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Holiday Inn Express - New York City Chelsea, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express - New York City Chelsea, an IHG Hotel

Meeting facility
Pillowtop beds, in-room safe, laptop workspace, blackout drapes
Property amenity
Exterior
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Parking available
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
232 W 29th St, New York, NY, 10001
  • Madison Square Garden
    4 min walk
  • Haymaker Bar and Kitchen
    1 min walk
  • 28 St. Station (7th Av.)
    3 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    56 min drive

Room options

View all photos for Standard Room, 1 King Bed, Jetted Tub (High Floor)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Room amenity

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Hilton Garden Inn New York/Manhattan-Chelsea

Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.1 out of 5, Very Good, (2311)
The price is $118
per night
$138 total
includes taxes & fees
Jan 6 - Jan 7
Hilton Garden Inn New York/Manhattan-Chelsea

About this property

Holiday Inn Express - New York City Chelsea, an IHG Hotel

3-star hotel in Manhattan
This smoke-free hotel features a fitness center, a snack bar/deli, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and free use of bicycles are onsite.
Holiday Inn Express - New York City Chelsea, an IHG Hotel offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Holiday Inn Express - New York City Chelsea, an IHG Hotel features a fitness center and complimentary bicycles. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This New York hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge. A total renovation of this property was completed in March 2024.

Holiday Inn Express - New York City Chelsea, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 55 per night)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 15 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 70 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Holiday Inn Express - New York City Chelsea, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 566 out of 1238 reviews" "
Rating 8 - Good. 385 out of 1238 reviews" "
Rating 6 - Okay. 150 out of 1238 reviews" "
Rating 4 - Poor. 63 out of 1238 reviews" "
Rating 2 - Terrible. 74 out of 1238 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alejandro

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Peng, Berkeley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Convenient to go to Penn station
Stayed 2 nights in Sep 2024

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to express my satisfaction with my recent stay at this hotel. The check-in process was both fast and convenient, setting a positive tone for my visit. I particularly enjoyed the breakfast offered daily, which provided a pleasant start to each morning. Additionally, the room was updated and had a modern feel, creating a comfortable environment throughout my stay. I must also commend the cleaning staff for their warmth and helpfulness, which added to the overall positive experience at your establishment. Thank you once again for a delightful stay at your hotel. I look forward to visiting again in the future.
Stayed 2 nights in Sep 2024

8/10 Good

Kathleen

Stayed 3 nights in Sep 2024

10/10 Excellent

Troy

Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria

Liked: Amenities, property conditions & facilities
Late check out flexibility, great breakfast and completely affordable
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Stayed 4 nights in Aug 2024

10/10 Excellent

Mary

Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

Christina

Stayed 3 nights in Aug 2024

10/10 Excellent

Jhansi

Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

SANJEEV

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
We reserved 2 rooms with queen beds but given with king bed. Rooms were not ready when we arrive. When i asked Front desk ( Jamie ) he replied very rudely that they are overbooked. I never felt so bad in front of my family But when you have reservation you expect it should be ready. Never seen such a poor hospitality in my life. Like the location, breakfast and waterbottle jesture.
Stayed 4 nights in Aug 2024

10/10 Excellent

Danny Shuo

Stayed 2 nights in Aug 2024

8/10 Good

Anna

Renovated hotel in a convenient location
Stayed 3 nights in Aug 2024

10/10 Excellent

Niik

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location will book again if we go back to NYC
Stayed 8 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here was nice breakfast fast could be a little better.
Stayed 2 nights in Aug 2024

6/10 Okay

david

Traveled with partner
Disliked: Staff & service, amenities
My bed nor the bathroom were ready when I got back at 3:30 pm
Stayed 3 nights in Aug 2024

10/10 Excellent

Nalini

Traveled with family
Liked: Cleanliness, amenities
I like that it was close to Penn station and we had access to lots of activities with subway line 1 closeby.
Stayed 2 nights in Aug 2024

8/10 Good

James

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Fine
Stayed 2 nights in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and amenities, including breakfast, free water and use of hotel bikes.
Stayed 6 nights in Aug 2024

6/10 Okay

Chian

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024