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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

Garden
Property entrance
Outdoor pool, a heated pool, sun loungers
Banquet hall
Buffet

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Bar
  • Spa
$61
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
390 Devon Street East, New Plymouth, 4312
  • Fitzroy Beach
    ‪5 min walk‬
  • Pukekura Park
    ‪15 min walk‬
  • Bowl of Brooklands
    ‪3 min drive‬
  • New Plymouth (NPL)
    ‪11 min drive‬

Room options

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Twin Studio with 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite

8.0 out of 10
Very good
(1 review)
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, Multiple Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Family Studio, Multiple Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe King Studio

Deluxe King Studio | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe King Studio

9.6 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio | 1 bedroom, desk, laptop workspace, iron/ironing board

King Studio

9.4 out of 10
Exceptional
(23 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio | 1 bedroom, desk, laptop workspace, iron/ironing board

Queen Studio

9.2 out of 10
Wonderful
(78 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Devon Hotel A Heritage Hotel

4-star hotel in Strandon
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a hot tub are onsite.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, The Devon Hotel A Heritage Hotel features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers spa services, a terrace, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Devon Hotel A Heritage Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (NZD 30 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children
  • Self parking fee: NZD 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 696 out of 1007 reviews
Rating 8 - Good. 249 out of 1007 reviews
Rating 6 - Okay. 44 out of 1007 reviews
Rating 4 - Poor. 11 out of 1007 reviews
Rating 2 - Terrible. 7 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Did the job...always a pleasant stay
Stayed 1 night in May 2025

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lack of car parks we had to park quite some distance down the road and it was pouring with rain
Stayed 1 night in May 2025

10/10 Excellent

Victoria, Tauranga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, good value for money.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place. Our room was spacious and comfortable with lovely beds. The staff were super helpful and kind. The food was great and it's hard to beat a buffet. We will definately look at staying again it was just awesome.
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent bed, the most comfortable one I have slept in in a hotel ever. In hotel dining, the only downside was 2 guests having an argument at 4 AM outside our window.
Stayed 1 night in May 2025

8/10 Good

Grant, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Steven, Baulkham Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and consistently quality property, excellent if driving an EV as they have charging spaces. Parking can be limited, disappointing that some of a hotel’s parking would be designated for _additional_ payment.
Stayed 3 nights in May 2025

10/10 Excellent

Shanley

Stayed 1 night in May 2025

8/10 Good

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the time spent on the property this is one of the better accommodations we have spent time in. we did find the room a little hot at night and it did not seem to have any temperature control.
Stayed 3 nights in May 2025

8/10 Good

Bruce

Liked: Amenities
Everything was good. Only stayed one night to attend a function so we didn’t use any additional services apart from the room, shower etc. would certainly stay again.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

CJ

Stayed 2 nights in May 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good knowledge of the staff
Stayed 1 night in May 2025

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful n friendly staff, room was quiet, bed was comfortable, lovelly artwork
Stayed 2 nights in May 2025

10/10 Excellent

Pia-Mare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently situated close to many places of interest.
Stayed 2 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in May 2025

10/10 Excellent

Briony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay. Only downside was having to use stairs, as an older person with bad hips
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would recommend
Stayed 1 night in May 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money at time of travel, staff attentive.
Stayed 1 night in May 2025

8/10 Good

Jillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location for us, however the parking is almost non existent due to the popular restaurant. The pool area is fantastic. The bed we had may need an upgrade as it’s getting indents and a lump in the middle.
Stayed 2 nights in May 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Justine

Traveled with partner
Liked: Amenities, property conditions & facilities
As always the devon is welcoming and wonderful..Reception staff were really approachable and friendly. Room was clean and beds comfy. Coffee machine was a bit difficult..i turned it on and didnt realize it didnt cut off on its on so had an overflow incident!
Stayed 1 night in May 2025

10/10 Excellent

Juarne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great bathroom. Loved the upgrade.
Stayed 1 night in May 2025