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Ace Hotel Brooklyn

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ace Hotel Brooklyn

Front of property
Reception
Double Room | Minibar, in-room safe, individually decorated, individually furnished
Reception
Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Brooklyn Academy of Music
    ‪6 min walk‬
  • Barclays Center Brooklyn
    ‪11 min walk‬
  • Brooklyn Navy Yard
    ‪18 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Room (Small)

Minibar, in-room safe, individually decorated, individually furnished

Room (Small)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed

  • 545 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room (Medium)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room, Accessible (Medium)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Skyline)

Room (Medium Skyline) | Minibar, in-room safe, individually decorated, individually furnished

Room (Medium Skyline)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

EVEN Hotel Brooklyn, an IHG Hotel

Pet friendly
Restaurant
Air conditioning
Gym
4.2 out of 5, Very Good, (1172)
The price is $95
per night
$141 total
includes taxes & fees
Feb 5 - Feb 6
EVEN Hotel Brooklyn, an IHG Hotel

About this property

Ace Hotel Brooklyn

4-star Brooklyn hotel close to Brooklyn Cruise Terminal
A fitness center, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and wedding services. Change of towels is available on request.
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Brooklyn hotel also offers a fitness center, concierge services, and room service (during limited hours).

Ace Hotel Brooklyn is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 830 out of 1072 reviews" "
Rating 8 - Good. 164 out of 1072 reviews" "
Rating 6 - Okay. 46 out of 1072 reviews" "
Rating 4 - Poor. 16 out of 1072 reviews" "
Rating 2 - Terrible. 16 out of 1072 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Stayed 3 nights in Oct 2024

10/10 Excellent

Jordan, Springwater

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great design, helpful staff. Clean room, cool view.
Stayed 3 nights in Oct 2024

10/10 Excellent

Abubakar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

dominique

Liked: Cleanliness, property conditions & facilities, room comfort
I am a regular at the Ace hotel in Brooklyn. This visit was no different from previous ones (very comfortable and room, lovely breakfast options downstairs, location that meets my needs) except for the service I received at checkout. The attendant seemed annoyed that I asked for a receipt for my stay, told me that I would get it later in the day and seemed upset when I insisted that I wanted to see it while I was there. I’m still waiting for the receipt, four hours after checking out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ace Hotel Brooklyn
Beautiful hotel. Room was advertised as small with a king but was plenty big for 2 people. Very clean and quiet for such a busy area
Stayed 1 night in Oct 2024

10/10 Excellent

Ramon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Super cool vibe; great hotel in Brooklyn! Trendy and hip, hosts are very nice and friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lounge Bar is a great space, that they should make more use of by clearing out the seating and having a proper boogie in once in a while.
Stayed 8 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Vibe
Stayed 4 nights in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and amicable. Rooms were comfortable, dark and quiet with nice pillows. Sheets could have been softer. But overall we slept well here. The lobby is also a fun bar environment.
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very attentive Rooms very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Traveled with family
Cool rooms, inviting common areas, excellent service, and probably the most comfortable bed I’ve ever slept in.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cool and hip. Safe!
Stayed 2 nights in Sep 2024

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is an ACE hotel so you have an idea of what to expect. The problem is, they fail to meet those expectations. I stayed here for my wedding which was going to be at a venue nearby. When you arrive at this ACE Hotel, be prepared there is no loading/unloading zone. You are expected to double park blocking traffic, or blocking the commercial driveways. No staff is here helping to direct where to go. If you have a lot of stuff, this will be problematic. You would expect a bellhop, or some hotel staff to assist with unloading your bags onto a cart so your vehicle can be moved promptly. I had to find the cart, wheel it to my car down the block, and bring it in. Nobody bothered to assist with the doors either while trying to push a loaded cart in. At check-in, the staff decided to give me only one key for my room. Not a big deal I thought. I gave it to my partner who brought the bags up while I went to go park my car. Once I get to the elevators which are slow to come, I find they are key card access only. So I had to go back to the front desk and get another key. Inconvenient, but why not just ask how many I needed at check in? I booked a Skyline room. Once I get to my room, I see that my view is the condos across the street and nothing else. I called down to the front desk and that is where they informed me 'Skyline View' just means floors 10 and above. Misleading. Overall, very poor hospitality. Definitely expected more from a 4 star hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the friendliness, helpfulness ambience and views from our window; Didn’t receive a breakdown of our bill and still waiting.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel with a hoppin’ lively lobby bar. People were dancing!!💃
Stayed 2 nights in Sep 2024

10/10 Excellent

Barney, Sarasota

Stayed 4 nights in Sep 2024