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Holiday Inn Express New York City Times Square by IHG

3.0 star property

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Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theater show
Exterior
Free daily on-the-go breakfast
Lobby sitting area
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
$140
includes taxes & fees
Jan 5 - Jan 6, 2026

Explore the area

View in a map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(31 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(170 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(92 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About this property

Holiday Inn Express New York City Times Square by IHG

3-star hotel in Manhattan
A 24-hour business center, valet parking, and a business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Holiday Inn Express New York City Times Square by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Reviews

Holiday Inn Express New York City Times Square by IHG Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 858 out of 2296 reviews
Rating 8 - Good. 585 out of 2296 reviews
Rating 6 - Okay. 420 out of 2296 reviews
Rating 4 - Poor. 229 out of 2296 reviews
Rating 2 - Terrible. 204 out of 2296 reviews

Reviews

8/10 Good

Orgil

Traveled with group
Liked: Cleanliness, staff & service, amenities
I didn’t like inside of the hotel. It was too narrow and small otherwise it was good.
Stayed 3 nights in Aug 2025

10/10 Excellent

NYABILONDI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms were clean and you were given bottles of water and bags of chips at the front desk. Elevators were broken during our stay, it made for long lines in the lobby and half an hour waits to leave your floor. Breakfast is a mess too no where to sit and going back to your room with food was impossible due to the elevator outage.
Stayed 3 nights in Aug 2025

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In General very good. Just problems with elevaror
Stayed 3 nights in Sep 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stay was fine, room was fine. Only problem was one of the elevators was out of service which is tough with close to 40 floors on a holiday weekend near Times Square. Lots of time waiting for elevators, haha.
Stayed 2 nights in Aug 2025

6/10 Okay

Gabriela

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Close to transportation
Stayed 3 nights in Sep 2025

10/10 Excellent

Darla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Joanna

Stayed 5 nights in Aug 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most wonderful staff! Clean rooms and close to everything.
Stayed 4 nights in Aug 2025

8/10 Good

ANGELA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The property was decent. It wasn’t super nice. One elevator didn’t work most of the time we were there so there was always a line and a wait to get to and from your room. The breakfast was good but it was very busy and not much room for people. The room was small which I expected as it is New York but overall it was clean and enough room for us. The view was the best part. We could see the Empire State Building and the One World Trade Center both from our window. The street we were on was relatively quiet but an easy walk to Times Square. I would probably not stay there again but it was good enough for what we needed that weekend.
View from the room
View from the room
Stayed 3 nights in Aug 2025

8/10 Good

Tomasz, London

Liked: Cleanliness, staff & service, amenities
Bed super comfortable, Very nice toiletries, complementary coffee and snacks, Super friendly and always helpful staff. Special thank you to Oscar your costumer service deserves reward! Kelly thanks for your service and support.
Stayed 7 nights in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bad taste of nyc

The hotel smelled and felt dirty even after I disinfected.. there was only one elevator and it was almost 20 minutes to get downstairs. The breakfast was cold and i went around eight when they close at 10 .. housekeeping only came in and made up the bed partially overall I will not stay here again. it was my first trip to the nyc I also was late to two meetings for work because of the elevator situation
Stayed 5 nights in Aug 2025

10/10 Excellent

Luis

Stayed 7 nights in Aug 2025

6/10 Okay

Jaspreet

Liked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Janine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Prabin

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinience
Stayed 2 nights in Aug 2025

4/10 Poor

Abdulqader

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was very old and had no facilities at all. The windows were extremely dirty, full of stains and dust, so the view I paid for could not be seen. There was no refrigerator, and the furniture such as the table, mirror, and bed were all very old and worn out. On top of that, the elevators were a major issue. Out of two elevators in a 35-floor building, one was out of service, and the other could only hold 6–7 people, making each trip take around 10 minutes. Overall, it was a very disappointing stay, and I do not recommend it to anyone.
Stayed 1 night in Aug 2025

10/10 Excellent

mitchell

Stayed 1 night in Aug 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Central location for Time Square, walkable and 10 min to subway . Breakfast was delicious. During our stay, only one elevator for 36 floors, great delays to go to eat breakfast or get to the lobby.
Stayed 3 nights in Aug 2025

10/10 Excellent

dysebel, south yarmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff at this location
Stayed 3 nights in Aug 2025

2/10 Terrible

Irina

Stayed 2 nights in Aug 2025

6/10 Okay

Winsome

Traveled with family
Disliked: Amenities
Too cramped
Stayed 3 nights in Jun 2025

10/10 Excellent

Deanna, Goldthwaite

Stayed 2 nights in Aug 2025

10/10 Excellent

Ravi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All good
Stayed 3 nights in Jun 2025

2/10 Terrible

Samar Kanti

Business traveler
Liked: Staff & service
Hotel is good, But the Lift made my stay terrible. I have stayed on 15th floor and everyday I had to walk down. its make me sick. I have stayed 4 nights and the lift is out of service for my entire stay. I will never choose this hotel in my next.
Stayed 4 nights in Aug 2025