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Embassy Suites by Hilton New York Manhattan Times Square

4.0 star property

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Photo gallery for Embassy Suites by Hilton New York Manhattan Times Square

Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Room, 1 King Bed (Empire Skyview with Terrace) | View from room
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Laundry

Explore the area

Map
60 West 37th Street, New York, NY, 10018
  • Empire State Building
    ‪6 min walk‬
  • Times Square
    ‪7 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for 1 King Bed City View

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1 King Bed City View

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

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Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

  • 331 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

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Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

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Studio, 1 King Bed with Sofa bed

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Empire Skyview)

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Room, 1 King Bed (Empire Skyview)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

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Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower) | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Empire Skyview with Terrace)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Empire Skyview with Terrace)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Sky View

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Sky View

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed Sky View Hearing Accessible

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1 King Bed Sky View Hearing Accessible

  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

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Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed City View, MOB Accessible with 3x3 Shower

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1 King Bed City View, MOB Accessible with 3x3 Shower

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Sky View, Hearing Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Sky View, Hearing Accessible

  • 293 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

  • 293 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King City View, MOB Hear Accessible with 3x3 Shower

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King City View, MOB Hear Accessible with 3x3 Shower

  • 293 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King City View Balcony, Hear 3x3 Shower

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King City View Balcony, Hear 3x3 Shower

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Sky View Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Sky View Balcony

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (2489)
The price is $349
per night
$404 total
includes taxes & fees
Apr 8 - Apr 9
Hyatt Place New York City/Times Square

About this property

Embassy Suites by Hilton New York Manhattan Times Square

4-star hotel in Manhattan
Along with a restaurant, this hotel has 2 bars/lounges and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 3498 square feet (325 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
The Heist - This lobby lounge specializes in American cuisine and serves dinner only.
The SkyLawn - This restaurant specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 100 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Heist
  • The SkyLawn

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 100 per day (49 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Manhattan Times Square Hotel
Hotel Embassy Suites by Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Midtown Manhattan New York
Embassy Suites Hilton Hotel
Embassy Suites Hilton

Embassy Suites by Hilton New York Manhattan Times Square Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1010 out of 2088 reviews
Rating 8 - Good. 575 out of 2088 reviews
Rating 6 - Okay. 295 out of 2088 reviews
Rating 4 - Poor. 122 out of 2088 reviews
Rating 2 - Terrible. 86 out of 2088 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo

Stayed 1 night in Nov 2024

8/10 Good

Kelsey

Liked: Staff & service
I enjoyed the location, staff was friendly, parking garage connected to the hotel so easy to use b it is valet not self park, $50 for over night de ton price, room was small but understandable in city. It was under construction and not super clean but fine for the one night stay we had.
Stayed 1 night in Dec 2024

8/10 Good

Karl

Traveled with family
Liked: Cleanliness, staff & service
Great location with a short walk to a subway station. Bathroom finishes were fairly average. View was nice. Would stay again
Stayed 14 nights in Nov 2024

2/10 Terrible

Greg

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel may be a known brand but our experience was not like when we stayed at other Embassy Suites and Hilton properties. The main problem is that the property cannot handle the volume of people staying there. We regularly waited 10 minutes for the elevator, sometimes walking down from the 20th floor when we couldn’t wait any more. The breakfast may have been great — but I wouldn’t know because after walking the stairs to eat we found crowds of people waiting for a table to open up, and others who had given up and were standing and holding their plates while eating, and we decided it wasn’t worth it. We had to literally turn sideways to navigate certain areas of our room. There were bagel crumbs on the sheets of the sofa bed where our daughter slept. And the staff seemed disinterested and in one case downright rude. As someone who reads these reviews and dismisses comments like mine here as just some aldisgruntled person, I want to be clear: I rarely bother to leave a review, and generally when I do it is to highlight a positive experience. But this place was not cheap, and it was SO not up to the standards I would have expected from Hilton and Embassy Suites (having stayed with both multiple times in the past), — and the people we interacted with at the hotel were all having a similar experience — so I want to warn my fellow travelers. On the plus side: the location is great.
Stayed 1 night in Dec 2024

10/10 Excellent

Camille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was exciting, even with the busyness of the holiday rush.
Stayed 1 night in Dec 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Daniel, Dallas

Traveled with family
The parking situation was good then, then bad .. chose this property due to the Ipark adjacent to hotel... Meaning park and walk into hotel through side door, which we did upon arrival. When leaving they closed that exit and was told I was told I needed to walk all the way around the block (which it was snowing) with luggage to pickup car from Ipark garage. Obviously didnt walk with luggage, but due to the location and construction to get back infront of hotel in took another 45 mins to get my people, when it wouldn't have if we just left from garage. Very rude bellhop with his mandate...
Stayed 3 nights in Dec 2024

8/10 Good

kent

Liked: Cleanliness, staff & service, room comfort
Ok place in a great location
Great location, friendly staff, needs updates, feels old and run down
Stayed 1 night in Dec 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas magic
We rented two rooms for a family trip. We were very happy with our stay on 37th st. The hotel is at a great location, an easy walk from Penn Station and Herald Square. Easy to get to Bryant Park, Times Square, and Rockefeller Center. The breakfast is very impressive and well organize. The reception desk was also vey friendly and accomodating. We will definitely stay there on our next teip to NYC.
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Stayed 4 nights in Nov 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Yue

Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Stayed 3 nights in Oct 2024

10/10 Excellent

Juan C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast and friendly staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

kent

Liked: Cleanliness, staff & service, room comfort
Adequate with a great location
Location was great, staff was friendly and helpful. Facilities are old and dated, elevators are super slow, would probably not stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

martine

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay . Only issue was asked for pillow and blanket at 11pm . Was not located in the drawers or closet . Said they would send it up . Called twice to guest services no answer on either call. Sent a text . Third call at 1145 asked again for blanket and pillow wanted to go to bed. Finally arrived after midnight
Stayed 1 night in Dec 2024

10/10 Excellent

Isaias

Stayed 2 nights in Nov 2024

10/10 Excellent

GANG, Potomac

Stayed 1 night in Aug 2024

4/10 Poor

Yasrian

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Overall was an okay experience. Rooms are some what old and did not seemed to be cleaned too well. The breakfast was mediocre at best, and the drink reception they offer in evenings is such a waste. Only good thing was location and accessibility and the staff were very nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Jessi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fire alarms went off for over an hour no communication had to go down 38 flights of stairs to find out it was a flood and then walk back up to the 38th floor and the staff at checkout was not very helpful
Stayed 4 nights in Dec 2024

4/10 Poor

Suzanne, Sea girt

Traveled with family
The fire alarm went off at 3:30 am, due to a water leak on the 2nd floor! But the hotel neglected to inform their 31 floors of guests of this, everyone trying to make their way down 1 stairway was a disaster! The hotel never made any announcements or any apologies for their neglect of response! Poor management!!!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Joaquin

Stayed 1 night in Nov 2024

10/10 Excellent

Autumn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and held our luggage before we could check in our room. Upon checking into our room, the room was clean and spacious enough for three adults. The location of this establishment was for perfect for everything we wanted to do in the city. I would definitely come back!
Stayed 5 nights in Dec 2024