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Arlo Midtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arlo Midtown

Rooftop terrace
Lobby
View from room
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
351 West 38th Street, New York, NY, 10018
  • Jacob K. Javits Convention Center
    8 min walk
  • Madison Square Garden
    8 min walk
  • Times Square
    9 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    55 min drive

Room options

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Terrace

City Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

City Room, 1 King Bed, Terrace

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Urban)

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Terrace

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | View from room

Room, 1 King Bed (City)

  • 170 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Arlo)

Suite (Arlo) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite (Arlo)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Terrace

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accessible)

Room, 1 King Bed (Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Accessible)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $949
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$1,133 total
includes taxes & fees
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About this property

Arlo Midtown

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Arlo Midtown offers 489 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge).

Arlo Midtown is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Atrium Bar - This lobby lounge serves lunch and dinner.
Coffee Bar - Onsite coffee shop. Open daily.
Breakfast Room - Onsite restaurant. Open daily.
ART Midtown - Onsite rooftop bar. Reservations are required. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 80 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Breakfast Room
  • Coffee Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 50 per day
  • Covered valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3773 out of 5411 reviews" "
Rating 8 - Good. 1109 out of 5411 reviews" "
Rating 6 - Okay. 315 out of 5411 reviews" "
Rating 4 - Poor. 109 out of 5411 reviews" "
Rating 2 - Terrible. 105 out of 5411 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jayne

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anyai was super welcoming at check in for which I was very grateful after disappointing travel experiences. Super clean and comfortable common areas which were amazing to relax in and the elevator call system made me feel safer travelling alone!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service from all staff on the property. Very welcoming, helpful and friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Robert, San Francisco

Liked: Cleanliness, staff & service, amenities
All round a nice hotel. Good staff. Clean, well stocked room. Didn’t remember the vIp thing, so missed out on the dining dining discount. On the 10 flr, higher would nice next time. Shower and sink both lost hot water for a bit. It came back and front desk will look into it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, it's close to everything, always clean and staff helpful, definitely I'll come back!
Stayed 4 nights in Aug 2024

8/10 Good

WON SUK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ,modern hotel, walk to Times Square. Staff professional, friendly, helpful. Spotless room. Only complaint was the AC. Loud, rattling sound. Front desk immediately requested a repair but sound remained. Despite, still highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
What a great hotel! Loved staying there. Apart from one grumpy front desk staff member upon checkin I really felt welcomed and looked after.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean room. The outdoor patio is smaller than it seems.
Stayed 4 nights in Aug 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The location made it easy to get around. Short walk to Broadway shows and subway station. Rooms were small and would be cozy for 4 people. Hotel was nicely maintained and staff was friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle, Newburyport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jeffrey

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This was the worst experience we have ever had at a hotel in NYC. To start, check in was supposed to be 3:00pm. We arrived at 3 and were told the room was still not ready, we had dinner reservations at 5pm all the way across town. Waited in the lobby until 4:15, the outside area was closed. the room was finally ready at 4:15, we went up, the ac didn’t work, was 77 degrees in there, had to wait for someone to come change the dirty filter while we were sitting in the room. We missed our dinner reservation for our 1 year wedding anniversary because of the late check in and the issues. When we went to leave the room, paid extra for the terrace suite, the door wouldn’t lock! Had to wait for maintenance to come back AGAIN and fix the door, they said “oh it’s just tricky, you have to pull the knob all the way up, twist the lock, release the handle, jiggle it and it should be fine” that’s a lot of stuff to do to secure your room closed. Why not fix the locks? Then we went to go use the terrace… DISGUSTING! Cigarette butts EVERYWHERE, the sofa out there was absolutely filthy and that was the only seating option besides 1 small chair, so we couldn’t even use the terrace which was the reason we paid so much extra for. Tremendously disappointed. To top it all off, we went to get into bed and there were hairs on the pillows, and dirt on the corners of the sheets. I would never ever ever reccomend coming here. It ruined our first wedding anniversary, that we spent a lot of money on.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff. Very relaxed vibe. An oasis in Midtown.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights, was very satisfied with hotel staff and the room I was given!
Stayed 3 nights in Aug 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to stay, room was nice. Great atmosphere. Good vibes.
Stayed 3 nights in Aug 2024

8/10 Good

Ana Mercedes Zuñiga

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy terrible mattresses
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Dami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were top notch!
Stayed 3 nights in Aug 2024