Ace Hotel Brooklyn

4.0 star property

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Photo gallery for Ace Hotel Brooklyn

Front of property
Room (Medium Skyline) | Minibar, in-room safe, individually decorated, individually furnished
Double Room | Minibar, in-room safe, individually decorated, individually furnished
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Barclays Center Brooklyn
    ‪11 min walk‬
  • Brooklyn Cruise Terminal
    ‪5 min drive‬
  • Wall Street
    ‪5 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

Room (Small)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room

  • City view
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • City view
  • 545 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Medium)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Medium)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Medium Skyline)

  • City view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Ace Hotel Brooklyn

4-star Brooklyn hotel close to Barclays Center Brooklyn
A fitness center, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and wedding services. Change of towels is available on request.
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, concierge services, and room service (during limited hours).

Ace Hotel Brooklyn is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 931 out of 1201 reviews
Rating 8 - Good. 182 out of 1201 reviews
Rating 6 - Okay. 52 out of 1201 reviews
Rating 4 - Poor. 18 out of 1201 reviews
Rating 2 - Terrible. 18 out of 1201 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Vladimir, San Francisco

Liked: Cleanliness
Stayed 6 nights in Feb 2025

10/10 Excellent

robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hatice Irem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Eric

Stayed 3 nights in Feb 2025

10/10 Excellent

Naeemah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up!

We were pleased with our stay. The hotel staff was great, the bar was a perfect spot to relax, and the drinks were good. I highly recommend the "green juice," especially if you had an extra glass of wine the night before!
Stayed 5 nights in Feb 2025

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
good location, great libby space
Stayed 2 nights in Feb 2025

10/10 Excellent

Pilar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Room was hip, comfortable and best of all quiet! Downstairs bar had a great vibe. The common spaces were great to hang out. Great neighborhood -- walking distance to great coffee and restaurants. Highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ace had an awesome vibe. The lobby area was a great area to sit and relax, have a cocktail and review the day’s activities. Will definitely be staying there next visit.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel with modern amenities.

Stayed 5 nights in Feb 2025

10/10 Excellent

Will

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel! We will only stay at the Ace hotel when visiting NYC
Stayed 4 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Wallace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

JANICE, TAMPA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable suite. Very crowded lobby with people on laptops everywhere. Restaurant was closed. Biggest complaint - no in room coffee service. Coffee available in the lobby after 7am, but not good and $7 a cup. With very cold, nasty weather, very inconvenient to go out to find good morning coffee.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tiara

Stayed 1 night in Jan 2025

6/10 Okay

Aileen

Traveled with family
It was OK- the front desk was friendly enough. 70s decor including macrame rugs on the wall. Nothing bad, but I wouldn't stay a second time though.
Stayed 2 nights in Feb 2025

10/10 Excellent

philip, kinderhook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near downtown Brooklyn
Stayed 1 night in Dec 2024

10/10 Excellent

Teodora

Stayed 3 nights in Jan 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I look forward to my next visit to Brooklyn!

What a fun and comfortable stay in this lovely mid-century venue. I felt a big smile erupt each time I walked through the lobby because of the awesome vibe. There was also a work area with proper plugs for the remote community, a lovely unique gift shop and a bagel shop with coffee and juice as well. I. Our room was an old turntable with a selection of vinyl records and a guitar on stand was part of the adorable decor. Two blocks away is the DeKalb food court with every type of food imaginable and everything we tried in our four-night stay was tasty and reasonably priced. All kinds of great shopping, a One Medical clinic, a dentist and a Target were in the same DeKalb location.
Street art nearby
A tree dusted in snow
Lighting at the Ace Hotel’s entry
Street art nearby
Stayed 4 nights in Feb 2025

10/10 Excellent

Keisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jesus is an angel!

I’ve always had good experiences at the Ace Hotel, but this experience was exceptional because of Jesus at the front desk! I arrived late at night after a long international flight and had been out of the country for several months so my credit cards weren’t working! Jesus was not only patient but kind And accommodating. The next day, this gym of a human being even checked on my family! Thanks, Jesus for making our stay spectacular!
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility. Quite corner. Housekeeper staff did good job. The front desk staff was ok. Hotel doesn’t have parking garage but they have arranged parking fee $35/night from across the street parking garage.
Stayed 4 nights in Jan 2025