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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

BBQ/picnic area
King Studio | Desk, laptop workspace, iron/ironing board, free WiFi
Outdoor pool, a heated pool, sun loungers
Buffet
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
390 Devon Street East, New Plymouth, 4312
  • Fitzroy Beach
    ‪7 min walk‬
  • Pukekura Park
    ‪20 min walk‬
  • Bowl of Brooklands
    ‪4 min drive‬
  • New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Studio with 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Desk, laptop workspace, iron/ironing board, free WiFi

Suite

  • 427.0 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, Multiple Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Family Studio, Multiple Beds

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe King Studio

Deluxe King Studio | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King Studio

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio | Desk, laptop workspace, iron/ironing board, free WiFi

King Studio

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio | Desk, laptop workspace, iron/ironing board, free WiFi

Queen Studio

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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  • Hot Tub
  • Spa
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4.5 out of 5, Wonderful, (1001)
The price is $72
per night
$82 total
includes taxes & fees
May 14 - May 15
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About this property

The Devon Hotel A Heritage Hotel

4-star hotel in Strandon
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, The Devon Hotel A Heritage Hotel features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a fitness center, spa services, and a terrace. Complimentary uncovered self parking is available on site.

The Devon Hotel A Heritage Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cherilynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, the food was sumptuous at Marbles buffet. The only downside was the softness of the bed- Too soft, we ended sleeping on the duvet on the floor
Stayed 2 nights in Jan 2025

10/10 Excellent

Cathi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel loved the art collection and gardens
Stayed 2 nights in Jan 2025

6/10 Okay

Diana

Traveled with partner
Liked: Cleanliness, staff & service
A very standard hotel out of the town centre in an area with few eating possibilities. Staff were pleasant, the room was clean. Nothing really wrong, just lacked ambience and was obviously popular with families.
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool area and wonderful landscaped areas. Staff were helpful and room was great. Buffet breakfast the next day was a highlight, we are looking forward to staying here again.
Stayed 1 night in Jan 2025

8/10 Good

Kaya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, beds were comfortable, check in was quick and easy. Booked in at Marbles restaurant at 5:30pm and it was packed. So many people i wouldnt recommend going at 5:30. The food was great, wasnt able to try all the foods as there was just too much people.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

richard, Marton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole atmos[here of the hotel was relaxing but also professionally run. Staff, service and food was excellent as were the facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jenny and Rod

Stayed 1 night in Jan 2025

8/10 Good

Yuen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the swimming pool and spa. Staff were friendly. The only down side was the limited parking spaces - had a hard time finding a spot!
Stayed 1 night in Jan 2025

8/10 Good

Chris, Frisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the room amenities, but the parking situation needs to be fixed. With it taking 3 or more passes and waiting long periods for a spot to open up, we ended up using Uber instead of our rental car because we feared that we'd not be able to get a spot to park later at night. There are way too few available spots for the number of rooms rented out. So it literally cost us over $30 in Uber fees to visit the free Festival of Lights which raises the overall cost of staying here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nothing we didn't like. Lovely place to stay. Thankyou.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Stayed 3 nights in Jan 2025

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern facilities, clean room. The beds were very soft. There was limited free parking but it was generally possible to get a space. Convenient to walk into town and to the beach. The pool was nice and a good temperature, although the water was very cloudy.
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Opal

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, the staff were friendly and as first time visitors to New Plymouth they shared amazing recommendations of family friendly things to see and do around the city. We enjoyed our stay
Stayed 2 nights in Jan 2025

8/10 Good

Katharine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 of my go to places. Parking is a bit tricky when there are lots of people going for dinner at the restraunt
Stayed 2 nights in Jan 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, lovely staff and a friendly, relaxed vibe. Our family of 4 love staying at The Devon!
Stayed 4 nights in Jan 2025

10/10 Excellent

Neera

Traveled with family and small children
Liked: Property conditions & facilities
Always the best place to be in while in NP
Stayed 3 nights in Jan 2025

6/10 Okay

Sheila

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Sharyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for families
Stayed 1 night in Jan 2025

10/10 Excellent

Jorgen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and extra amenities made for a very comfortable stay. We appreciated the free use of the shared washer and drier, savings us time and money.
Stayed 2 nights in Jan 2025

8/10 Good

dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value overall. Rooms were a bit small but overall great value.
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool, it got quite busy when we were there though. Room lovely, spacious and comfortable beds, lovely bedding. Reception gave us great advice for parking to see the Pukekura lights.
Stayed 1 night in Jan 2025

10/10 Excellent

Tracey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at The Devon. It was very clean and the note from the service staff was a nice touch. All staff were pleasant and helpful. Would definitely stay again and totally recommend.
Stayed 1 night in Jan 2025

4/10 Poor

Wall

Stayed 2 nights in Jan 2025