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Element New York Times Square West

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Element New York Times Square West

Rooftop terrace
Interior
Traditional Room, 1 King Bed | 1 bedroom, pillowtop beds, in-room safe, desk
1 bedroom, pillowtop beds, in-room safe, desk
1 bedroom, pillowtop beds, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Gym
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
311 West 39th Street, New York, NY, 10018
  • Times Square
    6 min walk
  • The Joyce Public House
    1 min walk
  • 42 St. - Port Authority Bus Terminal Station
    2 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    57 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Fitness facility

Deluxe Room, 1 King Bed, City View

  • 305 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Fitness facility

Traditional Room, 1 King Bed

  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom

  • 533.7 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, City View

  • 385 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | 1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Fitness facility

Traditional Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Lobby

Suite, 1 Bedroom, City View

  • 522 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hyatt Place New York City/Times Square

Breakfast included
Pet friendly
Free WiFi
Restaurant
4.1 out of 5, Very Good, (1955)
The price is $139
per night
$163 total
includes taxes & fees
Jan 6 - Jan 7
Hyatt Place New York City/Times Square

About this property

Element New York Times Square West

3-star New York hotel, connected to the convention center in Manhattan
Along with a 24-hour fitness center, this smoke-free hotel has a rooftop terrace and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and free use of bicycles are onsite. Weekly housekeeping is available.
Element New York Times Square West offers 411 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Guests under 16 years old are not allowed in the fitness facility.

Element New York Times Square West features a 24-hour fitness center and complimentary bicycles. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a rooftop terrace, coffee/tea in a common area, and laundry facilities.

Element New York Times Square West is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 72 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 72 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Element New York Times Square West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 959 out of 2105 reviews" "
Rating 8 - Good. 657 out of 2105 reviews" "
Rating 6 - Okay. 283 out of 2105 reviews" "
Rating 4 - Poor. 105 out of 2105 reviews" "
Rating 2 - Terrible. 101 out of 2105 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

jennifer

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Takehiko

Stayed 5 nights in Aug 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was plentiful and nutritious
Stayed 1 night in Sep 2024

8/10 Good

Tina, North York

Stayed 5 nights in Aug 2024

10/10 Excellent

Juan Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Gary, Pella

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Poor maintenance. The whole building didn’t have water for half a day during our stay and receptionist were rude. Hang up on me when I asked about the estimated time of water return and if we could get check out extension since we couldn’t get ready in time
Stayed 2 nights in Sep 2024

10/10 Excellent

Bouchra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Kyle

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
This property could be so much better if it were properly maintained. Unfortunately it’s just terrible and the staff is awful. I wouldn’t stay here again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Kyle

Stayed 1 night in Aug 2024

10/10 Excellent

kati

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Sep 2024

6/10 Okay

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
One of the reasons we chose this property was laundry facilities. Their washer and dryer was broken the entire 7 day stay.
Stayed 7 nights in Aug 2024

2/10 Terrible

Henrique Harrison

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Well, I just have really bad experiences there, its not the first time I reserved months before, and when I arrived: they said' Sorry we dont have your room" and them I just got a not god one half size, having all the time the staff bothering me.
Stayed 1 night in Aug 2024

10/10 Excellent

YA-YUN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High CP value, good location (close to time square and MTA) A little be same room for 4 people
Stayed 2 nights in Sep 2024

10/10 Excellent

Corazon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is central to a lot of attractions. Only two small elevators to service a bulk of guests. There were limited selections of breakfast for the price.
Stayed 1 night in Sep 2024

2/10 Terrible

Henrique Harrison

Disliked: Staff & service, amenities, property conditions & facilities
Well, I just have really bad experiences there, its not the first time I PAID months before, and when I arrrieved: ;' Sorry we dont have your room" and them I god one half size, having all the time the staff bothering me.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kwan Ho

Traveled with family
Disliked: Property conditions & facilities
Dislike: 1. Aircon right next to the bed, like sleeping next to an engine in the evening. (Room with 2 beds) 2. Bathroom glass partition cannot shield against water spill. After shower, floor outside the shower is all wet and damp. Very unpleasant.( The hotel doesnt understand the shower place is a sanctuary for the guest?) 3. Breakfast with a few options. All utensils are plastic and disposables. Always very crowded, like University cafeteria, nothing like USD 382/night. Many had to carry the foof to their rooms. Suggest dont buy the breakfast there, better eat outside. 4. Long waiting time for a lift, both going up or down. (Suggest set off earlier then bus or flight departure, or choose another hotel)
Stayed 7 nights in Aug 2024

10/10 Excellent

Sarbjeet, Glen Oaks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the service. The entire room was clean and had a great ambience. Views were fantastic. They offer a complimentary snacks and drink from 5-6:30pm and tea at night in the lobby! Amazing Rooftop is small. Definitely will come back again
Stayed 1 night in Sep 2024

8/10 Good

Peter

Traveled with family
Clean, good breakfast, great location, 5-10 walk to Times Square, 1 hr to Central Park & many attractions.
Stayed 2 nights in Aug 2024

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 1 night in Aug 2024

2/10 Terrible

Dhriti

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

KAMRAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Jérémie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay! We loved it and felt very safe in our hotel. The room was spacious and the bed was heavenly. Breakfast was very appreciated. It was a little bit different everyday. The view on the roof was nice and the location was great for most of New York's best attractions. Would stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lessie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Great breakfast and happy hour
Stayed 3 nights in Aug 2024