Heritage Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heritage Hotel

In-room safe, desk, blackout drapes, iron/ironing board
Reception
Interior entrance
Exterior
1 King Bed, Empire State Building View | City view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Madison Square Park
    ‪2 min walk‬
  • Flatiron Building
    ‪4 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

1 King Bed, Empire State Building View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Full Beds, Sofa, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 344 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, 2 Full Beds, Non Smoking

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Petite Room, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 3 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Heritage Hotel

Hotel in Manhattan
A 24-hour fitness center, a 24-hour business center, and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 590 out of 1485 reviews" "
Rating 8 - Good. 467 out of 1485 reviews" "
Rating 6 - Okay. 254 out of 1485 reviews" "
Rating 4 - Poor. 89 out of 1485 reviews" "
Rating 2 - Terrible. 85 out of 1485 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to tourists area’s restaurants and shoos
Stayed 1 night in Sep 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
I accidentally booked a smoking room, which ended up being a happy accident. The room did smell like cigarettes already, but it’s a worthy trade-off for the privilege to smoke in the room.
Stayed 1 night in Oct 2024

8/10 Good

Dustin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Most quiet stay we’ve ever had in Manhattan!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family rooms
Stayed 3 nights in Oct 2024

8/10 Good

Georgie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage Hotel is in such a great spot to walk to many tourist sites, restaurants and Subway. We thoroughly enjoyed our time in New York. The staff were always available and happy to give advice on how to get to places and which subways to get on. Highly recommend to anyone on their first trip!
Stayed 6 nights in Oct 2024

10/10 Excellent

KJ

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot in Midtown
Stayed 3 nights in Oct 2024

6/10 Okay

Maria cristina

Disliked: Staff & service, property conditions & facilities, room comfort
El hotel esta bien situado..pero la cama y las instalaciónes tienen mucho q mejorar
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff were attentive and went out of their way to ensure that we were comfortable. Great stay!!
Stayed 2 nights in Oct 2024

6/10 Okay

Pernille Hering

Traveled with family
Liked: Cleanliness, staff & service
Nice staff little old hotel clean
It was very helpfull staff and the room Ok. The Hotel Seem Old and soon ready for renovation. The room very small and no where to but your things in the bathroom. The location was good and it was nice with a little cafe next door, since the hotel didn’t offer breakfast
Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

ERNESTO

Nice location
Stayed 2 nights in Oct 2024

10/10 Excellent

Mikael

Brilliant service!
Stayed 3 nights in Oct 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Heritage Hotel
We had a lovely stay at the heritage hotel. Smooth check in, very friendly staff always there to help if needed. Room was very clean, comfy beds/pillows. We had everything we needed for our 4 night stay. 10/15 minute walk to the empire state and we even had a view from our window of it. If you need housekeeping you need to ask for it, to be honest we didnt need it, can just ask at reception for clean towels. Its not the poshest of Hotels but you pay for what you get and we feel the heritage was great value for money. We walked into times square everyday and night, took us about 30 minutes. Can grab uber or taxi for about 15/20 dollars depending how busy the roads are. We would stay again at this hotel and will recommend to friends especially those who dont want to break the bank as in the end its a clean room, comfy bed and friendly staff that we needed in New York as we were out at least 12 hours of the day.
Stayed 4 nights in Oct 2024

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities
This is more like a 1 or 2 star property, definitely not 3.
Stayed 1 night in Oct 2024

2/10 Terrible

Edwin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Space was very uncomfortable and dirty, bathroom had hair in the shower and there was trash everywhere in the hallways. I do no recommend this place to anyone and was super expensive.
Stayed 1 night in Oct 2024

10/10 Excellent

Berna

Liked: Cleanliness, property conditions & facilities
Everything was okay except for 1 thing. Bed types are not matching with the photos so you have to look at the explanation under the photo in room type. I thought i booked for 2 queen beds but it was 2 twin. So 2 single beds. Thats why we couldnt stay 3 people in the room. But other than that everything was great. Thanks.
Stayed 2 nights in Oct 2024

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location, good for a few nights. Staff is very friendly.
Stayed 3 nights in Oct 2024

6/10 Okay

Gregory

Stayed 1 night in Oct 2024

10/10 Excellent

John T.

Stayed 2 nights in Oct 2024

8/10 Good

Kathleen, Akron

Traveled with family
Liked: Cleanliness, staff & service
I loved the location and the quiet non-smoking room. It seemed recently renovated.
Stayed 2 nights in Oct 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to a subway station.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Staff & service, amenities, property conditions & facilities
The place and atmosphere was nice
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Stayed 2 nights in Oct 2024