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Heritage Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Heritage Hotel

In-room safe, desk, blackout drapes, iron/ironing board
Interior entrance
1 King Bed, Empire State Building View | City view
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Empire State Building
    ‪10 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for 1 King Bed, Empire State Building View

1 King Bed, Empire State Building View | In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Empire State Building View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

  • 344 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 3 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Reception

Pod Times Square

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Bar
4.5 out of 5, Wonderful, (4372)
The price is $289
per night
$358 total
includes taxes & fees
Apr 18 - Apr 19
Pod Times Square

About this property

Heritage Hotel

Hotel in Manhattan
A 24-hour fitness center, a 24-hour business center, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

Heritage Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 614 out of 1520 reviews
Rating 8 - Good. 483 out of 1520 reviews
Rating 6 - Okay. 247 out of 1520 reviews
Rating 4 - Poor. 90 out of 1520 reviews
Rating 2 - Terrible. 86 out of 1520 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Stayed 1 night in Dec 2024

10/10 Excellent

Gerson

Stayed 1 night in Dec 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Great holiday trip. No complaints at all! Convenient to the subway and such. Thanks for a great stay.
Stayed 2 nights in Dec 2024

6/10 Okay

Andrea

Traveled with group, Traveled with partner
Liked: Staff & service
The price was good but the cleanliness was bad. The staff was very friendly tho

6/10 Okay

Gina

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Dec 2024

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a great district. Close to subways and within walking distance of great restaurants, shops, and iconic locations. All staff were amazing as well.
Stayed 2 nights in Dec 2024

6/10 Okay

Mouriac Halen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Dana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The walls are really thin, you can hear your neighbors full conversations and you can’t even breathe on the bed without it squeaking
Stayed 1 night in Dec 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heritage in Christmas
It was wonderful close to lots of things to do for fun and they way to go further if needed
Stayed 2 nights in Dec 2024

4/10 Poor

Donald

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The windows were very dirty and in such poor condition that the freezing cold air came through, The heater/air conditioning unit in the window was very noisy. Staff was great but the hotel was terrible.
Stayed 2 nights in Dec 2024

6/10 Okay

Isaiah

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Shital

Liked: Cleanliness, staff & service
we had good stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with our stay. The staff was friendly and it is in a decent location if you want to be in walking distance of most things. Good food and coffee options near by. The hotel itself is could use some updates and minor repairs here and there but I found absolutely nothing to be unsatisfactory. I would stay there without hesitation, especially if the need was basic; a safe and comfortable place to sleep at night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the heritage in and would gladly stay again, already trying to plan my next trip where I will be staying at the heritage again.
Stayed 2 nights in Dec 2024

8/10 Good

Alix

Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel in NYC. Staff were very nice and helpful. Bed pretty comfortable. Room was tiny for 4 but good setup.
Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Stayed 4 nights in Dec 2024

8/10 Good

Daryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kerry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Henry

Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024