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Holiday Inn Express NYC Chelsea – NoMad Area by IHG

3.0 star property

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Photo gallery for Holiday Inn Express NYC Chelsea – NoMad Area by IHG

Enter a hotel with a modern design, flanked by lush planters and illuminated signs above the entrance.
Enjoy a wide selection of dishes at our buffet, featuring various stations with clearly labeled options.
Relax in our outdoor seating area, featuring comfortable wicker sofas and armchairs, a large umbrella, and a bike-friendly atmosphere.
Enjoy a city view from the comfort of this stylish room, featuring two single beds, a desk, and a flat-screen TV.
Stroll through the walkway lined with lush greenery and illuminated steps leading to a unique blend of modern and traditional architecture.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
232 W 29th St, New York, NY, 10001
  • Madison Square Garden
    ‪2 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Jetted Tub (High Floor)

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Jetted Tub (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Room amenity

Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Room amenity

Standard Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express NYC Chelsea – NoMad Area by IHG

3-star hotel in Manhattan
This smoke-free hotel features a fitness center, a snack bar/deli, and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and free use of bicycles are onsite.
Holiday Inn Express NYC Chelsea – NoMad Area by IHG offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Holiday Inn Express NYC Chelsea – NoMad Area by IHG features a fitness center and complimentary bicycles. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This New York hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge. A total renovation of this property was completed in March 2024.

Holiday Inn Express NYC Chelsea – NoMad Area by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking within 0.25 miles
  • Secured, covered valet parking on site (USD 85 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 15 floors
  • Built in 2005
  • Renovated entire property - March 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 70 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 85.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Holiday Inn Express NYC Chelsea – NoMad Area by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 743 out of 1569 reviews
Rating 8 - Good. 478 out of 1569 reviews
Rating 6 - Okay. 190 out of 1569 reviews
Rating 4 - Poor. 74 out of 1569 reviews
Rating 2 - Terrible. 84 out of 1569 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

NICHOLAS

Stayed 1 night in Apr 2025

10/10 Excellent

Helen, Maplewood

Stayed 2 nights in Apr 2025

10/10 Excellent

Helen, Maplewood

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at this hotel, which I ended up extending by a day as it was perfectly suited for this trip. Great for a solo business traveler: perfect location just a short walk to Penn Station and several subway options, many dining options (for all budgets) also within a short walk, reliable WiFi, comfortable and quiet rooms, and a very friendly, welcoming, helpful, and courteous team (especially the hardworking staff at the breakfast hour)! And it's surprisingly reasonably priced, especially given its very convenient location.
Stayed 1 night in Apr 2025

10/10 Excellent

Dhruvika

Stayed 2 nights in Apr 2025

10/10 Excellent

Jacques, Inwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Albert Ming

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location to the train station and Madison square garden. The staff is always very nice and eager to help with any questions we may have.
Stayed 1 night in Apr 2025

10/10 Excellent

Jade

Stayed 3 nights in Apr 2025

10/10 Excellent

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jillian

Stayed 4 nights in Apr 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were so kind and helpful! Location was perfect; close to food, shopping, subway, etc. The beds were very comfortable! The ONLY thing that would make it better would be a mini fridge in the rooms. :)
Stayed 6 nights in Mar 2025

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very clean and close to restaurants, stores, etc. Our only complaint was that we were right next to the elevator, and it was a little noisy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elsa R

Stayed 5 nights in Mar 2025

10/10 Excellent

Jahnilsa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place !
Stayed 1 night in Mar 2025

10/10 Excellent

Juan Carlos

Stayed 6 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Denied Entry Despite Paid Booking – Unprofessional and Unsafe Staff Review: I had a fully prepaid reservation through Hotels.com, yet upon arrival, I was denied check-in by a front desk staff member who was extremely unprofessional and appeared intoxicated—there was a noticeable odor of alcohol and drugs. Despite presenting my valid confirmation, I was refused entry and told to leave the premises without explanation. The receptionist’s behavior was hostile, dismissive, and completely unfit for a guest-facing role. This occurred late at night and left me scrambling to find emergency accommodations, resulting in over $500 in unexpected expenses. This experience was not only a breach of contract but also raised serious safety and ethical concerns. I’ve escalated this issue to IHG Corporate and will be pursuing formal complaints with consumer protection agencies if proper accountability is not enforced. Travelers should be warned: this property’s management appears to tolerate unfit staff behavior, and guests risk being turned away even with confirmed, paid reservations.
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Convent to facility using for surgery. Desk attendant very helpful for restaurants. Over and beyond !
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax lodging

Great stay , great staff this will be my go to hotel for NYC.
Stayed 1 night in Mar 2025

8/10 Good

Lauro

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
The staff are great, location also great. But on the rooms make sure the stuff work. If something is not working tell them at the front desk every day all day if can. Because they will take the taxes if complaining about something is broken they reduse thr amount of the taxes. If you find something dirty make sure you tell the front desk. For example the phone didn’t work at all all 5 night 6 days I stay at the property. Make sure they change the shower curtain they’re are dirty.
Stayed 5 nights in Mar 2025

6/10 Okay

Patrick

Traveled with group, Traveled with partner
Liked: Cleanliness
Property was in good condition, only 1 lift servicing the hotel caused frustrations with waiting times on busy periods. Breakfast was excellent
Stayed 5 nights in Nov 2024

2/10 Terrible

Lauren

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Not worth it

Fight broke out on the floor with banging on walls all night, and my room phone had no dial tone so I couldn't even call the front desk. Incredibly thin walls, so I didn't sleep all night, as I didn't feel safe enough to leave my room to see what could be done about it. Also just weird and outdated room, with screens stuck in the AC unit to act as filters that were clearly not doing anything.
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay here! Breakfast was great and had many choices. The staff did an excellent job keeping everything clean and restocked during the busy breakfast. Room was clean and well-stocked.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

One night in NYC

The rooms were small and shabby. We had two rooms on separate floors, one of which had broken doors on the closet and window shades that didn't work. The beds were comfortable and the linens were clean. Not a lot of extras in the bathroom, but it was clean as well. Considering how packed the hotel was, our floor was very quiet during the night. While the breakfast buffet had a good number of hot and cold beverages and food choices, the seating area was very cramped and crowded. Not comfortable at all. Several people took their food to the outdoor patio because the dining area was full. Al fresco in January...brrr!! The young lady at the desk was excellent! It was very busy when we arrived in the afternoon as well as when we checked out the following morning. She was there both times and was poised, professional, and efficient. I complimented her on the great job she was doing under such hectic conditions. At that point, she relaxed a bit and we had a brief, friendly conversation. I wish I'd gotten her name so I could make the "higher-ups" aware of what an asset she is to the company! All things considered, the hotel is in a great location and was just a short walk to the event we attended at MSG Theater. I would stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2025