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Hyatt Grand Central New York

4.0 star property

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Photo gallery for Hyatt Grand Central New York

Pool
Dining
Exterior
Lobby
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Grand Central Terminal
    ‪2 min walk‬
  • Empire State Building
    ‪11 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite

  • 1400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Bedrooms, City View

  • 900 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Corner

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Suite

  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, City View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

The Westin New York Grand Central

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (3143)
$524 nightly
The price is $524 total
includes taxes & fees
The Westin New York Grand Central

About this property

Hyatt Grand Central New York

New York hotel connected to a shopping center, steps from Grand Central Terminal
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 26 meeting rooms. Event facilities measuring 18370 square feet (1707 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Hyatt Grand Central New York is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 26 meeting rooms
  • Computer station
  • Conference center (18,370 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Roll-in shower (56 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2428 out of 5100 reviews
Rating 8 - Good. 1194 out of 5100 reviews
Rating 6 - Okay. 787 out of 5100 reviews
Rating 4 - Poor. 370 out of 5100 reviews
Rating 2 - Terrible. 321 out of 5100 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, bathroom could have been a little cleaner. Great staff
Stayed 1 night in Feb 2025

10/10 Excellent

Rony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around good
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Hotel is in a fantastic location. Check-in was very quick and the staff were helpful. Room was spacious for NYC- plenty of closet space and a lounge area. Room had small fridge, but no microwave. Definitely will stay again!
Stayed 1 night in Feb 2025

4/10 Poor

Kevin

Liked: Cleanliness
Disliked: Property conditions & facilities
No light switches, only toggles that had a life of their own. I had to call three times to the front desk for an engineer at 12:30am to disconnect the lights (that turned back on every two minutes after turning them off). Later, some ceiling lights did the same thing. It took 10 minutes for me to get the water hot enough to take a shower at 5pm. I think they are over shooting their capacity.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amin, Beacon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and a nice room. Nothing super fancy but pretty good
Stayed 1 night in Feb 2025

10/10 Excellent

Aijde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

JIN H.

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Very convenient location.
Stayed 5 nights in Feb 2025

2/10 Terrible

pranjal

Stayed 2 nights in Feb 2025

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Lia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall. Had one issue with car retrieval when checking out but the hotel made up for it by storing our luggage and comping our parking while we toured the city. Room was small but we did not spend much time in it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Max

Stayed 3 nights in Dec 2024

10/10 Excellent

Seitu Jemel

Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how you couldn’t hear anyone whilst staying in the hotel. I also liked how accommodating the staff was. I wish I stayed longer for my trip. It was decently priced. Room could’ve been larger though. 8.5/10
Stayed 2 nights in Feb 2025

8/10 Good

James

Stayed 1 night in Feb 2025

2/10 Terrible

Manetpal

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I discovered the room lacked basic toiletries – no soap, shampoo, or even towels. To make matters worse, there was no coffee machine or complimentary water provided. The lack of a coffee maker is a significant inconvenience for many travelers, myself included. The issues didn't stop there. Despite my expectations, the room was not serviced the following day. This meant no fresh towels, no bed making, and no replenishment of the few amenities that were initially present. This lack of basic cleanliness is unacceptable for any hotel, regardless of its star rating. Overall, my experience at this hotel was far below par. The absence of essential toiletries, a coffee machine, and daily room service made for an uncomfortable and inconvenient stay. I would not recommend this hotel to other travelers unless significant improvements are made to their service and amenities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent and very convenient to all tourist attractions
Stayed 3 nights in Feb 2025

8/10 Good

Soren

Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Miliza

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 2 nights in Feb 2025

8/10 Good

Lina

Liked: Staff & service
The staff at the store was amazing. When we arrived the room did not have the complete set of towels. We called a few time until they brought it. The room is average comfortable. I have to say the bedding needs some change. Awful bedding!!!
Stayed 4 nights in Feb 2025