voco Times Square South New York by IHG

3.5 star property

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Photo gallery for voco Times Square South New York by IHG

Premium bedding, pillowtop beds, in-room safe, desk
Point of interest
Breakfast, lunch and dinner served
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
343 West 36th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪10 min walk‬
  • Broadway
    ‪11 min walk‬

Room options

Premium Room, 2 Double Beds, City View

  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Hearing Accessible

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Mobility Accessible (Transfer Shower)

  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed, City View

  • 220 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed, City View

  • 220 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

voco Times Square South New York by IHG

3.5-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Wired internet in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space.
Voco Times Square South New York by IHG offers 224 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wired Internet access. Event facilities measuring 437 square feet (41 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Voco Times Square South New York by IHG is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Finches Den - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Offsite parking available (USD 50 per day)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Finches Den

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 437 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 35 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per stay
  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 per person
  • Nearby parking fee: USD 50 per day (1640 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The children's breakfast fee applies to children age 8 and older.

Property is also known as

Hotel Central Times Square
Voco Times Square York By Ihg
Voco Times Square South An IHG Hotel
voco Times Square South New York by IHG Hotel
voco Times Square South New York an IHG Hotel
voco Times Square South New York by IHG New York
voco Hotel Central Times Square South an IHG Hotel
voco Times Square South New York by IHG Hotel New York
DoubleTree by Hilton Hotel New York Times Square South

voco Times Square South New York by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 663 out of 1245 reviews
Rating 8 - Good. 381 out of 1245 reviews
Rating 6 - Okay. 122 out of 1245 reviews
Rating 4 - Poor. 40 out of 1245 reviews
Rating 2 - Terrible. 39 out of 1245 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kirenia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

DONALD

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great I had loud neighbor hotel was great location was good
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Nov 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and amazing staff!
I booked this hotel based on other reviews on how great the staff and overall good experience other guests had while they stayed at the voco hotel Times Square, and I will happily say that the other reviews were spot on! Everyone who worked at this hotel was professional, courteous , smiling and above all happy to help when needed. I recommend to anyone who asks that this is a great place to stay. (And I’m not a typical person who leaves reviews;))
Stayed 3 nights in Dec 2024

10/10 Excellent

Beau

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here
Stayed 3 nights in Dec 2024

8/10 Good

Danelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and located near everything. The rooms are very small though!
Stayed 3 nights in Dec 2024

8/10 Good

Steven

Stayed 5 nights in Nov 2024

10/10 Excellent

Yomary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2024

8/10 Good

Lynne

Business traveler
Stayed 2 nights in Dec 2024

4/10 Poor

Brianna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The breakfast is a mess and takes forever to get
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan I.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located near metro stations and a short distance to Times Square. Many places to eat around the area. Excellent location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just off the beaten track, meaning that it was a quieter street, which was nice. Very clean and comfortable hotel, the lifts were a bit random, but overall the lift delays did not cause any major issues. New York(Manhattan) itself is not as clean as it used to be sadly, which is no slight on this hotel or others, but the legalisation of cannabis(in 2021) ensures there is always a strong smell in the air, and this unfortunately adds to the dirty feel of the city.
Stayed 4 nights in Nov 2024

8/10 Good

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good solution close to the main business areas and attractions. It is on the edge of the most beautiful area and has good security and privacy between the rooms. Something at a good price, simple and of good quality for the big city

4/10 Poor

Stephen

Traveled with partner
Disliked: Property conditions & facilities
Old run down property. First 2 nights I only had cold water to shower in. Was told hot water was not possible so shifted me to new room on 14th floor. Major lift isses. They only have 2 lift and one was regularly out of service. On 3 occasions had to walk down 14 stories as the 1 working lift couldn't/wouldn't stop on level 14. In both rooms the safe also didnt work. The so called fitness centre is comprised on a couple of treadmills and a broken cable station.Overall very poor.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Denaesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Stacy

Traveled with family
Comfy beds, helpful staff!
Stayed 3 nights in Nov 2024

6/10 Okay

Christie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room was extremely small for a family of 4. Going forward I would definitely look for a larger room or a suite. The elevator and other areas of the hotel were a bit worn. The staff were all extremely helpful though.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dennis

Stayed 2 nights in Nov 2024

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfy bed, friendly staff, no complaints. Would definitely recommend and book again!
Stayed 4 nights in Nov 2024

10/10 Excellent

Dilru, Katy

Stayed 1 night in Oct 2024

6/10 Okay

Shahram

Liked: Cleanliness
Small rooms and bathrooms, busy elevators, not a nice and large seating lobby!
Stayed 4 nights in Nov 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024