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Embassy Suites by Hilton New York Manhattan Times Square

4.0 star property

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Exterior
Reception
Room, 1 King Bed (Empire Skyview with Terrace) | View from room
Premium bedding, down comforters, pillowtop beds, in-room safe
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Laundry

Explore the area

Map
60 West 37th Street, New York, NY, 10018
  • Empire State Building
    ‪6 min walk‬
  • Times Square
    ‪7 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for 1 King Bed City View

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Bed City View

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

  • 331 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed with Sofa bed

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Empire Skyview)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Empire Skyview)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

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Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower) | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Empire Skyview with Terrace)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Empire Skyview with Terrace)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Sky View

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Sky View

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed Sky View Hearing Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Bed Sky View Hearing Accessible

  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed City View, MOB Accessible with 3x3 Shower

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Bed City View, MOB Accessible with 3x3 Shower

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Sky View, Hearing Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Sky View, Hearing Accessible

  • 293 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

  • 293 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King City View, MOB Hear Accessible with 3x3 Shower

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King City View, MOB Hear Accessible with 3x3 Shower

  • 293 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King City View Balcony, Hear 3x3 Shower

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King City View Balcony, Hear 3x3 Shower

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Sky View Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Sky View Balcony

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (2695)
The price is $416
per night
$481 total
includes taxes & fees
Apr 16 - Apr 17
Hyatt Place New York City/Times Square

About this property

Embassy Suites by Hilton New York Manhattan Times Square

4-star hotel in Manhattan
Along with a restaurant, this hotel has 2 bars/lounges and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 3498 square feet (325 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
The Heist - This lobby lounge specializes in American cuisine and serves dinner only.
The SkyLawn - This restaurant specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 100 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Heist
  • The SkyLawn

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 100 per day (49 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Manhattan Times Square Hotel
Hotel Embassy Suites by Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Midtown Manhattan New York
Embassy Suites Hilton Hotel
Embassy Suites Hilton

Embassy Suites by Hilton New York Manhattan Times Square Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1146 out of 2308 reviews
Rating 8 - Good. 628 out of 2308 reviews
Rating 6 - Okay. 311 out of 2308 reviews
Rating 4 - Poor. 130 out of 2308 reviews
Rating 2 - Terrible. 93 out of 2308 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Naveen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The property was very crowded. Room very small and crammed. Breakfast was limited compared to people staying in the hotel.
Stayed 2 nights in Dec 2024

4/10 Poor

Albert

Disliked: Cleanliness, property conditions & facilities
Small room. Lots of foreign tourists that don't clean up their breakfast tables.
Stayed 1 night in Dec 2024

2/10 Terrible

Ricardo

Traveled with family
Disliked: Staff & service
The front staff needs customer service training.
Stayed 4 nights in Dec 2024

6/10 Okay

Jo

Stayed 3 nights in Dec 2024

8/10 Good

Christina

Stayed 4 nights in Dec 2024

6/10 Okay

Yolanda

Traveled with family
Disliked: Staff & service
Disappointed
I booked a room with a view of the Empire State Building in JULY. When it was time to check in, they told me that they were cleaning the room and charged me the night. When I returned to the hotel for the key, they told me the room was not available and instead gave me another room that was not the one I was charged for.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gladis

Great location, friendly staff
Stayed 3 nights in Dec 2024

2/10 Terrible

Chris

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Andrea

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location was perfect, but at 1 AM and 8 AM on Dec 24th, the fire alarm went off, and the water was also completely turned off. We had to depart for our flight home without much sleep or a shower. We have sent a complaint in to the hotel management but nothing has been done.
Stayed 4 nights in Dec 2024

4/10 Poor

WENDY

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Elevators took forever, I had to use the stairs a lot! The room was too crowded and the bathroom shower had lots of mold. The happy hour was too small.
Stayed 6 nights in Dec 2024

6/10 Okay

Maureen

Liked: Cleanliness
Staff were not really helpful. Had to wait for a blanket for over an hour. Housekeeping was very slow.
Stayed 3 nights in Dec 2024

8/10 Good

Sara

Traveled with group
Liked: Amenities
Everything you need! Elevators are not great always backed up, but other than that super convenient hotel. Helpful staff, good sized room, clean. Good time!
Stayed 3 nights in Dec 2024

6/10 Okay

Charles

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property was ok. Staff was great. Biggest complaint is the water shut off four times over a 4 day stay. One time I had to wait to take my morning shower. When you turned the water on after it was off, it would squirt across the bathroom and on you
Stayed 4 nights in Dec 2024

8/10 Good

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like room 1701 had mole on the sofa bed mattresses really bad
Stayed 3 nights in Dec 2024

10/10 Excellent

Changsuek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in the heart of the city. I could walk only a few minutes to reach famous landmarks. All of the staffs are very kind and helpful.
Stayed 3 nights in Dec 2024

6/10 Okay

Kristy, Sioux Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators took forever to get on. Staff were all friendly and helpful. Breakfast was terrible, and no seating 4 mornings in a row.
Stayed 3 nights in Dec 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I came from Montreal for one day and a half, the stay at this hotel was amazing. Complimentary breakfast, drinks, food and a beautiful room with a gorgeous view of the city (Empire State Building)! I loved it so much because of the comfort and cleanliness! Also, customer service was very exceptional :) I will definitely be back soon :)
Stayed 1 night in Dec 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

reza

Pros; Safe, walkable to many places Cons:Waiting so long for elevator
Stayed 4 nights in Dec 2024

6/10 Okay

Tracey

Traveled with family
Disliked: Amenities
Just wasn’t the best hotel … great location
Stayed 1 night in Dec 2024

6/10 Okay

Angie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Yollanda

Stayed 6 nights in Jul 2024

2/10 Terrible

Marlen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

ZiXi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
pretty good
Stayed 1 night in Dec 2024

8/10 Good

Giselle, Pittsburgh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location convenient to Herald Square, shopping, and restaurants. Just 2 blocks away from subway station. Bell service was attentive and personable. Breakfast had excellent variety and also offered omelettes made to order. It got very crowded. I didn't attend the happy hour but was happy to see that it was offered. Wasn't sure whether housekeeping only cleans intermittently; they only came to our room once during our 3 night stay.
Stayed 3 nights in Dec 2024