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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theater show
Point of interest
Reception
View from property
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Broadway
    ‪8 min walk‬
  • Madison Square Garden
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (2421)
The price is $241
per night
$280 total
includes taxes & fees
Mar 24 - Mar 25
Hyatt Place New York City/Times Square

About this property

Holiday Inn Express New York City Times Square by IHG

3-star hotel in Manhattan
A 24-hour business center, valet parking, and a business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Holiday Inn Express New York City Times Square by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square by IHG Hotel
Holiday Inn Express New York City Times Square an IHG Hotel
"Holiday Inn Express New York City Times Square an IHG Hotel"
Holiday Inn Express New York City Times Square by IHG New York

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 528 out of 1533 reviews
Rating 8 - Good. 371 out of 1533 reviews
Rating 6 - Okay. 304 out of 1533 reviews
Rating 4 - Poor. 170 out of 1533 reviews
Rating 2 - Terrible. 160 out of 1533 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Wendy S

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Upon check in at 0130 the night clerk stated she couldn’t check us in because she was transferring the computer then filled all her goodie bags and once filled then checked us in. There was no refrigerator in the room if you’re just looking for a bed to sleep in this is your place no amenities decent location
Stayed 4 nights in Dec 2024

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha cantidad de habitaciones para 2 ascensores. En el desayuno se complica conseguir mesa. Sino seria perfecto por unicacion y comodidades
Stayed 7 nights in Nov 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is on a street where nearby buildings are being renovated and there are people loitering at night. It’s not a very busy and there are no restaurants very close by.
Stayed 4 nights in Nov 2024

4/10 Poor

Dylan

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jenienne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Alba Y

Stayed 3 nights in Nov 2024

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Nov 2024

4/10 Poor

Kassidy

Traveled with partner
Disliked: Amenities, property conditions & facilities
Didn’t like that the room was not as advertised. Terrible quality. A/C unit was broken, carpet was torn. Also elevator was broken at times, and the employee who handles watching baggage was very rude.
Stayed 2 nights in Dec 2024

6/10 Okay

Sandra, Ciudad De México

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pésimo servicio de elevadores descompuestos e insuficientes para tantos pisos
Stayed 5 nights in Dec 2024

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good hotel. Decent area, wonderful staff, and clean.
Stayed 4 nights in Nov 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2024

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's conveniently located. Transport links, entertainment venues and various shopping and dining choices are within easy reach. It would have been good if the rooms had a microwave oven.
Stayed 4 nights in Oct 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Domingo was awesome!
Stayed 3 nights in Nov 2024

2/10 Terrible

RACHEL

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t book here !
Was absolute embarrassed I booked this hotel for my family trip ! Beds were aweful , roach fell in my daughters breakfast from ceiling !furniture in room was tore up. Someone knocked on my door asking me to stop shower due to flood in lobby. The hotel only has 2 elevators and 1 was down frequently. We were stuck in 17 th floor with all our luggage. Horrible
Stayed 4 nights in Dec 2024

10/10 Excellent

Angela

Stayed 5 nights in Nov 2024

10/10 Excellent

Elga

Liked: Staff & service, property conditions & facilities
Great place and staff !!!!!!!!
Stayed 4 nights in Nov 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

Jana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast staff was GREAT! The elevator situation was HORRIBLE. We waited 15 minutes for the elevator to have room for us to get down to breakfast. After waiting that long, we walked down 28 flights of stairs! And we paid extra to have an upper level room. I hated having to plan our breakfast timing around the elevator. And we didn't dare go back up to our room after breakfast, for fear of trying to get back down again. I have issues with my knees, and my legs hurt the rest of the day, which sucks when you're walking around NYC.
Stayed 4 nights in Nov 2024

8/10 Good

Mariela Isabel Velez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Constructions, but it's ok. Im very happy for the services.
Stayed 5 nights in Nov 2024

6/10 Okay

Edi

Stayed 3 nights in Aug 2024

6/10 Okay

JULIETA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything’s fine except for the bathroom sink, we tried to be careful, the sink is not fully attached against the wall.
Stayed 3 nights in Nov 2024

10/10 Excellent

mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Valerie at the front desk is very approachable and accomodating. The room is not that big but very clean..The housekeeping keeps it clean esp the bathroom etc.. Highly reccommended So I'll give this hotel a 5 stars😊
Stayed 2 nights in Nov 2024

2/10 Terrible

Martha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The management of the hotel doesn’t care about the quality of the beds We have to requested to move in 3 different rooms due to the bad conditions on mattress One of the rooms have fleas and chins bug We had bad experience! We don’t recommend it for anyone The elevators are too old… we have to called the emergency department 911 Due to the elevator was stuck on 12/1/24 No body was able to rescue until the paramedics arrived.
Stayed 5 nights in Nov 2024

10/10 Excellent

Francheska Collazo

Liked: Cleanliness, staff & service, property conditions & facilities
Good!!!
Stayed 4 nights in Oct 2024

4/10 Poor

Rosario

Traveled with partner
Disliked: Amenities
Very nice staff but poor quality elevators. Only 2 for large building. Heating in room mail function. Either got 100 degrees or 60! No in between so poor sleep! Also breakfast area should be condemned! Cold and small.
Stayed 3 nights in Nov 2024