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Ace Hotel Brooklyn

4.0 star property

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Photo gallery for Ace Hotel Brooklyn

Front of property
Reception
Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished
Reception
Double Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Barclays Center Brooklyn
    ‪11 min walk‬
  • Wall Street
    ‪6 min drive‬
  • Brooklyn Cruise Terminal
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Room (Small)

Minibar, in-room safe, individually decorated, individually furnished

Room (Small)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed

  • 545 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room (Medium)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room, Accessible (Medium)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Skyline)

Room (Medium Skyline) | Minibar, in-room safe, individually decorated, individually furnished

Room (Medium Skyline)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

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The price is $278
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$351 total
includes taxes & fees
May 1 - May 2
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About this property

Ace Hotel Brooklyn

4-star Brooklyn hotel close to Barclays Center Brooklyn
A fitness center, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and wedding services. Change of towels is available on request.
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, concierge services, and room service (during limited hours).

Ace Hotel Brooklyn is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 924 out of 1189 reviews
Rating 8 - Good. 178 out of 1189 reviews
Rating 6 - Okay. 51 out of 1189 reviews
Rating 4 - Poor. 19 out of 1189 reviews
Rating 2 - Terrible. 17 out of 1189 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and comfortable rooms. Thanks for being so wonderful to my service dog, Vino
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen Rauri

Liked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

Nicole, Brooklyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! So friendly and accommodating. Room was clean enough - though I do wish sheets could be changed more often :) All in all a great stay and I'd recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Isai and Mike in the bar, were Awesome!
Stayed 4 nights in Jan 2025

4/10 Poor

Aubrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This fellow brooklynite HATES THIS HOTEL

Room was terribly smaller than advertised. Room like worn and lack freshness as if I’m staying at a friend’s out rather than staying at a hotel that I paid over $300 for. The AC unit barely work in terms of heat. Hot water barely worked in the shower and the most annoying (and no it’s not the crappy record player with terrible records that was so scratched up that it was barely playable), it was the random fire alarm blaring in the middle of the night. The only positive thing is that the hotel is in center downtown Brooklyn but the amenities at this hotel was trash and the concierge’s demeanor over compensates for the trash experience of the hotel overall. This hotel reminds me why I hate gentrification in Brooklyn and NYC overall. The hotel has a crappy hipster attitude with a poor eye for customer service. We don’t need an hipster art exhibit, we need a hotel that is comfortable to stay in for the price we pay. For a hotel that is an “ace”, the hotel was just a flop. Do better.
Stayed 1 night in Jan 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Stayed 3 nights in Jan 2025

4/10 Poor

Shaun

Stayed 5 nights in Jan 2025

10/10 Excellent

helaina

Stayed 1 night in Jan 2025

10/10 Excellent

helaina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was super friendly. Easy to check in/ check out. Room was VERY VERY VERY quiet. I LOVE THE DECOR....SOLID!
Stayed 1 night in Jan 2025

10/10 Excellent

Qasim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Shaun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not worth it.

Don’t bother paying for the skyline room because you will be facing directly into another unit. Fire alarms went off 3 mornings in a row before 8 am so so much for getting any rest.
Stayed 1 night in Jan 2025

10/10 Excellent

Allen

Stayed 2 nights in Jan 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great location, lovely view of Statue of Liberty but no coffee in tthe room and bathroom lighting was a bit dingy and could be improved. But otherwise it was great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan, Raleigh

Liked: Staff & service, property conditions & facilities
I was on the 8th floor in the Brooklyn Ace Hotel and it was super quiet. The lobby area is great fun, the rooms are above average size for New York and the staff was very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property enjoyed the stay
Stayed 2 nights in Jan 2025

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Carpet in rooms was gross.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eloise

Stayed 2 nights in Jan 2025

6/10 Okay

Lian

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Connie

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Had a fabulous stay at Ace. Super cool vibe, helpful and responsive staff, and an awesome corner room with remarkable views.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesus Hector, Cibolo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Loved the view from our room. Will 100 percent be back for another stay soon!
Stayed 3 nights in Dec 2024

2/10 Terrible

Vaughn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024