See all properties

Novotel New Plymouth Taranaki

4.5 star property

Choose dates to view prices

Photo gallery for Novotel New Plymouth Taranaki

Breakfast and dinner served, Regional cuisine
Breakfast and dinner served, Regional cuisine
Breakfast and dinner served, Regional cuisine
Studio, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Breakfast available
$99
includes taxes & fees
Dec 19 - Dec 20

Explore the area

View in a map
Cnr Of Hobson And Leach Streets, New Plymouth, 4312
  • Place, Fitzroy Beach
    ‪8 min walk‬
  • Place, Pukekura Park
    ‪12 min walk‬
  • Place, Centre City Shopping Centre
    ‪13 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, desk

Superior Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 667 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Similar properties

View from property
Millennium Hotel New Plymouth, Waterfront
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 987 reviews
Millennium Hotel New Plymouth, Waterfront

About this property

Novotel New Plymouth Taranaki

4.5-star hotel in New Plymouth CBD
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and self parking. Housekeeping is available on request.
Novotel New Plymouth Taranaki offers 85 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a sauna, Novotel New Plymouth Taranaki features a fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center. Event facilities measuring 2153 square feet (200 square meters) include conference space. This luxury hotel also offers a terrace, concierge services, and dry cleaning/laundry services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Novotel New Plymouth Taranaki is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Haukai Bistro & Bar - This restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (NZD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 32 to 37 for adults and NZD 22 to 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Haukai Bistro & Bar

Things to do

  • Free bicycle rentals
  • Gym
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 32 to 37 for adults, and NZD 22 to 22 for children
  • Airport shuttle fee: NZD 30 per person (one-way)
  • Covered self parking fee: NZD 30 per night
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel New Plymouth Hobson Hotel
Novotel Hobson Hotel
Novotel New Plymouth Hobson
Novotel Hobson
Novotel New Plymouth Hobson
Novotel New Plymouth Taranaki Hotel
Novotel New Plymouth Taranaki New Plymouth
Novotel New Plymouth Taranaki Hotel New Plymouth

Novotel New Plymouth Taranaki Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 334 out of 498 reviews
Rating 8 - Good. 121 out of 498 reviews
Rating 6 - Okay. 30 out of 498 reviews
Rating 4 - Poor. 5 out of 498 reviews
Rating 2 - Terrible. 8 out of 498 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Willem

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located at the centre of the city. Good customer service from all staff. The room was clean and tidy. They allow late check-outs (depending on room availability). Overall, good place to stay in New Plymouth.
Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Briliant place to stay in New Plymouth. Great location. Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Denny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

mohit

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
central location , easy to get around . only the Entry and exit from hotel property is bit off the mark to add into the parking . in-room dining was good . room spacious , needed to have more bells and whistle in room in terms of refreshments , drinks , milk for tea coffee .
Stayed 2 nights in Jun 2025

8/10 Good

Yzabel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was great specially the chosen brand of soap. Would be great if there was a minibar ☺️ it was empty and some saucer and complimentary water. The little was so tiny and old 😕
Stayed 1 night in May 2025

10/10 Excellent

Ying A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We drove to New Plymouth, on checking in we were told parking onsite would be an additional $20 per day. Last time we stayed there parking was free!!!! Secure parking onsite is part of staying in the hotel we thought. We got back late, no one answered the night bell to let us in and the swipe card to enter didn’t work. Had to phone them to let me in
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, modern facility with welcoming staff. The only downside is the hotel is located on a one way street which makes it difficult to access but this wouldn’t put us off staying here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

This was an amazing hotel!! Absolutely everything about it was perfect. Highly recommend!
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Stayed 1 night in Apr 2025

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, nice staff. Good welcome on arrival and kind enough to take our bags early. Not enough GF options for a light breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Lloyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location within walking distrance to a lot of cafes and things to see and do. Also the staff were really friendly, professional and super helpful. Especially Celia (and another young lady) who helped us with a ribbon hold punch for a gift.
Stayed 2 nights in Mar 2025

6/10 Okay

Brent

Traveled with partner
This hotel was pretty average. Rooms a little tight. Window views the parking lot. Had dinner at hotels restaurant. Lamb was excellent. Hotel parking wasn't very good. Shuttle buses blocked the entrance. No valet parking. Instructed to park across a busy street and remove my car by 8 o'clock next morning. Their were Tesla charging stations.
Stayed 2 nights in Feb 2025

10/10 Excellent

mary

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff there, we found to be so friendly, efficient and very helpful. Thank you to the chefs in the bistro bar for the delicious meals. Steaks cooked to perfection. Clean premises and guest room. Carpet in our room, although clean, looked a bit worn and also the single chair in our room, the material was frayed at the armrest. However, the amazing staff there, made the experience 10/10.
Stayed 2 nights in Feb 2025

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2025

8/10 Good

Ellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation. Glad there was air con in the room, as the hallways were so hot and stuffy. Did have an issue with parking. I requested parking (via an upgrade email and at a discounted rate) and was emailed to confirm my request and to enquire about the status during check in. When I was checking in they informed me that I was emailed to say that request was declined. I said I never received an email but I would still need parking. They said they can give us parking and I had to ask that it was at the discounted rate. There was never an issue with finding an available car park each day/night so I'm unsure why the original request was declined. The hotel is next to a main road so getting the car in and out of the car park was sometimes a struggle. Staff were lovely. The restaurant was amazing!
Stayed 4 nights in Feb 2025

10/10 Excellent

Neville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to town and restaurants and very comfortable
Stayed 2 nights in Feb 2025

4/10 Poor

Anna

Stayed 1 night in Jan 2025

6/10 Okay

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
An attractive building close to the city centre.Accessible but limited free parking. Staff were friendly,welcoming and approachable.we were disappointed with the a la carte breakfast.We ordered poached eggs on toast and received fried eggs on warm bread .
Stayed 2 nights in Jan 2025

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024