voco Times Square South New York, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Times Square South New York, an IHG Hotel

Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Point of interest
Breakfast, lunch and dinner served

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry

Explore the area

Map
343 West 36th Street, New York, NY, 10018
  • Madison Square Garden
    6 min walk
  • Macy's
    7 min walk
  • Herald Square
    9 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    55 min drive

Room options

Premium Room, 2 Double Beds, City View

  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed (Communications)

  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible (Communications, Roll-In Shower)

  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Room, 1 Double Bed, Accessible (Mobility, Accessible Tub)

  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed, City View

  • 220 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed, City View

  • 220 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

voco Times Square South New York, an IHG Hotel

3.5-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Wired internet in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space.
Voco Times Square South New York, an IHG Hotel offers 224 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wired Internet access. Event facilities measuring 437 square feet (41 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Voco Times Square South New York, an IHG Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Finches Den - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Offsite parking available (USD 50 per day)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Finches Den

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 437 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 35 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per stay
  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 per person
  • Nearby parking fee: USD 50 per day (1640 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The children's breakfast fee applies to children age 8 and older.

Property is also known as

Hotel Central Times Square
Voco Times Square York, An Ihg
Voco Times Square South An IHG Hotel
voco Times Square South New York an IHG Hotel
voco Hotel Central Times Square South an IHG Hotel
voco Times Square South New York, an IHG Hotel Hotel
DoubleTree by Hilton Hotel New York Times Square South
voco Times Square South New York, an IHG Hotel New York
voco Times Square South New York, an IHG Hotel Hotel New York

voco Times Square South New York, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1153 reviews" "
Rating 8 - Good. 360 out of 1153 reviews" "
Rating 6 - Okay. 119 out of 1153 reviews" "
Rating 4 - Poor. 40 out of 1153 reviews" "
Rating 2 - Terrible. 37 out of 1153 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dayane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel, it was nice and clean but the only thing that I didn’t like was the elevator. It takes so long just for the elevator to get to your floor no matter what floor you were in.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities
Stayed 14 nights in Aug 2024

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Property conditions & facilities
Elevators keep breaking- I had to take the stairs to my room in the 20th floor- when leaving I had to use then elevator- I had to wait 45 minutes
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought this hotel was close to everything I wanted to do on my first NYC trip. I knew rooms would be small, I am usually not picky with hotels, as it’s just a place to sleep at night - however, the elevator was a little slow and would open and shut a handful of times sometimes before closing and taking you to your floor.
Stayed 3 nights in Aug 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Natasha C

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was disappointed in the fact that I had to pay a resort fee when there was no pool in the hotel wasn’t giving resort vibes at all! Definitely overpriced. The elevator kept breaking down and we were on the fifth floor, so as you can imagine it was a lot. At one point, we had one elevator working, but it was also very tiny, and we found ourselves elevator with too many people at multiple occasions. One of the lamps in my room also wasn’t working and when we called about it, it was actually an electrical problem so we had to enjoy our stay with minimal lighting. However, The room was very clean and it was a very convenient area and I found it easy to get to all my destinations from the location.
Stayed 2 nights in Jul 2024

6/10 Okay

jonathan

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Ehhhhh
Close to Times Square and train stations. But the room is quite small and seems outdated. The aircon was right next to my bed so my legs were frozen but if you turned it off it would be too hot. These resort fees are something they made up. It doesn’t reflect what you supposedly pay for… Slow elevators only 2 for a 26 floor hotel. I’d give it 2.5 stars for quality but with 4 star prices.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Javits for work
Stayed 3 nights in Aug 2024

10/10 Excellent

Cristiana

Stayed 4 nights in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always friendly and helped whenever I had questions . The kids and I really enjoyed the ba k patio and the games they had for them to play . They made getting to the Statue of Liberty easy and to the airport as well .
Stayed 6 nights in Jul 2024

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe staying at this hotel with my two kids. Super close to Times Square and Penn Station. Would absolutely recommend! Staff was friendly and accommodating. Hotel was cute and clean.
Stayed 2 nights in Jul 2024

4/10 Poor

Yolanda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our bed had blood stains on the sheets and stains on the pillows
Stayed 4 nights in Jul 2024

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby staff were very friendly and helpful
Stayed 4 nights in Jun 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and stylish, but long waits for the elevator.
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, easy check in, friendly staff. Bar on site for a quick drink.
Stayed 1 night in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with excellent staff
Stayed 2 nights in Jul 2024

8/10 Good

Laurian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. It was however time consuming to wait for lifts in the morning having stairs as an option to get to and from our room would have been appreciated. The breakfast was very good and the staff helpful and friendly
Stayed 3 nights in Jul 2024

8/10 Good

Nicola

Stayed 3 nights in Jul 2024

6/10 Okay

Emma

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
OK for 2 nights
It was fine. There were a few issues (coffee machine in lobby didn't work, streaming to TV didn't work, room wasn't ready at check-in). Expedia tried to help by offering a voucher for free drinks but the bartender was so nasty it put me off.
Stayed 2 nights in Jul 2024

4/10 Poor

Ahema

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I concerns is I hear too many noises to be in a 24th floor other than that was a great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel great location, Steph was amazing. The only problem is my bathroom door wouldn't stay open so I had to block it open because I don't like the bathroom door being shut but that's my own issue. But nice hotel convenient as I said no frills but it was lovely and it was in a great location for a great price
Stayed 5 nights in Jun 2024