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Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property

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Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Welcome to the Hilton Garden Inn, featuring a revolving door entrance and lush potted plants.
Enjoy a drink at the bar, where a selection of liquor bottles and a digital screen are on display.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable desk area.
Relax in our spacious lobby, featuring a central seating area with sofas and armchairs, a large flat-screen TV, a fireplace, and lush greenery.
Relax in a stylish living area with a sofa, armchairs, and a flat-screen TV.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
237 West 54th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪6 min walk‬
  • Rockefeller Center
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Terrace

7.4 out of 10
Good
(6 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.0 out of 10
Very good
(50 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.2 out of 10
Very good
(17 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(6 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.2 out of 10
Very good
(11 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Drinks & Snacks)

7.4 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

8.6 out of 10
Excellent
(28 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

7.6 out of 10
Good
(5 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Terrace

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Living area | 40-inch LCD TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(153 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • 275 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

8.2 out of 10
Very good
(104 reviews)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

7.6 out of 10
Good
(10 reviews)
  • 200 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(3 reviews)
  • 200 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilton Garden Inn New York/Central Park South-Midtown West

3.5-star hotel in Manhattan
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Hilton Garden Inn New York/Central Park South-Midtown West is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Onsite venue - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 75 per day)
  • Secured, covered valet parking on site (USD 95 per day)

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self parking fee: USD 75 per day
  • Covered valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 836 out of 2037 reviews
Rating 8 - Good. 537 out of 2037 reviews
Rating 6 - Okay. 342 out of 2037 reviews
Rating 4 - Poor. 163 out of 2037 reviews
Rating 2 - Terrible. 159 out of 2037 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Wipawee

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

neil

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Broken items in unclean room
Stayed 1 night in Mar 2025

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hilton Garden Inn - totally worth it !

Very very nice - no hiccups . All great !
Stayed 1 night in Apr 2025

8/10 Good

Deserie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The elevator was not working fully due to recent flood damage. We had to text someone everytime we needed to go down. Kind of inconvenient because sometimes there was a wait since we were on the 28th floor. The room was a tad stuffy even with the ac on. Room was clean and hotel location was great.
Stayed 3 nights in Apr 2025

6/10 Okay

ellen

Traveled with family
Liked: Amenities
The elevator was constantly breaking making wait times ridiculous
Stayed 2 nights in Apr 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jennifer, Newtown

Stayed 1 night in Apr 2025

10/10 Excellent

Maddy

Stayed 7 nights in Mar 2025

4/10 Poor

Houda

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Margaret

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Was informed elevator didn’t work when I checked in but would be fixed shortly. 3 days later still not fixed. Alarms went off at 2:30 in morning for a long time. Was nervous/ tried to call front desk. Phone not working. Was told later phones not working and to text if you needed anything. Ugh. Bad stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles F.

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Erkan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. That’s about all there is good about this property. People were stuck in elevators. We walked the 12 floors. Workers don’t care. Attitudes. Don’t go well with Hilton
Stayed 6 nights in Mar 2025

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator
Stayed 4 nights in Apr 2025

2/10 Terrible

Amit

Stayed 3 nights in Apr 2025

10/10 Excellent

Olivia M

Stayed 3 nights in Apr 2025

2/10 Terrible

Michael

Traveled with partner
Unfriendly and disrespectful
Stayed 1 night in Apr 2025

2/10 Terrible

bill

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever at a Hilton hotel !! Evidently there was a flood or broken pipe but all elevators were out and operating manually only. No phones while we stayed. Only communication was via text message to front desk. Had to scan a QR code for any reply back. Terrible experience.
Stayed 2 nights in Mar 2025

2/10 Terrible

Alyce

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The elevator wasn’t working . I asked doe towels several time and never got them. Never cleaned my room
Stayed 2 nights in Apr 2025

2/10 Terrible

Jose

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 1621 was so bad unable to sleep due to the glare coming into the room from outside. Bath was old, shower kept leaking with very difficult to adjust the water temperature. Awful experience!
Stayed 1 night in Feb 2025

4/10 Poor

Josemyne

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was spacious and clean, however the front desk staff was disorganized and from Thursday to Sunday elevators were down. You would think they’d be fixed in a day or two but no, a line to get upstairs and you had to text and wait for an elevator, at times waiting more than 20 minutes. The front lobby was extremely hot & crowded.
Stayed 2 nights in Mar 2025

2/10 Terrible

Susan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an issue with lack of water, WiFi , telephone system and lifts whilst we were staying at this hotel which was an unfortunate occurrence but the way it was dealt with was a disgrace. The receptionists were very unhelpful and it was not the experience I would expect from a Hilton hotel.
Stayed 4 nights in Mar 2025

4/10 Poor

Karla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Maqbula

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Apr 2025

4/10 Poor

Jordan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Let me just say they stay was nice but we ran into the issue of the elevators not working which was a big inconvenience when your room is on the 19th floor. We waited over 10-15 minutes everytime we wanted to get down stairs and some times we didn’t even get a response until time had passed and we’d already walked down the steps and got to our destination in a different part of the city. The elevator operators informed us that the elevators have been down for a good amount of time now and it didn’t seem like it’d be fixed anytime soon. On check out day we were informed that only 1 elevator was working and that’s absurd for a hotel to have happen on the busiest check out day of the week. My Biggest concern is that what if u had an emergency and taking the steps wasn’t an option for me. I didn’t like that there was any type of accommodation for the elevators not working properly. We weren’t offered a discount on our stay, free breakfast or anything of that sort. We received 10% off our bill if we decided to eat at the hotel restaurant and after talking to some of the other guests staying there they let us know the food and drinks weren’t worth it so that was off the table. I’m disappointed in this stay and I wouldn’t book this hotel again
Stayed 2 nights in Apr 2025