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Capital Hotel

2.0 star property

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Photo gallery for Capital Hotel

Down comforters, desk, laptop workspace, free WiFi
Elevator
Hallway
Lobby sitting area
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
38-26 11th Street, Long Island City, NY, 11101
  • Central Park
    ‪4 min drive‬
  • Grand Central Terminal
    ‪6 min drive‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪22 min drive‬

Room options

View all photos for Single Room, 1 King Bed, Non Smoking

Down comforters, desk, laptop workspace, free WiFi

Single Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 Queen Bed, Non Smoking

Single Room, 1 Queen Bed, Non Smoking | Down comforters, desk, laptop workspace, free WiFi

Single Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed, Non Smoking

Single Room, 1 Queen Bed, Non Smoking | Down comforters, desk, laptop workspace, free WiFi

Single Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking

Down comforters, desk, laptop workspace, free WiFi

Deluxe Double Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed, Non Smoking

Down comforters, desk, laptop workspace, free WiFi

Single Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Down comforters, desk, laptop workspace, free WiFi

Double Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Capital Hotel

Hotel in Queens
A 24-hour front desk and free WiFi in public areas are available at this hotel.
Capital Hotel offers 87 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Wireless Internet access is complimentary.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Destination fee: USD 5 per accommodation, per night
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Capital Hotel Hotel
Capital Hotel Long Island City
Capital Hotel Hotel Long Island City

Capital Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 200 out of 482 reviews
Rating 8 - Good. 133 out of 482 reviews
Rating 6 - Okay. 69 out of 482 reviews
Rating 4 - Poor. 33 out of 482 reviews
Rating 2 - Terrible. 47 out of 482 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Salim

6/10 Okay

Leyla

Liked: Staff & service
Disliked: Amenities
Hotel not so far from Manhattan, close to public transportation but not very welcoming area. Hotel room was convenient, however bathtub was stained, carpet dusty, and the heating system noisy. A kettle and coffee machine in the room would have been perfect!

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Leeanna

Traveled with partner
So, I’ll admit, it could have been worse. We had heard another guest arguing for their money back since they had gotten to their room not ten minutes before to arrive to a room with urine all over the bathroom, bedding filthy, etc. While our room was clean, we can definitely reiterate that it’s for sleeping only. If you’re expecting a nice stay, this is not necessarily the place for you. The towel bar was falling out of the hole, there was missing furniture, the bedding was definitely a little suspicious… and the other furniture that was there was scuffed so bad. Additionally, we have stayed many places and have never experienced a stay where they require you to pay for early check-in, and as much as they required. Not to mention, we paid for early check-in and got probably the worst room in the entire place. We were right next to the desk and the storage room, so that meant we heard people talking (very loudly) until around three in the morning a couple nights, and the storage room door slamming the entire night every night. For the price, it isn’t horrible, but definitely not a nice place.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent value with great transport links into central New York. The staff were friendly and the room clean

10/10 Excellent

SHELDON

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Mathieu

Stayed 1 night in Dec 2022

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay near Manhattan. Economic, clean and comfortable. Really close to the Subway station, you just walk for 5 min. The only thing is the neighborhood at night, a little not safe, that’s was my impression, nothing bad happened to us, but weird people after 10pm.

2/10 Terrible

Apu

Traveled with partner
Liked: Cleanliness, amenities
i think there cheaking system not good its need to be more devolop

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to subway

10/10 Excellent

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are repeat customers staying at this hotel. This is 4th trip. Trip 3 was subpar but decided to give another chance and this trip surpassed expectations.

8/10 Good

Karim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Far from any parking, cant hang a coat in the room; but I felt safe walking and I slept sound, and showered.

4/10 Poor

Monica

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Just terrible
Stayed 1 night in Dec 2022

6/10 Okay

Kimberly

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Helpful staff, room was questionable

We arrived early and inquired about early check-in after being told our room was available. The front desk clerk advised that early check in was a $40 additional charge, but after early morning flights we wanted to freshen up and planned on being out all day without returning so we paid it. The room we were given was a CRIME SCENE-literally! I had to sign my life away (or really my $100 deposit) saying I would lose the deposit if there was ANY damage to the room, though the room we were given had no mirror in the bathroom (just a small shard remained in the frame), the sink was cracked, the towel rack was falling off the wall and the towels were on the floor and on top of the toilet, and the toilet seat which should have been an elongated seat (to fit the toilet) was a small round one. And the icing on the cake was the purple fingerprint dust that was all over the bathroom (walls, light switches, door jam, door, sink). I went down to the front desk and asked how long ago the room had been the scene of a crime. The clerk seemed a bit surprised but stated it had been empty for awhile but was available to be rented and then took copies of the photos we showed her. She was helpful, but wasn’t able to move us into a different room until the next day and would send housekeeping up to do what they could about cleaning up the bathroom. They fixed the towel rack but that was all. I also found “brown” splatters across the wall next to the sink and on the headboard of one of the beds.
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniel Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was very clean and close to some food placed and the Metro

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Donna

Traveled with group
Disliked: Property conditions & facilities

Hotel Stay

There is no parking available. Truck depot across the street has been noisy all night and I got no rest. The area questionable unsafe. Carpet to room 412 should be replaced.
Stayed 1 night in Nov 2022

8/10 Good

ADNAN

Stayed 1 night in Nov 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

You get what you pay for

The room was fine but the walls are very thin. You could hear people in nearby rooms loud and clear. The area around the hotel is somewhat sketchy especially the route from the hotel to the F train.
Stayed 3 nights in Nov 2022

4/10 Poor

Rabin

10/10 Excellent

Betty

Stayed 1 night in Nov 2022

10/10 Excellent

bradley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

The room was clean. Staff was friendly. Happy with the room and would stay here again.
Stayed 3 nights in Nov 2022

2/10 Terrible

Ernesto

Stayed 2 nights in Nov 2022

6/10 Okay

Loretta

Not great

We booked a superior King room. There was nothing superior about this room. It had absolutely (anywhere)no hooks for towels in the bathroom, for coats, for any garment. No closet. The 2nd nightstand and its light were missing. The bathroom light did not work. The space between the bed and the desk was not large enough for our suitcases to pass. No microwave. The TV was practically useless. We were also only given 1 towel. It’s a short walk to the metro but really that’s all it has going for it. I would not recommend this hotel. (Photo with all the lights on)
Stayed 2 nights in Nov 2022

10/10 Excellent

Gail

Liked: Staff & service
Stayed 1 night in Nov 2022