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Truss Hotel Times Square

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Truss Hotel Times Square

Rooftop terrace
Reception
Premium bedding, in-room safe, laptop workspace, soundproofing
Business center
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
515 Ninth Avenue, New York, NY, 10018
  • Jacob K. Javits Convention Center
    ‪7 min walk‬
  • Times Square
    ‪9 min walk‬
  • Madison Square Garden
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Suite

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Suite, 1 King Bed

  • 348 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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4.1 out of 5, Very Good, (5020)
The price is $109
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$169 total
includes taxes & fees
Feb 5 - Feb 6
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About this property

Truss Hotel Times Square

4-star hotel in Manhattan
This smoke-free hotel features a 24-hour fitness center, a rooftop terrace, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This 4-star property offers access to a business center. This New York hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff.

Truss Hotel Times Square is a smoke-free property.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-width doorways

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1082 out of 2255 reviews" "
Rating 8 - Good. 630 out of 2255 reviews" "
Rating 6 - Okay. 316 out of 2255 reviews" "
Rating 4 - Poor. 123 out of 2255 reviews" "
Rating 2 - Terrible. 104 out of 2255 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julianna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a simple, very nice hotel! I stayed here during a convention and it was a great space for my friends and I. Staff was extremely nice and super accommodating. There is no fancy bells and whistles in the room (i.e. no hand soap) but it is perfect for a small stay at a great rate. Be aware that is it $2 a bag to leave at the front desk. This is made clear, but is a little disappointing compared to other hotels. My recommendation would be to just arrive and leave on time. Other than this, I had a wonderful stay and would stay again!
Stayed 2 nights in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk employees were fantastic
Stayed 5 nights in Oct 2024

8/10 Good

Jisun

Traveled with family
Liked: Staff & service
Pros: -Great location. -A lot of mid town attractions are walkable. -Excellent front desk service. -Great view from terasse (accessible until mid night) -Comfortable beds -Same day (check in/check out) luggage storage service ($2/bag) -Has a microwave and a mini fridge Cons: -Old & dusty furniture -Could clean better (dusty) -Poor shower maintenance (shower tiles are poorly repaired, looking dirty) -Super poweful water pressure -
Stayed 2 nights in Oct 2024

8/10 Good

Edward

Stayed 4 nights in Oct 2024

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness and helpfulness of the staff was shining brightly! Even after staffing the hotel for an overnight shift, the staff greeted us with smiling faces.
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
We have visited New York 6 times and this hotel has been our favourite so far. Great location inbetween Times Square and Hudson Yards. Convenient having a microwave and fridge for our child in the room. And, most of all, Jessy on reception was a delight! She was so helpful and accommodating.
Stayed 6 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Janine

Liked: Cleanliness
Disliked: Amenities
This room stands out in two significant ways: it was the largest room with the most space I've had in New York with the largest king mattress, and it has the hardest mattress I have ever laid on. Like box spring hard. The chipped foam pillows weren't my jam either but that can be subjective. It's well placed for conventions and city exploration.
Stayed 6 nights in Oct 2024

8/10 Good

Ma Alona

Traveled with group
Property is walking distance to time square. It is also close to subway station.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you’re visiting the Javitts Center. Friendly staff and very convenient to the subway the bus depot, Madison Square Garden and Times Square
Stayed 5 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Kristin

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Great location! Parking garage located just around the corner. Staff very friendly and helpful, especially Carlos, Jessy and Chris S. Awesome rooftop patio with great views.
Stayed 2 nights in Sep 2024

8/10 Good

Roland

Stayed 2 nights in Sep 2024

8/10 Good

Jacinta

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Heather

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Avoid at all cost!! One of the staff was extremely rude and unbelievably unprofessional and the elevator wasn’t working the night that I checked-in. I asked for help with my luggage but they said they couldn’t help me and I ended up carrying it up to the fourth floor via stairs. Location sucks and didn’t feel safe staying there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonardo

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great hotel and central for the areas we visit the most in Hills kitchen and Chelsea. Definitely enjoyed the rooftop access took lots of pictures and they’re pet friendly too. It was a great area to go up and relax and have that New York feeling living lifestyle vibe. The staff is super friendly, especially the two that greeted us when we first arrived. The Truss is a hotel that will be keeping or eye on when we visit New York City.
Stayed 4 nights in Sep 2024

2/10 Terrible

Aminullah

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not available when we get around 3:30
Stayed 1 night in Oct 2024

8/10 Good

Estefania, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in general I can tell why’s the price for The location is amazing and the staff Just the location even when is great feels a bit unsafe tho but I loved my stay there
Stayed 4 nights in Oct 2024

8/10 Good

Lauren

Traveled with group
Liked: Staff & service, property conditions & facilities
Great staff at the front desk for check in and check out process. We did state that we didn't want anyone to come into the room while we were out due to the amount of luggage we had with four of us but they still came in anyways...we were not happy about that. We only stayed two nights and did not need the cleaning.
Stayed 2 nights in Oct 2024

6/10 Okay

robyn, Watertown

Traveled with partner
Liked: Staff & service, amenities
I can't say enough about how friendly and warm the staff is at the The Truss!! They answered any questions we had, gave advise and in general were just very warm. Unfortunately, there were some issues. The only USB plug in the room did not work and the floors needed a good sweep. Niether were trip ruining but it was inconvenient to have to go spend almost $30 for a cellphone charger. Area was ok, some very good resturants and the subway stations were plenty. Parking was literally right around the corner which was awesome!! Area felt safe, we walked to Hudson Yards to do the Edge at night and didn't feel unsafe at all. Overall, we won't be staying at the Truss again but not because of the hotel. We just prefer over by Grand Central/UN area more. Another giant thanks to the staff!! You ladies and gents were great :)
Stayed 3 nights in Sep 2024

6/10 Okay

khin

Disliked: Staff & service
Front desk lady was not nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Stayed 2 nights in Sep 2024

6/10 Okay

ELIZABETH

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jobelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing 💕💕 they're super friendly and helpful
Stayed 1 night in Oct 2024