Homewood Suites New York/Midtown Manhattan Times Square

3.5 star property

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Photo gallery for Homewood Suites New York/Midtown Manhattan Times Square

Relax in a spacious room with a large bed, flat-screen TV, and kitchenette.
Relax in a rooftop oasis with egg-shaped seating areas and a clear view of the surrounding cityscape.
Relax by the fireplace in this stylish living area, featuring a fireplace, comfortable seating, and a flat-screen TV.
Situated in an urban area, Homewood Suites offers a modern hotel experience.
Enjoy meals in a vibrant dining area with a cityscape mural, wooden tables, and comfortable seating for groups.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Kitchen

Explore the area

Map
312 West 37th Street, New York, NY, 10018
  • Madison Square Garden
    ‪5 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Studio, 1 King Bed, Balcony (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Studio, 1 King Bed, Non Smoking (Clean Air)

7.8 out of 10
Good
(20 reviews)
  • 295 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, City View (Efficiency)

8.8 out of 10
Excellent
(3 reviews)
  • 295 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds with Sofa Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 410 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.0 out of 10
Good
(8 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(16 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite Efficiency, 1 Kind Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.6 out of 10
Excellent
(18 reviews)
  • 310 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(8 reviews)
  • 310 sq ft
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(137 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Homewood Suites New York/Midtown Manhattan Times Square

3.5-star hotel in Manhattan
Along with a fitness center, this smoke-free hotel has a rooftop terrace and a 24-hour business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available once per stay.
Homewood Suites New York/Midtown Manhattan Times Square offers 293 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. Business amenities at this 3.5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1050 square feet (98 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and a vending machine. Concierge services and a complimentary grocery shopping service can be provided.

Homewood Suites New York/Midtown Manhattan Times Square is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 10:30 AM.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available from 6:00 AM to 11:00 PM (USD 55 per day)
  • Limo/town car service

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:30 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,050 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 55.00 per day (200 ft away; open 6:00 AM to 11:00 PM)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Manhattan Times Square Aparthotel
Homewood Suites New York/Midtown Manhattan Times Square Hotel
Homewood Suites York/Midtown
Homewood Suites New York/Midtown Manhattan Times Square Hotel
Homewood Suites New York/Midtown Manhattan Times Square New York

Homewood Suites New York/Midtown Manhattan Times Square Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 740 out of 1237 reviews
Rating 8 - Good. 350 out of 1237 reviews
Rating 6 - Okay. 101 out of 1237 reviews
Rating 4 - Poor. 33 out of 1237 reviews
Rating 2 - Terrible. 13 out of 1237 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

traci lee

Traveled with family
Liked: Cleanliness, amenities
Everything was great except it was difficult to find a space to eat breakfast both mornings and with having a child with a handicap and trying to hold breakfast for her and her twin sister am trying not to spill it before we found a spot was extremely difficult sat morning wasn’t as bad as Sunday was. Could there be at least one table reserved for handicap only ?
Stayed 2 nights in Apr 2025

8/10 Good

Emanuela

Liked: Cleanliness, staff & service
Well situated. Breakfast area was a bit small for the number of guests
Stayed 7 nights in Apr 2025

10/10 Excellent

Maria

Stayed 8 nights in Mar 2025

10/10 Excellent

Occental

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for Manhattan access

Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family

Mediocre hotel at best

Average NYC hotel. Booked a King with sofa bed, 3 adults. Received a king with chair. Had to go back to desk and was offered a rolling bed in room. Nope, I booked a king with sofa bed! Room was changed. However, a rolling bed probably would have been much more comfortable. The sofa bed was Not fit for a human. I slept in the king bed, woke up the next morning to find a pair of women’s underwear in my bed. Not mine, not my daughters. Didn’t check if they were clean or dirty! Just tossed in the garbage and didn’t report to front desk because honestly, I didn’t feel they would care. Front desk staff not the friendliest (the women). All other staff were very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable! Only 1 bathroom on main level which was hard to use. Easy to check bags while we explored early.
Stayed 1 night in Apr 2025

10/10 Excellent

Yoshihiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Sheree bates

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and loved complementary breakfast and laundry service
Stayed 5 nights in Mar 2025

8/10 Good

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Excellent breakfast too!
Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Stayed 2 nights in Mar 2025

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good price, and a very nice stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Yigal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Jae Hwang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet room
Stayed 4 nights in Mar 2025

10/10 Excellent

ERIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Timothy

Traveled with family
Disliked: Cleanliness, room comfort

Mid-week/weekend stay

It was alright. Typical TINY NYC hotel room. Not really clean - the pull out bed had stains on the cushions, we had ripped sheets, the dishes in the cabinet had food (a lot) on them but were put away anyway (gross). Room was an efficiency but the two pans available couldn’t both fit on the two burner cooktop at the same time. Took 35 minutes to boil a pan of water. Neither pan fits in the tiny sink, but there is a dishwasher. In the first few days (during the week), we called 5-6 times to request things like paper towels and toilet paper and they never showed up. Staff was super nice. Can’t beat the location.
Stayed 5 nights in Mar 2025

4/10 Poor

Steven

Traveled with family
Liked: Cleanliness, staff & service
WIFI Was terrible. Better speeds on cellphone network outside the hotel.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jason

Stayed 4 nights in Mar 2025

10/10 Excellent

Roger Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our visit greatly
Stayed 5 nights in Mar 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is exceptional, and incredibly customer service-oriented. Hats off to GiGi in particular, who made it easy for us to make unexpected changes to our reservation, and truly made my day with her helpful and friendly approach. The rooms are clean and well-appointed for making your stay comfortable (Wood floors! Extra towel hooks! Mini kitchen with cookware! Large desk!), and the location is near lots of trains and walking distance from Broadway. Perfect for any vacation!
Stayed 3 nights in Mar 2025

6/10 Okay

Carolanne

Traveled with group

Mostly great!

Hotel is very nice. We had a suite for my sister, daughter and two nieces. It was very spacious. The check in was a nightmare. The Indian woman at the desk was very very rude and dismissive. Said the room wasn’t ready then told us to wait in the lobby. I asked for waters while we waited. She asked if I was a Hilton Honor member. I said no. She gave me 2 waters! There are 5 in my group! We waited 35 minutes for the room. No apology no upgrade and certainly no water. The next morning we came to ask to leave our bags, and the hotel manager was very lovely and asked if she could give us points. My niece is a member and happily accepted. They held our bags all day and then let us use the bathroom before we left! Overall a good experience. I would say maybe tell the Indian woman at the check in that customer service isn’t really her line of work.
Stayed 1 night in Mar 2025

10/10 Excellent

Xin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Mar 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Great breakfast. Large rooms, especially for NYC! Would highly recommend.
Stayed 5 nights in Mar 2025

8/10 Good

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean stay.
Stayed 3 nights in Mar 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Extremely Well placed for sightseeing the whole of New York. If you don’t mind walking you can access everything from Central Park to the south of the island on foot. Close to the Hudson River for the man made beaches, high line walk or the food hall in the piers.
Stayed 7 nights in Mar 2025