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Truss Hotel Times Square

4.0 star property

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Photo gallery for Truss Hotel Times Square

Exterior
Fitness facility
Reception
Premium bedding, in-room safe, laptop workspace, soundproofing
Hair dryer, towels, shampoo

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk
$188
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
515 Ninth Avenue, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Broadway
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 1 King Bed

8.8 out of 10
Excellent
(179 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

8.4 out of 10
Very good
(119 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Executive Suite

8.8 out of 10
Excellent
(6 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

8.4 out of 10
Very good
(72 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 348 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Truss Hotel Times Square

4-star hotel in Manhattan
Along with a 24-hour fitness center, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance. Change of towels is available on request.
Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Truss Hotel Times Square features a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This New York hotel also offers concierge services, dry cleaning/laundry services, and express check-out.

Truss Hotel Times Square is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-width doorways

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Reviews

Truss Hotel Times Square Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1435 out of 2992 reviews
Rating 8 - Good. 845 out of 2992 reviews
Rating 6 - Okay. 408 out of 2992 reviews
Rating 4 - Poor. 165 out of 2992 reviews
Rating 2 - Terrible. 139 out of 2992 reviews

Reviews

10/10 Excellent

Bhoj

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Aug 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 6 days. Jessy at front desk is fantastic. Easy check in, great location and walking distance to Times Square. Rooms are clean, gym is good and some nice little places close by for breakfast. We will definitely stay here again! Thank you to Jessy for making our first trip to NYC a great one!
Stayed 6 nights in Aug 2025

8/10 Good

Sergei

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Craig

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Need to

Room was very dark, no proper lighting. And midnight AC tunred off for two days of stay. But hotel is near to all locations.
Stayed 2 nights in Aug 2025

6/10 Okay

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had an OK stay at the Truss Hotel but for the money you can find better. Overall the hotel is looking tired and in need of some TLC and whilst in good proximity to Times Square, had a fair amount of homelessness in close proximity. So the positives:The staff on reception were very welcoming, the room was a good size for new york and the bed were pretty comfortable. The negatives: the rooms are in bed of redecorating, the bathrooms are getting mouldy around the shower with tiles missing, there's no light natural or otherwise it's quite dark and as the room overlooked a restaurant there was a fake leaf wall blocking any view/light and we were unable to open the blind. But worse of all is the noise from the aircon it sounds like your powering the entire building. So you won't get a peaceful nights sleep and you can't switch it off and choose to bake instead.
Stayed 2 nights in Aug 2025

8/10 Good

Grant

Traveled with family
Liked: Staff & service

Overall Positive Experience

Overall this was a good experience, with helpful staff and no problems during the stay. As expected for New York the room was fairly small ( 2 x double beds ) so didn’t leave loads of room for much else, bathroom was a good size. Had a fridge and shelf style desk. TV was a good size with plenty of channels. Beds were comfortable and no complaints here. Would have benefited from a suitcase stand, but due to space this isn’t possible. Few marks and imperfections as you’d expect from wear and tear. Location was ok, but this certainly isn’t the nicest part of Manhattan, with New York’s homeless problem evident around the property. However we did not have any issues but would describe ourselves as street smart. Those less confident might feel vulnerable late at night, and I wouldn’t let this put you off, just be aware if your planning on walking around a lot, also isn’t the closest to a subway station so again be aware of this.
Stayed 3 nights in Aug 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Amenities
The property needs to be updated. The pictures do not match thr actual rooms. There was hair all over the bathroom and i dont have any hair.
Stayed 2 nights in Jul 2025

10/10 Excellent

Janet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly!!
Stayed 1 night in Aug 2025

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. It is close to the MSG, Times Square, Moynihan train hall (Amtrack), and multiple subway stops. Front desk, room service, and maintenance employees were awesome. The roof top access is only for residents, and there is no laundry in the building, but there is one across the road. I still believe it is a good price for the location. I would recommend to stay here if you are looking for an affordable place in a great location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ragan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the ladies at the front desk were very hospitable and helped me a lot with recommendations during my trip
Stayed 7 nights in Aug 2025

8/10 Good

revinder

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
For the price good hotel and located close to popular spots. Very close to Lincoln bridge which unfortunately has a number of homeless located in the area and as a result a strong smell of urine however this is a couple of blocks further down the road. Bathroom had signs of mold from the damp around the shower and both the handheld and rain head shower leaked when in use. During our stay there was also an overnight water outage. Staff were friendly and this wouldn’t stop us staying here again however some of the issues could have been solved easily making it a much nicer stay.
Stayed 7 nights in Aug 2025

10/10 Excellent

Rashida

Stayed 6 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff behind the desk were very helpful and always willing to assist in any way possible. The room was spacious and the air conditioning was great considering how hot it was. While I had booked a room which mentioned a city view, I got a very limited view of the building across the road. The area was good and definitely walkable to all main attractions around Times Square but some areas of the street felt a little unsafe at night around the bus station.
Stayed 5 nights in Aug 2025

8/10 Good

Brittany

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bad location
Stayed 3 nights in Jun 2025

10/10 Excellent

jagdev

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Hotel is good every where is walkable distance. Has laundrette next to hotel which is helpful. Jessy at the reception desk was amazing and really helpful. She went above and beyond to help and assist where she could. 5 stars for Jessy.
Stayed 7 nights in Aug 2025

8/10 Good

Joymalya

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdiel, Kissimmee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy bed and close to everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rashida

Stayed 5 nights in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service
The A/C was functional but would never get colder than 72 degrees. I'm a large man that runs hot. I prefer my rooms to be below 70 degrees for comfort.
Stayed 4 nights in Aug 2025

10/10 Excellent

tim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Khusrav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and friendly it was like interacting with Family, clean rooms, walking distance to Time Square, awesome corner store with healthy options. We will definitely be back ❤️
Stayed 4 nights in Aug 2025

6/10 Okay

Dragan

Liked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

J-P

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Thanks to Jessy and Luz. Parking nearby. Walking distance to Time square. Close to Hell’s Kitchen district for restaurants. Good size room with queen size beds (not many in NYC). Need a little bit of love in the bathroom (paint and mold).
Stayed 5 nights in Aug 2025