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Hotel Hayden

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Hayden

Lobby sitting area
Egyptian cotton sheets, premium bedding, in-room safe, desk
Exterior
View from room
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym
  • Free WiFi

Explore the area

Map
127 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Double

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Hayden

4-star hotel in Manhattan
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Hotel Hayden offers 122 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Hayden is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Hotel Hayden Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 330 out of 1012 reviews
Rating 8 - Good. 287 out of 1012 reviews
Rating 6 - Okay. 194 out of 1012 reviews
Rating 4 - Poor. 107 out of 1012 reviews
Rating 2 - Terrible. 94 out of 1012 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

DOROTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to daughter’s school. Clean and affordable
Stayed 1 night in Feb 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

LYNNETTE, San pablo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick easy check in great location close to everything
Stayed 1 night in Feb 2025

10/10 Excellent

Daryl

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
As before, a wonderful staff makes this feel more upscale than its competitors.
Stayed 1 night in Feb 2025

10/10 Excellent

Daryl

Traveled with partner
Liked: Staff & service, property conditions & facilities
An unusually helpful and friendly staff outweigh the emerging neighborhood
Stayed 1 night in Feb 2025

6/10 Okay

Victoria

Stayed 1 night in Feb 2025

4/10 Poor

Evaristo

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not join two double beds and claim its a proper queen size bed. It was bad in our back, you could hear the spring crackle at every move. And worse, it dips in the middle and on the sides. Did not get a good night sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find in NYC !

Great location in the Flower District, and within a 4 minute walk to 2 subway lines, about 10 minutes to Empire State building, and 20 minutes to Times Square. The room was very comfortable and spacious (which is not typical for NYC!). The staff was very helpful and quick with requests (replacement of hair dryer, unlocking the safe). Continental breakfast is provided with fresh pastries, fruit, yogurt, coffee and tea. A gluten-free option would have been nice, but otherwise everything was fresh. I would come back to stay here for price to quality ratio. A great find!
Stayed 3 nights in Jan 2025

10/10 Excellent

Renzo

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very centric, also, the rooms are a decent size and very clean, simple and accommodating.
Stayed 1 night in Jan 2025

6/10 Okay

Alexis

Stayed 2 nights in Jan 2025

10/10 Excellent

Arthur

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly staff, great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jan 2025

4/10 Poor

Christian

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Heating in my room did not work, it was freezing cold in my room. Front desk gave me the runaround until finally moving me to a different room. Lots of street noise in the rooms to the street, or noise from the elevator in the back. Pick your poison. Mattresses are covered in a thick plastic wrap ( you wonder why this is necessary???), covered by only a thin bedsheet. Doesn’t feel good, you can hear the plastic crackle whenever you move.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Hassan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with great services. Love that they hold your bags before check in and even after check out. The downside was 47$ nightly service fee on top of the booking
Stayed 2 nights in Jan 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Shakira

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
We enjoyed our stay at Hotel Hayden. It’s right in the heart of Chelsea near everything. Great bars and food near by. Staff was courteous and welcoming. My only complaint if I had to note one was our heat in the room was acting weird blowing out cool air other than that I would definitely stay again.
Stayed 2 nights in Jan 2025

6/10 Okay

Noah

Stayed 1 night in Jan 2025

10/10 Excellent

Mariann

Liked: Cleanliness, property conditions & facilities
Very nice. Will return
Stayed 1 night in Dec 2024

10/10 Excellent

Vicky

Stayed 1 night in Sep 2024

10/10 Excellent

Errol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Brian, Levittown

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A little paint could go a long way
Stayed 1 night in Dec 2024

6/10 Okay

Gary

Stayed 2 nights in Dec 2024