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Comfort Suites Hotel and Conference Center

2.5 star property

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Photo gallery for Comfort Suites Hotel and Conference Center

Premium bedding, laptop workspace, blackout drapes, soundproofing
Free daily self-serve breakfast
Lobby
Exterior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Gym
  • Laundry
  • 24/7 front desk
$131
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
4810 TR 366, Berlin, OH, 44610
  • Place, Schrock's Amish Farm & Village
    ‪2 min drive‬
  • Place, Amish and Mennonite Heritage Center
    ‪2 min drive‬
  • Place, The Amish Country Theater
    ‪6 min drive‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪64 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, laptop workspace, blackout drapes, soundproofing

Junior Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(28 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, First Floor

Premium bedding, laptop workspace, blackout drapes, soundproofing

2 Queen Beds, Suite, Nonsmoking, First Floor

9.8 out of 10
Exceptional
(19 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Upper Floor

2 Queen Beds, Suite, Nonsmoking, Upper Floor | Premium bedding, laptop workspace, blackout drapes, soundproofing

2 Queen Beds, Suite, Nonsmoking, Upper Floor

9.8 out of 10
Exceptional
(42 reviews)
  • 418 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 373 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(45 reviews)
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Comfort Suites Hotel and Conference Center

Berlin hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites Hotel and Conference Center offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Suites Hotel and Conference Center provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 3197 square feet (297 square meters) include conference space. This Berlin hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Comfort Suites Hotel and Conference Center is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 3,197 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 1 2025 to February 6 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Dining venue(s)
  • Front desk
  • Hallway
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Berlin
Comfort Suites Hotel Berlin
Comfort Suites Hotel Conference Center
Comfort Suites Hotel and Conference Center Hotel
Comfort Suites Hotel and Conference Center Berlin
Comfort Suites Hotel and Conference Center Hotel Berlin

Comfort Suites Hotel and Conference Center Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 811 out of 1022 reviews
Rating 8 - Good. 159 out of 1022 reviews
Rating 6 - Okay. 32 out of 1022 reviews
Rating 4 - Poor. 8 out of 1022 reviews
Rating 2 - Terrible. 12 out of 1022 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool smelled very strong the first night. Burned our eyes.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dawn

Stayed 2 nights in Jul 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet good breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, and good amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee used for breakfast wasn't at all good. Sorry, everything else was VG.
Stayed 3 nights in Jul 2025

8/10 Good

Ezdihar

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had only pork options for meats. Bagels were stale. No options for bread. The time we went, there were only a couple of white bread slices. There was no shower / body gel in the bathroom. The shower’s faucet was weird that had same handle with only one function to turn the water on and to adjust the temperature. one should stand in front of it to reach the handle and turn the water on so that they get splashed with freezing water first before they can turn the handle counterclockwise to make it warm. Means faucet is always on the cold side and one can’t adjust the temperature before they turn the water on.
Stayed 2 nights in Jul 2025

10/10 Excellent

Clyde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your parking lot needs a few more HANDICAP PARKING SPACES. I HAVE WALKING PROBLEMS. I HAD A HARD TIME GETTING AROUND.
Stayed 2 nights in Jul 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

The room was fantastic! Clean, plenty of room, all the amenities. We were just passing through but would have loved to have stayed a few days here.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
This was not my first option when booking a hotel in Berlin, Ohio. But I'm glad this was an option because the staff was fantastic, I felt safe, and walking distance to a lot of cool options for shopping.
Stayed 2 nights in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, Service was great, every was clean. The Jotel was very convenient. I only have 1 complaint. We were on the first floor and the room above us sounded like there was a gymnastic convention or the folks were stomping on the floor and it was very loud and obnoxious ‼️ very hard to ignore ‼️
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 2 nights in Jul 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stop over during trip.
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was to soft! My back was a mess after 2 nights, and rhe pillows are really fat. I have a short neck and need a flater pillow.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at this hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Laura

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean rooms and breakfast area, breakfast food was amazing! Our only complaint would be the pool and hot tub were very cloudy and dirty looking, and the chlorine smell was so overwhelming.
Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Me and my wife were was shocked
Stayed 2 nights in Jul 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Amenities
Close to all things
Stayed 2 nights in Jun 2025

10/10 Excellent

PAULA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Brianna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

This was the perfect spot to stay for a girls trip! We were so close to the shops and two different copy shops that we visited! The room was super clean!
Stayed 1 night in Jun 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025