2/10 Terrible
Shawn
Jan 19, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only if desperate
I gave the hotel a chance to rectify our stay. Front desk assured they would credit my account. I didn’t need fancy, clean and pet friendly for my chihuahua and available parking for one night. I didn’t read reviews just picked based on a combined distance of travel. Check in- front desk clerk nice-ish. I head towards room and the elevator is literally filled with garbage bags and reeks of pot. Got to room and was surprised by the filthiness. Just gross. But again needed for the evening. Checked for signs of bugs & found none & I Asked for another sheet and pillow figured I’d sleep on the sheet. Needed sleep. Just 1 light worked there were at least 3- 7in size stains. Like something was dropped and no one cleaned it. Honestly looked like dog diarrhea. Floor wasn’t vacuumed. Bits of tp and dust. Black marker scribbles on & in bathroom door and wall. Bathroom wall fill of crud and mold above sink. Toilet seat not fully attached anymore. No hand towel or wash cloths. BUT I was too exhausted to leave. Kept my socks on & still had to wash my feet. I slept on the sheet & got a contact high from the neighbors. I spoke to front desk clerk. Told him the issues. I Said the room should not have been rented. He said he was very sorry (several times) and he would not process the charge due to my discomfort. I thanked him and said I wouldn’t post the photos or a complaint. But…. No discount or credit. If you expect more than free parking and pet friendly-go elsewhere.
Shawn
Stayed 1 night in Jan 2025