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Sonesta ES Suites New Orleans Downtown

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Downtown

Exterior
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
Reception
1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • Caesars Superdome
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds

1 bedroom, premium bedding, desk, laptop workspace

Deluxe Room, Multiple Beds

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed

  • 550 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, Multiple Beds

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, Multiple Beds

Fridge, microwave, stovetop, coffee/tea maker

Deluxe Room, Multiple Beds

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed (One Bedroom Suite - King)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed (One Bedroom Suite - King)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Efficiency)

Fridge, microwave, stovetop, coffee/tea maker

Studio Suite, 1 King Bed (Efficiency)

  • 288 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

1 bedroom, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

  • 540 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed (One Bedroom)

  • 520 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom King Beds)

1 bedroom, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom King Beds)

  • 820 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Penthouse, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Penthouse, 2 Queen Beds

  • 1030 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

  • 930 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Penthouse, Multiple Beds (Two Kings)

1 bedroom, premium bedding, desk, laptop workspace

Penthouse, Multiple Beds (Two Kings)

  • 1150 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Queen Beds (Two Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds (Two Bedroom)

  • 760 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Terrace/patio

Sonesta ES Suites New Orleans Convention Center

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (2258)
The price is $157
per night
$184 total
includes taxes & fees
Apr 2 - Apr 3
Sonesta ES Suites New Orleans Convention Center

About this property

Sonesta ES Suites New Orleans Downtown

3.5-star hotel in New Orleans Central Business District
A fitness center, valet parking, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 3.5-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Sonesta ES Suites New Orleans Downtown is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 591 out of 1204 reviews
Rating 8 - Good. 299 out of 1204 reviews
Rating 6 - Okay. 144 out of 1204 reviews
Rating 4 - Poor. 74 out of 1204 reviews
Rating 2 - Terrible. 96 out of 1204 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Celena Owens

Traveled with family
Liked: Cleanliness, staff & service
My room, 313, was spacious ans I loved that it was at the end of the corridor. However, as roomy as the space was, it had NO closet. The door to, what I presumed ahould have been the closet, had an extrs-large HVAC within it AND a significant unfurnished ceiling. Pipes, wires, open drywall were exposed. Not the visual I was hoping to see when I looked for a closet. Overall, not a twrrible stay!
Stayed 3 nights in Dec 2024

4/10 Poor

Ray

Ugh
The whole time we were there the tvs did not work properlY and the halls all smell like weed. Will not go back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Keithon, Vacherie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everthing around
Stayed 2 nights in Dec 2024

2/10 Terrible

Kelvin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty wet towels after asking for towels for 3 days, room was hat thermostat didn’t work. After day 1 the TV stop working
Stayed 4 nights in Dec 2024

4/10 Poor

Colette Key

Disliked: Property conditions & facilities, room comfort
Poor circulation… mildew smell… TV not working… changed room three times
Stayed 4 nights in Dec 2024

10/10 Excellent

Laquetta

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Bourbon and Canal street, and also to the Saints Stadium. Plenty of food and drink Options near by. They also have free breakfast that’s a mixture of hot, cold, and grab and go.
Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Traveled with family
Liked: Property conditions & facilities
Checked in on Friday Saturday morning tv went out and never went back in. Kept asking front desk said they were working on it. Not happy about that.
Stayed 3 nights in Dec 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness
Older property, but fairly clean and easy access to the Superdome. TV did not work for 2 of our 4 days. Frer breakfast was a plus.
Stayed 3 nights in Dec 2024

8/10 Good

Audra

Traveled with partner
My two major complaints was that the Wi-Fi was horrible… you could not get a connection to save your soul. Secondly, whatever TV cable service they are using, it was horrible, it was always pixelated, and there are very limited channels available, that was a bit disappointing.
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Liked: Amenities
Clean, nice staff
Stayed 3 nights in Dec 2024

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a family friendly place
I cannot say how the actual hotel is, because we did not stay. BUT let me start by saying, if you have kids, I would avoid. We were greeted at the front, not by valet (none in sight) but by crackheads (obvious) loitering and thrusting (private parts) all by the front entrance. We waited patiently for someone to come valet since we did not want to leave the kids or the car running. I must add in that I work in an ER, so I’m not easily put off by certain “character types” but we were not willing to stay knowing we had the children with us. They were just too scared. I called to cancel and the staff were friendly if I have to give a plus. The Hyatt Regency next door is cheaper and much more family friendly (we drove straight there and had a wonderful stay). I ended up eating the cost, but worth it for the peace of mind.
Stayed 1 night in Dec 2024

10/10 Excellent

Shanay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would've loved for them to have a pool, and accomodate with bringing us clean towels everyday. Overall the staff was very nice & did their best to make sure my family and I were comfortable.
Stayed 3 nights in Oct 2024

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and enjoyable, but it is next door to what appear to be a homeless shelter. After we were there for a couple of hours I was ok with the environment, which is why I said that "time to adjust there." If I went back today immediately I would be good with the hotel and the location.
Stayed 3 nights in Sep 2024

2/10 Terrible

Toby

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews and pictures that show and say this hotel is great is a lie! The hotel room was not clean. It did not smell clean… the valet took almost and hour each time we had to valet. The area isn’t great either. I would not ever recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sebastiano

Liked: Cleanliness, property conditions & facilities
Very friendly people!!
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
In kind of a sketchy area and our tv didn’t pick up any channels for our entire stay despite repeated requests to have it fixed.
Stayed 3 nights in Dec 2024

10/10 Excellent

SHUNQUANETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, property conditions & facilities
Simply wonderful
Stayed 2 nights in Dec 2024

8/10 Good

Nia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked how close it was to most of the things we wanted to do. Staff was friendly and the breakfast buffet was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2024

8/10 Good

Kandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and informative about all that was needed to be known. The room was decent for a short stay. I appreciated the responsible and respectful valet team. And the complimentary breakfast was much needed. Thank you all for a stress free stay.
Stayed 2 nights in Dec 2024

8/10 Good

Emoni

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The TV was not working the whole stay and informed front desk about the situation. My bed sheets were dirty and they came and changed them in a sufficient amount of time.
Stayed 2 nights in Dec 2024

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what it seems!
Staff was very friendly and helpful. Check in lasted over and hour, due to a computer crash. Only one hotel staff could do check ins. The check in line was from the front desk and extended to outside into the cold damp weather. We were late for our event due to this. Room had a muggy and wet carpet odor. Pictures online are professional and the actual room was not a match to them AT ALL. TV in bedroom didn’t work. Shower had 1/2 door, water splashed all over the floor when in use. Bedroom and bathroom were extremely tight space. The parking garage connected to the hotel elevator was out, so we had to walk far with our luggage. Breakfast was horrible the next morning. We paid $100 more at the hotel and didn’t receive a receipt.
Stayed 1 night in Dec 2024

8/10 Good

monica

Stayed 1 night in Nov 2024