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Comfort Suites Hotel and Conference Center

2.5 star property

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Photo gallery for Comfort Suites Hotel and Conference Center

Premium bedding, laptop workspace, blackout drapes, soundproofing
Exterior
Lobby
Lobby
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
4810 TR 366, Berlin, OH, 44610
  • Holmes County Flea Market
    ‪2 min drive‬
  • Schrock's Amish Farm & Village
    ‪2 min drive‬
  • Amish and Mennonite Heritage Center
    ‪3 min drive‬
  • Akron, OH (CAK-Akron-Canton)
    ‪52 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Upper Floor

2 Queen Beds, Suite, Nonsmoking, Upper Floor | Premium bedding, laptop workspace, blackout drapes, soundproofing

2 Queen Beds, Suite, Nonsmoking, Upper Floor

  • 418 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 373 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, First Floor

Premium bedding, laptop workspace, blackout drapes, soundproofing

2 Queen Beds, Suite, Nonsmoking, First Floor

  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, laptop workspace, blackout drapes, soundproofing

Junior Suite, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds

  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Comfort Suites Hotel and Conference Center

Berlin hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites Hotel and Conference Center offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Suites Hotel and Conference Center provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 3197 square feet (297 square meters) include conference space. This Berlin hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Comfort Suites Hotel and Conference Center is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 3,197 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Berlin
Comfort Suites Hotel Berlin
Comfort Suites Hotel Conference Center
Comfort Suites Hotel and Conference Center Hotel
Comfort Suites Hotel and Conference Center Berlin
Comfort Suites Hotel and Conference Center Hotel Berlin

Comfort Suites Hotel and Conference Center Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 796 out of 1007 reviews
Rating 8 - Good. 160 out of 1007 reviews
Rating 6 - Okay. 31 out of 1007 reviews
Rating 4 - Poor. 8 out of 1007 reviews
Rating 2 - Terrible. 12 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Brent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some building equipment that started and stopped all night long. The HVAC fan on high masked it somewhat.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jairus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jeffrey

Traveled with partner
Couch in room is very cheap and uncomfortable. My wife and I couldn’t relax sitting to watch tv.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast had a wide variety of foods and the attendant kept the area spotless.
Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & clean. Good breakfast. Quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark & Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean and the room fully stocked. Plenty of parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual. But you need to figure out how to avoid the tvs in your rooms getting constant notifications from other people's phones trying to connect to tvs in other rooms.... in our case it was Stephanie.... Incredibly annoying
Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SETH, Jayess

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best Comfort Suites I have stayed at. Due to many negative experiences I avoid most Choice hotels but on seeing the reviews of this hotel in Berlin Ohio I decided to risk it. This Comfort Suites is a gem and the staff is excellent. Keep up the good work and do not cut corners like to many foreign owned Choice hotels tend to. You are my new favorite in the Berlin Ohio area.
Stayed 2 nights in Jan 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apparently they had just cleaned all the carpets, I had an issue with the smell. They let me change the time-frame of my stay and were very accomadating. Also I had booked for Christmas which generally there isn't as much to do there. Very nice staff, very quiet around surrounding area.
Stayed 8 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Berlin

Amazing hotel. Friendly service on checking in. Very large clean room with 2 queen beds and a couch with foot stools. Big bathroom with large shower that had high ceilings to accommodate any taller person. Shower head with different setting and shampoo and conditioner provided. Many towels and washclothes provided also. Large free breakfast with waffles, sausage, eggs, fruit, yogurt and the best homemade cinnamon rolls. Large selection of teas and cereal and juice. Didn't have the opportunity to use it but hotel also has a fitness area and pool. Great stay! Would return again if visiting the area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and stay were great. Comfy bedding, huge rooms were very clean and excellent condition. Breakfast excellent with homemade cinnamon rolls that were delicious! Only downside was check-in fellow was barely courteous and didn’t seem to want to be bothered or care to say hello/welcome/enjoy your stay, etc. Everyone else and everything else was excellent!
Stayed 2 nights in Dec 2024

2/10 Terrible

Scott

Traveled with group
Disliked: Staff & service

Not happy

Had to cancel the trip due to unforeseen major snow forecast, won’t refund my money
Stayed 1 night in Dec 2024

10/10 Excellent

jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Kayla

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
It was great, friendly staff and very clean but the beds could be more comfortable, my mother and I had a hard time sleeping because are backs hurt to much.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply... Good.

This was my best hotel stay in many years... It's the little things that makes a great hotel stay, however comfort is most important to me. The bed was very comfy, I slept pain free. There was a fresh smell in the air from the moment I walked in. Check-in was nearly effortless. The rooms were spacious with 2 queen beds, a closet with hangers, an iron and ironing board. Centered on the wall was a huge TV and large desk-dresser combo, with a nice size waste basket. The carpets had a couple small steins, but they were very clean. Next to the bathroom, a small coffee station with microwave and refrigerator are handy for a quick snack. In the bathroom was a overly large walk in shower with shampoo/conditioner, soap, lotion, and plenty of towels. The indoor pool and hot tub were an added bonus. The pool water was warm and great for doing short laps, while the hot tub was actually hot and great for easing sore muscles. In the morning the breakfast buffet had a wide selection of food. There was sausage links, scrambled eggs, as well as biscuits/gravy, and cute little waffle molds for fresh made. Fruit, juice, yogurt, muffins, coffee... I had no problem to find something to get going and be happy!
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property many times. Everything is squeaky clean. The breakfasts are always good with a variety of food options. We enjoy being able to have a short walk to Walnut Creek bulk food store, Boyd Wurthmann restaurant and the huge antique barn.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lesa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

10/10 Excellent

Rebbecca S

Liked: Cleanliness, property conditions & facilities
More Handicap Parking near front entrance. I came back from a concert at 9PM and had to park at the far end of the hotel by the conference Center when I was in Room 345. It made it quite a hike for someone who has difficulty walking long distances with a walker. Other than that was one of the best hotels I stayed in Berlin.
Stayed 2 nights in Nov 2024

8/10 Good

Julie

Stayed 1 night in Oct 2024