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Four Points By Sheraton New York Downtown

3.5 star property

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Photo gallery for Four Points By Sheraton New York Downtown

Exterior
Food and drink
Suite, 1 King Bed | Living room | 42-inch LCD TV with cable channels, TV, iPod dock
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
6 Platt St, New York, NY, 10038
  • Wall Street
    ‪4 min walk‬
  • One World Trade Center
    ‪12 min walk‬
  • Brooklyn Bridge
    ‪16 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Corner

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed

  • 462 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points By Sheraton New York Downtown

3.5-star hotel in Manhattan
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Four Points By Sheraton New York Downtown offers 261 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business amenities at this 3.5-star property consist of a 24-hour business center, 2 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Four Points By Sheraton New York Downtown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Wuish Kitchen & Bar - This restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Highkey RainforestRooftop - Onsite rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 62 per day); discounts available
  • Limo/town car service
  • Secured, covered self parking on site (USD 62 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 to 25 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Highkey RainforestRooftop
  • Wuish Kitchen & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 6 2025 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18 to 25 for adults, and USD 18 to 25 for children
  • Covered self parking fee: USD 62 per day
  • Nearby parking fee: USD 62 per day(499 ft away; open 24 hours)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Four Points By Sheraton New York Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1000 out of 1990 reviews
Rating 8 - Good. 546 out of 1990 reviews
Rating 6 - Okay. 208 out of 1990 reviews
Rating 4 - Poor. 109 out of 1990 reviews
Rating 2 - Terrible. 127 out of 1990 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

JORGE

Traveled with family
Liked: Staff & service
Disliked: Amenities
We booked a bedroom with 2 queen beds and we got 2 twin beds. We were changed to a King bed roller bed room, but the roller bed mattress was useless, old, impossible to sleep on, coils were sticking out. We were given a new mattress and we were OK then. The elevators were old, inefficient, insufficient to move all guests, I had to wait 15 minutes in the Lower Lobby to get one, I finally decided to go up the stairs. The hotel is not what you see in the Expedia photos
Stayed 5 nights in Dec 2024

6/10 Okay

neisha

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This hotel is close enough to the train station to get around the area. The check in process was smooth but the person at the front desk was very unfriendly almost bordering on rude. They do not answer the phones when you are calling from the room either. It is close to some very good restaurants. There is a rooftop bar but you have to make reservations as it is not part of the hotel. The bathroom was spacious, the room is not spacious at all. A bit tight but that’s NYC for you. The room was clean and coffee and tea was available from 7 am to 10am. I would stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kayla

Stayed 2 nights in Nov 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Dec 2024

8/10 Good

Nasimul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcia, Mattapoisett

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would of liked to have a mini fridge in the room. Great staff, friendly and accommodating
Stayed 1 night in Dec 2024

8/10 Good

Priscila

Close to the metro
Stayed 2 nights in Nov 2024

8/10 Good

Bunny

Stayed 7 nights in Nov 2024

6/10 Okay

ADEBAYO

Stayed 7 nights in Nov 2024

6/10 Okay

Venugopal

Liked: Cleanliness
Stayed 2 nights in Nov 2024

4/10 Poor

Victoria

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel at reasonable prices. Rooms are showing a bit age like wallpaper peeling off. The shower curtain was too short too resulting in water flooding the bathroom floor. Staff were friendly and the dining and rooftop bar were nice. The second floor restaraunt was closed and I wish there was some indication that it wasn’t open. I’d recommend if you’re looking for a nicer budget room. If you want a more luxurious stay then I would look elsewhere.
Stayed 1 night in Dec 2024

6/10 Okay

corie

Stayed 2 nights in Nov 2024

8/10 Good

David

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel!
Everything was good except the receptionist was a bit cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and room. Staff was friendly.
Stayed 3 nights in Nov 2024

2/10 Terrible

michael

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
A lower end hotel in a construction area
The hotel has gone way down. It starts with the front courtyard of the hotel where you'll find lots of homeless and drug activity in a filthy space. Our 5 night stay was ruined by 2 nights of lack of sleep due to screaming kids, slamming doors and banging on the walls. Construction all over the area means non stop banging, drilling and hammering. One night they allowed a 3:30 am check in who must have been drunk because of the noise I called front desk no answer, then the main number no answer as well. Finally at 4 am I went to the front desk and was told they could do nothing!! I spoke to staff who also said they could and would do nothing! Are you kidding me!!! The rooftop is also a hookah bar that attracts interesting people. It's hardly upscale or nice. Other options in the area.
Stayed 5 nights in Nov 2024

10/10 Excellent

Laura

Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, being one week post op. I felt welcomed and had an amazing night
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

1
Stayed 1 night in Nov 2024

2/10 Terrible

erica

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They put me in a room on the side of a construction building extremely noisy I was not able to sleep and one of the windows was broken so I couldn’t close it
Stayed 1 night in Nov 2024

6/10 Okay

Federico

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Nelson

Stayed 1 night in Nov 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is not what is advertised. It looks kinda dingy. The hotel however is actually pretty especially inside
Stayed 4 nights in Nov 2024