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Holiday Inn Express Hotel & Suites New Philadelphia by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites New Philadelphia by IHG

Pool
Free breakfast
Standard Room, 1 King Bed, Jetted Tub | 1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
$134
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
145 Bluebell Dr SW, New Philadelphia, OH, 44663
  • New Towne Mall
    ‪4 min drive‬
  • Tuscarawas County Fair Grounds
    ‪4 min drive‬
  • Schoenbrunn Village
    ‪6 min drive‬
  • Akron, OH (CAK-Akron-Canton)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

Suite, 1 King Bed with Sofa bed (Living Area) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm Mobil Acc Roll In Shwr)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm Mobil Acc Roll In Shwr)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites New Philadelphia by IHG

New Philadelphia hotel with free breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites New Philadelphia by IHG offers 83 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites New Philadelphia by IHG is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Built in 2011
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New Philadelphia
Holiday Inn Express New Philadelphia
Holiday Inn Express Hotel Suites New Philadelphia
Holiday Inn Express Hotel Suites New Philadelphia by IHG
Holiday Inn Express Hotel Suites New Philadelphia an IHG Hotel
Holiday Inn Express Hotel & Suites New Philadelphia by IHG Hotel
"Holiday Inn Express Hotel Suites New Philadelphia an IHG Hotel"

Holiday Inn Express Hotel & Suites New Philadelphia by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 264 out of 411 reviews
Rating 8 - Good. 105 out of 411 reviews
Rating 6 - Okay. 25 out of 411 reviews
Rating 4 - Poor. 8 out of 411 reviews
Rating 2 - Terrible. 9 out of 411 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Our experience was wonderful from check in to check out! The attendants were very friendly and welcoming, pool area was clean, room was very clean (no smoke smell!), and breakfast was really good. Cannot recommend this hotel enough! :)
Stayed 1 night in May 2025

4/10 Poor

Katie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not impressed

So when I booked it said pay at property upon arrival. It said my total for the room plus taxes online. I get there and do todome unexpected events on the 3 and half hour drive i talke dtoo the manager and paid most of it in ky card except for like 16 dollars. My husband paid cash. Everything was good. The day of check out the clerk said by have a good day after i turned in keys then once i started loading the car she runs out and said i still owed 15.94 or whatever it was my had already paid. Argued it a little but due to the fact i had a wedding rehearsal to get back home to 3 and half hours away i paid it but i will not be back. Wr also had no remote for our room had to ask worker for one from another room. And had peole running and stomping above us at 1 am. And we had two kids trying to sleep as well
Stayed 1 night in May 2025

10/10 Excellent

Allanna

Stayed 1 night in May 2025

10/10 Excellent

Joel

Stayed 1 night in May 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the bed. We didn't sleep well on this mattress-- there was a low spot on either side. The room was great, breakfast and parking were great.
Stayed 1 night in May 2025

8/10 Good

Mark

Was good except our room door wouldn’t lock unless manually locked from inside. Maintenance didn’t show up to fix it so we were transferred to another room on next day.
Stayed 2 nights in May 2025

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast with a lot options. Was very clean. Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The hotel was clean and had friendly staff. The pool area was nice. The included breakfast had many options and everything was fresh.
Stayed 1 night in Mar 2025

8/10 Good

Edith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Smells good, everything was clean, breakfast was kind of boring
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean & bright rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Bobbie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly!!!
Stayed 1 night in Feb 2025

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bayleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Stayed 1 night in Dec 2024

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Dec 2024

10/10 Excellent

JR, MILLERSBURG

Liked: Cleanliness, staff & service, property conditions & facilities
We’re shopping and was very convenient
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except got there with two disappointed kids since the pool was closed. Would have been great to know prior to booking. People above us were stomping around at 2am for a solid 30 minutes
Stayed 1 night in Nov 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very clean. Good breakfast. Quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Very nice accommodations, clean and quiet.
Stayed 2 nights in Oct 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice hotel in a nice area near the Amish area we wanted to visit. The pool was not available for use. The breakfast was very good. We had a small seating area & the TV turned out easily to see from the seating area. We had 2 queen beds, couch, coffee table, chair & small table & a chair and a desk. Loved it!
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service
The property advertised a pool and the pool was out of service when checking in. There was nothing on the site saying that the pool was shut down for maintenance, the kids we’re upset cause it was closed.
Stayed 1 night in Sep 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and newly renovated
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure how old this hotel is but everything inside was like new. Clean, neat, and an excellent young lady at the front desk when we checked in.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well run hotel

The hotel is well run, clean, and quiet. The breakfast service is pretty decent. I've stayed here several times and it is consistently very good.
Stayed 3 nights in Jul 2024