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The Bentley Hotel

4.0 star property

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Photo gallery for The Bentley Hotel

Premium bedding, minibar, in-room safe, individually decorated
Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
View from room
Fitness facility
Daily buffet breakfast (USD 25 per person)

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Room service
  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping

Explore the area

Map
500 E 62nd St, New York, NY, 10065
  • Central Park
    ‪18 min walk‬
  • Grand Central Terminal
    ‪3 min drive‬
  • Rockefeller Center
    ‪4 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪45 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

  • City view
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible

  • City view
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • City view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

  • City view
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

  • City view
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom

  • City view
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception

45 Times Square Hotel

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.3 out of 5, Excellent, (1749)
The price is $279
per night
includes taxes & fees
May 25 - May 26
45 Times Square Hotel

About this property

The Bentley Hotel

4-star hotel in Manhattan
This smoke-free hotel features a full-service spa, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite. Change of towels is available on request.
The Bentley Hotel offers 197 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
The Bentley Hotel features a full-service spa and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a business center, 2 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Onsite parking is available (surcharge).

The Bentley Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bentley Bar - Onsite wine bar.
Room service is available.

Languages

Arabic, English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 52 per night)
  • Valet parking on site (USD 75 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 for adults and USD 20 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bentley Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Tennis
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from April 11 2023 to March 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay
  • Resort fee: USD 22.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 20 for children
  • Covered self parking fee: USD 52 per night
  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per pet, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bentley Hotel
Bentley Hotel New York
Bentley New York
Hotel Bentley
Bentley Hotel Nyc
Bentley New York City
Hotel Bentley New York
Bentley Hotel New York City
Bentley Hotel
The Bentley Hotel Hotel
The Bentley Hotel New York
The Bentley Hotel Hotel New York

The Bentley Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 261 out of 1004 reviews
Rating 8 - Good. 238 out of 1004 reviews
Rating 6 - Okay. 192 out of 1004 reviews
Rating 4 - Poor. 160 out of 1004 reviews
Rating 2 - Terrible. 153 out of 1004 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mashia

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

INGRID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was fabulous. Perfect location for visiting friends living in upper east side.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , would definitely stay again, make sure you get the junior suite
Stayed 2 nights in Apr 2023

6/10 Okay

ALEXANDER

Stayed 5 nights in Mar 2023

10/10 Excellent

Joel, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near the Queensboro Bridge and the Roosevelt Island Tram, public transportation right outside with the buses and metro stations a few blocks away. Ritz Diner, Lunetta Pizza, and a lot of other places are nearby. Fully recommend staying at The Bentley Hotel.
Stayed 2 nights in Mar 2023

8/10 Good

ava

Traveled with partner, Traveled with family
Liked: Staff & service
Overall good
Stayed 2 nights in Mar 2023

10/10 Excellent

Robert S

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay, first time in New York. I just wish they would of had a restaurant in the hotel. The staff was great and the view was amazing. People were pleasant and we just had a blast. Poped the big question to my lady and she said yes, thanknyou New York.
Stayed 2 nights in Mar 2023

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort

Quick to resolve issue

I slept very well! The bathroom is my only complaint. Caulking and the bottom of the tub aren’t top notch. I had to call about no hot water but the issue was resolved within 10 minutes of calling it in.
Stayed 1 night in Mar 2023

10/10 Excellent

Vicky Lynn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Evelyn

Liked: Cleanliness, staff & service
It is near the hospital which is good. There is no fridge, microwave or coffee in the room. It makes it difficult to stay more than one day
Stayed 1 night in Mar 2023

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Kristina

Stayed 3 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice experience, bathroom somewhat lacking

Location is great! The staff was friendly and helpful. The room was beautiful and stylish. I wish the bathroom would have had CONTER Space (not just a narrow glass shelf) to place the toiletry bag. There was rust around the bath tub drain and I did not want to step into that tub to take a shower.
Stayed 1 night in Mar 2023

6/10 Okay

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our room did not have hot water for the shower. We talked to the front desk. It was fixed. Then the following night there was no hot water again. It happened the three nights we were there. The positive, is when I went to check out they comped our breakfasts that were charged to our room. Very friendly staff.
Stayed 3 nights in Mar 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to transportation
Stayed 4 nights in Mar 2023

10/10 Excellent

SANDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was a bit anxious booking this property as the room rate was such a bargain. My King/Deluxe room was a corner room on the 14th floor overlooking the bridge and river. The room was beautiful, exceptionally clean and comfortable bed with crisp, clean sheets and bedding. Staff is friendly and helpful from check-in to check-out! I would definitely recommend this hotel for business, or pleasure travel!

10/10 Excellent

Zafar, MAPLE RIDGE

Stayed 2 nights in Mar 2023

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Staff was extremely friendly and polite
Stayed 2 nights in Mar 2023

8/10 Good

craig

Stayed 3 nights in Mar 2023

4/10 Poor

Ernesto

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2023

4/10 Poor

Katrina

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a room specifically for the "city view" they are so sure to highlight- only to find that the blinds were completely broken. The pull cord that should have been used to move the blinds up and down, to allow a view of the the city- the main focus of our stay- had been COMPLETELY RIPPED OFF, leaving the blinds permanently down with no way to open them. We called the front desk and asked to be moved to a different room- only to be offered a room that did not have the same view. Why would we book a city view room, which costs more, and then take a room without the view we specifically paid for? As it was 20 degrees outside on a March night, and we got in at 10:30pm, we had no other choice but to stay with the hotel room we got. We were offered free breakfast, but we booked this hotel for the view, not breakfast, and we declined. When we checked out the next morning, I made sure to make the front desk staff aware- and they seemed surprised that our experience was so poor. When I called the following day I was told by the supervisor that management is well aware that the blinds in many rooms are broken because the Bentley Hotel was used as a shelter during COVID and the damages sustained to the hotel during that time have never been fixed or updated. When the view of the city is your selling point, and you are fully aware that you are making people pay for something they won't get? That is a deceptive and underhanded way of doing business.
Stayed 1 night in Mar 2023

4/10 Poor

Leonard

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

It served its purpose

The gotel served its purpose. I needed a room for thw night at the last minute. I reserved a Superior room with a queen bed and was told they upgraded me to a double. It was a 9x15 room with 2 double beda. Not an upgrade in my opinion. There was no hot water. I dont do cold showers. The front desk lady was very cordial and polite. She was a 10.
Stayed 1 night in Mar 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, modern and clean. There is a beautiful view of the city. We went out in Times Square so we were close but the action. The convenience of the parking garage is the best part. We didn’t spend a bunch of time searching for parking. We had the nicest clerk at check in. Very helpful. Bar in the lobby is a plus. Would stay again for sure.
Stayed 1 night in Mar 2023