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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Relax in a spacious lobby with comfortable seating, a TV, and a reception desk.
Relax in this stylish living room with a plush sofa, coffee table, and mounted TV.
Hotel entrance with covered walkway and parking area.
Enjoy a casual dining experience with comfortable seating and a self-service counter.
Relax in this inviting space with a comfortable bed, desk, and TV.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪16 min drive‬
  • Canal Street
    ‪17 min drive‬
  • Caesars New Orleans Casino
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans East Area
A seasonal outdoor pool, a business center, and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Trident Inn & Suites, New Orleans is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 10 to August 31
Pool access available from noon to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 316 out of 1007 reviews
Rating 8 - Good. 193 out of 1007 reviews
Rating 6 - Okay. 153 out of 1007 reviews
Rating 4 - Poor. 122 out of 1007 reviews
Rating 2 - Terrible. 223 out of 1007 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 2 nights in Apr 2025

10/10 Excellent

Rashawn

Stayed 2 nights in Mar 2025

8/10 Good

arthelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff is friendly
Stayed 1 night in Apr 2025

10/10 Excellent

unique

Stayed 1 night in Apr 2025

8/10 Good

Yulysma

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025

6/10 Okay

Patricia

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Did like the fenced in parking area. Didn't like the smell in the room that was making us feel a bit sick. A smell like extreme disinfectant or not sure what it was. The continental breakfast was okay except the juice machine was broke. Perhaps a gallon of juice could have been substituted so we would have something to drink besides coffee.
Stayed 3 nights in Apr 2025

2/10 Terrible

William

Stayed 1 night in Apr 2025

10/10 Excellent

Keara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quite the contrary of the bad reviews. The staff is friendly and very hospitable. The owner is great. Made sure my stay was more than exceptional. I would recommend Trident to anyone who is coming to visit or simply needing a getaway. My room was welcoming and comfortable, and beds are clean and tidy upon arrival. The bedding smelled like it had actually been washed. The breakfast is alright, nothing extravagant, but will get you full.
Stayed 1 night in Apr 2025

8/10 Good

Krystal

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Whenever we are in the area this is it go to place. The staff is really nice, so far never had any problems during our stay
Stayed 1 night in Apr 2025

10/10 Excellent

Rashawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicklas

Liked: Cleanliness, staff & service
My room had bed bugs
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Mar 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
They were able to check me in early. However, something was wrong with the AC and heat in my room. The air conditioning unit on the wall would not turn off. It was freezing cold in my room. They had to change my room and that one you can only control the heat and AC on the wall I had to keep on adjusting get to try to either cool the room down or make the room warmer. they had no bottle of water so I had to get the water out of the machine in the exercise room and get some ice. The bar where the restaurant inside the hotel was not open. Very disappointing. They did not disclose one the site that they restaurant is closed on a certain day or their bar is closed on a third day. They directed me to a restaurant right next to the right of the hotel, which was a lifesaver otherwise I would not have been able to eat dinner. I appreciate that they had a vehicle to drop me off at the airport after my stay so that helped out a lot.
Stayed 1 night in Mar 2025

10/10 Excellent

Danny

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to local eats
Stayed 1 night in Mar 2025

6/10 Okay

Heather

Liked: Property conditions & facilities
The floor was sticky and the staff was rude except the security.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This hotel is worth the stay. Beds are very comfortable. Rooms are good size. Very clean inside and out. Even the elevator was clean and smelled good. We felt very safe in the area.
Stayed 4 nights in Mar 2025

8/10 Good

Salina

Traveled with family
Liked: Cleanliness
Overall works well on a budget. Break time was short especially when you have a family. Wish that towels were changed daily.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Property was ok it had a smell in the halls. The gate for parking we loved! We just needed a place for a couple hours. Woke up got breakfast it was ok. There was roach in the restroom. Beds are firm with 3 pillows.
Stayed 1 night in Mar 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Cary M.

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basically clean hotel
Stayed 1 night in Mar 2025

10/10 Excellent

bashir

Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 85 year old Mom had her room and said she when she come back to New Orleans she wants to stay at the Trident.
Stayed 2 nights in Mar 2025