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Holiday Inn Express New York City Times Square, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express New York City Times Square, an IHG Hotel

View from property
Point of interest
View from property
Exterior
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Breakfast included
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    7 min walk
  • Taqueria Diana
    1 min walk
  • 42 St. - Port Authority Bus Terminal Station
    3 min walk
  • New York, NY (LGA-LaGuardia)
    39 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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Exterior

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4.4 out of 5, Excellent, (4152)
The price is $85
per night
$124 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Holiday Inn Express New York City Times Square, an IHG Hotel

3-star hotel in Manhattan
A 24-hour business center, valet parking, and a business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Holiday Inn Express New York City Times Square, an IHG Hotel offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Holiday Inn Express New York City Times Square, an IHG Hotel is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square an IHG Hotel
"Holiday Inn Express New York City Times Square an IHG Hotel"

Holiday Inn Express New York City Times Square, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 415 out of 1317 reviews" "
Rating 8 - Good. 326 out of 1317 reviews" "
Rating 6 - Okay. 265 out of 1317 reviews" "
Rating 4 - Poor. 162 out of 1317 reviews" "
Rating 2 - Terrible. 149 out of 1317 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sonja

Disliked: Cleanliness, staff & service, property conditions & facilities
Schrecklich
Stayed 4 nights in Sep 2024

10/10 Excellent

Mame Mor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good costume service
Stayed 2 nights in Sep 2024

6/10 Okay

Vishnu

Pretty cramped reception area. Need to wait for elevator, as there are only two of them. Very cramped breakfast room. Room was clean though. Good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel clean in the heart of good shopping option
Stayed 3 nights in Sep 2024

6/10 Okay

AGNES

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Although the staff worked hard to make our stay okay, the elevators did not work for the majority of our stay, the shower pressure was weak, the bathroom door was difficult to close and the mattress was lumpy. We enjoyed the breakfast and snacks/water available to us. Location is convenient to Port Authority Stn.and Time Square.
Stayed 4 nights in Sep 2024

10/10 Excellent

June

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This was a wonderful stay. The property was a bit tired but clean and well maintained. Our room had fresh towels and was spotless everyday.
Stayed 4 nights in Sep 2024

6/10 Okay

Penny

Stayed 4 nights in Sep 2024

8/10 Good

Jake David

Traveled with group
Liked: Cleanliness, staff & service, amenities
This Holiday Inn was pretty good! very central in NYC. Staff around all day and night. Gave us a free upgrade upon arrival which was a bonus! would highly recommend this hotel for a weekend in NYC
Stayed 4 nights in Sep 2024

4/10 Poor

Jorge Arturo

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
good hotel bad service from the hotel not from the staff
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
They need to be better
The water was out for one of the days and we had to go to another property to use the bathroom. It seemed like they knew this was a planned maintenance. How can you have a hotel and just not have water available for your guests one of the days? How can you charge full price for hotel stay when there are days with no water? We called about our hair dryer not working and they said they would send someone to fix it, after a full day we asked again and they sent someone to our room at midnight to give us a portable one. The elevators are so slow and so busy we used the stairs, but the stairs opens to a busy hallway and you almost hit people when you open the door. Toward the end of our stay, the latch on the door was broken and when we came down the stairs, we couldn't open the door. This is a serious safety concern! I will not stay here again.
Stayed 4 nights in Sep 2024

8/10 Good

KAREN, STEUBENVILLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Good breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Taydeen

Traveled with family and small children
Liked: Staff & service
It was an overall decent stay. Only problem was that I was inconvenienced by water outage when it was time to shower for bed.
Stayed 2 nights in Sep 2024

6/10 Okay

Leslee, Rancho Cucamonga

Traveled with group, Traveled with family
Conveniently located and walkable to port authority and Times Square but a pretty bare bones hotel. Issues with the elevators daily and there are only 2. Going down 18 floors of stairs is not the way anyone wants to start their day. The breakfast that is included is impossible to attend in the mornings. Extremely small area that people squeeze into. Staff was very friendly and helpful in every way possible with any concerns. Our trip was not ruined by any of these things we still had a great time in NYC just remember you get what you pay for.
Stayed 7 nights in Sep 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Only issue was a broken showerhead bracket when we got the room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ziomara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 7 nights in Sep 2024

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William helped us with check in . Great guy friendly went that extra mile. Even gave us a big bag. Great experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Yoabeliz

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

8/10 Good

Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good, William at the front desk was of great help, breakfast was good. Didn't have any negative issues, would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Candiss, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and loved the complimentary water.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Sep 2024

4/10 Poor

zvi

Stayed 2 nights in Sep 2024

4/10 Poor

said

Disliked: Staff & service, property conditions & facilities
They assigned me a room that was already occupied by someone else. Then they assigned us another room with separate beds, which were too small for two people to sleep in one bed. The lock was also too difficult to open.
Stayed 4 nights in Aug 2024

8/10 Good

Zuly Alvarado

Stayed 1 night in Sep 2024

10/10 Excellent

Arianna

Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2024