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Ace Hotel New York

4.0 star property

Choose dates to view prices

Photo gallery for Ace Hotel New York

Lobby
Front of property
Gift shop
Street view
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
20 West 29th Street, New York, NY, 10001
  • 5th Avenue
    ‪2 min walk‬
  • Madison Square Park
    ‪5 min walk‬
  • Herald Square
    ‪6 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Medium King)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite) | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed (Loft Suite)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Large)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Partial View (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Partial View (Bunk)

  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

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The price is $350
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$445 total
includes taxes & fees
Mar 18 - Mar 19
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About this property

Ace Hotel New York

4-star hotel in Manhattan
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, self parking, and a meeting room are onsite.
Ace Hotel New York offers 286 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a meeting room and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This New York hotel also offers a 24-hour fitness center, multilingual staff, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Ace Hotel New York is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Koloman - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Ace Hotel New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 462 out of 1009 reviews
Rating 8 - Good. 262 out of 1009 reviews
Rating 6 - Okay. 144 out of 1009 reviews
Rating 4 - Poor. 81 out of 1009 reviews
Rating 2 - Terrible. 60 out of 1009 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Alecia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool vibes at the Ace Hotel. Great location. Room is dark industrial and gritty rather than luxe. Bathroom could use a renovation
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff. Funky design, spacious room. No complaints and I'd defo stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hip vibe ! Not the normal traditional decor, Fabulous employees!
Stayed 4 nights in Nov 2024

10/10 Excellent

Lynae

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Betsy

Traveled with family
Liked: Cleanliness, staff & service, amenities
I love the Ace. Have stayed there many times. It could use a little updating. Could use more storage in the room and bathroom, shelves/hooks. Overall, it’s a really great place to stay. Convenient location, lots going on.
Stayed 3 nights in Nov 2024

8/10 Good

Jill, new york

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
This is a hip hotel in a great location. The rooms can feel a bit small and out dated but amenities are good. There’s no closet in the smallest room.
Stayed 2 nights in Nov 2024

10/10 Excellent

GENE

Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Dominic

Liked: Cleanliness
Another rubbish stay at The Ace
Once again it was a frustrating stay at The Ace. I had to sleep in another room on my first night because the people in the next room were noisy and the grumpy duty manager wouldn’t do anything about it. (BTW the people in the next room are grandfathered in tenants so watch out for that when you stay.) I was eventually moved into a new room only to then have to put up with noisy music coming from the terrace bar at the Virgin Hotel across the street. It was a joke.
Stayed 4 nights in Nov 2024

4/10 Poor

Christopher

Business traveler
Disliked: Cleanliness, property conditions & facilities
House keeping did a very in consistent job. Toilet clearly not cleaned, toilet paper not replenished. The state of the rooms looks like nothing has been done since opening. It’s a shame. The Ace in Toronto was the reason I chose to stay here. Disappointment
Stayed 8 nights in Nov 2024

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

6/10 Okay

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I generally love staying at the ace hotel. However, the New York location truly disappointed. The room was really dark and dingy and had a musky smell to it. Carpet and bathrooms felt a little dirty. Overall, location is perfect. Staff is great. Rooms just need some maintenance.
Stayed 3 nights in Nov 2024

6/10 Okay

Rachel

Business traveler
Disliked: Cleanliness, property conditions & facilities
Dated, dirty and falling apart
Very dirty in bathroom. Tiles falling off the wall.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kristina, Vestaburg

Liked: Staff & service, property conditions & facilities
The Ace is my go-to destination when I stay in NYC
Stayed 2 nights in Nov 2024

8/10 Good

Chad

Stayed 2 nights in Jun 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ghidewon

Stayed 2 nights in Nov 2024

10/10 Excellent

Sammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll keep coming back
Second time I staying at the ACE hotel. I strongly recommend this hotel because of several requirements that I personally look in a good hotel . First of all, his location, convinient and accessible to transportation. Secondly, privacy and peacefulness. Lasly the decor blends with the energy and vibes of NY city . Love it
Stayed 2 nights in Nov 2024

6/10 Okay

Simone

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Suzie

Stayed 4 nights in Nov 2024

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2024