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DoubleTree by Hilton New York Times Square West

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Lobby
Terrace/patio
Reception
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet friendly
  • Gym

Explore the area

Map
350 W 40th St, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Broadway
    ‪8 min walk‬
  • Jacob K. Javits Convention Center
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Non Smoking, City View

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 246 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Non Smoking, City View

  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • 219 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, River View, Corner

  • 246 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

DoubleTree by Hilton New York Times Square West

4-star hotel in Manhattan
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. Event facilities measuring 900 square feet (84 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Parking is available onsite for a surcharge.

DoubleTree by Hilton New York Times Square West is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Tranzit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar-UNDER RENOVATION - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Secured self parking on site (USD 70 per day)
  • Secured valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 24.95 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • High Bar-UNDER RENOVATION
  • Tranzit

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 21 2024 to February 1 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 24.95 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Secured self parking fee: USD 70 per day
  • Secured valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 636 out of 1736 reviews" "
Rating 8 - Good. 398 out of 1736 reviews" "
Rating 6 - Okay. 324 out of 1736 reviews" "
Rating 4 - Poor. 170 out of 1736 reviews" "
Rating 2 - Terrible. 208 out of 1736 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 3 nights in Oct 2024

4/10 Poor

Brendon

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Reza

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. The location was good. Reception was helpful. Rooms were clean and Cookies awesome.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

EDGAR, SAN FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Walkable. Clean. Overall, hotel nice, room 209, small, no view, need better maintenance of room, ice machine out on 2nd floor.
Stayed 3 nights in Oct 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Easy. Friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Stayed 4 nights in Oct 2024

10/10 Excellent

Homero

Stayed 1 night in Oct 2024

2/10 Terrible

Peter

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Navneet

Stayed 7 nights in Oct 2024

6/10 Okay

Denise

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Brenda

Stayed 3 nights in Oct 2024

8/10 Good

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities
Close to subway and times square
Stayed 4 nights in Oct 2024

4/10 Poor

Mark

Stayed 2 nights in Oct 2024

6/10 Okay

Kyrstie

Traveled with partner
Liked: Cleanliness, staff & service
Front desk staff were very unprofessional, the main light in our room was broken so the entire room was very dimly lit.
Stayed 1 night in Oct 2024

8/10 Good

Joann

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location was great to go the plays. The room was small and the bathroom was very small! The buffet was limited and not great! Rooms were clean. Staff were helpful. Due to the location, there were many tour groups there all the time!
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2024

6/10 Okay

Genaro Rodriguez

Stayed 4 nights in Oct 2024

4/10 Poor

Shavonn

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is great as well as the staff. Our fb and internet was not working and though the next day said we could change rooms it was an inconvenience for my work and meetings.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.

8/10 Good

christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
short distance from time square and to Pier for night cruise
Stayed 3 nights in Oct 2024

4/10 Poor

Sharon

Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Abigale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It’s stylish and comfort. I love the decor at the restaurant and throughout the hotel especially the room was basic but comfortable for our travel needs. Staff is friendly and patient. The best part it’s located in the middle of the areas to explore NYC walking distance to the public transportation and nearby shops and restaurants etc. I love the complimentary cookies too. The only downside is that we were looking forward to the rooftop bar but it was closed for remodeling. I will still recommend people to check this place out.
Stayed 2 nights in Oct 2024