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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Helicopter/plane tours
View from room
Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
121 W 28th St, New York, NY, 10001
  • 5th Avenue
    6 min walk
  • Madison Square Garden
    6 min walk
  • Madison Square Park
    7 min walk
  • New York, NY (LGA-LaGuardia)
    27 min drive

Room options

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed Roll In Shower

  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout drapes

Two Queen Beds City View

  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • 190 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

Two Double Beds Roll In Shower

  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Drinks-Snacks)

  • 190 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout drapes

King Evolution

  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds

  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed City View

  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Higher Floor)

  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Higher Floor)

  • 190 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn New York/Manhattan-Chelsea

3-star hotel in Manhattan
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk.
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

Hilton Garden Inn New York/Manhattan-Chelsea is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 969 out of 2248 reviews" "
Rating 8 - Good. 727 out of 2248 reviews" "
Rating 6 - Okay. 324 out of 2248 reviews" "
Rating 4 - Poor. 130 out of 2248 reviews" "
Rating 2 - Terrible. 98 out of 2248 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Eda

Traveled with family
A/C in our room leaked. Floor was soaked. Was offered another room. View from this room was rooftop mechanicals. Refused room change. They put a blower in our room for 3 days. A/C still leaked. Fan in bathroom didn’t work.
Stayed 5 nights in Aug 2024

6/10 Okay

Richie Paul

Traveled with family
Stayed 2 nights in Aug 2024

6/10 Okay

kritika

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is way too pricey for the kind of room and hotel service they offer
Stayed 1 night in Aug 2024

8/10 Good

Petal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location with all the beautiful flower and plant shops
Stayed 5 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time visiting New York City and this hotel made my stay very comfortable. The staff and the location were perfect. If I visit again, I’m definitely booking my stay here! The breakfast buffet was exceptional! I highly recommend this hotel. You won’t be disappointed. Thank you!!!
Stayed 7 nights in Aug 2024

8/10 Good

KARYN

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location.
The hotel was located in a good location. It was about 3/4 blocks from Penn station. The subway was down the block. The hotel is located in the floral district so you will be surrounded by lots of Foliage. The lobby is extremely small. The staff at The front desk were very very helpful and friendly. The elevator is slow. The decor was worn. The room was fine for our 2 day stay. The beds are very comfortable. The room was clean. The bathroom needed a lot of work. The tub was peeling as well as the ceiling. Other than it needing some remodeling our stay was enjoyable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Excellent staff
Stayed 3 nights in Aug 2024

10/10 Excellent

William, St Lazare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a spacious room. TV had lots of channels. Staff was prompt and efficient.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda l

Liked: Cleanliness
Stayed 6 nights in May 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service
A surprisingly quiet property, despite its location in the middle middle of New York
Stayed 6 nights in Jun 2024

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Garden Inn was a very good experience. Would visit again.Walkable to lots of restaurants and shopping.
Stayed 5 nights in Aug 2024

10/10 Excellent

Arthur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Lissa, BRONX

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed in this hotel multiple times, is located in a very nice area, close to the many interesting places. It’s great. I love it
Stayed 2 nights in Aug 2024

6/10 Okay

Amy

Liked: Cleanliness
I enjoyed the proximity to the Empire State Building and all the food options. Bathrooms could use an update, breakfast was good, lots of variety.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities
.Pros: Central location (on flower district street) Near several metro stations Friendly staff Price considering NYC average Room size was ok Cons: Run down hotel Uncomfortabke mattresses (we sank to the middle) - we tried two rooms, same issue Old carpets made the room smell like stinky feet Minimal free toiletries and not of good quality We didnt try the breakfast, instead went around the corner to a deli for a third of the price.
Stayed 3 nights in Aug 2024

6/10 Okay

Shuang, Seattle

Stayed 3 nights in Aug 2024

10/10 Excellent

Sofia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location for all the stuff to do around nyc and there’s 2 subways really close! very nice staff and clean hotel! had absolutely no problems and will definitely be back next time i’m in nyc!
Stayed 5 nights in Aug 2024

10/10 Excellent

Jennifer lynn

Traveled with family and small children
Everyone was so nice and our stay was great
Stayed 4 nights in Aug 2024

6/10 Okay

rina

Traveled with family
Liked: Staff & service
I liked the fact we were close to subway and to everything, the room could have been clean and up to date, bathroom shower missing paint. The lobby very small
Stayed 5 nights in Aug 2024

8/10 Good

LI

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you re looking for great value, clean hotel with a good breakfast then its perfect. No resort fee's either like other NY hotels which compensates for the following- Windows aren't soundproofed like we have had staying in other NY hotels. AC unit is kinda noisey, but it drowns out the outside noise ! You get used to it though. Tip ! Worth pre paying breakfast through Expedia and paying extra for high floor. Daily House keeping was excellent.
Stayed 5 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

corina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the location was convenient for our stay and the staff was very friendly and helpful. however, it was very noisy and the bathroom had a terrible smell with a sink that would not drain and a broken toilet handle.
Stayed 3 nights in Aug 2024