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Holiday Inn Express - New York City Chelsea by IHG

3.0 star property

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Photo gallery for Holiday Inn Express - New York City Chelsea by IHG

Exterior
Creator video
Property amenity
Reception
Standard Room, 2 Double Beds (High Floor) | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
232 W 29th St, New York, NY, 10001
  • Madison Square Garden
    ‪4 min walk‬
  • Empire State Building
    ‪13 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Jetted Tub (High Floor)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Room amenity

Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Room amenity

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express - New York City Chelsea by IHG

3-star hotel in Manhattan
This smoke-free hotel features a fitness center, a snack bar/deli, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and free use of bicycles are onsite.
Holiday Inn Express - New York City Chelsea by IHG offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Holiday Inn Express - New York City Chelsea by IHG features a fitness center and complimentary bicycles. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This New York hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge. A total renovation of this property was completed in March 2024.

Holiday Inn Express - New York City Chelsea by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking within 0.25 miles
  • Secured, covered valet parking on site (USD 85 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 15 floors
  • Built in 2005
  • Renovated entire property - March 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 70 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Holiday Inn Express - New York City Chelsea by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 695 out of 1465 reviews
Rating 8 - Good. 440 out of 1465 reviews
Rating 6 - Okay. 180 out of 1465 reviews
Rating 4 - Poor. 68 out of 1465 reviews
Rating 2 - Terrible. 82 out of 1465 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Very pleasant and clean. Great location.
Stayed 4 nights in Feb 2025

8/10 Good

Alysha

Traveled with group
Liked: Cleanliness
The hotel is great location but the rooms are tiny, and they’re super overwhelmed with guests.. Basics like laundry bags, robes, slippers, etc are misisng-so I would give this 3/5 stars max!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tully

Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

CELIO

Traveled with family
Liked: Staff & service, property conditions & facilities
Clean , convenient
Stayed 2 nights in Jan 2025

8/10 Good

Julie

Liked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

sloan

Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but comfortable

Small but comfortable room. Friendly staff. Morning breakfast was a madhouse--very crowded! Otherwise, no complaints.
Stayed 1 night in Jan 2025

10/10 Excellent

JASON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and excellent breakfast.
Stayed 3 nights in Jan 2025

6/10 Okay

Dale

Traveled with group, Business traveler
We had no hot water one morning for showers. We should have been notified in advance that they were turning it off.
Stayed 3 nights in Jan 2025

8/10 Good

Jessica

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Super friendly staff. Allowed us to check in early. Generous complimentary breakfast. Convenient location for train commuting.
Stayed 2 nights in Jan 2025

10/10 Excellent

Darryl

Stayed 1 night in Jan 2025

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Wang

Stayed 4 nights in Jan 2025

2/10 Terrible

Michael

Stayed 1 night in Jan 2025

8/10 Good

Mizuho, Lomita

Traveled with group, Business traveler
Liked: Cleanliness
We had no hot water on the last day of our stay. The free breakfast was great.
Stayed 2 nights in Jan 2025

8/10 Good

Khaleah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Richard

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Jeannette

Stayed 3 nights in Jan 2025

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great renovated room! The only downside was breakfast. The food was okay (cold eggs on day 1) but really it was the location of the dining area close to the hotel entrance (it was COLD out). Otherwise the stay was great!
Stayed 2 nights in Jan 2025

2/10 Terrible

SANG Lim

Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

The staff, room, location, and breakfast were all great!
Stayed 1 night in Jan 2025