Holiday Inn Express Hotel & Suites New Philadelphia, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites New Philadelphia, an IHG Hotel

Pool
Exterior
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
145 Bluebell Dr SW, New Philadelphia, OH, 44663
  • Tuscarawas County Fair Grounds
    5 min drive
  • New Towne Mall
    5 min drive
  • J. E. Reeves Victorian Home & Carriage House Museum
    5 min drive
  • Akron, OH (CAK-Akron-Canton)
    35 min drive

Room options

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Comm Mobil Acc Roll In Shwr)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites New Philadelphia, an IHG Hotel

New Philadelphia hotel with free breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites New Philadelphia, an IHG Hotel offers 83 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites New Philadelphia, an IHG Hotel is a smoke-free property.

A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Built in 2011
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New Philadelphia
Holiday Inn Express New Philadelphia
Holiday Inn Express Hotel Suites New Philadelphia
Holiday Inn Express Hotel Suites New Philadelphia an IHG Hotel
"Holiday Inn Express Hotel Suites New Philadelphia an IHG Hotel"

Holiday Inn Express Hotel & Suites New Philadelphia, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 382 reviews" "
Rating 8 - Good. 101 out of 382 reviews" "
Rating 6 - Okay. 24 out of 382 reviews" "
Rating 4 - Poor. 6 out of 382 reviews" "
Rating 2 - Terrible. 9 out of 382 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and newly renovated
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure how old this hotel is but everything inside was like new. Clean, neat, and an excellent young lady at the front desk when we checked in.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well run hotel
The hotel is well run, clean, and quiet. The breakfast service is pretty decent. I've stayed here several times and it is consistently very good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vishanth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lisette

Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Fast friendly service. Clean and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was newly renovated, which was nice. They let us upgrade to a room with a jetted tub which was relaxing. The pool was out of order and the only place for ice was in the fourth floor so that was a tad inconvenient. Overall really nice.
Stayed 1 night in May 2024

6/10 Okay

Michele

Traveled with family
Liked: Staff & service
Wish I’d of known that renovations were taking place
Stayed 1 night in Apr 2024

4/10 Poor

James k.

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
At n check in the lobby was under construction, plaster smell and dust everywhere. Was not told in advance about the construction and that the pool and exercise room were not available. Breakfast room was next to the lobby with workers running around and in and out of the room.
Stayed 1 night in Apr 2024

4/10 Poor

Jeremy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible Birthday stay for my wife and family
One of our beds did not have a blanket or sheets on it. We asked for blanket and sheets and all we were gave were sheets. The pool had mold all around the edge of the pool. In the morning when we went down for breakfast all there was was apple juice to drink. The milk was all gone at 8:30am and we were told breakfast was until 10am. The only warm food was sausage patties. There was no bacon, eggs or pancakes. We waited 45 minutes and never received any hot breakfast, even after I spoke with the front desk. The most disturbing part of our stay was the construction workers that were working on the hotel. Would just stand outside the pool area and stare at myself and my family through the window while we swam. It was my wife’s Birthday and unfortunately it was pretty disappointing.
Stayed 1 night in Mar 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool! So fun for the kids
Stayed 1 night in Feb 2024

2/10 Terrible

Larry

Stayed 1 night in Jan 2024

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people next door had the tv so loud and we were so tired and wanted to sleep. Otherwise a very nice place.
Stayed 1 night in Dec 2023

2/10 Terrible

Janet

Stayed 5 nights in Dec 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Sep 2023

8/10 Good

DEBRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The only complaint I could have is that my room was by the exit door and it was so loud when it shut. Everything else was awesome!
Stayed 2 nights in Oct 2023

10/10 Excellent

Kimberley

Traveled with family
Nice place
Great experience, very clean and comfortable. Two young ladies at the desk were very polite and helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Traveled with family
Comfortable bed, crappy breakfast
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a little scuffed up but clean. Best hotel pillow I have had in ages. Love the kid friendly pool for our toddler. My only criticism is the breakfast attendant was clearly over worked.. Didn’t realize we were out of spoons didn’t realize there was no milk in the fridge ran out of cinnamon rolls. But honestly a good day
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Bensun

Stayed 1 night in Aug 2023

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome bed!!! Nice breakfast the following day. Slept great!!!!!!
Stayed 1 night in Jul 2023