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Casa Azul Hotel Blu JFK

2.5 star property

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Photo gallery for Casa Azul Hotel Blu JFK

Reception
Reception
Front of property
Terrace/patio
Desk, soundproofing, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
$140
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
220-16 jamaica ave, Queens Village, NY, 11428
  • Place, UBS Arena
    ‪13 min walk‬
  • Place, Alley Pond Park
    ‪6 min drive‬
  • Place, Alley Pond Tennis Center
    ‪7 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Single Room

Desk, soundproofing, free WiFi, bed sheets

Deluxe Single Room

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room

Desk, soundproofing, free WiFi, bed sheets

Deluxe Single Room

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, soundproofing, free WiFi, bed sheets

Deluxe Double Room

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Shower, free toiletries, hair dryer, towels

Deluxe Double Room

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room

Desk, soundproofing, free WiFi, bed sheets

Luxury Room

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Desk, soundproofing, free WiFi, bed sheets

Luxury Room

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Single Room

Luxury Single Room | Desk, soundproofing, free WiFi, bed sheets

Luxury Single Room

  • 259 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Azul Hotel Blu JFK

Hotel in Queens
Along with a 24-hour front desk, this hotel has a lobby fireplace and ATM/banking services. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Casa Azul Hotel Blu JFK offers 53 air-conditioned accommodations with hair dryers and complimentary toiletries. 55-inch LED televisions come with Netflix.

Bathrooms include showers. This Queens Village hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Casa Azul Hotel Blu JFK features a vending machine, a fireplace in the lobby, and an ATM. Wireless Internet access is complimentary. Onsite uncovered self parking is complimentary.

Casa Azul Hotel Blu JFK has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Casa Azul Hotel Blu JFK Hotel
Casa Azul Hotel Blu JFK queens village
Casa Azul Hotel Blu JFK Hotel queens village

Casa Azul Hotel Blu JFK Reviews

Reviews

6.8
Rating 10 - Excellent. 561 out of 1758 reviews
Rating 8 - Good. 417 out of 1758 reviews
Rating 6 - Okay. 223 out of 1758 reviews
Rating 4 - Poor. 200 out of 1758 reviews
Rating 2 - Terrible. 357 out of 1758 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donovan

Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Stayed 2 nights in Aug 2025

4/10 Poor

Ebony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room

The linen was filthy it was a dried up booger on the mirror. The bathroom sink was dirty
Stayed 2 nights in Aug 2025

10/10 Excellent

JESSENIA

Stayed 2 nights in Jul 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conv
Stayed 3 nights in Aug 2025

2/10 Terrible

Diane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DON’T STAY HERE… I’ve never experienced anything like it. I left immediately. I couldn’t get out of that place fast enough. It was filthy. Dirty sheets and pillows. Walls were gross. The smell was horrific. They tried to hide the filth with zero lighting. I ran into a guy in the hall looking for his crack pipe he left in unit 117 that morning. He was moved to unit 114. He must live there. There was even dried blood drops on my pillow. I was taking my daughter to a concert at the UBS Arena. Don’t make the same mistake I made. I had to drive home that night. 4 hour ride! Also… Expedia said they couldn’t help me get my money back. With all the pictures I took of this nasty place they basically said… sorry, wish we could help. I’ll never use Expedia again.
Stayed 1 night in Aug 2025

6/10 Okay

Yanly

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kamal

Stayed 1 night in Aug 2025

10/10 Excellent

Kiarah

Stayed 1 night in Aug 2025

10/10 Excellent

Naveen

Stayed 1 night in Aug 2025

2/10 Terrible

Valerie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWFUL & DIRTY

The hotel was terrible. The floors were sticky, the bed linens had cigarette burns on them, the bathroom was dirty and the toilet was unflushed, the room reeked of cigarettes, there were towels with poop lining the hallway of the hotel.
Stayed 1 night in Aug 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Stephani

Just staying for the night was perfect. There were just minor issues in my opinion. The toilet handle was broken, there was pineapple rind in the refrigerator, there was a hair ring in the sink. The service was nice. Very friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmin

-
Stayed 1 night in Aug 2025

6/10 Okay

Kumarie

Stayed 1 night in Aug 2025

2/10 Terrible

Sony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Abhishek

Stayed 2 nights in Aug 2025

2/10 Terrible

Monique

Stayed 3 nights in Aug 2025

2/10 Terrible

Monique

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My party was threatened by the front staff to never return to that hotel and the door didn’t have a lock and they felt unsafe and ended up leaving the same day which we had booked for 4 days. Never again!
Stayed 3 nights in Aug 2025

4/10 Poor

Julius

Stayed 1 night in Aug 2025

2/10 Terrible

Brithany

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Kathy

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Not great. Needs updating and freshening up

The room was not at all ready at check in time. The front desk person was rude about it and told me “it’s no big deal.” There were holes in the sheets and bedspread as well as burn marks. The halls smelled like cigarettes. The perks were that the bed was comfortable and parking was free. It was not as close to UBS arena as advertised so we had to Uber there.
Stayed 1 night in Aug 2025

6/10 Okay

Monique

Interestingly comfortable with caution

After reading the reviews I was apprenhensive about staying. As I walk through the doors the front desk was friendly and check-in was easy. By the time I reached the second level it didn't seem like I was walking through a hotel. It felt like an apartment building.The doors for every room was dirty. I didn't mind the smoke smell since it was on the side for that request. As I got inside I looked around before I went to cleaning things myself. I didn't use their bedding I purchased my own and glad I did as theirs had holes and stains. The lock on the door was the chain that you slide into place. The lock you normally find in a hotel was broken off. The door handle needs to be replaced. They could use a good dusting as well. Ac unit worked that was a plus. The bed was comfortable. It was a one night stay so my experience didn't go beyond just sleeping. The noise level was nonexistent onnmy night of stay.
Stayed 1 night in Aug 2025

2/10 Terrible

sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The description in Expedia is totally misleading. The hotel is terrible. The room was dirty. The door wouldn’t open properly. The staff was rude. Overall a horrible experience. I wasn’t the only one who left and requested a refund. Another family also left the hotel and requested a refund. I contacted Expedia and requested a refund. The Expedia representative advised me to return the key and book in another hotel. I am extremely disappointed with Expedia and the hotel. The information in Expedia is totally misleading. The photos and information don’t present the real situation. The room was disgusting, dirty and unsafe, the door didn’t work properly.
Stayed 1 night in Aug 2025