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Aloft New York Chelsea

3.0 star property

Choose dates to view prices

Photo gallery for Aloft New York Chelsea

City view
Property amenity
Exterior
Reception
1 bedroom, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
132 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, down comforters, minibar, in-room safe

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View

1 bedroom, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking, City View

  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, down comforters, minibar, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, down comforters, minibar, in-room safe

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, down comforters, minibar, in-room safe

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, down comforters, minibar, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Non Smoking

1 bedroom, down comforters, minibar, in-room safe

aloft, Room, 1 King Bed, Non Smoking

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

1 bedroom, down comforters, minibar, in-room safe

aloft, Room, 2 Queen Beds, Non Smoking

  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft New York Chelsea

3-star hotel in Manhattan
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and express check-in.

Aloft New York Chelsea is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Re:Fuel - Onsite restaurant.
WXYZ Bar - Onsite bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.2 miles (USD 50 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 20 to 20 for adults and USD 20 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Banquet hall
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 20 for adults, and USD 20 to 20 for children
  • Offsite parking fee: USD 50 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 510 out of 734 reviews
Rating 8 - Good. 146 out of 734 reviews
Rating 6 - Okay. 48 out of 734 reviews
Rating 4 - Poor. 17 out of 734 reviews
Rating 2 - Terrible. 13 out of 734 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend having a restaurant
Stayed 3 nights in Mar 2025

10/10 Excellent

Kaylie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Melany

Stayed 4 nights in Mar 2025

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and professional.
Stayed 4 nights in Mar 2025

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for stay in the city. Beds super comfy, spacious rooms, great staff, evening drink included. Great location, handy to train station and walkable to everything you need.
Stayed 1 night in Mar 2025

8/10 Good

Juniper

Business traveler
Liked: Cleanliness, staff & service, room comfort

Nice location, frustrating room design.

Great location, good room size, great rate. Our room was nice but several things were broken. the nightstand had a tilt to it so anything placed on it would fall off, and a cheap radio was screwed to it which took up most of the space. Get rid of those. The walk-in shower floor tilted away from the drain, so every shower flooded most of the bathroom floor. The trendy design is nice in photos but to live with it for a week is frustrating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Olga

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to everything
Stayed 1 night in Feb 2025

10/10 Excellent

howard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing view and great customer service from check in to check out. Genesis is one of the nicest, kindest and friendliest employees ever. She really made sure that my partner and I were all set from the moment we arrived until the day we checked out!
Stayed 4 nights in Feb 2025

10/10 Excellent

Abdreliz

Perfect location
Stayed 4 nights in Jan 2025

10/10 Excellent

Wilson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay at and walk around. Amazing eating places around the area
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Feb 2025

8/10 Good

Courtney

Stayed 2 nights in Feb 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

William

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing

The hotel says it offers a smoke-free environment. My room on the 7th floor had a very unpleasant amount of second hand cigarette smoke. Disgusting. Woke me up during the night. Strongly recommend another hotel choice until the promise of a smoke-free environment is kept.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Alejandra

Stayed 3 nights in Jan 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in a Great Location

Aloft in Chelsea was great! Clean, easy to get in and out of and a great location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Stayed 5 nights in Feb 2025

10/10 Excellent

Haywod

Stayed 3 nights in Feb 2025

6/10 Okay

Marvin

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025