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Fairfield Inn & Suites by Marriott New York ManhattanChelsea

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Exterior
Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, iron/ironing board
Lobby
View from property
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
116 W 28th St, New York, NY, 10001
  • 5th Avenue
    ‪6 min walk‬
  • Madison Square Park
    ‪6 min walk‬
  • Madison Square Garden
    ‪7 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 168 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 267 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 182 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Garden Inn New York/Manhattan-Chelsea

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, (2546)
The price is $261
per night
$303 total
includes taxes & fees
Mar 8 - Mar 9
Hilton Garden Inn New York/Manhattan-Chelsea

About this property

Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Hotel in Manhattan
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a meeting room, and a 24-hour front desk are onsite. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott New York ManhattanChelsea offers 110 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center, a meeting room, and limo/town car service. This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands.

Fairfield Inn & Suites by Marriott New York ManhattanChelsea is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea Hotel New York
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott ManhattanChelsea Hotel

Fairfield Inn & Suites by Marriott New York ManhattanChelsea Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 498 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Aleesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff were friendly and always available. Many flower shops around the hotel so everyday got to see beautiful flowers and plants. Lots of construction and at night the street was kind of dark. The stand out was the breakfast. Lots of seating, clean, and many options to choose from. The rooftop lounge was a nice bonus too!
Stayed 5 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jackie

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Rahul Krishna

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in process was very slow. The receptionist was not very helpful and felt like she didn't know how to treat customers.
Stayed 1 night in Oct 2024

2/10 Terrible

Melanie

Stayed 3 nights in Oct 2024

8/10 Good

Monica

Traveled with partner
Staff was very nice Did not like the handicapped room that we were given. Not good for non handicapped in the bathroom
Stayed 1 night in Oct 2024

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really pleasant stay! The room was clean, breakfast offered a great variety, and the staff were friendly and welcoming.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and clean. I would stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Corey

Stayed 2 nights in Aug 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Manhattan!
It was our first trip to NYC, so I asked our friends for some hotel recommendations. This one was at the top of the list. We needed a late check-in, and the staff was very accommodating. The fruit infused water at the front desk was refreshing each day. Though our room was very small, it didn’t really matter as we were out exploring the city all day. The room and bathroom were immaculately clean. The bed, pillows and bedding were so incredibly comfortable. The hotel is close to many food options, and it was so quiet at night. The staff was friendly. We would definitely stay here again!
Stayed 3 nights in Sep 2024

6/10 Okay

Adesua

Liked: Staff & service
Disliked: Amenities
Needs to be updated, toilet in room 601 keeps running and it’s loud
Stayed 1 night in Sep 2024

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
The shower water came out brown and I had to wait until 12 o'clock the next day so they could give me another room. The mattress was awful and smelled like marijuana.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Grisel, Barranquitas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry accesible
Stayed 3 nights in Sep 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe close and walkable to other areas in NYC. Great good options all around. Love Chelsea area.
Stayed 2 nights in Aug 2024

10/10 Excellent

adriana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location near hudson yards
The hotel is nice, clean and very well located for the purpose of my trip. The location is excellent, there are many restaurants and attractions around. The room was very comfy and quiet. The breakfast was good. very complete.
Stayed 5 nights in Aug 2024

6/10 Okay

Balpreet Singh

Traveled with family
washrooms
Stayed 1 night in Aug 2024

8/10 Good

ANTONIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love thes hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Lidia

Stayed 3 nights in Aug 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enchanted by the staff, very nice people, always with a smile to welcome us. We had some requests during our stay and they were polite and willing to assist us.
Stayed 3 nights in Aug 2024

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
The cleaning every day was bad
Stayed 5 nights in Aug 2024

6/10 Okay

Zandra Nicole

Liked: Staff & service
Stayed 4 nights in Aug 2024