews

10/10 Excellent

CRYSTAL, MACON

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for a one night stop to visit Yvonne LaFlueur’s wonderful shop in New Orleans! Pet friendly, quiet, comfy! Highly recommended.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Tanya

Traveled with family
Overall good, sofa bed is not your typical sofa bed and it’s not very soft at all. Pool is nice and I enjoyed it but it doesn’t seems like they’re cleaning the leaves and things out.
Stayed 5 nights in Jul 2025

8/10 Good

Ajit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Charles Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness
Location
Stayed 8 nights in Jun 2025

2/10 Terrible

Mark

Disliked: Property conditions & facilities

Not a 3 star, maybe 1or 2.

It's rated a 3 star, it's a 2 at best. We had roaches in bathroom, ants came up out of stove when I left a box of donuts on it. We had a 2 bedroom room and there were no TVs in them. There was no guide on the satellite TV so it was impossible to find anything to watch. Worst hotel I've stayed in in 30ish years. If your ok with a 1 to 2 star hotel then you'll be fine.
Ants
Ants
Stayed 3 nights in Jul 2025

8/10 Good

La Shawn

Liked: Cleanliness, amenities
None
Stayed 1 night in May 2025

10/10 Excellent

Camron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Todd

Stayed 1 night in Jun 2025

8/10 Good

Jared

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

mary

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Kirk

Stayed 2 nights in Jun 2025

8/10 Good

Stephanie

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
It was a nice room for a quick trip due to my mom having surgery.
Stayed 1 night in May 2025

10/10 Excellent

Imani

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We came down for a birthday and the two bedroom suite was perfect. I was thrown off by the “sofa bed” but it worked out fine. The staff were Amazing Ms.Sherrie at the front desk 3-11 shift and Ms.Yosheka for breakfast were a 10/10! They were friendly and made the stay feel so welcoming. The housekeeping refreshed our room and made sure we had clean towels. I can’t say enough about this property it was truly amazing I enjoyed it.
Stayed 2 nights in Jun 2025

8/10 Good

Herbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Joe

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Lachelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I couldn’t have asked for a better hotel. Friendly staff, reasonably priced, decent breakfast, conveniently located amongst food and entertainment.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed super comfortable, very friendly staff.
Stayed 1 night in Jun 2025

6/10 Okay

Ieisha

Traveled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sujoy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quite and located in a good place. Restaurant and walmart very nearby.
Stayed 1 night in May 2025

2/10 Terrible

Vincent

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Carpet was damp in room, tv did not work, overall outdated and guests were questionable
Stayed 1 night in Jun 2025

6/10 Okay

Serena

Traveled with partner
Disliked: Property conditions & facilities
The overall stay was pleasant, however the property has a possible mold problem. I unpacked my suitcase after my stay and my clothes were wet from all the moisture. Then when you walk in through the halls, it feels extremely humid and moist. It was hard to find the entrance and it’s not in the best area. Giving 3 stars because the room has a kitchenette which included a stove and a fridge and dishwasher, and the staff was very friendly. Please do something about the moisture of this place because there is no way that is healthy for anyone.
Stayed 2 nights in Jun 2025