Ace Hotel Brooklyn

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ace Hotel Brooklyn

Front of property
Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished
Double Room | Minibar, in-room safe, individually decorated, individually furnished
Reception
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Brooklyn Academy of Music
    6 min walk
  • Barclays Center Brooklyn
    11 min walk
  • Brooklyn Navy Yard
    18 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    54 min drive

Room options

Room (Small)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 545 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room (Medium)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Medium)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Medium Skyline)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Ace Hotel Brooklyn

4-star Brooklyn hotel close to Brooklyn Cruise Terminal
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and a 24-hour front desk. Change of towels is available on request.
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Brooklyn hotel also offers a fitness center, concierge services, and room service (during limited hours).

Ace Hotel Brooklyn is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ace Hotel Brooklyn has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 803 out of 1032 reviews" "
Rating 8 - Good. 157 out of 1032 reviews" "
Rating 6 - Okay. 46 out of 1032 reviews" "
Rating 4 - Poor. 12 out of 1032 reviews" "
Rating 2 - Terrible. 14 out of 1032 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located to all major sites in Brooklyn - museum, shopping, Botanical Gardens and Barclay Center. Clean and staff very helpful. Hotel affiliated restaurant is excellent as is the food at the bar. The area around the bar is always crowded. During the day, people work remotely from the facilities and, at nights (during the weekend when we there) there was always a party going on with loud music. Fortunately, the noise did not rise to the level of the living quarters. Room was small for the price but is probably average for the Brooklyn downtown area. Very clean and very quiet and great view of the city from the 12th floor.
Stayed 2 nights in Sep 2024

8/10 Good

Sofia, Havertown

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place! Everything was out course to perfect. The only downside was they are very sparse with their towels.. only one bath towel per person, one hand towel for the entire room (!!!), and no washcloths whatsoever!!! Other than that, the bathroom amenities were awesome. I know you can ask for towels, but i don't think you should have to, esp when you're paying a significant price for the room. Washcloths, hand towels, and an extra bath towel should be a default amenity, esp if rooms aren't being cleaned daily.
Stayed 1 night in Sep 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy room from our experience in NYC. Convenient location to Brooklyn sites and to Manhattan. Great restaurants within a 20-30 minute walk or less.
Stayed 5 nights in Sep 2024

10/10 Excellent

david

Traveled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

Shachar, Great Neck

Stayed 1 night in Sep 2024

8/10 Good

SONALI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best. The coffee shop and bakery are so good they are above category. The restaurant is a must even with plenty of other good choices in the neighborhood .The background music is an eclectic mix that never disappoints.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

YU-WEN

Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly appreciated that the hotel was able to allow me an early check in. Very convenient to have the lobby space and outdoor space to be able to work in.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Victoria

Business traveler, Traveled with family
Disliked: Staff & service, amenities
The staff seemed completely uninterested in the concept of hospitable and welcoming accomodation.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Loved the locatio. Room was decent size for NYC. There was a halffull glass of water on my night stand when I got in the room...looked like an honest mistake by housekeeping. Otherwise the room was clean. I'd stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Stayed 1 night in Sep 2024

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swanky!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service
Wacky bathroom lights
Stayed 2 nights in Sep 2024

8/10 Good

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

michael

Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

6/10 Okay

Luis F

Should be better options
Services was average and not that attentive to guest needs. Room very small and is run down, in need of maintenance.
Stayed 1 night in Aug 2024