Hilton Garden Inn New York / Staten Island

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn New York / Staten Island

Meeting facility
Breakfast, lunch, dinner served; Italian cuisine, garden views
Reception
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Bar
  • Housekeeping

Explore the area

Map
1100 South Ave, Staten Island, NY, 10314
  • Staten Island Zoo
    7 min drive
  • Staten Island Mall
    7 min drive
  • Snug Harbor Cultural Center and Botanical Garden
    10 min drive
  • Newark Liberty Intl. Airport (EWR)
    18 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room

  • Sleeps 4
  • 1 King Bed

Studio

  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn New York / Staten Island

3-star Staten Island hotel with 1 restaurants, connected to the convention center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and coffee/tea in a common area.
Hilton Garden Inn New York / Staten Island offers 198 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This Staten Island hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 16 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Hilton Garden Inn New York / Staten Island is a smoke-free property.

Lorenzo's Restaurant, Bar - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lorenzo's Restaurant, Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Staten Island New York
Hilton Garden Inn New York Staten Island
Hilton Garden Inn Staten Island New York
Hilton Garden Inn New York Staten Island Hotel
Hilton Garden Inn New York Staten Island
Hotel Hilton Garden Inn New York / Staten Island Staten Island
Staten Island Hilton Garden Inn New York / Staten Island Hotel
Hotel Hilton Garden Inn New York / Staten Island
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden New York Staten
Hilton New York Staten Staten
Hilton Garden Inn New York / Staten Island Hotel
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn New York / Staten Island Hotel Staten Island

Hilton Garden Inn New York / Staten Island Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 469 out of 1001 reviews" "
Rating 8 - Good. 236 out of 1001 reviews" "
Rating 6 - Okay. 126 out of 1001 reviews" "
Rating 4 - Poor. 92 out of 1001 reviews" "
Rating 2 - Terrible. 78 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Private Labor Day
I wanted a quiet, solitary weekend all to myself to work on a writing project. The room was pleasant, a king size bed, mini refrigerator, microwave and coffee maker. It was quiet, clean, desk top space, an extra chair to cozy into for catching up with tv news and searching for a movie to watch at night. The buffet breakfast is amazing! Opulent, an excellent omelet station, pancakes, waffles, bagels and assorted bread, pastry, oj and choice coffee. An unexpected interval was a spectacular 15-minute fireworks display on Sunday night. It was a surprise wedding gift from the parents of a couple celebrating their wedding at the venue. Guests were given notice, to avoid concerns about noise. So I went outside to watch, along with some other guests. Based on what I wanted and needed for my little getaway, it was exactly right.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything except for the parties booked at this location that ended until 10-11 pm. If this doesn't bother you, everything else was outstanding.
Stayed 2 nights in Sep 2024

4/10 Poor

Jarel

Stayed 1 night in Aug 2024

2/10 Terrible

Yousef

Traveled with family
Disliked: Staff & service, amenities
Poor customer service
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I was trying to sleep, I kept getting distracted by the noise from other guests in the hallway
Stayed 1 night in Sep 2024

4/10 Poor

Rosemarie

Stayed 2 nights in Aug 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ali

Disliked: Staff & service
Stayed 5 nights in Sep 2024

8/10 Good

ROBERT

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It started at check in with a request of extra shower towels for my 3 night stay the checkin woman said she would send it up shortly but towels they never came also she ask me if I would like my room clean I ask is that an extra fee she said no but for my 3 day stay they never cleaned my room I also made sure that my do not disturb sign was removed when I left my room every morning and finaly my room # was 424 the shower handle that regulates the hot & cold has to be fixed so small TV and my view was the roofs of the hotels lobby and trees so on a one to tenI give my stay a big 5
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant and bar!
Stayed 1 night in Sep 2024

8/10 Good

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

8/10 Good

dominick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jason, Roselle

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Check in was very slow. Staff not very friendly. Our floor smelled like cat urine because someone was bringing out a litter box. They then decided to take it into the elevator which stunk up the whole elevator. Lastly our room was right over where wedding receptions are held. I felt like the DJ was in our room. We had to be up very early the next morning and we were not able to fall asleep until after 11:30 even with the sound machine on. Why does the wedding party not stay on that side of the hotel rather than guests trying to get a good night's sleep?
Stayed 2 nights in Aug 2024

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and everything was stocked. Front desk is friendly and knowledgeable. Very welcoming!
Stayed 2 nights in Aug 2024

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, staff & service
The five star here is the onsite restaurant. The food and service was amazing. The hotel rooms are dated and need work but the lobby was nice.
Stayed 5 nights in May 2024

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
The establishment is tired and well worn, although everything was clean
Stayed 4 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place to stay
Stayed 2 nights in Aug 2024

6/10 Okay

norine

Traveled with family
3
Stayed 1 night in Aug 2024

10/10 Excellent

PILAR

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Melanie

Traveled with partner
Liked: Cleanliness, amenities
Common areas slightly grungy
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Friendly staff that was responsive when I needed assistance. Very nice and clean rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Chantel

Stayed 4 nights in Aug 2024