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Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property

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Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Experience the vibrant city atmosphere from a unique perspective, with breathtaking views of the bustling skyline and towering skyscrapers.
Enjoy dining in a stylish outdoor setting with tables and chairs surrounded by lush greenery and a glass enclosure offering views of the urban surroundings.
Restaurant
Stunning city views are reflected in the building's sleek, geometric design.
Contemporary space with a seating area featuring two chairs and a small table.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
320 W 36th St, New York, NY, 10018
  • Madison Square Garden
    ‪3 min walk‬
  • Times Square
    ‪8 min walk‬
  • Broadway
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Double Beds (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(14 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Room amenity

Suite, 1 King Bed (Hearald Square)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Room amenity

Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(165 reviews)
  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(176 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Broadway)

Room amenity

Suite, 1 King Bed (Broadway)

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Double Beds (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Room amenity

Standard Room, 1 King Bed (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(30 reviews)
  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

4-star hotel in Manhattan
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and concierge services.
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, concierge services, and complimentary newspapers in the lobby.

Crowne Plaza HY36 Midtown Manhattan by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Croatian, English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 29 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1378 out of 1946 reviews
Rating 8 - Good. 404 out of 1946 reviews
Rating 6 - Okay. 100 out of 1946 reviews
Rating 4 - Poor. 29 out of 1946 reviews
Rating 2 - Terrible. 35 out of 1946 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yingzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay for our first trip to the city. Close enough to everything in Midtown.
Stayed 3 nights in Apr 2025

6/10 Okay

Liangjie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No power in the room after turning lights off at night. Reported to the engineering team, but they could not fix it. No water in the room, everyone needs to get to the level 6 and get into the gym to refill your water bottle, unless you are willing to pay $4 per bottle at the front desk. Location is great tho.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly

Stayed 4 nights in Apr 2025

10/10 Excellent

Zahira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jasneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was wonderful. The staff is so kind and quick to accommodate any of your needs. We had an early flight come in at 8am but were able to get our room right away! The location is also great, 5 minute walk to the subway making it easy to get to uptown or downtown. 10/10, no complaints!
Stayed 4 nights in Apr 2025

10/10 Excellent

Charles, San Francisco

Stayed 5 nights in Feb 2025

2/10 Terrible

Luigi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got to the property they add an extra charge of $29, not fair, very disappointed.
Stayed 1 night in Apr 2025

10/10 Excellent

walter

Stayed 6 nights in Apr 2025

6/10 Okay

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service
Paid circa $1,200 per night (ouch!) for a suite, which had a king and a pull-out sofa. The only thing that made it more than a standard room was the fact it had a second toilet. The mattress on the pull-out sofa was miserable. It was an old coil spring with no padding, so it very literally felt like sleeping on a chain link fence (ouch!). Or imagine sleeping on a box spring. You simply cannot charge a price like that and then provide a sleeping surface like that. On the positive end, the location was very convenient to NYPenn and all of the staff were very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Stayed 6 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Alana

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay and central location

Hotel is located in a convenient location near both Penn station and Port Authority. Lots of restaurants nearby. Staff was friendly, room was a decent size and bed was comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Aris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful (especially Yoni). Hotel was in a good location and close to transport
Stayed 3 nights in Feb 2025

10/10 Excellent

Rahmel

Stayed 2 nights in Mar 2025

10/10 Excellent

PATRICK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the hotel. Great central location with plenty of food options within walking distance. There's a nice burger restaurant and bar attached to the property also. Staff are fantastic and the place is in excellent condition. My only criticism is that I found the double beds to be too small compared to other hotels.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rahman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff. Thank you Yoni, Berney and all of front desk staff. Wish I remembered all names but you guys were amazing!
Stayed 3 nights in Apr 2025

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great. Great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay in New York

I would stay at Crowne Plaza every time I travel to New York. The hotel was centrally located and the staff was friendly and helpful. While I didn’t have time to go to the gym, it looked incredible.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay!
Stayed 3 nights in Feb 2025