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Holiday Inn New York City - Times Square, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn New York City - Times Square, an IHG Hotel

City view
Point of interest
Bar (on property)
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
585 8th Ave, New York, NY, 10018
  • Times Square
    6 min walk
  • Madison Square Garden
    6 min walk
  • Broadway
    6 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    54 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

  • 230 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, City View

  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, City View

  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

  • 230 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn New York City - Times Square, an IHG Hotel

3.5-star hotel in Manhattan
A 24-hour fitness center, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance.
Holiday Inn New York City - Times Square, an IHG Hotel offers 271 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn New York City - Times Square, an IHG Hotel features a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This New York hotel also offers a garden, concierge services, and dry cleaning/laundry services.

Holiday Inn New York City - Times Square, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 60 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 15 for children

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 35 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Nearby parking fee: USD 60 per day (1969 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn New York City Times Square Hotel
Holiday Inn Times Square Hotel
York City Times Square, An Ihg
Holiday Inn New York City Times Square
Holiday Inn New York City - Times Square, an IHG Hotel Hotel
Holiday Inn New York City - Times Square, an IHG Hotel New York

Holiday Inn New York City - Times Square, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 842 out of 1773 reviews" "
Rating 8 - Good. 507 out of 1773 reviews" "
Rating 6 - Okay. 243 out of 1773 reviews" "
Rating 4 - Poor. 92 out of 1773 reviews" "
Rating 2 - Terrible. 89 out of 1773 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Rajinder, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from Time square and other attractions
Stayed 3 nights in Aug 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Rohit Kumar

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked double queen bed room but Bed size was smaller than queen size. Also property premise is not safe
Stayed 1 night in Aug 2024

4/10 Poor

Royner

Disliked: Staff & service, amenities, property conditions & facilities
WiFi didnt work, Front desk was rude
Stayed 1 night in Aug 2024

10/10 Excellent

Graciela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was exelent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Annabella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean n smell fresh . The beddings were spotlessly clean & the bed is comfortable .
Stayed 2 nights in Aug 2024

2/10 Terrible

Ozell

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Your hotel has a lot of potential. Several thing that I seen wrong was the vagrant sitting out front and the employees that were not willing to do their jobs as far as when you ask them for towels they didn’t get the towels and they wasn’t very courteous or kind so I’ll give you a two star which could’ve been a three star. Elevators also were very slow. I had to walk down 24 flights of stairs, which is unacceptable because of the wait time. The water was cut off at 9 AM in the morning due to faulty pipes. We couldn’t even take a shower before heading to airport . This is totally unacceptable. After water came back on the water was brown for a longtime. It was brown water coming out the shower the toilet in the sink for hours. We had to travel back home not brushing our teeth or bathing. beyond pissed especially since I paid a lot of money to stay somewhere I couldn’t utilized bathroom. I’ll pay all that money, and got treated like it was motel. SMH never again
Stayed 3 nights in Aug 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very clean and great location
Stayed 1 night in Aug 2024

10/10 Excellent

Nataria

Liked: Cleanliness, staff & service, property conditions & facilities
Great for short stays. Staff is helpful and rooms are clean. Feels safe for solo travelers and families
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose Luis

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed it, I would totally recommend it
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came into NYC by bus so I loved the close proximity to Port Authority and that it's such an easy walk to/from the bus terminal with my luggage! It was also closeby the dance studio that the guest with me had rehearsal at so it was very convenient for him as well. Check-in was immediate and easy. The staff also accommodated a late check-out which I appreciated.
Stayed 1 night in Aug 2024

10/10 Excellent

Sebastian

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a trip to NYC.
Good clean hotel in a great location.
Stayed 4 nights in Jun 2024

10/10 Excellent

Shalva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and best thing was super isolated from outside noise.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle L.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect for anyone looking to stay near Times Square NYC. Staff is very friendly & rooms were very clean.
Stayed 1 night in Aug 2024

8/10 Good

Joyce

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a great location. My only complaints really is there is only one elevator and takes forever to wait on.. and also rooms are really small and beds are short. Mine and my husbands feet hung off the bed. But other than that staff was really nice and hotel was clean.
Stayed 4 nights in Jul 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very satisfied!
Stayed 1 night in Aug 2024

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

LaDonna D

Traveled with family
Disliked: Amenities
The property was average. It was more like a hostel. It served its purpose. Some place to lay our head at night and nothing more offered.
Stayed 6 nights in Aug 2024

10/10 Excellent

Morris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would have a complaint about is, there was a loud high pitch screech/noise throughout the night. Wasn’t sure if it was the elevators or toilets flushing making that noise. And 1 of our 2 key cards didn’t work on the door or elevators. But otherwise, all was well.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything amazing, would stay here again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Brown water from the taps. No warning, son extremely sick. Next day no hot water available. Location is also not what they post it to be…horrible area. Scary if you have young children.
Stayed 6 nights in Aug 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Amenities
Unusual to have see through bath door. Need more towels and more in room coffee servings. Everything else was first class and clean. I know I could have called for room service but not used to people waiting on me.
Stayed 2 nights in Aug 2024

6/10 Okay

Christian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024