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Arlo Midtown

4.0 star property

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Photo gallery for Arlo Midtown

Lunch and dinner served
Rooftop terrace
Meeting facility
Lobby
Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Gym
$250
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
351 West 38th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(39 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Urban)

9.0 out of 10
Wonderful
(136 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Terrace

9.4 out of 10
Exceptional
(13 reviews)
  • 240 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | View from room

Room, 1 King Bed (City)

9.0 out of 10
Wonderful
(208 reviews)
  • 170 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

8.2 out of 10
Very good
(19 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(388 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible

Room, 2 Double Beds, Mobility Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Mobility Accessible

7.6 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

8.8 out of 10
Excellent
(195 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Arlo)

Suite (Arlo) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite (Arlo)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible, Terrace

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible)

Room, 1 King Bed, Mobility Accessible (Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible (Accessible)

9.2 out of 10
Wonderful
(51 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Arlo Midtown

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Arlo Midtown offers 489 accommodations with safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge).

Arlo Midtown is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Atrium Bar - This lobby lounge serves lunch and dinner.
Coffee Bar - Onsite coffee shop. Open daily.
Breakfast Room - Onsite restaurant. Open daily.
ART Midtown - Onsite rooftop bar. Reservations are required. Open daily.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 0.50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 55 per day
  • Covered valet parking fee: USD 70 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4136 out of 5811 reviews
Rating 8 - Good. 1139 out of 5811 reviews
Rating 6 - Okay. 324 out of 5811 reviews
Rating 4 - Poor. 106 out of 5811 reviews
Rating 2 - Terrible. 106 out of 5811 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephany

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Beautiful Happy Hour bar. Main restaurant was great. Friendly staff and very walkable to the convention center. I didn’t make it to the rooftop but everything else was EXCELLENT!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get the terrace rooms

Nice location. Very cool terrace room if you can get one. Small but adequate rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are comfortable, have good storage spaces for cases under the bed and nice bathrooms. Breakfast was excellent.
Stayed 5 nights in Jun 2025

6/10 Okay

Kristine Rose

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Rooms are slightly bigger than NYC average hotel room but still pretty small. Elevator service was extremely slow. Air in rooms was uncomfortably cold and humid at the same time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Victoria

Stayed 3 nights in Jun 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and easy commute for anything!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaime

Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location met all expectations and was close to all of the places we wanted to visit.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Peaché

Stayed 1 night in Jun 2025

10/10 Excellent

BETH, Gainesville

Stayed 3 nights in Jun 2025

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I’ve stayed in a long while. Even though the rooms are not super big cause NYC, they are effectively designed and optimized. My favorite part was the cleanliness of the room, the coffee bar and rooftop bar!
Stayed 2 nights in May 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved this hotel the rooms were the perfect size for us. We will definitely be coming back!
Stayed 3 nights in Jun 2025

8/10 Good

Abdus-Salaam

Stayed 3 nights in Jun 2025

10/10 Excellent

Ena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Cristina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were tiny. The property also tags as midtown. Garment District is NOT midtown. Barely any amenities. Not worth the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Markel

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was seamless. The staff is always friendly and inviting. I’ve stayed here several times within the last few months and it’s always been a pleasant experience. It’s a 10 minute walk to Penn Station and Madison Square Garden.
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very friendly. Ideal location with easy access to major train stations, short walk to Time Square and Bryant Park.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

stacey

Liked: Cleanliness, amenities, property conditions & facilities
Great restaurants in this hotel, amazing customer service. Lots to do nearby. Very walkable attractions. But their fridge is a cooler and does need ice to keep things cool. You have to order ice, because they don’t have one for guests that I seen.
Stayed 3 nights in Jun 2025

10/10 Excellent

Megan

Stayed 4 nights in Jun 2025

10/10 Excellent

Nyeema

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Christina

Stayed 2 nights in Jun 2025