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Dream Downtown, by Hyatt

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dream Downtown, by Hyatt

Lobby
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Bar (on property)
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Pet friendly
    Pet friendly

Explore the area

Map
355 W 16th St, New York, NY, 10011
  • Chelsea Market
    3 min walk
  • The High Line Park
    4 min walk
  • Chelsea Piers
    7 min walk
  • New York, NY (LGA-LaGuardia)
    30 min drive

Room options

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Platinum)

Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Platinum)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Designer toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Standard High Line

Pet friendly
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1266)
The price is $1,229
per night
$1,454 total
includes taxes & fees
Dec 7 - Dec 8
The Standard High Line

About this property

Dream Downtown, by Hyatt

4.5-star hotel in Manhattan
This smoke-free hotel features a restaurant, a nightclub, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Dream Downtown, by Hyatt offers 314 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Dream Downtown, by Hyatt features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This luxury hotel also offers a nightclub, a rooftop terrace, and multilingual staff. Parking is available onsite for a surcharge.

Dream Downtown, by Hyatt is a smoke-free property.

Dream Downtown, by Hyatt has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 60 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.38 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 60 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to September 11
Pool access available from 11:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Dream Downtown, by Hyatt Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 558 out of 1265 reviews" "
Rating 8 - Good. 243 out of 1265 reviews" "
Rating 6 - Okay. 195 out of 1265 reviews" "
Rating 4 - Poor. 136 out of 1265 reviews" "
Rating 2 - Terrible. 133 out of 1265 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

ASTGHIK

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Chanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jayson

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They really need a microwave in the rooms and the bathroom literally was running non stop. Thank god the New York sounds washed it out
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Party Central Hotel in Chelseae
My mistake booking Friday and Saturday instead of Saturday and Sunday almost ruined my trip. The hotel was able to add the next night and it was the best hotel experience in NYC I've ever had.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Beautiful property and great stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

4/10 Poor

Kayla

Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

6/10 Okay

Hae

N
Stayed 4 nights in Aug 2024

4/10 Poor

carolin

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overrated and over priced. The lobby had a terrible smell. The restaurant by the pool has menus that are barely readable, the food mediocre and the pricing is unexplainably expensive. Not to mention that even if you stay here there’s a $155 charge for 1 pool chair per person (crazy). The rooms are very small. Beds have our back hurting because they were so uncomfortable . However, The staff were really nice. Front desk, the guy attending the pool and the guy who opens the heavy door to go to the pool were all very helpful and nice when asked questions. PhD club a drink is $25 , full of 21year olds who can’t hold their liquor. Overall an experience, wouldn’t stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Did not like the lights system in the room.
Stayed 4 nights in Aug 2024

8/10 Good

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Erica

DayCation ..
I booked my daycation at the Dream (I’m a fellow NY’er) to have some ME time away from my five fur babies for the day/night. I arrived early prior to check in time so that I could enjoy the pool area. I wasn’t aware that the pool loungers are available at a fee for $150, but I payed for it anyway. While relaxing by the pool a I enjoyed lunch and drinks, the waitresses were very attentive and super friendly. I worked my way to the reception at 2:45 to check in, proceeded to drop my bags off in the room (706). I wasn’t impressed by the room at all, seemed a bit dated. TV/cable was not working. Maintenance promptly came to fix, turns out it still wasn’t working. I packed my bag (a little aggravated) and headed down to the reception where the gentleman at reception was waiting for me with a new key/room on the 11th floor. The room was much bigger and prettier and everything worked. So i was happy. The staff at the Dream was great! I’m grateful it worked out.
Room on the 7th floor
Room on the 7th floor
Room on the 7th floor
New Room - 11th floor
Stayed 1 night in Aug 2024

6/10 Okay

Sheylah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that you have to pay for chairs around the pool area. I did not this and had to fork an additional 160. Dollars. What's the point of saving for the room when you get hit with additional costs.
Stayed 2 nights in Aug 2024

8/10 Good

Salina

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Cooper

Traveled with group
Disliked: Cleanliness
It was extremely difficult to get any sleep because there was incredibly loud music going all night until 4 am. Definitely not going to stay at this hotel again.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally my 2nd home…
Stayed 1 night in Aug 2024

8/10 Good

Nerketa

Stayed 4 nights in Aug 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Veinmann, East Elmhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jackie Madge, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will love to come back, one of my favorite hotels in the city!
Stayed 4 nights in Aug 2024

10/10 Excellent

natalie

Stayed 1 night in Aug 2024

10/10 Excellent

Callie

Liked: Cleanliness
Stayed 4 nights in Jul 2024