The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

BBQ/picnic area
Buffet
King Studio | Desk, laptop workspace, iron/ironing board, free WiFi
Property entrance
Outdoor pool, a heated pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
390 Devon Street East, New Plymouth, 4312
  • Fitzroy Beach
    ‪7 min walk‬
  • Pukekura Park
    ‪20 min walk‬
  • Bowl of Brooklands
    ‪4 min drive‬
  • New Plymouth (NPL)
    ‪9 min drive‬

Room options

Deluxe Twin Studio with 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite

  • 427.0 sq ft
  • Sleeps 2
  • 1 King Bed

Family Studio, Multiple Beds

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

Deluxe King Studio

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

King Studio

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Queen Studio

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Devon Hotel A Heritage Hotel

4-star hotel in Strandon
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, The Devon Hotel A Heritage Hotel features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a fitness center, spa services, and a terrace. Complimentary uncovered self parking is available on site.

The Devon Hotel A Heritage Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1004 reviews
Rating 8 - Good. 254 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Zafar, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly/helpful staff, nice room (albeit on the smaller side), good value. Not much immediately by the hotel (in terms of restaurants, etc), but reasonable walking distance to a number of New Plymouth’s sights and various restaurants.
Stayed 1 night in Dec 2024

8/10 Good

Shalendra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we didnt like Everything was great
Stayed 1 night in Jan 2025

8/10 Good

Richard, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Room
Stayed 2 nights in Dec 2024

8/10 Good

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was lovely and soft and room was very clean. Beautiful view of the hotels sculpture gardens. Very close to everything in New Plymouth. Parking spaces filled up fast though so finding a spot outside the hotel was a bit tricky.
Stayed 1 night in Jan 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot close to town and great for families
Stayed 1 night in Jan 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queen studio excellent, comfortable bed, excellent dinning evening meal. 10/10
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay
Hotel was excellent. Staff extremely helpful. Asked to use the guest laundry (turned out it was all free, including the laundry powder). We had the evening buffet, everthing was spot on & staff superb.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed . Good breakfast. New and clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room and nice staff. Quiet area. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, near beach. Have use of bikes and helmet from hotel for free.
Stayed 1 night in Dec 2024

8/10 Good

Rod

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room had been refurbished and they have done great job. The bathroom was a highlight. The only issue was parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Glenys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Lots of nice lounge areas. Unique artwirk all around hotel.
Stayed 2 nights in Jan 2025

8/10 Good

shelley

Stayed 5 nights in Dec 2024

8/10 Good

Audra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay had free bikes to use the pool was nice but could have been a bit warmer. During the lights festival it would be nice to have shuttle to the free bus and back. Parking was ok but not a lot on site considering size of hotel. First in first served. The staff were lovely and attentive. Decent amount of milk too for coffees but not much coffee itself. We were lucky had two rooms one liked tea one coffee so we swapped
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value property in New Plymouth
Stayed 1 night in Nov 2024

8/10 Good

alan

Liked: Staff & service, room comfort
Holidays
Nice room, housekeeping disappointed dirty cups no milk in fridge. Very friendly and helpful reception staff.
Stayed 1 night in Dec 2024

8/10 Good

Philiip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could walk to beach and the city. Sadly the locals don't do the same, so the noise of the traffic was a shame.
Stayed 2 nights in Dec 2024

10/10 Excellent

Corrine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As per usual this was a very pleasant stay. A big thankyou to all the staff that make it happen,they are so friendly and accommodating.
Stayed 4 nights in Dec 2024

10/10 Excellent

Waimarea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALLTHEABOVE
Stayed 2 nights in Dec 2024