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Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel

Property amenity
Point of interest
Restaurant
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
320 W 36th St, New York, NY, 10018
  • Madison Square Garden
    ‪5 min walk‬
  • Macy's
    ‪6 min walk‬
  • Herald Square
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Hearald Square)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Broadway)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Broadway)

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Communication, Accessible Tub)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel

4-star hotel in Manhattan
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and concierge services.
Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel offers 251 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, concierge services, and complimentary newspapers in the lobby.

Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Croatian, English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 29 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel Hotel
Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel New York
Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel Hotel New York

Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1240 out of 1779 reviews" "
Rating 8 - Good. 382 out of 1779 reviews" "
Rating 6 - Okay. 96 out of 1779 reviews" "
Rating 4 - Poor. 29 out of 1779 reviews" "
Rating 2 - Terrible. 32 out of 1779 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ma Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to penn station, friendly staff
Stayed 2 nights in Oct 2024

6/10 Okay

Christine

Stayed 2 nights in Sep 2024

8/10 Good

Christopher John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to Times Sq and Madison Sq Garden.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ilan

Stayed 4 nights in Sep 2024

10/10 Excellent

Glenda

Liked: Property conditions & facilities
Great place
Stayed 5 nights in Oct 2024

8/10 Good

sahar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional. The room was very nice. The hotel is in a nice location in Midtown. I would definitely recommend and will definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service!
Stayed 3 nights in Oct 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and accomodating
Stayed 4 nights in Oct 2024

4/10 Poor

Elizabeth

Stayed 3 nights in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless, warm service and the café next door is really good too. Couldn’t find fault with it at all.
Stayed 3 nights in Oct 2024

10/10 Excellent

Julia, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely. Every staff member was very friendly, professional and polite. The food and staff at the restaurant are also great. The hotel is in midtown, minutes from Times Square. Very convenient, subway stop a block away. I'll gladly stay here on my next trip to NYC. All that said, it is a hotel in midtown in a huge city, with all the challenges like people struggling with homelessness and addiction that come with it. I'm from another big city, so I'm used to it and accept that it comes with the territory. If that's something that will shock you or make you feel unsafe, you might choose another destination.
Stayed 3 nights in Oct 2024

10/10 Excellent

Condra

Stayed 2 nights in Sep 2024

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff quickly addressed our needs. Very friendly staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness
Stayed 4 nights in Jul 2024

8/10 Good

YVONNE

Traveled with partner
Liked: Cleanliness, staff & service
I woke in the morning with some rash on my legs. This may be nothing or it may be bedbugs - I am uncertain. The room and bed appeared to be quite clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hoang Oanh

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very friendly and accommodating The area is close to plenty of food spots, but far enough from 42nd street - if you don't want that chaos. Just a short walk to the A, C and E train
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Oct 2024

10/10 Excellent

Dhavanie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very close to a lot of nice area in Manhattan! But our shower was not working well, however the staff was very helpful and pleasant. Would definitely stay again because of the conveniences in terms of how to get around. It’s close to time square, the edge, the vessel and even Central Park! All nice walking distances.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nina, Kelowna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable beds, and friendly staff. On a quieter street but still close to everything. We enjoyed our stay.
Stayed 6 nights in Oct 2024

8/10 Good

Luis Emilio, Hormigueros

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, very clean and neat. Staff was very helpful. The only downside is the location, is not the best area, nevertheless is very close to MSG and 34th street. Many places to eat and shop. Very close to Macy's.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and great for 1 person looking to explore the city.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, staff was helpful. Great location and close to transit
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
good value for money
Stayed 5 nights in Oct 2024