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Hotel de la Poste – French Quarter, A Renaissance Hotel

4.0 star property

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Photo gallery for Hotel de la Poste – French Quarter, A Renaissance Hotel

Banquet hall
View from property
Bar (on property)
View from property
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Gym

Explore the area

Map
316 Chartres St, New Orleans, LA, 70130
  • Bourbon Street
    ‪3 min walk‬
  • Canal Street
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 1 Bedroom

Studio Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Studio Suite, 1 Bedroom

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Balcony

Studio Suite, 1 Bedroom, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Studio Suite, 1 Bedroom, Balcony

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Courtyard View

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room | 40-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Balcony

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Balcony

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel de la Poste – French Quarter, A Renaissance Hotel

4-star hotel in French Quarter
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, conference space, and concierge services. Housekeeping is available on request.
Hotel de la Poste – French Quarter, A Renaissance Hotel offers 97 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel de la Poste – French Quarter, A Renaissance Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4616 square feet (429 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden.

Hotel de la Poste – French Quarter, A Renaissance Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
3rd Block Depot - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (USD 49 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 3rd Block Depot

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,616 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Offsite parking fee: USD 49 per day (0.2 mi away)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Orleans W French Quarter
W Hotel New Orleans French Quarter
W New Orleans French Quarter
Hotel W New Orleans French Quarter
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans
W New Orleans French Quarter
Hotel de la Poste – French Quarter, A Renaissance Hotel Hotel

Hotel de la Poste – French Quarter, A Renaissance Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 387 out of 825 reviews
Rating 8 - Good. 212 out of 825 reviews
Rating 6 - Okay. 118 out of 825 reviews
Rating 4 - Poor. 65 out of 825 reviews
Rating 2 - Terrible. 43 out of 825 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, comfortable
Well situated , clean and basic rooms. Gym was pretty grimey but well appointed.
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Nathaniel, Atlanta

Stayed 2 nights in Dec 2024

2/10 Terrible

marcelo

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible so many hidden fees i paid 250 extra I will be placing a formal complaint
Stayed 2 nights in Dec 2024

10/10 Excellent

Brad

Stayed 1 night in Dec 2024

2/10 Terrible

Justin

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 2 nights in Dec 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price. Staff friendly, clean rooms and great location.
Stayed 2 nights in Nov 2024

4/10 Poor

Drew

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Drew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worthy of the "W"
From the moment we checked in, it felt as though all staff focus was on our departure and not making the stay worthy of the W-brand. The lack of attention to detail and willingness to put customer interests above personal management gripes is something I have not experienced before.
Stayed 1 night in Nov 2024

10/10 Excellent

Timia

Stayed 3 nights in Oct 2024

10/10 Excellent

Gladys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel and staff was very nice and helpful. Highly recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Alicia

Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John Joseph Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint nice atmosphere
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

10/10 Excellent

Maggie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
We came to the W New Orleans for the Eras Tour and we could not have had a better experience. We loved the location in the French Quarter. Perfect walking distance to just about anywhere we wanted to go. Our room was wonderful and the check in and check out experience was a breeze.
Stayed 2 nights in Oct 2024

10/10 Excellent

matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room
Quick trip with my daughters. Great room and the second best bed I have ever slept in ( mine is #1 ). Great location to everything the French quarter has to offer. It was quite in are room and the A/C worked like magic! Would suggest to all my friends that visit NOLA. Thank you!
Stayed 3 nights in Oct 2024

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and experience very much. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, easy walk to everywhere, wonderful staff, quick to take care of any issues—we asked for a room change due to noise and got one immediately. Would absolutely stay here again
Stayed 4 nights in Oct 2024

2/10 Terrible

Ruth

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrive late in the night, it was a weird set up how to park. I felt uncertain but since it was after 2am I needed to get rest from traveling all day. Got to the room and the smell of mold was terrible. I woke up to a fire alarm going off at 10 am. went to get coffee and left. I do not recommend this place at all.
Stayed 2 nights in Sep 2024

10/10 Excellent

armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 4 nights in Sep 2024

8/10 Good

Keeshawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024