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Arlo Midtown

4.0 star property

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Photo gallery for Arlo Midtown

Lunch and dinner served
Creator video - submitted by The Wandering Creative
Meeting facility
Lobby
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$172
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
351 West 38th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Terrace

9.4 out of 10
Exceptional
(15 reviews)
  • 240 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Urban)

9.0 out of 10
Wonderful
(141 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible

Room, 2 Double Beds, Mobility Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Mobility Accessible

7.6 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(404 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

8.2 out of 10
Very good
(19 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | View from room

Room, 1 King Bed (City)

9.0 out of 10
Wonderful
(217 reviews)
  • 170 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible)

Room, 1 King Bed, Mobility Accessible (Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible (Accessible)

9.2 out of 10
Wonderful
(52 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible, Terrace

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Arlo)

Suite (Arlo) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite (Arlo)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

8.8 out of 10
Excellent
(199 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(41 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Arlo Midtown

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Arlo Midtown offers 489 accommodations with safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge).

Arlo Midtown is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Atrium Bar - This lobby lounge serves lunch and dinner.
Coffee Bar - Onsite coffee shop. Open daily.
Onsite venue #3 - restaurant. Open daily.
ART Midtown - Onsite rooftop bar. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 65 per day)
  • Secured, covered valet parking on site (USD 80 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Coffee Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 0.50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 65 per day
  • Covered valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4226 out of 5869 reviews
Rating 8 - Good. 1121 out of 5869 reviews
Rating 6 - Okay. 308 out of 5869 reviews
Rating 4 - Poor. 107 out of 5869 reviews
Rating 2 - Terrible. 107 out of 5869 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Oct 2025

10/10 Excellent

Allan, Cote Saint Luc

Stayed 2 nights in Oct 2025

10/10 Excellent

Makeda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very calm experience at this hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Alia

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Matthew Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are tight. I wish there was a towel rack or hook to hang stuff in the bathroom. I was able to just get fresh linens everyday and it worked out
Stayed 5 nights in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

Aimee

Stayed 3 nights in Oct 2025

10/10 Excellent

Denisse Rojas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff is friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altair restaurant was wonderful
Stayed 4 nights in Oct 2025

8/10 Good

Khloe

Business traveler
Liked: Property conditions & facilities, room comfort
Clean room more often
Stayed 2 nights in Oct 2025

10/10 Excellent

Christy Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff very accommodating.
Stayed 3 nights in Oct 2025

8/10 Good

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Great location. Would absolutely stay again on a future trip to New York. The elevator is key card activated and takes you directly to your floor which I loved. You definitely got a very nice upscale vibe at a reasonable price.
Stayed 4 nights in Oct 2025

10/10 Excellent

Leslie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at the Arlo and once again it didn’t disappoint. Staff are friendly, helpful and attentive. Property and rooms are clean, in a great area to dining and shopping and food and drink options on the premises are excellent
Stayed 2 nights in Oct 2025

8/10 Good

Carmen

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Deidre

Stayed 3 nights in Oct 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch!

Perfect hotel and near everything! We were lucky enough to have a terrace and it was so beautiful and the views were excellent! Would highly recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelly Beliveau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Close to transportation. Room was small but clean and comfortable. Would definitely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 3rd year at the Arlo, the staff at the front desk was super welcoming and friendly. The room was clean and comfortable. The only thing that was a bit of a let down was the service at breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

CLAUDIO, Doral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Arlo Midtown, the only drawback was the small room with the king size bed with no space at all, but the rest of the stay was excellent
Stayed 2 nights in Oct 2025

6/10 Okay

ROBERT

Stayed 4 nights in Oct 2025

10/10 Excellent

Nitesh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and modern rooms.
Stayed 2 nights in Oct 2025