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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Penthouse, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
Hypo-allergenic bedding, in-room safe, blackout drapes
Suite, 1 King Bed, Non Smoking | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
128 West 29th Street, New York, NY, 10001
  • 5th Avenue
    ‪5 min walk‬
  • Madison Square Garden
    ‪6 min walk‬
  • Macy's
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪39 min drive‬

Room options

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout drapes

King - Empire State Building View No Smk

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

2 Double Beds Empire State Building View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard King - Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard 2 Double Beds - Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Garden Inn New York/Manhattan-Chelsea

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, (2546)
The price is $261
per night
$303 total
includes taxes & fees
Mar 8 - Mar 9
Hilton Garden Inn New York/Manhattan-Chelsea

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, concierge services, and dry cleaning.
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and limo/town car service.

Wireless Internet access is complimentary. This New York hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

DoubleTree by Hilton Hotel New York City - Chelsea is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
DoubleTree by Hilton Hotel New York City - Chelsea has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 to 25 for adults and USD 18 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 18 to 25 for adults, and USD 18 to 25 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 627 out of 1529 reviews
Rating 8 - Good. 413 out of 1529 reviews
Rating 6 - Okay. 280 out of 1529 reviews
Rating 4 - Poor. 119 out of 1529 reviews
Rating 2 - Terrible. 90 out of 1529 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Problems
Only 2 elevators and one was broken. Takes 30 minutes to be able to get in the elevator unless you want to take a 40lbs bag down/up 14 flights of stairs.
Stayed 3 nights in Nov 2024

8/10 Good

Shaibi

Stayed 1 night in Nov 2024

8/10 Good

LUCIAN, BELLMORE

Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for helping me celebrate my birthday!
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Nicholas

Stayed 2 nights in Nov 2024

2/10 Terrible

guadalupe

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel stay
One of the 2 elevators did not work. Long wait times to go to the room a d back down. Had to use stairs (7 floors). You could hear all the loud noise at 4am to about 5 am and everyone in the hallway as if the door was open. All they did was give me late check out. We shouldve been given some kind of credit. We pay so much for the hotel and not be able to relax sleep in or even take the elevator. That is ridiculous.
Stayed 3 nights in Nov 2024

6/10 Okay

Karine

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

John

Great location that is why it costs so much. It isn’t the decor or hotel features it is location. One small working lift for a 27 floor hotel drove all guests nuts.
Stayed 5 nights in Nov 2024

10/10 Excellent

Miguel

Liked: Staff & service
The staff is nice, its not the newest hotel and it is a little out dated but the rates and location are good parking across the street.
Stayed 1 night in Nov 2024

10/10 Excellent

Ludmila

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Alexia

Stayed 1 night in Oct 2024

8/10 Good

Tisuleko

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2024

10/10 Excellent

Miriam, Lena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! We were given warm cookies at check in, walkable distance to all the important places. Great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bryan at check in was great. He got us a room as soon as we arrived and the cookies and water were a nice touch. The only major negative was that the elevator was broken leaving g only one small elevator for the entire hotel. They had no idea when it would get fixed so we had to climb to the sixth floor and down each time.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities
Stayed 2 nights in Oct 2024

6/10 Okay

Ryan

Traveled with group
Disliked: Property conditions & facilities
Room was not ready for check-in well past 3pm; room had no mini fridge, and could have been cleaned better (long hairs in the shower, general mustiness). One of 2 elevators was out of order and seems like I have been so for a while
Stayed 1 night in Nov 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities
Elevator was broken marathon weekend, really inconvenient
Stayed 2 nights in Nov 2024

6/10 Okay

Rachel

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Daniel E

Stayed 3 nights in Sep 2024

10/10 Excellent

ricardo jose castro

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Love the location.
Stayed 3 nights in Oct 2024

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

vasha

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was really kind and hospitable. The penthouse suite was amazing views were unmatched. But being on the 27th floor, 1 of the elevators was down all of our trip. This led to extensive waiting times, claustophobic encounters and there was also a point in time where both elevators stopped and we had to use the stairs for 27 floors!!! Breakfast is basic no variety
Stayed 5 nights in Oct 2024