Hampton Inn Manhattan/Times Square South

2.5 star property

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Photo gallery for Hampton Inn Manhattan/Times Square South

Restaurant
Point of interest
Reception
Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | 42-inch flat-screen TV with premium channels, TV
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
337 West 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Room, Accessible, Non Smoking (Roll-in Shower)

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(51 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(145 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Full Size Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(112 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hampton Inn Manhattan/Times Square South

Hotel in Manhattan
This smoke-free hotel features a restaurant, coffee/tea in a common area, and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.
Hampton Inn Manhattan/Times Square South offers 184 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge).

Hampton Inn Manhattan/Times Square South is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Hampton Inn Manhattan/Times Square South has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 85 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 85 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Manhattan/Times Hotel Square South
Hampton Inn Manhattan/Times Square South
Hampton Inn Manhattan/Times Square South Hotel New York
Hampton Inn Manhattan/Times Square South Hotel
Hampton Inn Manhattan/Times Square South New York
Hampton Inn Manhattan / Times Square South Hotel New York City
Hampton ManhattanTimes Square
Hampton Manhattan Times Square
Hampton Inn Manhattan/Times Square South Hotel
Hampton Inn Manhattan/Times Square South New York
Hampton Inn Manhattan/Times Square South Hotel New York

Hampton Inn Manhattan/Times Square South Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 560 out of 1710 reviews
Rating 8 - Good. 476 out of 1710 reviews
Rating 6 - Okay. 325 out of 1710 reviews
Rating 4 - Poor. 190 out of 1710 reviews
Rating 2 - Terrible. 159 out of 1710 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

QUANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

mayra

Disliked: Cleanliness
Stayed 2 nights in Feb 2025

2/10 Terrible

Jenn

Stayed 2 nights in Apr 2025

4/10 Poor

Serena

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For a Hampton by Hilton hotel, I was expecting more—especially considering the price I paid. This was the worst hotel I’ve ever stayed in. Let’s start with the fact that the lift clearly needed repairs, better lighting, and a serious cleaning. The room size was decent, but it reeked like something had died in there. There were no toiletries provided besides a basic bar of soap and body shower. And the breakfast? An absolute joke.
Stayed 2 nights in Apr 2025

10/10 Excellent

RALPH OLIVERAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WALKING DISTANCE OF TIME SQR AND QUIET.
Stayed 3 nights in Apr 2025

10/10 Excellent

Milagros

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that it only has 2 elevators and in the mornings it is quite difficult to take it because it takes a long time, for the cleaning and loading staff should have another one apart from the guests. Another alternative would be to change the schedules or take the cleaning carts up to the floors in the early morning, so I think it would improve the flow of people in the elevator.
Stayed 6 nights in Apr 2025

8/10 Good

Karen Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, fantastic breakfast and.lovely rooms. Great Value !
Stayed 4 nights in Feb 2025

8/10 Good

Yigal

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Nechel

Stayed 4 nights in Apr 2025

6/10 Okay

Marianna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Convenient location and inexpensive. These are the main two positives about this hotel. The breakfast is pathetic and there are only two people serving it. One is making waffles, the other one is restocking and cleaning up. You need to set your expectations very low or you will be disappointed. There are only 2 elevators that are fit for about 10 people, but are meant for 6. We had to take an elevator up to go down, otherwise the elevators always came full. Overall, it was an OK stay, but we didn’t expect a Four Seasons, so it met our expectations.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mondet flavien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Tofik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I would like to express my appreciation to the hotel staff for accommodating my request. My first stay in New York was a positive experience. One of the key advantages of this hotel is that it does not charge a facility fee, unlike many other hotels in the area. This transparency in pricing is highly appreciated, as it eliminates unexpected additional charges. The hotel is well-maintained and situated in a convenient location, close to major attractions and within easy access to the subway. The provision of a hot breakfast is a significant benefit, especially for visitors to New York. We stayed on the 32nd floor and experienced no issues with the elevators throughout our stay. The hotel staff deserves special recognition for their professionalism and dedication. They responded promptly to requests and consistently provided the necessary support. As for cleanliness, it appears that a basic level of room cleaning is standard practice in the United States.
Stayed 6 nights in Apr 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and excellent stay
Stayed 1 night in Apr 2025

8/10 Good

Kayte

Traveled with family
Liked: Cleanliness
Great place to stay to be near Times Square. Area around the hotel felt safe and lively - lots of nearby food and shopping. Hotel was clean and comfortable. Nothing fancy. Our one issue was that we clogged the toilet, and it took over an hour for someone to come up and plunge it. Turns out when you press the button on the phone for 'front desk' it actually sends you to an answering service that relays the message to the front desk. Once I went downstairs and talked to the actual person at the desk it was resolved quickly. Unfortunately, it didn't get logged in the system, so maintenance woke us up the next day wanting to fix it again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Sheri Ann

Liked: Cleanliness, staff & service
The lights in the elevators were flickering and it was very bad if someone had epilepsy. It was hard to get an elevator at times
Stayed 2 nights in Apr 2025

10/10 Excellent

Susette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower Door

Only problem we had was the shower door in 3003 was off track.
Stayed 4 nights in Apr 2025

10/10 Excellent

akshi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**A Hidden Gem in the Heart of NYC!** The Hampton Inn Manhattan is truly a treasure in the middle of New York City. From the moment we checked in to the moment we left, the staff went above and beyond to ensure we had a great experience. Both the team members who handled our check-in and check-out were professional, friendly, and demonstrated outstanding customer service. A special shoutout to the gentleman managing breakfast on the morning of the 12th—his cheerful attitude and attentiveness stood out. He made sure everyone felt welcome and got exactly what they needed. This kind of service makes a stay memorable. Highly recommended!
Stayed 1 night in Apr 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and friendly staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff !! Soon as I got there I got checked in!! Even prior to they messaged to ensure that I had a smooth check in and know other things which were useful!! Very accommodating worker in the breakfast section really knows how to work under pressure!! Definitely will come back!!
Stayed 2 nights in Apr 2025

8/10 Good

MARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, walking distance to Port Authority and other transportation. Very good breakfast. The hotel is a bit dated. The towels can be renewed. Had issues with room keys not working and had to go back and forth from 28 floor to recharge them. Overall, recommend this hotel.

6/10 Okay

Jose

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Awful experience

My experience was not that good. It’s the first time I stay at a Hampton Inn that Dow not meet the expectations. Personal was not friendly, as a matter of fact, it seems to me that they are not people friendly. The room was to small. The shower head awful and the breakfast area a total disaster with trash everywhere and no enough hands to keep up with it. And let me not forget that I saw house keeper and other personnel around and they were not friendly at all, not even to say good morning. Not friendly when ask about options for parking and transportation. Will not recommended at all. Jose Rivera
Stayed 1 night in Apr 2025

8/10 Good

Kristina

Traveled with group, Traveled with partner
Liked: Amenities
The property was very clean and everyone was friendly. I liked that they offered breakfast but it was only okay. Lots to pick from though. The elevator was very hard to get in the morning.
Stayed 3 nights in Apr 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Sinan

Disliked: Cleanliness, property conditions & facilities
Other than the location, the stay was nit great. The property is old, needs rehabs, the toilet clogged twice, the room is very snug. I couldn't wait to leave this hotel.
Stayed 4 nights in Apr 2025