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Comfort Inn Manhattan - Midtown West

2.5 star property

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Photo gallery for Comfort Inn Manhattan - Midtown West

Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
View from property
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
548 W 48th Street, New York, NY, 10036
  • Manhattan Cruise Terminal
    ‪11 min walk‬
  • Times Square
    ‪12 min walk‬
  • Broadway
    ‪12 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 157 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds, Non Smoking

  • 175 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 165 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express New York - Manhattan West Side by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.0 out of 5, Very Good, (1763)
The price is $323
per night
$376 total
includes taxes & fees
Apr 17 - Apr 18
Holiday Inn Express New York - Manhattan West Side by IHG

About this property

Comfort Inn Manhattan - Midtown West

Hotel in Manhattan
A 24-hour front desk, express check-out, and a TV in a common area are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a front-desk safe, ATM/banking services, and multilingual staff assistance are onsite.
Comfort Inn Manhattan - Midtown West offers 89 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This New York hotel also offers multilingual staff, express check-out, and a front-desk safe.

Comfort Inn Manhattan - Midtown West is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property

Property is also known as

Comfort Inn Hotel Midtown West
Comfort Inn Midtown West
Midtown West Comfort Inn
Central Park West Comfort Inn
Comfort Inn Central Park West Hotel New York City
Comfort Inn New York City
New York City Comfort Inn
Comfort Inn Midtown West Hotel

Comfort Inn Manhattan - Midtown West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 518 out of 1576 reviews
Rating 8 - Good. 510 out of 1576 reviews
Rating 6 - Okay. 300 out of 1576 reviews
Rating 4 - Poor. 123 out of 1576 reviews
Rating 2 - Terrible. 125 out of 1576 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Cody

Traveled with family and small children, Traveled with family
Small facility. Tiny rooms. No walking space in rooms, not designed for families. Indoor dining very small. Elevator slow and backs up all day with numerous guests using 1 elevator. Staff is friendly, but the rooms are not designed for luggage space
Stayed 3 nights in Dec 2024

8/10 Good

Julian

Stayed 2 nights in Dec 2024

6/10 Okay

Andy

Stayed 1 night in Dec 2024

8/10 Good

Carla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

janne

Traveled with family
I am writing regarding a duplicate charge issue for the stay at your hotel. We stayed in Room 308, and the guests were Betty Lan and Janne Tong. The payment was made separately by each guest, but it appears that my credit card has been charged twice.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seul inconvénient, la réceptionniste demande 100 euros de caution en casch. Lorsque vous etes a pied et fatigué de la journée c est difficile de nous demander cette caution car il faut retourner a 1 km pour trouver un atm.
Stayed 1 night in Dec 2024

6/10 Okay

Melanie

Traveled with family
Liked: Staff & service, amenities
Staff were very accommodating and very friendly. Location was not bad. Don't expect a hot shower which was a major downfall for us. The bed were definitely not queen beds and the room was extremely small.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jillian

Stayed 4 nights in Dec 2024

8/10 Good

Helen

Stayed 4 nights in Nov 2024

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities
No bathtub plug Wifi didn’t really work Room temperature was weird
Stayed 4 nights in Dec 2024

10/10 Excellent

Adriana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice, staff was very helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Julius

Traveled with family
Problems During Our Stay at Comfort Inn-Midtown W.
My wife and I had major problems at Comfort Inn - Midtown West. Problems included: 1. We arrived to find that our room reservation had been canceled. Management made error of canceling the reservation "without giving us the required 24 hr. notice" (notice due on 12/8 at the latest for scheduled 12/9/24 check-in); 2. Restricted taxi access (Loading zone in front of hotel blocked by "double parked" cars); 3. Poorly attended and mediocre breakfast bar; 4. Small, cramped quarters (Lobby and assigned room); 5. Mis-functioning room keys (Constant nuisance with needing to have reset).
Stayed 5 nights in Dec 2024

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I need my receipt.
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not sure why the ratings for this place are low compared to others. The only negative I could say is that the wifi was not good. I had to rely on my phone cellular data. It's a bit of a walk to the main Times Square area (1/2 mile, 10-15 minutes) but overall I thought this was a great place especially for the price.
Stayed 3 nights in Dec 2024

2/10 Terrible

Charles

Traveled with family
Disliked: Staff & service, property conditions & facilities
Smallest rooms I have ever seen in North America. Do not book here
Stayed 5 nights in Dec 2024

10/10 Excellent

jennifer

Traveled with family
Liked: Amenities
I have stayed here a few times already and I’ve never had an issue with staff or rooms . This hotel is perfect location to where me and my daughter want to go and walking distance
Stayed 3 nights in Dec 2024

6/10 Okay

Lisa

Traveled with group
Don't get the room we wanted and had special requested since June. Had 2 people and got 2 towels. Maid took all washcloths and bath mats and didn't replace them. Next day left one washcloth even after we left a note and $10. Housekeeping refilled shampoo and poured it all over the bathtub and left it for us to clean up
Stayed 4 nights in Dec 2024

6/10 Okay

Brian

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Brontay

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Average if you need a cheap(er) hotel in NYC, but general cleanliness could be improved. We found lots of little black hairs in bedding and on towels, the towels needed replacing as they were covered in holes. Also, breakfast isn’t very good, we ended up eating breakfast out most days. Some staff more polite than others.
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very close to the cruise port
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Cleanliness
I stayed here for 3 nights, and for the price, you can't fault it. The room was a good size and very clean, there was an included breakfast, which was fine. Bagels, waffles, fruit, yoghurt, juice, eggs/sausages etc. Housekeeping everyday For me, the only down side was the distance to any public transport. I expected to walk a lot, but staying here added 15mins to any excursion. Would stay here again, as a base it was fine, and as I said, price was half of what you can pay for being closer to Times Square etc.
Stayed 3 nights in Dec 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort inn midtown Manhattan
Great location. 15min walk to Time square. 10min walk nearest subway station. Rooms were decent size & clean. Breakfast included was a huge plus. Waffle maker, Hot Egg, sausage, bagels, toast, coffee. Only downside was my room was at the front of the hotel & the street outside was very noisy in the early hours.
Stayed 4 nights in Dec 2024