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Hotel de la Poste – French Quarter, A Renaissance Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel de la Poste – French Quarter, A Renaissance Hotel

Banquet hall
Outdoor pool
Premium bedding, pillowtop beds, minibar, in-room safe
View from property
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Pet friendly
  • Parking available
  • Gym

Explore the area

Map
316 Chartres St, New Orleans, LA, 70130
  • Bourbon Street
    ‪3 min walk‬
  • Canal Street
    ‪5 min walk‬
  • Jackson Square
    ‪7 min walk‬
  • New Orleans, LA (NEW-Lakefront)
    ‪21 min drive‬

Room options

View all photos for Studio Suite, 1 Bedroom

Studio Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Studio Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Balcony

Studio Suite, 1 Bedroom, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Studio Suite, 1 Bedroom, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(14 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Courtyard View

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room | 40-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Hearing Accessible)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel de la Poste – French Quarter, A Renaissance Hotel

4-star hotel in French Quarter
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and 24-hour room service. Housekeeping is available on request.
W New Orleans - French Quarter offers 97 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
W New Orleans - French Quarter features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4616 square feet (429 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Parking is available onsite for a surcharge.

W New Orleans - French Quarter is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
3rd Block Depot - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 3rd Block Depot

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,616 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Valet parking fee: USD 49 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Orleans W French Quarter
W Hotel New Orleans French Quarter
W New Orleans French Quarter
Hotel W New Orleans French Quarter
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans
W New Orleans French Quarter
Hotel de la Poste – French Quarter, A Renaissance Hotel Hotel

Hotel de la Poste – French Quarter, A Renaissance Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 372 out of 796 reviews" "
Rating 8 - Good. 205 out of 796 reviews" "
Rating 6 - Okay. 113 out of 796 reviews" "
Rating 4 - Poor. 65 out of 796 reviews" "
Rating 2 - Terrible. 41 out of 796 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, easy walk to everywhere, wonderful staff, quick to take care of any issues—we asked for a room change due to noise and got one immediately. Would absolutely stay here again
Stayed 4 nights in Oct 2024

2/10 Terrible

Ruth

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrive late in the night, it was a weird set up how to park. I felt uncertain but since it was after 2am I needed to get rest from traveling all day. Got to the room and the smell of mold was terrible. I woke up to a fire alarm going off at 10 am. went to get coffee and left. I do not recommend this place at all.
Stayed 2 nights in Sep 2024

10/10 Excellent

armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 4 nights in Sep 2024

8/10 Good

Keeshawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Safina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashely is an asset to the entire brand whatever this facility does they need to make sure they keep her. There is always a difference in the level of service provided when the staff cares about the guests. Ashley made sure our stay was exceptional. I wouldn't want to stay anywhere else on my next visit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Great base for exploring the quarter
Stayed 3 nights in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Kanaisha (unsure of spelling) was amazing. Very professional and made my stay amazing. The room was cozy and beautiful.
Stayed 1 night in Sep 2024

6/10 Okay

Tommy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thproughly enjoyed our stay until we received our bill. I paid, through expedia, for parking. I was charged for same, again, by the W
Stayed 1 night in Aug 2024

4/10 Poor

Daphney

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizeth, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast easy check in. Very good location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristyn

Stayed 3 nights in Jul 2024

10/10 Excellent

Aisha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property is nice and updated. The staff was pleasant and very helpful. I would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Solan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

LOURDES, Richmond Hill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stay all the time, but this time checkin was after 4pm. Swimming pool out of service for a day or two. Elevator was not working for a day or two, I had to take the stairs. And $27 a day??? I probably won’t stay there again.
Stayed 5 nights in Jul 2024

6/10 Okay

Lakisha

Stayed 4 nights in Jul 2024

10/10 Excellent

Richard

Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Stayed 4 nights in Jun 2024

4/10 Poor

Jennifer

Traveled with family
Disliked: Staff & service, room comfort
Not worth it
The parking fee of $55 was excessive then they added a fee on top. The $27 per day "experience fee" is a ripoff unless you plan to use these few amenities you can get & I had no use for it, so I paid $81 more for nothing. I had already paid $362/night for a room that was hot. The air conditioning never worked. We called & they brought an industrial fan, but did not even look at the A/C. It was so hot I had to buy a $40 fan at Target to be able to sleep, which was still difficult bc of the noise of 2 fans & the warm air just being moved around. The amount of money & exorbitant extra fees that I paid for 3 nights was the ruin of my trip & made it difficult to rest at all.
Stayed 3 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property. I would stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Adriane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing was as expected. Location pool very nice bed was comfortable
Stayed 3 nights in Jun 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Samiria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel perks, and service. The surrounding area is walkable and has a lot of things to do nearby.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be coming back soon ! The hotel workers from the front desk to the valet made every day a great one
Stayed 2 nights in Jun 2024