Holiday Inn Express - New York City Chelsea by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express - New York City Chelsea by IHG

Exterior
Reception
Standard Room, 2 Double Beds (High Floor) | Pillowtop beds, in-room safe, laptop workspace, blackout drapes
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
232 W 29th St, New York, NY, 10001
  • Madison Square Garden
    ‪4 min walk‬
  • Macy's
    ‪7 min walk‬
  • Chelsea Hotel
    ‪8 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪23 min drive‬

Room options

Standard Room, 1 King Bed, Jetted Tub (High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Express - New York City Chelsea by IHG

3-star hotel in Manhattan
This smoke-free hotel features a fitness center, a snack bar/deli, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and free use of bicycles are onsite.
Holiday Inn Express - New York City Chelsea by IHG offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Holiday Inn Express - New York City Chelsea by IHG features a fitness center and complimentary bicycles. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This New York hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge. A total renovation of this property was completed in March 2024.

Holiday Inn Express - New York City Chelsea by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 55 per night)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 15 floors
  • Built in 2005
  • Renovated entire property - March 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 70 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Holiday Inn Express - New York City Chelsea by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 623 out of 1345 reviews
Rating 8 - Good. 413 out of 1345 reviews
Rating 6 - Okay. 167 out of 1345 reviews
Rating 4 - Poor. 63 out of 1345 reviews
Rating 2 - Terrible. 79 out of 1345 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

LINDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice to stay here for events at MSG.
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Amenities
Staff was friendly . Good breakfast
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 5-night stay was great for the most part. The hotel is nestled on 29th between 7th and 8th, and conveniently located close to the subway and lots of food options. It's a close walk to the High Line, Madison Square Garden and Times Square. The room itself was very nice, seemed recently renovated, albeit small (I guess this should be expected for New York). The hot water took a while to heat up, especially in the early morning, but it was great when it worked. I wish there was a way to tone down the bathroom lights as they were quite bright around the mirror. The one major con has nothing to do with the hotel, but there's quite a bit of traffic making its way down the one-way street and there was a lot of noise outside (drilling and garbage trucks) between 3-5am. Bring earplugs or request a room on the other side of the hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Carlae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful willl definitely stay here again
Stayed 3 nights in Nov 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Nov 2024

8/10 Good

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transfer from JFK via train services to Penn station and a 5 minute walk from there
Stayed 3 nights in Nov 2024

6/10 Okay

Ashley

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Quiet walkable and convenient
Stayed 7 nights in Nov 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Stayed 1 night in Nov 2024

8/10 Good

Sendi

Traveled with family
Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 6 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this hotel in Chelsea. Quality rooms and very nice complementary breakfast and water. The two rlevators can be a bit slow when the hotel is full and busy. One elevator was out of order for a few hours on two days which was quite inconvenient.
Stayed 9 nights in Oct 2024

6/10 Okay

Bettina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our rooms have been canceled without notice.
Stayed 5 nights in Oct 2024

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was great Bathroom was really small and uncomfortable Toliet paper and flushing stick was unreachable
Stayed 4 nights in Nov 2024

10/10 Excellent

Edward D

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Nov 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Additional fee added to my card wirhout my permission - only asked for returnable deposit (which they returned).
Stayed 1 night in Nov 2024

10/10 Excellent

Melody

Stayed 2 nights in Oct 2024

10/10 Excellent

Gaby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Everything was very clean and the service was always friendly. excellent located

10/10 Excellent

Maryjo, Mountaintop

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Continental breakfast was awesome. It had a huge selection of foods.
Stayed 1 night in Nov 2024

10/10 Excellent

Haotian

Stayed 6 nights in Jun 2024

8/10 Good

Linda

Traveled with partner
Liked: Staff & service, property conditions & facilities
The Holiday Inn Express in Chelsea is a great option in New York City. Centrally located in Chelsea it is in a great location, walkable to most other attractions and neighborhoods. The hotel provides all of the basics at a reasonable price. I would recommend.
Stayed 6 nights in Oct 2024

10/10 Excellent

Nabil

Stayed 1 night in Nov 2024