The Devon Hotel A Heritage Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Devon Hotel A Heritage Hotel

BBQ/picnic area
Outdoor pool, a heated pool, sun loungers
Property entrance
King Studio | Desk, laptop workspace, iron/ironing board, free WiFi
Fitness facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar

Explore the area

Map
390 Devon Street East, New Plymouth, 4312
  • East End Reserve
    5 min walk
  • Fitzroy Beach
    7 min walk
  • Centre City Shopping Centre
    16 min walk
  • New Plymouth (NPL)
    9 min drive

Room options

Deluxe Twin Studio with 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite

  • 427.0 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Queen Studio

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Studio, Multiple Beds

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

Deluxe King Studio

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

King Studio

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Queen Studio

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Devon Hotel A Heritage Hotel

4-star hotel in Strandon
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, The Devon Hotel A Heritage Hotel features an outdoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a fitness center, spa services, and a terrace. Complimentary uncovered self parking is available on site.

The Devon Hotel A Heritage Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1101 reviews" "
Rating 8 - Good. 302 out of 1101 reviews" "
Rating 6 - Okay. 71 out of 1101 reviews" "
Rating 4 - Poor. 15 out of 1101 reviews" "
Rating 2 - Terrible. 6 out of 1101 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, knowledgeable and helpful. The hotel was clean, and well maintained with all of the facilities you expect from a hotel and more besides.
Stayed 1 night in Aug 2024

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here. Extremely good value and love the buffet dining option.
Stayed 1 night in Aug 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good spa pool
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Constantine, Grey Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and a great room except for a broken chair and unreliable wifi/Internet service. Just here for one night and while it’s a really short drive to the centre of town we enjoyed the 20 min walk along the Main Street to meet friends for dinner.
Stayed 1 night in Aug 2024

8/10 Good

Ehsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower door is a englefield brand on the shower, They are known for doing this. it needs fixing as its hard to close as it hits on the bottom sill. I am a shower door manufacturer so thats why i made this comment
Stayed 1 night in Aug 2024

4/10 Poor

MAURICE

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Parking was atrocious had some unruly people thretning and banging on side of my van also was subjected to abuse over parking needs a big shake up parking wise maybe allocating sepreate parking for paying guest in accomodation and off street parking only for restraunt guests not staying in hotel seems they thrive on non paying accomaodtion guests than ones that actually stay and have put up with abuse from visitors not a nice experince
Stayed 2 nights in Aug 2024

10/10 Excellent

Vilma

Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Vilma

Enjoyed a restful night sleep on cozy bed with clean room and friendly staff. Highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived mid afternoon checking in was seamless, and staff friendly and welcoming. The room was excellent, and we dined at Marbles as part of a large party. Food great and service was also there was some confusion as to settling the accounts but apart from that had a great stay and I was very impressed.
Stayed 1 night in Aug 2024

6/10 Okay

Sabine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
You get what you pay for. you get a very affordable small room. Check in was unpleasant, I booked with free carparking. On arrival only paid spaces were available. The receptionist said I could stay there for a short while but needed to change spaces once dinner guests were gone. As I said that I was way to tired that long, she “just for once” allowed my car in the hotel’s own paid spaces. Car-parking was a problem every night.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We found all aspects of the Devon Hotel to be excellent; from parking, welcoming and attentive staff, dining options, easy to find for out of the region visitors and oh, so comfortable 👍
Stayed 1 night in Aug 2024

10/10 Excellent

Hayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and assistance from staff. I am an amputee and the staff could have not been more helpful and discreet. The food in the restaurant, room service and bar was outstanding and amazing value for money. Could not recommend the entire premises more. We are trying to find more reasons to visit New Plymouth just to stay here again. Thanks for giving us such a great stay! ( 4 nights)
Stayed 3 nights in Aug 2024

8/10 Good

Heather

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Relaxing,
Stayed 1 night in Aug 2024

8/10 Good

Paul

Traveled with partner
Liked: Staff & service, property conditions & facilities
The room we were allocated certainly needed a bit of TLC as it appeared to be rather tied and walls marked which rwas in need of a paint refresh etc Plus the general carpeted walk areas required a bit of vacuuming but otherwise all in all it was good. Bed was very comfortable 👌
Stayed 3 nights in Aug 2024

8/10 Good

Sanoj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service
Excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynette

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice & close to town
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was awesome. Great value.
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was upgraded which was lovely, and the staff were friendly and efficient. All in all, an excellent experience
Stayed 1 night in Aug 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money room
Stayed 1 night in Jul 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024