We had a lovely stay at the heritage hotel. Smooth check in, very friendly staff always there to help if needed. Room was very clean, comfy beds/pillows. We had everything we needed for our 4 night stay. 10/15 minute walk to the empire state and we even had a view from our window of it.
If you need housekeeping you need to ask for it, to be honest we didnt need it, can just ask at reception for clean towels. Its not the poshest of Hotels but you pay for what you get and we feel the heritage was great value for money. We walked into times square everyday and night, took us about 30 minutes. Can grab uber or taxi for about 15/20 dollars depending how busy the roads are. We would stay again at this hotel and will recommend to friends especially those who dont want to break the bank as in the end its a clean room, comfy bed and friendly staff that we needed in New York as we were out at least 12 hours of the day.