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Truss Hotel Times Square

4.0 star property

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Photo gallery for Truss Hotel Times Square

Exterior
Hair dryer, towels
Premium bedding, in-room safe, laptop workspace, soundproofing
Fitness facility
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
515 Ninth Avenue, New York, NY, 10018
  • Times Square
    ‪8 min walk‬
  • Broadway
    ‪10 min walk‬
  • Empire State Building
    ‪17 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Suite

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Suite, 1 King Bed

  • 348 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Truss Hotel Times Square

4-star hotel in Manhattan
Along with a 24-hour fitness center, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance. Change of towels is available on request.
Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Truss Hotel Times Square features a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This New York hotel also offers concierge services, dry cleaning/laundry services, and express check-out.

Truss Hotel Times Square is a smoke-free property.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-width doorways

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1281 out of 2642 reviews
Rating 8 - Good. 735 out of 2642 reviews
Rating 6 - Okay. 356 out of 2642 reviews
Rating 4 - Poor. 150 out of 2642 reviews
Rating 2 - Terrible. 120 out of 2642 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Hector

Traveled with group, Traveled with family
Liked: Staff & service, room comfort

Good for short stays.

I didn’t spend much time in the hotel room. But the hotel did feel a bit outdated and the room felt in overall aging condition. My friends stayed a block away at a Delta by Marriott which felt like a step up from where I was staying. Nonetheless, it was good value.
Stayed 3 nights in Feb 2025

2/10 Terrible

brad

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. Great location and great staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ioanna

Stayed 4 nights in Mar 2025

10/10 Excellent

Shonteral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a nightmare but the front desk receptionist was a delight. She helped us secure a reasonable parking space. She needs a raise, She is so pleasant and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Nafis

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really walkable everywhere, ignore the bad reviews. This was a good stay for us.
Stayed 5 nights in Feb 2025

8/10 Good

Karina G

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and conveniently located. Staff were friendly and helpful. Check-in time is 4pm, though, which is not great. They can store your bags while you wait for your room, but it will set you back $2 per bag. It's not much but guests should not be made to pay for storage, especially when they release the rooms so late in the day.
Stayed 3 nights in Feb 2025

8/10 Good

TONYA

Business traveler
Liked: Property conditions & facilities
Location was excellent for work - a quick 5-7 minute walk to the Javits Centre. Staff were all lovely.
Stayed 4 nights in Feb 2025

8/10 Good

Cristel

Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Stayed 11 nights in Feb 2025

8/10 Good

Douglas, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
So I got the non refundable room so I didn't expect much. The room was fine. The noise wasn't bad at all. Just wish they had somewhere to sit in the room besides the bed. The chair in the room was not made for adults over 5' 4" and 125lbs. I'll would go with an upgraded room next time. Also the rooftop was cool with a good view.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luz in the front desk give us an experience and always helpful! with us. And make my stay unforgettable! Thanks Luz for your help.!!
Stayed 1 night in Mar 2025

10/10 Excellent

Raul, Oranjestad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jean-Rodlin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

I purple

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Anand

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice, basic hotel

For the price, this is a really nice hotel in the heart of NYC, close to public transport. Clean, well maintained and spacious rooms. I will stay here again. This is not a luxury hotel but worked very well for us
Stayed 1 night in Feb 2025

4/10 Poor

Louise

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This is most definitely not a 4* hotel. Rooms were tired and the bathroom just didn’t look clean with black mould around the shower area zero hot water no hot water at all duvets looked stained.
Stayed 4 nights in Feb 2025

10/10 Excellent

carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the boutique feel of the hotel, the amenities and the area it was very walkable and close to many dining and shopping options.
Stayed 2 nights in Feb 2025

4/10 Poor

Clint

Traveled with group
Disliked: Staff & service, property conditions & facilities
Not the best property. Rooms are run down
Stayed 4 nights in Feb 2025

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was very clean, would come back
Stayed 3 nights in Feb 2025

10/10 Excellent

Grecia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, very close to almost everything as a tourist. 10 mins away walking distance to Times Square. Super great service as well, very nice people. Clean Bed, clean everything really. I don’t think there is a better option considering the price and how affordable it is.
Stayed 4 nights in Feb 2025

6/10 Okay

Gretchen

Business traveler
Liked: Staff & service
No frills hotel at a good price between Times Square and Hudson Yards. There is no food or vending machine in the premises though you can ask for a coffee maker at front desk. Staff was helpful.
Stayed 1 night in Feb 2025