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Freehand New York

4.0 star property

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Photo gallery for Freehand New York

3 bars/lounges, rooftop bar, cocktail bar
Rooftop terrace
Reception
GW Suite | Interior
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
23 Lexington Ave, New York, NY, 10010
  • Empire State Building
    ‪15 min walk‬
  • Madison Square Garden
    ‪19 min walk‬
  • Times Square
    ‪4 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

View all photos for Premium Queen

In-room safe, desk, iron/ironing board, free WiFi

Premium Queen

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Solo Room

In-room safe, desk, iron/ironing board, free WiFi

Solo Room

  • 130 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Private Quad

In-room safe, desk, iron/ironing board, free WiFi

Private Quad

  • 250 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Deluxe Queen

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Queen

  • 235 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King

In-room safe, desk, iron/ironing board, free WiFi

King

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Three Company

In-room safe, desk, iron/ironing board, free WiFi

Three Company

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Premium Quad ADA

In-room safe, desk, iron/ironing board, free WiFi

Premium Quad ADA

  • 295 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Deluxe Corner King

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Corner King

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Queen

In-room safe, desk, iron/ironing board, free WiFi

Cozy Queen

  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King

Premium King | Room amenity

Premium King

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Ace Hotel New York

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (1003)
The price is $575
per night
$704 total
includes taxes & fees
May 6 - May 7
Ace Hotel New York

About this property

Freehand New York

4-star hotel in Manhattan
A restaurant, a nightclub, and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite.
Freehand New York offers 400 air-conditioned accommodations with safes and bathrobes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary. This Art Deco hotel also offers a nightclub, a 24-hour fitness center, and a terrace. Concierge services and wedding services can be provided.

Freehand New York is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Comodo - This restaurant specializes in seafood and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Broken Shaker - This rooftop bar specializes in Mexican cuisine and serves dinner and light fare. Happy hour is offered. Open select days.
Smile to Go - This café serves breakfast, lunch, and light fare. Open daily.
Bar Calico - Onsite cocktail bar. Open select days.
Georgia Room - Onsite bar. Open select days.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Calico
  • Broken Shaker
  • Comodo
  • Georgia Room
  • Smile to Go

Things to do

  • 24-hour gym
  • Nightclub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1929
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 40.17 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 to 25 per person
  • Nearby parking fee: USD 60.00 per day (656 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Freehand New York Hotel
Freehand Hotel
Freehand
Freehand New York Hotel
Freehand New York New York
Freehand New York Hotel New York

Freehand New York Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 667 out of 1296 reviews
Rating 8 - Good. 285 out of 1296 reviews
Rating 6 - Okay. 194 out of 1296 reviews
Rating 4 - Poor. 99 out of 1296 reviews
Rating 2 - Terrible. 51 out of 1296 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Eileen

Liked: Staff & service, property conditions & facilities
The room was small but very clean the bed was a bit too low to the ground comfortable though the noise outside was a bit to loud it sound like an air conditioner I had to turn the heat away up because there was a draft in the room I would stay again but in a bigger room
Stayed 1 night in Jan 2025

10/10 Excellent

Crystal

Traveled with partner
Liked: Amenities, property conditions & facilities
An amazing overnight stay. Would come back and recommend to others.
Stayed 1 night in Jan 2025

10/10 Excellent

Janelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Thyme

Stayed 1 night in Jan 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Smart and comfortable property.
Stayed 4 nights in Jan 2025

4/10 Poor

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Overpriced and underwhelming. Will not return.

Was going to give them 3 stars overall but then they never came and cleaned my room on my last day I was there after being gone for 12 hours all day. I had food in my trash that I was hoping could be taken out. The housekeeping also would really just make the bed and change the towels. When I called the front desk at 9pm upon arriving back, I was told that housekeeping wasn't able to come at that point and they would send someone up with clean towels. They would not fold up any clothes or organize any bathroom items which has been pretty standard in most of my other hotel experiences. They would take a night shirt that was thrown on the bed, make the bed and then throw the night shirt right back on top of it, not even stopping to fold it up and leave it neatly on the bed. It felt a bit careless and made me feel like they probably weren't cleaning the rest of the room very well either. The room was also dark. I booked a standard queen room, and my windows were facing into a light well so it got very little sunlight. There was a loud heater that made the room kind of noisy to sleep in. On top of that, they charge you an amenity fee every day that feels unjust based on how they don't even offer you coffee in room, or a carafe with any water. A few pros amongst all of that. The room is nicely designed, as is the rest of the hotel itself. The bathroom shower had nice water pressure and heated up quickly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Susana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was nice and went as expected, except for an argument in the hallway at 2am between a disgruntled couple that ended up with a call to the cops.
Stayed 3 nights in Jan 2025

6/10 Okay

Ryan

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

This place has gone downhill

Bed was terribly uncomfortable. Loud music each night till after 2. Could hear neighbors having sex. Thermostat was malfunctioning and the room was so hot we had to open the windows in January. Sink faucet was constantly leaking, was loose, and one of the valves was installed backwards. Shower head was damaged and spurted most water pressure away from you. Lights were flickering. Window blinds were broken. I stayed here 2 years ago and really enjoyed it. But it seems they just aren't maintaining the hotel well.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony, Redmond

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Jan 2025

4/10 Poor

Marco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Valentina

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

James, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Great staff and location. Good food options nearby.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nick

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I probably had the smallest room in the building but it was very comfortable and well designed. Loved the staff and the neighborhood. Boring review. Everything was great. Recommended
Stayed 4 nights in Oct 2024

8/10 Good

Abdul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place decent cleanliness staff are on a level but they do accept animals in the rooms. The rooms they are clean enough not spacious whatsoever even though we had one of the largest.
Stayed 4 nights in Dec 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Greta location
Stayed 1 night in Dec 2024

8/10 Good

Jeniffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. My only complaint, which is not really a complaint, is that the Broken Shacker closed at 12 PM on a Saturday when the website said 1 or 2 AM. My family and I were meeting up and we loved it! Staff is super friendly and the Cafe is good food at a great price. Many train stations nearby too!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, second stay here
Stayed 1 night in Jan 2025

4/10 Poor

thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel

Great hotel with the coolest vibes! Will be staying there again when we visit New York.
Stayed 3 nights in Jan 2025

8/10 Good

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities
Property is in excellent condition although older. We stayed in a Private Quad (4 people, 2 bunk beds) and somewhat tight space especially for the upper beds due to low ceiling. I would suggest removing the large TV screen in front of the window to create more space and bring in more light. 2 robes provided, clean and modern bathroom and fresh towels. Staff are friendly and helpful. Great location, especially if you don’t mind walking, near subway stations. For short stays and great prices, I’d stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025