Four Points By Sheraton New York Downtown

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points By Sheraton New York Downtown

Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Suite, 1 King Bed | Living room | 42-inch LCD TV with cable channels, TV, iPod dock
Food and drink
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
6 Platt St, New York, NY, 10038
  • South Street Seaport
    ‪2 min walk‬
  • Wall Street
    ‪4 min walk‬
  • Pace University
    ‪5 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

Room, 1 King Bed

8.2 out of 10
Very good
(86 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(113 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

8.4 out of 10
Very good
(97 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Corner

9.2 out of 10
Wonderful
(22 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

7.6 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.2 out of 10
Very good
(26 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • 462 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points By Sheraton New York Downtown

3.5-star hotel in Manhattan
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Four Points By Sheraton New York Downtown offers 261 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business amenities at this 3.5-star property consist of a 24-hour business center, 2 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Four Points By Sheraton New York Downtown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Wuish Kitchen & Bar - This restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Highkey RainforestRooftop - Onsite rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 62 per day); discounts available
  • Limo/town car service
  • Secured, covered self parking on site (USD 62 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 to 25 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Highkey RainforestRooftop
  • Wuish Kitchen & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 6 2025 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18 to 25 for adults, and USD 18 to 25 for children
  • Covered self parking fee: USD 62 per day
  • Nearby parking fee: USD 62 per day(499 ft away; open 24 hours)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Four Points By Sheraton New York Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 957 out of 1933 reviews" "
Rating 8 - Good. 537 out of 1933 reviews" "
Rating 6 - Okay. 200 out of 1933 reviews" "
Rating 4 - Poor. 112 out of 1933 reviews" "
Rating 2 - Terrible. 127 out of 1933 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and amazing staff! Super helpful at the front desk and room was cleaned to look like new each day.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Most convenient location and very comfortable accomadation
Stayed 3 nights in Oct 2024

8/10 Good

theodore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
close to restaurants and attractions
Stayed 2 nights in Oct 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Too much construction going on.
Stayed 4 nights in Oct 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ciężko ocenić była to tylko jedną noc.natomias bardZo wygodne łóżko, łazienka sporą, obsługa bardzo miła.dodarkowy plus kawa rano na recepcji.bardzo fajne położenie do zwiedzania dolnego Manhatanu
Stayed 1 night in Oct 2024

2/10 Terrible

Amena

Disliked: Cleanliness, staff & service, property conditions & facilities
It is nothing for what I paid. I paid more than 200 per night.
Stayed 1 night in Oct 2024

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other guests were noisy in hall ways late at night. Also tissue box empty after first night and not replaced.
Stayed 2 nights in Sep 2024

10/10 Excellent

Meagan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Oct 2024

4/10 Poor

edna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dusty and dirty, one of the windows didn’t close properly and all the cold air was coming from outside, had to put some pillows and a sheet to kind of block the wind from coming in. We couldn’t sleep well because it was too cold for me and my kid.
Stayed 1 night in Oct 2024

10/10 Excellent

Shanice

Stayed 2 nights in Sep 2024

10/10 Excellent

9th_

Stayed 1 night in Aug 2024

6/10 Okay

Luis Othon, New York

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel has potential, but it would greatly benefit from improved maintenance and larger rooms. Addressing the odors in the rooms should be a priority. Additionally, the surrounding area, particularly the small plaza outside the entrances, could use regular cleaning to enhance the overall guest experience. While it's understandable that New York can be smelly, taking steps to improve the cleanliness of the area around the hotel would be greatly appreciated.
Stayed 5 nights in Jun 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really all about the staff. The front staff is amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jaimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Minor upgrades needed but overall a great stay. Definitely recommend.
Stayed 2 nights in Oct 2024

6/10 Okay

kimisha

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Tinell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mary E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel. But couldn't sit Outside in the courtyard due to homeless people there
Stayed 1 night in Sep 2024

10/10 Excellent

Heng

Stayed 1 night in Sep 2024

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service
Will stay here again next time
Stayed 3 nights in Aug 2024

6/10 Okay

Rheid

Liked: Cleanliness, amenities
Disliked: Staff & service
I’ve stayed here before and the person that checked me in was very dismissive. I asked what floor and if I could upgrade they said no. Said the highest floor is 18 even though I stayed there less than 3 weeks ago and stayed on the 27th floor. The room I was put in the tv wasn’t working properly kept backing out the fixtures in the room were loose and lots of visible repairs. No proper lighting over the bed only the hallway. All the staff members were nice and helpful accept the guy who checked me in. I returned to this hotel because of the experience I had with Carlos while I was sick and wasn’t able to make it home
Stayed 2 nights in Oct 2024

4/10 Poor

OSMAN SELCUK

Business traveler
Liked: Cleanliness
Disliked: Staff & service
We made reservation for 3 rooms/3 people for 5 nights, from overseas, counting on the option the cash payment was acceptable. However, when we arrived at the hotel we were asked credit card deposit for the whole amount, which was a problem for us because the amount was high. We asked for other options but the manager was not helpful and insisted that a credit card with the whole limit should be physically there. After a few hours of arguments it turned out that i) debit card was also ok, and ii) credit card authorization was also ok; meaning that a credit card was did not need to be physically presented. We think that the manager was incompetent about the procedures and was not willing to cooperate, which put us in a very difficult position at arrival.
Stayed 5 nights in Sep 2024