Hyatt Grand Central New York

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Grand Central New York

Pool
Lobby
Lobby
Lobby
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Parking available

Explore the area

Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Chrysler Building
    ‪1 min walk‬
  • Grand Central Terminal
    ‪2 min walk‬
  • 5th Avenue
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • 1400 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, City View

  • 900 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 Bedroom, City View

  • 600 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, City View

  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, Corner

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Suite

  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hyatt Grand Central New York

New York hotel connected to a shopping center, steps from Grand Central Terminal
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 26 meeting rooms. Event facilities measuring 18370 square feet (1707 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, spa services, and a vending machine. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Hyatt Grand Central New York is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 26 meeting rooms
  • Computer station
  • Conference center (18,370 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2153 out of 4673 reviews" "
Rating 8 - Good. 1118 out of 4673 reviews" "
Rating 6 - Okay. 745 out of 4673 reviews" "
Rating 4 - Poor. 361 out of 4673 reviews" "
Rating 2 - Terrible. 296 out of 4673 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John, Sammamish

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location.
Stayed 1 night in Oct 2024

8/10 Good

Kay

Traveled with family
Toilet paper was dirty.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jelena

Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is our favorite. It is conveniently located to everything you want to see in Modtown.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet and really close to everything we wanted to see. Being close to Grand Central made traveling around town really easy.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 6 nights in Oct 2024

8/10 Good

Sandrin

Traveled with group
Liked: Cleanliness, amenities
The area and hotel are nice, the 3/4 adult room is spacious enough. The room service could be better
Stayed 6 nights in Oct 2024

8/10 Good

Rebeca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience, I’d do it again. My two comments are lack of drinkable water in the room and for some reason they left us only one towel on the second day.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick

Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. In the middle of all NY touristy things.
Stayed 3 nights in Oct 2024

6/10 Okay

Georgie Laura

Traveled with family
Disliked: Staff & service, property conditions & facilities
Some of the staff not helpful/friendly. There was zero communication during check in-we were just presented with a card machine for a hefty amount with no context/explanation around what the charge was for. Handed a room key with no explanation which floor we were on or how to get to the room-really poor communication. The bar staff were however very lovely. The location of the hotel is great-the room was clean and comfortable-bathrooms could do with some upgrades.
Stayed 3 nights in Oct 2024

8/10 Good

Brandon

Stayed 1 night in Sep 2024

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the ambience and convenience of the hotel. Definitely would stay there again.
Stayed 3 nights in Oct 2024

4/10 Poor

Adam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at this property. The first time I had a great experience. This time it was terrible. I was missing towels, shampoo, conditioner, etc. upon arriving in my room and there was trash in the trashcan that wasn’t disposed of. The shower had hair in it but the bed was made. Every day it was a fight to get towels. I’m not sure what was happening but they couldn’t put towels in the rooms when they were cleaning them. You had to call 2-3 times until they received a delivery of fresh towels to get one. I asked for a fan that they said they were bringing and it never showed up. It was just overall a terrible experience. I won’t be going back to this property which is such a shame since it’s so conveniently located next to Grand Central Station.
Stayed 7 nights in Oct 2024

10/10 Excellent

annie

Liked: Cleanliness, amenities
Nice
Stayed 2 nights in Oct 2024

4/10 Poor

Ebony

Business traveler
Disliked: Staff & service
Not the worst, but will avoid in the future
In general, hotel is not awful, but I will avoid it in the future. Most of the staff was unkind and/or didn't care. Not a hotel that emphasizes safety. Rooms just basic. Hidden fees. Lack of services.
Stayed 2 nights in Oct 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Yacob

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommended
Very good location-on top of Grand Central Terminal. Closed to many sites (Broadway&much more). Impressive loby. Very nice and confortable rooms. Recetion time is very long.
Stayed 7 nights in Oct 2024

8/10 Good

Silvia Vicencio

Stayed 3 nights in Sep 2024

10/10 Excellent

Emerald P, Renton

Liked: Cleanliness, property conditions & facilities
cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Jasmine

Stayed 3 nights in Jul 2024

8/10 Good

Kyle

Stayed 1 night in Sep 2024

10/10 Excellent

Jonar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Can get anywhere from Grand Central
Stayed 4 nights in Oct 2024

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Like the convenience of being next to Grand central station. The room the assigned at check in hadnt been cleaned. I had to return to the registration desk and wait in line for a new room.
Stayed 1 night in Oct 2024