I recently stayed at this hotel and was quite disappointed with several aspects of my experience. Firstly, the USB charging ports in the room seemed to work initially, only for me to wake up at 5am and find that my phone had not charged at all. This left us without a functioning phone for the entire day, which made it impossible to take photos or navigate our way around during our tour.
Additionally, noise was a constant problem. We could hear neighboring doors slamming throughout the night, which made it difficult to get a good night’s sleep. When we looked more closely at the room, it was clear that it had not been cleaned thoroughly, with dust in the corners and signs of incomplete housekeeping.
The room's layout was also inconvenient; the coffee machine was placed too far from the nearest outlet, making it a hassle to use. Lastly, the staff’s response to our complaints was underwhelming. A little more courtesy and effort in addressing guest concerns would have made a big difference.
Unfortunately, this stay did not meet our expectations.