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voco Times Square South New York by IHG

3.5 star property

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Photo gallery for voco Times Square South New York by IHG

Exterior
Property amenity
Point of interest
Exterior
Premium Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
343 West 36th Street, New York, NY, 10018
  • Madison Square Garden
    ‪3 min walk‬
  • Times Square
    ‪8 min walk‬
  • Broadway
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds, City View

  • City view
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Hearing Accessible

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible (Communications, Roll-In Shower)

Room amenity

Room, 1 Double Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible (Transfer Shower)

Room amenity

Standard Room, 1 Double Bed, Mobility Accessible (Transfer Shower)

  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

Room amenity

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Double Bed, City View

  • City view
  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

  • City view
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

voco Times Square South New York by IHG

3.5-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Wired internet in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space.
Voco Times Square South New York by IHG offers 224 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wired Internet access. Event facilities measuring 437 square feet (41 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Voco Times Square South New York by IHG is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 7 and younger eat free breakfast.
Finches Den Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Offsite parking available (USD 50 per day)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Finches Den Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 437 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 35 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children aged 7 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per stay
  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 per person
  • Nearby parking fee: USD 50 per day (1640 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Central Times Square
Voco Times Square York By Ihg
Voco Times Square South An IHG Hotel
voco Times Square South New York by IHG Hotel
voco Times Square South New York an IHG Hotel
voco Times Square South New York by IHG New York
voco Hotel Central Times Square South an IHG Hotel
voco Times Square South New York by IHG Hotel New York
DoubleTree by Hilton Hotel New York Times Square South

voco Times Square South New York by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 654 out of 1219 reviews
Rating 8 - Good. 369 out of 1219 reviews
Rating 6 - Okay. 124 out of 1219 reviews
Rating 4 - Poor. 38 out of 1219 reviews
Rating 2 - Terrible. 34 out of 1219 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay if going to a Madison Square Garden Event.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer, NAUGATUCK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took our teenagers here for a winter trip to the city. This hotel was clean and nice , walkable to Broadway and time square!
Stayed 1 night in Jan 2025

2/10 Terrible

Erika

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

The hotel has artificial endocrine disruptive scents diffusing throughout the hotel. Makes your eyes & throat burn & head hurt. I left with a horrific migraine from all the awful smell everywhere! All of our eyes and faces are swollen, just awful!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Asia

Stayed 3 nights in Jan 2025

10/10 Excellent

Lamon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a great time! Parking was around the corner,but the transaction was on point with no problems both dropping off and picking up the car. Staff was excellent with everything!!!! Definitely want to stay there again when we visit again!!
Stayed 1 night in Jan 2025

10/10 Excellent

Dico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great City Stay

The staff were all great. Michael, at reception, and the breakfast staff were all exceptional. One bar man ignored us and took a long time to serve us. Only saw him one day. Room lacked storage. Bathroom heater didn't work. Aircon noisy and also random on when it would come on. Limited seating for breakfast but the food was great. Location is perfect and only 2 blocks from Penn Station.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived at NYC in the morning and requested for early checked in. When I arrived the hotel it was little early but they accommodated me an earliest available room. It saved me whole a lot and I appreciate it so much! Location was so convenient and everything was just perfect!
Stayed 1 night in Jan 2025

10/10 Excellent

Julyssette

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it was close to all attractions and the staff was very friendly especially Mariana and Jessie
Stayed 4 nights in Jan 2025

8/10 Good

Francesca

Business traveler
Liked: Cleanliness, staff & service
The rooms were pretty basic, and the heating/air conditioning is very loud. I had to wear earplugs to sleep. Bathroom fan is super loud too. But staff was amazing and it’s clean and convenient for a few nights!
Stayed 3 nights in Jan 2025

10/10 Excellent

Claribell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff! So helpful and kind!
Stayed 3 nights in Jan 2025

10/10 Excellent

Chao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay! Staff is very friendly!
Stayed 1 night in Jan 2025

10/10 Excellent

Manosh

Stayed 1 night in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
My choice when I visit NYC.
Stayed 1 night in Jan 2025

8/10 Good

Luis

Stayed 2 nights in Jan 2025

10/10 Excellent

Zhane

Stayed 3 nights in Jan 2025

10/10 Excellent

Isaias

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple elegant
Stayed 1 night in Jan 2025

10/10 Excellent

Zeinab

Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was within walking distance of Times Square and a lot of other attractions! I would stay here again! Very clean and well kept and all the staff we interacted with were very friendly!
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel stay

The rooms are clean and new but the smallest I've ever been in. For the price, one might expect a little more room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel walking distance about .4 miles from the Javits. Staff was very accomodating. Enjoyed the refillable water stations and the refillable bottles they provided. Rooms are smallish, but that's NYC.
Stayed 4 nights in Jan 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025