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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

Two single beds with matching headboards and footboards, a nightstand with a lamp, and a large window with curtains.
Welcome to our reception area, featuring a sleek reception desk, pendant lights, and a clock on the wall.
Relax in our inviting lobby, featuring a seating area, reception desk, and stunning city views.
Cozy retreat with a sofa, flat-screen TV, and compact kitchenette.
Experience the charm of this classic hotel, set amidst a bustling urban scene with a café and event space on site.

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Empire State Building
    ‪8 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed, Empire State Building View

1 King Bed, Empire State Building View | In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Empire State Building View

8.0 out of 10
Very good
(15 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

8.6 out of 10
Excellent
(14 reviews)
  • 344 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(21 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(127 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Heritage Hotel

Hotel in Manhattan
A 24-hour fitness center, a 24-hour business center, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

Heritage Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 665 out of 1567 reviews
Rating 8 - Good. 486 out of 1567 reviews
Rating 6 - Okay. 242 out of 1567 reviews
Rating 4 - Poor. 85 out of 1567 reviews
Rating 2 - Terrible. 89 out of 1567 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to spend a comfortable night before heading to the airport.
Stayed 2 nights in Apr 2025

10/10 Excellent

Phoebe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the great stay you made our New York trip very fun and safe!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamie

Stayed 6 nights in Apr 2025

6/10 Okay

Anisha

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot to see New York

Overall the stay was excellent, the rooms were small but hey, it’s NY right. For the price and location I can’t fault it. Would definitely pick again if we went back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

8/10 Good

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Friendly staff an clean room!
Stayed 2 nights in Apr 2025

8/10 Good

Frederic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Paul

Stayed 4 nights in Apr 2025

8/10 Good

Adnan

Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean and affordable
Stayed 1 night in Apr 2025

8/10 Good

Steven

Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Stay at Heritage since I want my room there!

The hotel staff is outstanding, and so kind! As a relative comparison, was at Aria in Las Vegas for 3 days last week. The staff at Aria much nicer! Thank you guys!
Stayed 2 nights in Apr 2025

6/10 Okay

zenon

Stayed 2 nights in Apr 2025

10/10 Excellent

LUZ, CAROLINA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Apr 2025

8/10 Good

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruchi

Stayed 3 nights in Apr 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was awful. The ipark garage that is affiliated with the hotel upcharged me it shouldn’t have been more than 75 and they charged me 100 for 24 hours and 46 mins.
Stayed 2 nights in Apr 2025

8/10 Good

Grazzia

Liked: Property conditions & facilities, room comfort

Good location

Good location for a reasonable price
Stayed 5 nights in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super accommodating, helpful and polite. The room was small but very adequate and priced appropriately. Great surrounding area, great price and lots of stuff to do around the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

David

Disliked: Property conditions & facilities
Because the reservation was in my husbands name they would not let me check in until my husband was able to call hotels.com.
Stayed 1 night in Apr 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
The check-in staff extremely good
Stayed 1 night in Apr 2025

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room for a Manhattan hotel room.
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Stayed 2 nights in Dec 2024