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JFK Airport

3.5 star property

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In-room safe, desk, laptop workspace, soundproofing
Lobby lounge
In-room safe, desk, laptop workspace, soundproofing
Lobby lounge

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
138-10 135Th Avenue, Jamaica, NY, 11436
  • Resorts World Casino
    ‪6 min drive‬
  • Aqueduct Racetrack
    ‪6 min drive‬
  • St. John's University
    ‪9 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪11 min drive‬

Room options

Similar properties

Exterior

Hampton Inn NY-JFK

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, (2577)
The price is $193
per night
$225 total
includes taxes & fees
Mar 8 - Mar 9
Hampton Inn NY-JFK

About this property

JFK Airport

3.5-star hotel in Queens
A casino, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
JFK Airport offers 335 air-conditioned accommodations with safes and complimentary bottled water. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room full-sized refrigerators/freezers and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Jamaica hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 7 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 3158 square feet (293 square meters) include conference space. This business-friendly hotel also offers a casino, a 24-hour fitness center, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

JFK Airport is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Idlewild Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Idlewild Bar/Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Hindi, Italian, Romanian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (USD 25 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 11:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Idlewild Bar/Lounge
  • Idlewild Restaurant

Things to do

  • 24-hour gym
  • Casino
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3,158 square feet of conference space
  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 18 per person
  • Valet parking fee: USD 25.00 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel JFK Airport City New York
Crowne Plaza JFK Airport New York City
Crowne Plaza JFK Airport New York City Hotel
Crowne Plaza JFK Airport New York City Hotel
Crowne Plaza JFK Hotel
Crowne Plaza JFK
Hotel Crowne Plaza JFK Airport New York City Jamaica
Jamaica Crowne Plaza JFK Airport New York City Hotel
Hotel Crowne Plaza JFK Airport New York City
Crowne Plaza JFK Airport New York City Jamaica
Crowne Plaza Jfk New York City
JFK Airport Hotel
JFK Airport Jamaica
JFK Airport Hotel Jamaica
Crowne Plaza JFK Airport New York City
Crowne Plaza JFK Airport New York City an IHG Hotel

JFK Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 300 out of 1021 reviews
Rating 8 - Good. 225 out of 1021 reviews
Rating 6 - Okay. 198 out of 1021 reviews
Rating 4 - Poor. 144 out of 1021 reviews
Rating 2 - Terrible. 154 out of 1021 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Crisna, BLOOMINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace a quiet for sleep, next day catch another flight
Stayed 1 night in Mar 2023

2/10 Terrible

janetter

Stayed 1 night in Jun 2023

2/10 Terrible

Samantha

Stayed 2 nights in Jun 2023

2/10 Terrible

Cheung, Ma On Shan

Stayed 1 night in Jun 2023

2/10 Terrible

harminder

Stayed 3 nights in Jun 2023

2/10 Terrible

TERRENCE

Stayed 1 night in Jun 2023

2/10 Terrible

Moira

Poor communication
We booked the hotel for our return from a trip, we stayed there the night before we flew and parked my vehicle with them for the week. We received a notification from the hotel about two days prior to the reservation confirming it and advising us how to get their shuttle from the airport. An hour before our flight home I received an email (which I don’t always check) advising us that the hotel was closed and would not be honoring our reservation. No other hotels available for that area for that night. Fortunately we were able to pick up our vehicle, but had a long drive home after a long day of travel. Would have been nice to know it was sold when we booked it.
Stayed 1 night in Jun 2023

2/10 Terrible

BERNARD A

Stayed 2 nights in Jun 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Cindy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Why would this property continue to take reservations knowing they are going through some issues and can't guarantee people have a place to stay
Stayed 1 night in Jun 2023

2/10 Terrible

Raquel

Stayed 1 night in Jun 2023

2/10 Terrible

Omari

Disliked: Cleanliness, staff & service, property conditions & facilities
The entire hotel was bought by a bigger company therefore we had no other place to stay that’s pet friendly within a 20min radius.
Stayed 1 night in Jun 2023

10/10 Excellent

Jo

Stayed 2 nights in Jun 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for staying near JFK airport. Utilitarian stay. Limited options in the neighborhood for eating. If you want to take the public transportation into New York City, you must return to the airport on the shuttle.
Stayed 1 night in Jun 2023

6/10 Okay

Rose

Stayed 3 nights in Jun 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Poor Poor visit!!!!!!
Very very disappointed!!! Starting with one of the three elevators didn't work for 2 of the 3 days we were there. Both Friday and Saturday we requested then to fix our K cup coffee machine in room 407. Nobody...nobody came either day to repair or replace the machine!!! On Friday we had our do not disturb sign on the door until about 11 in the morning. When we left we flipped it around so they would clean our room . We returned around 4 and the room wasn't cleaned. So my wife did some basic cleaning. About 430 ish they knocked our our door to clean it. We told them we wanted it cleaned before we returned. Then the supervisor showed up and my wife told them what happened. They admitted they saw the please clean sign and forgot. I feel like you ripped us off for the amount you charged us. You should give us one night for free considering the poor service your provided. Bob
Stayed 3 nights in Jun 2023

2/10 Terrible

Ryan, Newfoundland

Traveled with family
Disliked: Staff & service
The parking situation is an absolute joke. No washcloths. Had to hunt them down. No coffee given for coffee machine. Again had to hunt down. Will never stay here again.
Stayed 2 nights in Jun 2023

8/10 Good

Bridget, London

Liked: Staff & service, property conditions & facilities
Room was clean and tidy (apart from rubbish bin which still had rubbish in it). Room smelt a bit of jeyes fluid too / but then knew it was clean! But I was just staying for a few hours before my early flight - so it was good for the purpose. Staff all very friendly and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2023

4/10 Poor

Jerry

Disliked: Cleanliness, property conditions & facilities
Boo
Stayed 2 nights in Jun 2023

8/10 Good

Avrom

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

TOYE

Stayed 1 night in Jun 2023

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, staff & service
The staff were extremely rude & unhelpful on multiple occasions.
Stayed 1 night in Jun 2023

2/10 Terrible

BEANNA

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointing
Properly needs updating and repairs - very disappointing for a crowne plaza. The staff everywhere were excellent
Stayed 1 night in Jun 2023