See all properties

Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Property amenity
Restaurant
Restaurant
Restaurant
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
320 W 36th St, New York, NY, 10018
  • Madison Square Garden
    ‪5 min walk‬
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Hearald Square)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Broadway)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Broadway)

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Communication, Accessible Tub)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace

Arlo Midtown

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (6002)
The price is $423
per night
$524 total
includes taxes & fees
Apr 16 - Apr 17
Arlo Midtown

About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

4-star hotel in Manhattan
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and concierge services.
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, concierge services, and complimentary newspapers in the lobby.

Crowne Plaza HY36 Midtown Manhattan by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Croatian, English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 29 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1361 out of 1929 reviews
Rating 8 - Good. 402 out of 1929 reviews
Rating 6 - Okay. 102 out of 1929 reviews
Rating 4 - Poor. 30 out of 1929 reviews
Rating 2 - Terrible. 34 out of 1929 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cody

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at this hotel in NYC. We stayed over the busy New Year's Eve holiday. The staff was extremely busy but stayed on point the entire trip. They really make you feel welcome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Larry

Yoni at the front desk is outstanding, with a tremendous future in whatever he chooses… encompasses all the excellent traits to make customers feel welcome and wanted.
Stayed 1 night in Dec 2024

8/10 Good

Brett

Stayed 9 nights in Dec 2024

6/10 Okay

Vishal

Liked: Staff & service
Hotel is located very close to subway and train station. Hardly 5 minutes walk. It is close to Penn station. Staff was super friendly and very accommodating. Hotel has a restaurant and we had pre-paid breakfast coupons for adults. Breakfast served is hot and has many good options. Restaurant main server did not find him kind and was less patience and many mistakes in our order. Otherwise food was 4 out of 5. Hotel walls are thin and can hear next door neighbors. Also, little kid crying next door we can hear as well. Small fridge in the hotel, its compressor was way too loud and noisy as a car motor running. Had to unplug it. Heater did not work. They moved us to another room and still the same issue. Bathroom's are out dated but acceptable. Hotel room size are way too small. we did not even have a space to open 1 full size bag. And hardly any space to keep rest of the 2 small bags. Beds were too soft and not firm. Bed size is full size and not queen. After moving to another room, the noise was reduced and there was some small space where we can open the full size bag. Overall proximity to all attractions is nice, hot breakfast was good, staff was good, very close to train stations and price for the hotel is fair. However it is not a 4 star hotel for me. I will look for other options next time around.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 5 nights in Dec 2024

8/10 Good

Unapologetic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my short stay at this hotel. However some of the electrical ports for the phones need to be repaired. Other than that. Excellent stay!!
Stayed 1 night in Dec 2024

10/10 Excellent

Merlyn, Arlington

Traveled with family
Great hotel and closed to everything.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend!
The hotel and the staff were great. The hotel was convenient to Penn Station and surrounding locales. I will stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Need to improve the breakfast service
The breakfast service was hit or miss, some of the staff did not seem to be motivated to serve in a timely manner.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Yoni, who checked us in, was friendly and helpful-- future hotel CEO? Room was too small, but nice and clean, and had a fridge. Liked the pod coffee in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Pablo

Liked: Cleanliness

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for the price
Nice hotel with a great stsff and an easy walk from Penn station.
Stayed 2 nights in Dec 2024

10/10 Excellent

vlatko

Stayed 3 nights in Sep 2024

8/10 Good

SHERLENE DENISE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a misunderstanding, our week stay was very nice. Our needs were met and housekeeping did an outstanding job in maintaining our room each day. I was a little disappointed because the room did not have a microwave but Rome was not built in a day. Some things take time. I appreciate the kindness that was shown to my daughter and myself. Thank you!
Stayed 5 nights in Dec 2024

10/10 Excellent

CORAZON

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Mayte

Liked: Cleanliness, staff & service
Great location!
Stayed 1 night in Dec 2024

10/10 Excellent

Anh

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and respond quickly to our requests. Perfect location. Clean room and nice view.
Stayed 8 nights in Dec 2024

8/10 Good

isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Maria

Stayed 3 nights in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Carolina Michelle Mendoza

Stayed 4 nights in Dec 2024

10/10 Excellent

Amin

Stayed 4 nights in Dec 2024

10/10 Excellent

Maureen

2 night stay and all went very well. Easy check in and out, clean room with all you need. Will stay there again
Stayed 2 nights in Dec 2024

8/10 Good

shari, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024