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Heritage Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel

In-room safe, desk, blackout drapes, iron/ironing board
1 King Bed, Empire State Building View | City view
Reception
Interior entrance
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Madison Square Park
    2 min walk
  • Flatiron Building
    4 min walk
  • Empire State Building
    10 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    52 min drive

Room options

View all photos for 1 King Bed, Empire State Building View

1 King Bed, Empire State Building View | In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Empire State Building View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

  • 344 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 3 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Full Beds, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Smoking

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Heritage Hotel

Hotel in Manhattan
A 24-hour fitness center, a 24-hour business center, and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 566 out of 1433 reviews" "
Rating 8 - Good. 458 out of 1433 reviews" "
Rating 6 - Okay. 238 out of 1433 reviews" "
Rating 4 - Poor. 88 out of 1433 reviews" "
Rating 2 - Terrible. 83 out of 1433 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fantastic location, with parks nearby. Bathrooms were tiny and with no venting, quite musty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hilah Neisha

Traveled with family
Liked: Cleanliness, staff & service
The staff and location were truly spectacular! The aesthetics were lacking, it was 2.5 stars just because of the small and very basic quality of the room and amenities. Otherwise it was 5 stars! We are very pleased!
Stayed 2 nights in Aug 2024

8/10 Good

Baliram

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel to consider
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use a few touch ups but overall a great hotel. Staff very kind and helpful
Stayed 4 nights in Aug 2024

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service
Heritage Hotel was perfect for our 2 week stay. The location is excellent, it’s a nice area and quiet at night for sleeping. Super close to Madison Square Park, Eataly, Harry Potter Store, 23st Subway station, 2 Bros Pizza(for $1.50 slice), and a nice cafe right next door. The room was basic and a little dated, but had everything we needed, it was clean and for the price I couldn’t complain at all. We will definitely stay here again :-)
Stayed 15 nights in Jul 2024

10/10 Excellent

Abigail

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! would stay here again
Stayed 1 night in Aug 2024

8/10 Good

Jake

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Easy access and convenient location
Stayed 2 nights in Aug 2024

8/10 Good

Jake

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYC
The staffs are friendly. Easy to access. The best location in Manhattan
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. I needed a place to stay for a few days and the price was right.
Stayed 6 nights in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
The property was very reasonably priced for its location and was clean but it's not glamorous or even nice really. As others have stated this would be a serviceable hotel for an overnight stay if flying out. The neighborhood was not bad though so not a negative experience.
Stayed 4 nights in Jul 2024

6/10 Okay

Janette

Traveled with family
Liked: Staff & service
No chair to sit down. Bathroom shower head loose, no place to put personal bags, enough space for bench or shelves. Everything we had we had to have on the floor.
Stayed 3 nights in Aug 2024

4/10 Poor

Jimmy

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Thyais

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaun

Traveled with group
Thanks for the stay
Good stay, if I ever come back to NY will definitely use heritage again. The location was great and everything was comfortable and in good condition. Was cheapest option so I was a bit worried but ended up being well worth it!
Stayed 2 nights in Aug 2024

6/10 Okay

Candice

Traveled with partner
Liked: Staff & service
Liked that it was walkable to the shops in the area. Didn't like how you had to open two doors to get to room passing through the stairwell. Also the slamming of doors was really annoying and hindered sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Close to everything. Parking garage one street over. No complaints.
Stayed 1 night in Aug 2024

10/10 Excellent

Jens

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location
We stayed 4 nights. It is perfectly located near by subway and walking distance to broadway, Times Square etc. friendly staff that are helpful. Great small New York hotel in a good neighborhood.
Stayed 4 nights in Aug 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we would have booked here before our error in judgment on the initial booking we made. Much cleaner , better area and atmosphere.
Stayed 1 night in Aug 2024

8/10 Good

Jasha

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, spacious. Staff was friendly and helpful. The only downside: the elevators are super slow.
Stayed 7 nights in Aug 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Hailong

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The only thing nice about this place was the location. Otherwise the property was falling apart and the rooms looked like prison cells.
Stayed 2 nights in Aug 2024

6/10 Okay

Marylou

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Wayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024