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Sonesta ES Suites New Orleans Downtown

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta ES Suites New Orleans Downtown

Exterior
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Canal Street
    ‪3 min walk‬
  • Saenger Theatre
    ‪5 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds

1 bedroom, premium bedding, desk, laptop workspace

Deluxe Room, Multiple Beds

  • 533.7 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed

  • 550 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds

  • 355.2 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, Multiple Beds

  • 391.4 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, Multiple Beds

Fridge, microwave, stovetop, coffee/tea maker

Deluxe Room, Multiple Beds

  • 533.7 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed (One Bedroom Suite - King)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed (One Bedroom Suite - King)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Efficiency)

Fridge, microwave, stovetop, coffee/tea maker

Studio Suite, 1 King Bed (Efficiency)

  • 288 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

1 bedroom, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

  • 540 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed (One Bedroom)

  • 520 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom King Beds)

1 bedroom, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom King Beds)

  • 820 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Penthouse, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Penthouse, 2 Queen Beds

  • 1030 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

  • 930 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Penthouse, Multiple Beds (Two Kings)

1 bedroom, premium bedding, desk, laptop workspace

Penthouse, Multiple Beds (Two Kings)

  • 1150 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Queen Beds (Two Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds (Two Bedroom)

  • 760 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Sonesta ES Suites New Orleans Downtown

3.5-star hotel in New Orleans Central Business District
A fitness center, valet parking, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 3.5-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Sonesta ES Suites New Orleans Downtown is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 548 out of 1119 reviews" "
Rating 8 - Good. 275 out of 1119 reviews" "
Rating 6 - Okay. 137 out of 1119 reviews" "
Rating 4 - Poor. 72 out of 1119 reviews" "
Rating 2 - Terrible. 87 out of 1119 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Takyra

Traveled with group
Disliked: Amenities
The upkeep of the hotel wasn’t the best. The outlets didn’t work. The tub stopper was broke so the water kept filling up. Housekeeping never came to change out our towels and when I inquired, I was told I had to request it.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Service
Absolutely horrendous service with this property. To be fully transparent we didn't even get to stay here. I reviewed service as 1 star and had to surmise that the rest of fhe property was probably equally poor. About a week before the trip I had a fraudulent charge on the credit card I used to reserve this room and I had to replace said credit card and the number changed. I received my new credit card approximately two days before my stay was to begin and I got a email the day before from Hotels.com stating that there was an issue with my credit card and I had 24 hours to resolve it and needed to call the property When I called the property, they told me that they canceled my reservation completely and could not reserve another room for me and this was one day before our flight was to depart. I had to spend about two hours or so at work that day rebooking another hotel at a higher price and Hotels.com and the property were absolutely no help. On this ground, I cannot recommend the hotel or hotels.com in the future
Stayed 2 nights in Oct 2024

10/10 Excellent

Bart

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room the staff was very nice and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Catonya

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everyone was kind and helpful
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Traveled with partner
It was all just fine
Stayed 4 nights in Oct 2024

8/10 Good

cleo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

Tiana

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not go on this trip. I canceled and money was taken out of my account anyway I will no longer be using Expedia for my future travelers, and the customer service was horrible.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Expected better for the price
The lobby an front desk were kept clean. The room we stayed in was nice but the bathroom was outdated an had visible stains from the shower water because there is no door as well as hair in the tub. When it comes to eating , they only provide you with 2 forks, an no dish soap to wash them only dishwasher soap which is a waste for 2 forks. The bed an pillows were comfy. The outlets were all put in upside down so you have to force your plugs in.
Stayed 4 nights in Oct 2024

8/10 Good

Nikketra

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

CATHY A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was nice. I felt safe in the facility. The check in process was a nightmare and our room key did not work when we got to it. Maintenance had to change the pad. It was done quickly and we enjoyed the rest of our stay.
Stayed 1 night in Oct 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
Long weekend
Well located within walking distance or easy streetcar ride of most everything. The express bus from the airport (the 202) stopped right outside. Breakfast was NOT good. Ran out of grits 2 mornings, the eggs were inedible. Staff was pleasant and they held our bags when we arrived and before we departed. The room was clean and large and had a kitchenette and full size fridge which was nice. I would stay here again, the value for the money is there, hotels in this town can be expensive
Stayed 3 nights in Oct 2024

10/10 Excellent

Jodie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kaleb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stay was very comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful in every aspect. The breakfast is great and much enjoyable.
Stayed 1 night in Oct 2024

8/10 Good

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convention weekend
Comfortable room, very good bed. There were a couple issues that I informed the from dest about.
Stayed 3 nights in Oct 2024

10/10 Excellent

avery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Theron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful… this means a lot!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Valencia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plsce to stay
Stayed 1 night in Oct 2024

8/10 Good

Chad

Traveled with family
Liked: Amenities, property conditions & facilities
Good stay
Stayed 1 night in Oct 2024

4/10 Poor

chad

Traveled with family
Disliked: Cleanliness, staff & service
Property is conveniently located in the city. Close to attractions. I left some sports memorabilia in a bag on the kitchen table. Later I contacted the property and asked for the items. Staff stated nothing was left or found in my room 812. Sad that housekeeping is allowed to keep customers property that is forgotten.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tadiane

Stayed 2 nights in Sep 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Shudreka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Neal, Sulphur

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to see a Saints Game.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not ready when we got there so they gave us a free upgrade to a penthouse suite with an amazing view. The location was convenient and just a short walk to the Superdome. There is also a parking garage next door to park in. All the staff was very friendly and helpful.
Stayed 1 night in Oct 2024