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Hampton Inn Madison Square Garden Area Hotel

3.0 star property

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Photo gallery for Hampton Inn Madison Square Garden Area Hotel

Exterior
Reception
Reception
Terrace/patio
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
116 W 31 Street, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪6 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Drinks & Snacks)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Drinks & Snacks)

9.0 out of 10
Wonderful
(4 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Drinks & Snacks)

Room, 2 Double Beds, Non Smoking (Drinks & Snacks) | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Drinks & Snacks)

8.4 out of 10
Very good
(34 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(57 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.8 out of 10
Good
(9 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(110 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(11 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(81 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

About this property

Hampton Inn Madison Square Garden Area Hotel

3-star hotel in Manhattan
A fitness center, a snack bar/deli, and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Hampton Inn Madison Square Garden Area Hotel offers 136 accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a business center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Hampton Inn Madison Square Garden Area Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 70 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Raised toilet seat (32 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 70.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Madison Square Garden Area
Hampton Inn Madison Square Garden Area Hotel
Hampton Inn Madison Square Garden Area Hotel New York
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Hampton Madison Square Area
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Hampton Inn Madison Square Garden Area Hotel Hotel New York

Hampton Inn Madison Square Garden Area Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 536 out of 1231 reviews
Rating 8 - Good. 390 out of 1231 reviews
Rating 6 - Okay. 193 out of 1231 reviews
Rating 4 - Poor. 72 out of 1231 reviews
Rating 2 - Terrible. 40 out of 1231 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

chandell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here because it was close to Madison Square Garden(I attendeda concert)...literally a 3 minute walk and a 4 minute walk from the amtrak train station...very convenient...tons of places to eat near by...I'll definitely stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 3 nights in Apr 2025

2/10 Terrible

Dan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here, seriously

Really one of the worst hotel experiences I’ve ever had. The staff was absolutely useless. We stayed for 4 days and I had to fight tooth and nail to get them to clean and restock our room. They were refusing to clean it. And every day we had to listen while the cleaning staff cleaned the room next to ours. We couldn’t take showers since we had no soap or towels. Not only that, but when the doors to rooms shut they SLAM shut (unbelievable loud). Could barely get any sleep because we had to listen to doors slamming all night. I will never stay at another Hampton Inn.
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter, Middletown

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Kemuel

Liked: Staff & service
Pretty good
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyler

Stayed 6 nights in Mar 2025

6/10 Okay

Seth

Traveled with partner
Liked: Cleanliness
The hotel is in a great location at a decent rate, however it has taken years of ware and thousands of guests, but has seen little improvement. The rooms are a bit outdated and drab. The lack of improvement is most evident in the lobby where there is one small closet for bags to be checked in the heart of New York City and couches that are brown and peeling from use. Overall not a bad stay, we didn’t go to hang out in the hotel so not a terrible place to get some sleep before heading into the city.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leonela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The 2 queen beds bedroom it's small for a group of four people.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anna

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Brandi

Traveled with family
Disliked: Property conditions & facilities
This property has not been well-maintained. For example, there were no labels around the knobs for the heat/AC. After calling the desk to ask for help, I was told someone would come up. No one ever showed. I had to do a Google search on the air unit to know how to adjust the temp in the room. Shower rod was drooping so the curtain wouldn’t stay closed, the mirror had permanent stains, and on it goes. It did not seem dirty, just not maintained. Definitely not up to typical Hampton Inn standards.
Stayed 6 nights in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Yayee

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good for stay and have breakfast :)
Stayed 1 night in Mar 2025

8/10 Good

Mona

Traveled with family
Liked: Cleanliness, staff & service
Overall a great stay but needed more options for breakfast specially for vegetarians. Lovely helpful staff so apart from the breakfast, was very happy with our stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 2 nights in Mar 2025

2/10 Terrible

William

Stayed 1 night in Mar 2025

8/10 Good

Delia

Traveled with family and small children
Good value hotel located in an area with lots of options for transportation. The breakfast room is small, and gets crowded at peak times. The facility and rooms are very clean.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great location
Stayed 5 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The basement had a bad smell which should be addressed.
Stayed 4 nights in Mar 2025

10/10 Excellent

JONATHAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel went with my family, the staff is great
Stayed 3 nights in Mar 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was clean. Our room was a little warm, turned down the heat and it was great. enjoyed a nice hot shower that did not run out of hot water.
Stayed 1 night in Mar 2025

10/10 Excellent

Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are of good size and in good condition, the staff are courteous and helpful, the included breakfast has good variety and quality.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eladio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, nos encantó. Los desayunos super, exelente atención.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Room comfort
Stayed 4 nights in Mar 2025