Hilton Garden Inn New York / Staten Island

3.0 star property

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Meeting facility
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1100 South Ave, Staten Island, NY, 10314
  • Staten Island Mall
    ‪7 min drive‬
  • The Mills at Jersey Gardens
    ‪14 min drive‬
  • Cape Liberty Cruise Port
    ‪15 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪18 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room

  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Studio

  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn New York / Staten Island

3-star Staten Island hotel with 1 restaurants, connected to the convention center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and coffee/tea in a common area.
Hilton Garden Inn New York / Staten Island offers 198 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This Staten Island hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 16 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Hilton Garden Inn New York / Staten Island is a smoke-free property.

Lorenzo's Restaurant, Bar - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lorenzo's Restaurant, Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Staten Island New York
Hilton Garden Inn New York Staten Island
Hilton Garden Inn Staten Island New York
Hilton Garden Inn New York Staten Island Hotel
Hilton Garden Inn New York Staten Island
Hotel Hilton Garden Inn New York / Staten Island Staten Island
Staten Island Hilton Garden Inn New York / Staten Island Hotel
Hotel Hilton Garden Inn New York / Staten Island
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden New York Staten
Hilton New York Staten Staten
Hilton Garden Inn New York / Staten Island Hotel
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn New York / Staten Island Hotel Staten Island

Hilton Garden Inn New York / Staten Island Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 476 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 128 out of 1005 reviews
Rating 4 - Poor. 94 out of 1005 reviews
Rating 2 - Terrible. 78 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mariusz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To properly assess this location, it is necessary to compare it to local hotels. This is exactly what makes the difference. Most hotels are run down, tired and in need of overhaul, this location is clean, neat, somewhat in the middle of nowhere, but from moment you walk in and all the way to the room, there is no fear of ‘what have I done? where in the hell I am staying overnight?’. It is my new stay at location, even though I have to pay toll to get over bridge to the boroughs.
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Stayed 3 nights in Nov 2024

10/10 Excellent

ELIZABETH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night stay outside the city
We arrived around 8:30 at night. Our check in was quick and the staff was friendly. We were able to get to our room right away and unwind from our long travels. The room was clean, a little outdated, but very comfortable. The rugs in the hallway were stained, so we were nervous that the room would not be as clean as it was. The lobby was beautifully decorated for Christmas. It was about 1/2 hour from the city but an easy drive. The location was great. We enjoyed our stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Zaviann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Peter

Stayed 3 nights in Nov 2024

10/10 Excellent

Lucian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stay not too far from New York at a reasonable price.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, convenient to get to, great food at Lorenzo's Restaurant
Stayed 2 nights in Nov 2024

8/10 Good

Ren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Liked: Cleanliness
Upon check in the young lady checking Us in was rude. Bottom of bathtub was oily. Was on second floor with a view of the top of a chapel looking windows couldn’t see outside
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean and the breakfast is good! And they have Turkey bacon for non pork eaters
Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was super helpful and very kind. We left our vehicle in the parking lot while we went on a cruise. 10 out of 10 would recommend.
Stayed 1 night in Nov 2024

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were cordial and helpful. The property was clean and in a convenient location to access the highway and route to the Staten Island Mall. The room was very nice and well maintained. It was nice to have a small refrigerator, microwave and coffee maker available. The lobby was nicely decorated for the XMAS holiday. The only complaint was loud noise in the hallways after midnight (one night) due to a wedding that had taken place. Maybe have an etiquette pamphlet distributed to show respect for all customers? Anyway it was an awesome few days.
Stayed 2 nights in Nov 2024

2/10 Terrible

Kamel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty hotel broken things noisy
Stayed 1 night in Nov 2024

8/10 Good

Maria Teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rafael, Bethlehem

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place, we love the owners
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not one thing we did not like! It was perfect from the beginning to the end of our stay! The staff are all amazing. The Hotel is beautiful. The restaurant & bar were awesome! When we get back to NY we will definitely be staying here!!!
Stayed 2 nights in Nov 2024

4/10 Poor

Nick

Traveled with family
Disliked: Property conditions & facilities
Thanksgiving holiday
This hotel was chosen due to convenience of location. The only positive experience about this hotel was being able to check in early. The hotel entrance and lobby was relatively clean and welcoming. The hotel room was clean but was furnished with furniture that looked like it came out of a cheap flea market. Worst of all was an obvious water leak due to heavy rain in front of the 2nd floor elevators creating a hazard getting in/out of the elevators. For what I paid to stay at this hotel, it definitely did not meet expectations. I would not recommend nor stay at this hotel again. I have stayed at cheaper motels with better accommodations.
Stayed 3 nights in Nov 2024

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hiding in plain sight
Nice secluded area just off 440.. clean, professional, attentive service, nice gym, plenty of parking, good value
Stayed 2 nights in Nov 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
This hotel was very nice. Excellent location. Easy on and off highway , amazing choice for food. Excellent service, all hotel staff were very helpful and polite. Very upbeat attitude from everyone. In hotel restaurant had fantastic dinner. Our Room was huge and clean. The only negative I can mention is the mattress is overdue for a replacement. They are doing remodeling so maybe that is on tap for replacement. All in all 4 1/2 stars on 5 star scale
Stayed 3 nights in Nov 2024

6/10 Okay

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent except no continental breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024