Hilton Garden Inn Queens/JFK Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Queens/JFK Airport

Exterior
In-room safe, desk, laptop workspace, free cribs/infant beds
Lobby
Lobby
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
14818 134th St, Jamaica, NY, 11430
  • Aqueduct Racetrack
    ‪6 min drive‬
  • Resorts World Casino
    ‪7 min drive‬
  • UBS Arena
    ‪12 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪8 min drive‬

Room options

One King Bed, Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Standard King

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Drinks & Snacks)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Two Doubles

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Queen

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Garden Inn Queens/JFK Airport

3-star hotel in Queens
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space.
Hilton Garden Inn Queens/JFK Airport offers 192 accommodations with video-game consoles and safes. LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, gift shops/newsstands, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hilton Garden Inn Queens/JFK Airport is a smoke-free property.

Self-serve breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
Hilton Garden Inn Queens/JFK Airport has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 9:30 PM at scheduled times
  • Self parking on site (USD 40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to noon on weekends; USD 15.95 to 19.95 for adults and USD 9.95 to 9.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (47 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 15.95 to 19.95 for adults, and USD 9.95 to 9.95 for children
  • Self parking fee: USD 40 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Queens/JFK
Hilton Garden Inn Queens/JFK Airport
Hilton Garden Inn Queens/JFK Hotel
Hilton Garden Inn Queens/JFK Hotel Airport
Hilton Garden Inn Queens/JFK Airport Hotel
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Garden Inn Jfk
Hilton Queens Jfk Jamaica
Hilton Garden Inn Queens/JFK Airport Hotel
Hilton Garden Inn Queens/JFK Airport Jamaica
Hilton Garden Inn Queens/JFK Airport Hotel Jamaica

Hilton Garden Inn Queens/JFK Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 478 out of 1316 reviews
Rating 8 - Good. 326 out of 1316 reviews
Rating 6 - Okay. 228 out of 1316 reviews
Rating 4 - Poor. 142 out of 1316 reviews
Rating 2 - Terrible. 142 out of 1316 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel, Milford

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the airport and shuttle service
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Had to change rooms because toilet didn’t flush and shower was clogged with dirty water. Airport shuttle did not run after 9:30pm and cancelled without notice in the morning. Staff was friendly but incompetent and overwhelmed.
Stayed 1 night in Dec 2024

10/10 Excellent

Anwesha

Stayed 1 night in Dec 2024

8/10 Good

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water
Stayed 1 night in Dec 2024

10/10 Excellent

Hari

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Morris

Stayed 1 night in Nov 2024

8/10 Good

Linda

Stayed 1 night in Nov 2024

8/10 Good

Aliyah

Stayed 1 night in Dec 2024

10/10 Excellent

kritika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff.
Stayed 1 night in Dec 2024

6/10 Okay

Felicia

Traveled with family
Every Morning the cleaning ladies would start cleaning super early and be extremely noisey. They would allow the doors to slam over and over instead of just propping the door open. Pretty much that was my alarm Everyday when my actual intentions were to sleep in. I even put the tag on my door saying i didnt need my room cleaned so i could sleep in and enjoy my stay.
Stayed 4 nights in Dec 2024

6/10 Okay

Emily

Stayed 1 night in Dec 2024

10/10 Excellent

yousri

it’s great
Stayed 1 night in Dec 2024

10/10 Excellent

LaTonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
My stay was great - breakfast was great but not to much to choose from on dinner menu- staff was very accommodating.
Stayed 2 nights in Dec 2024

6/10 Okay

Udit

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Amenities
It was convenient and very clean
Stayed 1 night in Dec 2024

6/10 Okay

Steven, Orchard Park

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is polite but highly inconvenient. Doordash, must wait at desk (I have a bad knee), no free water, desk is easily backed up and overwhelmed (slow check in)
Stayed 1 night in Dec 2024

10/10 Excellent

Te-Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great place when traveling. There’s a free shuttle that takes you from the airport to the hotel and back. Sweet staffs, nice little restaurant on the first floor. Very convenient.
Stayed 1 night in Dec 2024

8/10 Good

Zana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was nice and clean, front desk was courteous. They do need extra staffing because there was one person checking everyone in.
Stayed 1 night in Dec 2024

8/10 Good

C. Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good spot and close to the airport
Stayed 1 night in Dec 2024

10/10 Excellent

Mohamed Safwan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Lina

Stayed 1 night in Nov 2024

8/10 Good

Quentin

Liked: Staff & service
The hotel restaurant closed early.
Stayed 1 night in Dec 2024

4/10 Poor

Allen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Under construction just outside our door . Booked and paid for king bed 3 months prior and was told it wasn’t available. Literally vacuuming outside our door at 4 am . Highway traffic noise in our room all night long
Stayed 1 night in Dec 2024