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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

BBQ/picnic area
Restaurant
Lounge
King Studio | 1 bedroom, desk, laptop workspace, iron/ironing board
Outdoor pool, a heated pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available

Explore the area

Map
390 Devon Street East, New Plymouth, 4312
  • Fitzroy Beach
    ‪5 min walk‬
  • Pukekura Park
    ‪15 min walk‬
  • Bowl of Brooklands
    ‪3 min drive‬
  • New Plymouth (NPL)
    ‪11 min drive‬

Room options

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Twin Studio with 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, Multiple Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Family Studio, Multiple Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe King Studio

Deluxe King Studio | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe King Studio

9.8 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio | 1 bedroom, desk, laptop workspace, iron/ironing board

King Studio

9.2 out of 10
Wonderful
(20 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio | 1 bedroom, desk, laptop workspace, iron/ironing board

Queen Studio

9.2 out of 10
Wonderful
(65 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Devon Hotel A Heritage Hotel

4-star hotel in Strandon
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a hot tub are onsite.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, The Devon Hotel A Heritage Hotel features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers spa services, a terrace, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Devon Hotel A Heritage Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (NZD 30 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children
  • Self parking fee: NZD 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1007 reviews
Rating 8 - Good. 246 out of 1007 reviews
Rating 6 - Okay. 51 out of 1007 reviews
Rating 4 - Poor. 11 out of 1007 reviews
Rating 2 - Terrible. 7 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It appears to be recently refurbished and looks pretty modern. Though we cannot comment on the property as a whole, the rooms facing the road suffer with road noise (easily sorted with some white noise). The bed was very comfortable and the shower was hot and had good pressure. The breakfast was mediocre but had the essentials. Parking is limited on a first come first serve basis and you may find yourself parking on the off street parking nearby. Totally adequate for 1 or 2 night stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

PAMELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Suite with very tasteful decor. Very quiet. Would have appreciated being given information about what was available re meals etc at checkin.
Stayed 1 night in Mar 2025

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Esther

Stayed 2 nights in Mar 2025

10/10 Excellent

Briar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly
Stayed 1 night in Mar 2025

8/10 Good

Wendy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good property, nice location, excellent value.
Stayed 2 nights in Mar 2025

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

harpreet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property Raj at reception was very professional and kind
Stayed 1 night in Mar 2025

10/10 Excellent

Sheena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We had an upgrade to a lovely suite. The pool, bar and buffet restaurant were all good with very friendly and helpful staff. 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 2 nights in Mar 2025

10/10 Excellent

Todd

Stayed 2 nights in Mar 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay up to expectations
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Cleaa as n and tidy with good value for money. Friendly staff and location was good with a walking distance to the park
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area, options including bikes Close to center of town No elevator to second floor that we could find
Stayed 2 nights in Mar 2025

10/10 Excellent

Bernice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

Great place to stay. Everything we needed including resturant. Very clean, comfortable, staff very friendly, helpfulĺ. Especially enjoyed the quiet, restfull unit. Thank you
Stayed 3 nights in Mar 2025

6/10 Okay

Melissa

I ordered room service which was a cheese and ham toasted sandwich OMG $17 for an absolutely flat as a pancake and crust cut off. Absolutely appalling that you charge this amount presentation was disappointing. I would not recommend this. Very disappointed
Stayed 3 nights in Mar 2025

10/10 Excellent

LYNE

This was a great place to stay. Clean! And staff were really lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit for purpose for what I was in New Plymouth for, very easy checkin/out, very friendly staff, both at the front desk and the Bar where we bought a meal, twice in fact, well prepared food. I will return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay! What a fabulous Hotel! Attended a Wedding there, just amazing. Highly recommend
Stayed 3 nights in Mar 2025

10/10 Excellent

Glennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and quiet place to stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very good, clean and modern (though parking is limited). It’s at least an 8 minute walk from the nearest shop so not the most convenient. But overall we had a great stay.
Stayed 2 nights in Mar 2025