A 24-hour fitness center, a 24-hour business center, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.
This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.
Heritage Hotel is a smoke-free property.
Languages
Chinese (Mandarin), English, German, Hindi, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Things to do
24-hour gym
TV in common areas
Conveniences
24-hour front desk
ATM
Guidebooks
Luggage storage
Vending machine
Guest services
Concierge services
Housekeeping (on request)
Multilingual staff
Tour and ticket assistance
Business services
24-hour business center
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
More
11 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
37-inch TV with premium satellite channels
More
Air conditioning (climate-controlled)
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 200 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property is also known as
Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York
Heritage Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 608 out of 1514 reviews
10 - Excellent
608
Rating 8 - Good. 471 out of 1514 reviews
8 - Good
471
Rating 6 - Okay. 257 out of 1514 reviews
6 - Okay
257
Rating 4 - Poor. 92 out of 1514 reviews
4 - Poor
92
Rating 2 - Terrible. 86 out of 1514 reviews
2 - Terrible
86
8.0/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Mark
Nov 24, 2024
Liked: Cleanliness, staff & service
One Single Factor Means Heritage is Off My List
The staff was great!
The room was small and dark, but adequate.
The location terrific!
The thin, single panel door between my room and the one next to me is a deal-breaker; four people came in at 3am and I could literally hear every single laughing drunken word they said as if if they were IN THE SAME ROOM!
3 hours sleep… Brutal… I can’t risk that again…
Mark
Stayed 1 night in Nov 2024
8/10 Good
abram
Nov 24, 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Average, great location
Great location, room was average, nothing fancy and small. Price was decent for NYC.
Really appreciate being accommodated for early check in, nice facility, old building & all the things that come with that. Decently updated bathroom. Small, but was fine for one evening.
The Heritage Hotel is clean and has a comfy bed, what more do you want when staying in New York? Rooms are spacious but dated and could do with a freshen up. Housekeeping is by request only. 30 minutes walk gets you to the top of Times Square (Ellen Stardust diner) minutes walk gets you to the flatiron building.
The hotel was in super convenient location. Not too noisy in the night compared to Times Square area. We had a king bed which was very comfortable, but the room was small. Not much space other than bed. We were busy & only needed to sleep in the hotel, so it worked out. Bathroom was small too. The round sliding doors were surprisingly shut tightly & there was no leak. Very good.
Conveniently located hotel only a few blocks from the subway. Room was basic with two twin beds. Excellent shower pressure and nice hot water. View from our room was of the concrete wall of the property next door but we didn't spend much time in the room except for sleeping at night. Room had a small refrigerator which was nice, we've stayed at other hotels in New York that didn't have a fridge. This hotel had the lowest price of most of the hotels when I booked my trip.
Friendly staff. Good location 15 walk from Penn Station and MSG. 10 min walk to the Friends experience. Very basic but good place to spend the night. Very little outside noise. Will hold bags on day of check out for a small fee.