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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

BBQ/picnic area
King Studio | Desk, laptop workspace, iron/ironing board, free WiFi
Property entrance
Outdoor pool, a heated pool, sun loungers
Buffet

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
390 Devon Street East, New Plymouth, 4312
  • East End Reserve
    ‪5 min walk‬
  • Fitzroy Beach
    ‪7 min walk‬
  • Centre City Shopping Centre
    ‪16 min walk‬
  • New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Studio with 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Desk, laptop workspace, iron/ironing board, free WiFi

Suite

  • 427.0 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Queen Studio

Desk, laptop workspace, iron/ironing board, free WiFi

Twin Queen Studio

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Studio, Multiple Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Family Studio, Multiple Beds

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe King Studio

Deluxe King Studio | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King Studio

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio | Desk, laptop workspace, iron/ironing board, free WiFi

King Studio

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio | Desk, laptop workspace, iron/ironing board, free WiFi

Queen Studio

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Plymouth International

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (1000)
The price is $172
per night
$198 total
includes taxes & fees
Feb 21 - Feb 22
Plymouth International

About this property

The Devon Hotel A Heritage Hotel

4-star hotel in Strandon
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, The Devon Hotel A Heritage Hotel features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a fitness center, spa services, and a terrace. Complimentary uncovered self parking is available on site.

The Devon Hotel A Heritage Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1006 reviews
Rating 8 - Good. 260 out of 1006 reviews
Rating 6 - Okay. 58 out of 1006 reviews
Rating 4 - Poor. 13 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay; the room was spacious and very clean. All staff I encountered were lovely - especially the two ladies in the restaurant for breakfast. I'd definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Nov 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service
Stayed 3 nights in Oct 2024

10/10 Excellent

Matt

Liked: Property conditions & facilities
Nice room, nice environment
Stayed 1 night in Oct 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
car parking too close to rooms, bit noisy, not enough parking space for client.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay, clean room, good nights rest, comfortable beds, great ammenities.
Stayed 1 night in Oct 2024

6/10 Okay

Jigar

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Very small room for family (2 2). Beds are small too. Bathroom door cant even open full due to limited space. Not happy.
Stayed 1 night in Oct 2024

10/10 Excellent

Emilie

Business traveler
Liked: Amenities
I loved the big window in my room looking at the garden and the sign in the toilet reminding people to be mindful of the unnecessary waste. Great to be so close to the ocean as well to allow for a morning dip before getting on with the day. I just couldn’t find the towel when I arrived as tucked under the sink so maybe having a towel on display by the shower would be great.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room at good price. Comfy bed, big tv and roomy shower. Good value for money and my first choice in New Plymouth.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Experience
A nice experience in all aspects. No complaints. I’d stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not brilliant very noisy
Stayed 1 night in Oct 2024

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, easy place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best value hotel stays I've ever had - really nice, comfortable room, pleasant pool and spa to enjoy and the Marbles restaurant is one of the best NZ has to offer. Price was incredible for the quality of hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard, Hamilton

Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facilities, large room, good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Joan

Traveled with partner
Facilities and location excellent. As older couple we would have appreciated a comfortable chair in our room rather than light plastic ones. We also struggled a little with access to the pool and spa. Staff were friendly and the Marbles smorgasbord excellent.
Stayed 3 nights in Oct 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking can be a bit difficult
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Traveled with family
Liked: Staff & service, property conditions & facilities
Great value stay, thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Wanqian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice and cozy. I’ll chose this hotel next time.
Stayed 1 night in Oct 2024

6/10 Okay

Lynda

Liked: Cleanliness
Not too bad.
Not a bad place, staff are friendly and professional. The rooms are a bit dated. Beds need an upgrade and the sound proofing is non-existent. We were obviously not too far from the laundry which rattled our room with spinning and laundry noises and housekeeping start early knocking on doors! Not ours but could hear them up and down the hallway.
Stayed 2 nights in Oct 2024