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Truss Hotel Times Square

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Truss Hotel Times Square

Rooftop terrace
Business center
Premium bedding, in-room safe, laptop workspace, soundproofing
Reception
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
515 Ninth Avenue, New York, NY, 10018
  • Jacob K. Javits Convention Center
    7 min walk
  • Il Punto Ristorante
    1 min walk
  • 42 St. - Port Authority Bus Terminal Station
    5 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    55 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Suite

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Suite, 1 King Bed

  • 348 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Truss Hotel Times Square

4-star hotel in Manhattan
This smoke-free hotel features a 24-hour fitness center, a rooftop terrace, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This 4-star property offers access to a business center. This New York hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff.

Truss Hotel Times Square is a smoke-free property.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-width doorways

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1045 out of 2178 reviews" "
Rating 8 - Good. 612 out of 2178 reviews" "
Rating 6 - Okay. 303 out of 2178 reviews" "
Rating 4 - Poor. 117 out of 2178 reviews" "
Rating 2 - Terrible. 101 out of 2178 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Nice rooftop space.
Stayed 2 nights in Sep 2024

10/10 Excellent

Zachary

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and rooftop
Stayed 2 nights in Sep 2024

10/10 Excellent

Fraidy

Stayed 1 night in Aug 2024

4/10 Poor

Sadae

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff at the front was the best part.
Stayed 2 nights in Sep 2024

6/10 Okay

Shaun

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andres

Traveled with partner, Traveled with family
Liked: Amenities
Everything
Stayed 3 nights in Sep 2024

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Good area for downtown.
Stayed 2 nights in Sep 2024

10/10 Excellent

Irawati

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
The room was not clean. The shower had mold and loose tiles. The only window to the room opened to a cocktail bar in the building! Not an outside window. How expedia could list this as a 4 star property is beyond comprehension! I blame expedia for this not the hotel, $450/night was an absolute joke. I spend over 50 nights a year in Midtown Manhattan and this was absolutely my worst experience. 2 star hotel at best, then you know what you are getting.
Stayed 1 night in Sep 2024

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in Times Square at a higher price and was not treated as well as we were at Truss!! Rooms were clean and staff exceptional. They are five star and the company should be proud. Jessy was just the finest in the biz as were the other staff we encountered. If this location suits your needs, and you can do without in-room coffee maker, highly recommend! Rooms had both a fridge and microwave. We had quite a walk for our Broadway shows but were well prepared for that and enjoyed being out on our journey. Do a little research before you go to save yourself time on eateries and such. If my room is clean and the staff excellent, that’s all I need! Thanks, All!
Stayed 1 night in Sep 2024

10/10 Excellent

Juvanni

Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Traveled with family
Rooms small & very dark, uncomfortable beds and location isn’t Times Square it is more Hells Kitchen.
Stayed 4 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds comfortable, spacious room, good water pressure, a really lovely rooftop space, staff present at the front desk at all hours, helpful, and a great deal on cost. Will recommend to friends.
Stayed 3 nights in Sep 2024

4/10 Poor

Anastasia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice people!!!, but rooms aren't
Nice staff for sure!!! The only positive for this hotel. A huge bathroom and pretty large room sound like a plus, but I would rather have a MOLD-FREE bathroom. The showerhead had mold and was absolutely ridiculous to use. I was the only one in the family who took a chance and showered (luckily, we went home the next day). The sink and faucet...well, do not wash your face with your eyes closed. Stains and/or footprints were everywhere (walls, doors). They did have a microwave and a fridge, which is unheard of for NYC, but NO coffeemaker, no water. The location isn't the best, but that was my choice, so it's OK. But if you are visiting for the first time and only for a few days, I would not recommend it. It is far from everything except the Hudson Yards. Nice people work there and the beds were clean!
Stayed 1 night in Sep 2024

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness
Very nice stay. Jessie at front desk was great
Stayed 3 nights in Sep 2024

6/10 Okay

Navid

Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Emilio

Stayed 3 nights in Aug 2024

10/10 Excellent

Dorothy

Traveled with group
Liked: Property conditions & facilities, room comfort
Very pleasant staff always willing to answer all our questions. Thought the beds and pillows were very comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great price, great location, great room, great rooftop deck.
Stayed 3 nights in Sep 2024

10/10 Excellent

ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice / friendly staff, always made talk with us and welcomed us in! Room was a good size and convenient area.
Stayed 3 nights in Sep 2024

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located conveniently near a lot of places we wanted to see.
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

An unpretentious hotel with a wonderful roof. Roof is large quiet and has amazing view from this 13th floor loft.
Stayed 4 nights in Sep 2024