Sonesta ES Suites New Orleans Downtown

3.5 star property

Choose dates to view prices

Photo gallery for Sonesta ES Suites New Orleans Downtown

Exterior
1 bedroom, premium bedding, desk, laptop workspace
Reception
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • Caesars Superdome
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Deluxe Room, Multiple Beds

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 Queen Bed

  • 550 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Deluxe Room, Multiple Beds

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (One Bedroom Suite - King)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed (Efficiency)

  • 288 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

  • 540 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed (One Bedroom)

  • 520 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds (Two Bedroom King Beds)

  • 820 sq ft
  • Sleeps 5
  • 2 King Beds

Penthouse, 2 Queen Beds

  • 1030 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

  • 930 sq ft
  • Sleeps 5
  • 2 Queen Beds

Penthouse, Multiple Beds (Two Kings)

  • 1150 sq ft
  • Sleeps 5
  • 2 King Beds

Suite, 2 Queen Beds (Two Bedroom)

  • 760 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Sonesta ES Suites New Orleans Downtown

3.5-star hotel in New Orleans Central Business District
A fitness center, valet parking, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 3.5-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Sonesta ES Suites New Orleans Downtown is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 669 out of 1400 reviews
Rating 8 - Good. 360 out of 1400 reviews
Rating 6 - Okay. 170 out of 1400 reviews
Rating 4 - Poor. 91 out of 1400 reviews
Rating 2 - Terrible. 110 out of 1400 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Surbhi

Stayed 1 night in Dec 2024

2/10 Terrible

Rochelle

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto, Heredia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Markus

Stayed 2 nights in Dec 2024

6/10 Okay

Don, Milwaukee

Stayed 2 nights in Nov 2024

10/10 Excellent

Raphael

Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Traveled with family
Great place to stay
Stayed 2 nights in Dec 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stay 4 days and nobody clean the room
Stayed 4 nights in Dec 2024

8/10 Good

Zuwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Markenia

Liked: Cleanliness, room comfort
Good, not great.
The computer systems were down. Waited almost an hour to check in. Bathroom shower water pressure was nonexistent.
Stayed 1 night in Dec 2024

10/10 Excellent

Tonya

Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

KATY, BROOKLYN

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very hard to just get daily clean towels and empty the garbage. The rooms had full kitchens so we sometimes reheated or cooked a little. It should be understandable to empty our garbage which contained food on a daily basis. It is a hotel. Breakfast was nice. Front desk and dinning room staff was friendly and helpful. The area around the hotel at night seemed a bit worrisome. The bus stop at the corner usually smelled of marijuana in the evening. During the day, the area looked safe and secure.
Stayed 6 nights in Dec 2024

2/10 Terrible

roxcel

The commode was broken.. the tv did not work
Stayed 3 nights in Dec 2024

4/10 Poor

Erica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent price
Room was ok, bathroom could have been cleaner and the hallways. Stains on carpets and smells in while walking through hallways. Not the nicest area.
Stayed 1 night in Dec 2024

4/10 Poor

Lakendra

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Staff & service
My wife and I made it to the hotel early morning around 0600 hours on 12/20. We booked for 12/19 because we had a late flight. I had messaged and called the hotel to inform them that I will check in late early morning. We met the front desk Eddie who was horrible at his job. The hotel canceled our reservations and expect us to double pay for the room. We had our 6 month old baby who was overly tired from the flight. Eddie purposely locked himself out of his computer and told us an another clerk will help his around 0700 hours. I booked through a third party and they were going to give me another hotel if they can confirm the hotel canceled our staff. Note that in their policy there was no time frame to checking in. Jenifer arrived and gave us our room back and took only 10 minutes. Eddie was very unprofessional and inconsiderate. How was he was able to make access to his computer until we started to discuss about our room situation. I felt he just did not want to deal with it and put it off to another employee that could have been resolved in minutes. Over all the room was okay and clean with. Breakfast staff was very nice and we thank Jennifer so much.
Stayed 3 nights in Dec 2024

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked the rooms except the Tv’s didn’t work 3-4 days that we were there. The breakfast was amazing! The area i didn’t like too busy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location for the game!!!! We enjoyed it!
Stayed 1 night in Oct 2024

10/10 Excellent

Alfred

Stayed 3 nights in Nov 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Ok stay
No Internet or tv during stay. Valet took over a hour to get our ride
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
I did not appreciate staff allowing someone at breakfast to use a phone on speaker for over 30 minutes while I was trying to enjoy my meal. The food was excellent but ruined by the rudeness of the other person
Stayed 1 night in Dec 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like the hotel and staff, Breakfast was amazing! the outside of the hotel area was inconvenient and looked unsafe. But overall I like it.
Stayed 4 nights in Dec 2024

2/10 Terrible

Anthony, Charlestown

Stayed 1 night in Nov 2024