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citizenM New York Times Square

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
Exterior
Exterior
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
218 West 50th Street, New York, NY, 10019
  • Broadway
    1 min walk
  • Subway
    1 min walk
  • 50 St. Station (Broadway)
    1 min walk
  • New York, NY (LGA-LaGuardia)
    40 min drive

Room options

View all photos for King Room

King Room | View from room

King Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View | Premium bedding, pillowtop beds, in-room safe, desk

King Room - City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is $143
per night
$208 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

citizenM New York Times Square

4-star hotel in Manhattan
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM New York Times Square has designated areas for smoking (fines may apply for smoking in non-smoking areas).

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

citizenM New York Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 943 out of 1323 reviews" "
Rating 8 - Good. 264 out of 1323 reviews" "
Rating 6 - Okay. 64 out of 1323 reviews" "
Rating 4 - Poor. 32 out of 1323 reviews" "
Rating 2 - Terrible. 20 out of 1323 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

China

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 1 night in Sep 2024

8/10 Good

Simone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the smaller side but very convenient to Times Square. The staff was extremely nice and helpful!
Stayed 4 nights in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

brad

Liked: Cleanliness, staff & service, property conditions & facilities
Small room
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 3 nights in Aug 2024

10/10 Excellent

Floyd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the stay
Stayed 3 nights in Sep 2024

6/10 Okay

Carter

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Small rooms and some rude staff members make this a fairly uncomfortable environment.
Stayed 3 nights in Sep 2024

6/10 Okay

Carter

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms are smaller than they look in the pictures. Half the staff was very friendly and the rest pretty smug in a “is this France” kind of way. Housekeeping is great and views are stellar. Very convenient location with lots of bustle. Biggest problems were the lack of comfort in the room and some sour apple staff members.
Stayed 4 nights in Sep 2024

10/10 Excellent

William

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new-ish property in Times Square. Hotel is clean, modern, and fun. Excellent location near everything in Times Square and midtown Manhattan. More of a "self-service" hotel (check in/out in the lobby on a computer, e.g.) but staff are available to help. Hotel has a great rooftop bar that, at 10:00 pm on a Saturday was not very crowded. Will definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general our stay was good however having a double bed that is only accessible from one side is not ideal The room was small but functional
Stayed 7 nights in Sep 2024

10/10 Excellent

Dwaynisha

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the modern look and food and Bar service they provided
Stayed 4 nights in Sep 2024

10/10 Excellent

Rosanna, Avon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite from all the times.
Stayed 3 nights in Sep 2024

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Renee

Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Stayed 5 nights in May 2024

8/10 Good

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

Paola Viveros

Traveled with partner
Super clean and nice specially the bartender Paul very welcoming !
Stayed 5 nights in Sep 2024

10/10 Excellent

Hyoun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Eunjae

Stayed 7 nights in Aug 2024

8/10 Good

Diana

Traveled with family
Liked: Amenities
We love staying at Citizen M hotels! They are so much fun, clean, and well designed. My only complaint about this hotel is it’s getting older so the bathroom glass door creaked, and the blackout roller shade was very loud and had a few holes in it. Just average wear and tear stuff- but still the same awesome hotel, would definitely stay again. Also the bath exhaust fan didn’t work- so you can hear everything out in the room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gurleen

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely go back!
Stayed 3 nights in Sep 2024